Hotels in Northwest, Rochester

"Property was clean. The morning staff was friendly and a good variety breakfast. The evening staff was hard to work with and unkind. The parking is a problem as we were told one thing and then rudely told another. Which left no room for parking or cars and no staff that was willing to help us. We're also told that other people checked in on Tuesday and Wednesday nights and needed multiple spots for their cars so they sold them parking passes even though there is not enough room in the parking lot for one room per car when the hotel is fully booked, which it was. I also had the light in my bathroom start raining on the last night of my stay which is in electricity and water problem so I would not allow my children to take showers in there. Although they had been dancing all day at a dance competition they were unable to shower and the front desk had no help or solutions as the hotel was fully booked. Very frustrated with our stay."

"Great hotel "

"Great place to stay across from St. Mary’s hospital."

"We had a 1 night stay and would stay here again for a short stay. The hot tub and pool were great! Breakfast was good. We enjoyed supper at the on site restaurant/bar. The room was clean and comfortable. Very comfy pillows and bed. Across the street from the Apache Mall. "

"Great stay for my daughters volleyball weekend! "

"Front desk was told that bathroom supplies were empty. Nothing was done about it. Room was not serviced during stay."

"Good clean room. Clean property. Helpful staff."

"Clean, comfortable and spacious room. Morning breakfast was good and evening social hour and food was nice to have. Favorite place to stay in Rochester."

"Yes."