Search Chalets in Waterloo from CA $106

"The sheets and bedding were all wrinkled up and not even tucked in around the bed. Hair on the sheets.the bed was literally a foot off the floor.big long hairs in the bathroom. Toilet paper holder hanging off the wall.we stayed 2 nights, they didn’t come in and freshen up the bed or coffee tray or anything the second day.we couldn’t have coffee in the room the second morning, cause there wasn’t any. My breakfast in the hotel restaurant was burnt to a crisp, i can’t believe they actually let that come out of the kitchen.I wish I could send a picture of it along with this review. I was very surprised because the reviews were so good that I read before booking. I hope it was just a fluke.The Food at the Bar in the evening was good."

"The hotel was clean, staff was friendly, the entertainment at the bar was great and the view of the lake, of course, was beautiful. However, the elevators didn't always respond correctly, taking you to floors you didn't want to go to, the walls between rooms are paper thin and we could hear entire conversations and other things we really didn't want to hear. (Good thing we don't have small children!) No fan/ventilation in the bathroom. Breakfast was mediocre at best. For jacked up prices during graduation weekend and the name, we expected better."

"Very friendly staff, room was clean and view of the lake was excellent"

"Amazing stay!! The food, room views, pool looking at the lake! Walkable into town, boat rides on the lake, sauna that looks at the lake is a very nice design. They have a shuttle if you need one- that I didn’t use but seen it used often. Definitely will be back."

"Very clean and spacious. We had a wonderful stay."

"We did not eat at the breakfast bar this time. "

"I liked that it was central to everything"

"A piece of tile was detached in the bathroom."

"Very well maintained. Very helpful staff. Very expensive. Not much to do in the immediate town (especially if the weather is not great). I recommend the dinner at Aurora Cooks. Lovely experience"