Find hotels near Genesee River, from CA $122

"One of the receptionists was cool, but the hotel is literally a mess. They say the rooms are non-smoking, yet the first room I got reeked of Marlboro cigarettes — it was like a literal hotbox of smoke. Then the second room I got, because I refused to stay in the first one, was a complete mess. The sheets weren’t even cleaned, and housekeeping clearly doesn’t bother changing them. The comforter had stains, and there were literal cigarette burn marks all over it. That’s honestly so gross and unprofessional. They don’t even bother switching to clean comforters. The beds weren’t even comfortable either. The toilet had a leak as well, and there wasn’t even any hand soap provided. The only nice thing was that there was a hairdryer in the room. I’d honestly suggest spending a little more on other hotels when visiting Rochester instead of this one. I definitely took an L on this booking."

"Was a bit of chaos checking in a one a long wait. But the attendant was nice and the property was clean. Good central location."

"The hotel was very clean and in a good, safe location. The only thing that stopped me from giving 5 stars is I paid extra for a room that said it had a wetbar and there wasn’t one. I asked the front desk agent and he had no idea what I was talking about. He said they had drinks for sales, that’s it. Very misleading I would’ve gotten the less expensive room."

"The facility looks new from the outside, bed comfortable but carpet dirty, cribs on the floor definitely housekeeping did not vacuum. Requested a blanket we were given a fitted sheet that we had to pick up the front desk as only 1 person is working. Breakfast ok. Music blasting on the floor we stayed into, no one said anything. We will NOT BE BACK ."

"I wouldnt know because they cancelled my rooms saying no vacancy, but took my money. Called fromt desk, lady was rude"

"Amazing"

"Overall, I think our visit went extremely well. The staff was helpful and when the coffee pot went out in the room it was replaced quickly. I did feel that the prices of the restaurant, bar, and other facilities were extremely high. Could have used a microwave in the room."

"Unfortunately we were unimpressed with the property and our stay. The room was very "average" overall. The television was very small maybe 30" (but we recognize people don't go to hotels to watch TV). There was a kitchenette area with a sink, microwave, and small refrigerator...but absolutely nothing else. No plates, no silverware, no paper towels, no glassware, absolutely nothing. Makes it rather useless. There was a "breakfast " that we were told at check-in was served starting at 7 am. There was no "serve" about it. Some bagels, dry cereal, and a couple of muffins. No juice, no yogurt, nothing warm at all. And certainly no service, just plastic utensils. In fact, there were not even napkins, we had to find them in a cabinet. Even the trash can was so full we had to push the existing trash down to fit our little plastic plates in. As long as I'm being overly critical, the luggage cart was broken and could barely fit in the elevator. Overall, we were very disappointed and would not stay there again (note that almost every review we write is glowingly positive, just not this one)."

"At 8:25 in the morning on the day that we were leaving, which happened to be a Sunday. Housekeeping staff knocked at our door and then entered our room and we were still in bed."