Cheektowaga Vacation Rentals

"The hotel is beautiful,great location,very clean and room was beautiful. What I didn't like ? We couldn't get into our room until almost 6:30, even though check in is 4:00. The staff was rude, and we were given keys to a room occupied by someone else. We finally found the manager who went up to our assigned room to inspect it, and gave us the key.Not even an apology. There were many people waiting, including an elderly woman with a walker. The three sisters cafe was great. Great food,reasonably priced and excellent service. Casino was nice and very clean.Hotel is a convenient location minutes from the falls. This is my first negative review. We will not stay there again."

"A pleasant stay."

"I like the staff and the excellent service. Very special persons are 2 ladies Annie at the breakfast and the lady driver of the shuttle Lalu or Lala sorry dont remember exact her name both are very very excellent."

"I was a bit surprised first you say there was breakfast served. You should of said there will be coffee and cupcakes and thats it. It was pretty pitiful. Secondly, while looking into breakfast i ask an employee if there was a soda machine. He just said no and didn't say anything else but walked away from me. Who doesn't have a soda machine in a hotel? Thirdly, it looks like you have a 2 burner stove, but no pots or pans and no silverware. I just thought that would be there to use? Lastly, in the 3 days i was there i never saw any cleaning people to pick up trash or refresh the bedding or towels? "

"Perfect location to get to Buffalo Airport. Friendly staff, very helpful navigating the area. Shuttle to airport is very convenient. Pool, fitness center, hotel is nicely renovated. We could still smell the fresh paint like new car smell.:) Overall, awesome."

"Some minor concerns to staff , but overall I would say 5. Room wasn't ready on time (at 4.00pm), even though we arrived early (3.00). By 4.00pm they give us only 1 room out of 3 booked, it took another hour to give us 2 other rooms. It was mentioned that by default they will clean the room and to opt-out need to explicitly tell them, or put privacy note on door. But cleaning didn't happen as promised had to ask for additional blankets and water. Liked: room cleanness, microwave. Rainforest cafe is inside hotels building! Easy parking. Nice aquarium decorations on first floor! Convinient location 10 minute walk to rainbow brige, niagara state park. "

"Good value, very nice and accommodating staff"

"Great service!"

"Property is well maintain and silent. It’s good for stay. Only cons I see that parking is not free."