Title: del Lago Resort & Casino - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # del Lago Resort & Casino Where excitement meets serenity: indulge in spa treatments or test your luck at the slots. ## Photo gallery for del Lago Resort & Casino ![Property grounds - del Lago Resort & Casino (Waterloo)](https://images.trvl-media.com/lodging/19000000/18260000/18258400/18258309/5cb86986.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Couples treatment rooms, sauna, steam room, body treatments - del Lago Resort & Casino (Waterloo)](https://images.trvl-media.com/lodging/19000000/18260000/18258400/18258309/a4d9c181.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - del Lago Resort & Casino (Waterloo)](https://images.trvl-media.com/lodging/19000000/18260000/18258400/18258309/96ddc2d3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 bars/lounges, sports bar - del Lago Resort & Casino (Waterloo)](https://images.trvl-media.com/lodging/19000000/18260000/18258400/18258309/63ac2132.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 bars/lounges, sports bar - del Lago Resort & Casino (Waterloo)](https://images.trvl-media.com/lodging/19000000/18260000/18258400/18258309/5706a01d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Waterloo Premium Outlets, del Lago Resort & Casino is a haven for entertainment and relaxation. Treat yourself to a Swedish massage at Spa del Lago or try your luck at the casino with its 66 gaming tables. With 7 on-site restaurants, in-room WiFi, and amenities like a garden and hair salon, you'll feel pampered. Guest reviews rave about the helpful staff. ## Reviews 9.2 Wonderful ## Popular amenities - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Feb. 6 - Feb. 7](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=18258309&PinnedHotelID=18258309&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=18258309&PinnedHotelID=18258309&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 7 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=18258309&PinnedHotelID=18258309&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=18258309&PinnedHotelID=18258309&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=18258309&PinnedHotelID=18258309&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=18258309&PinnedHotelID=18258309&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 13 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=18258309&PinnedHotelID=18258309&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=18258309&PinnedHotelID=18258309&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Room, 1 King Bed, Refrigerator ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18260000/18258400/18258309/af0f78bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Refrigerator 9.4 Exceptional 148 reviews ### Highlights Separate sitting area Air conditioning Heating Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Separate bedroom - 440 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Queen Beds, Refrigerator ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18260000/18258400/18258309/a0713dd5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Refrigerator 9.6 Exceptional 88 reviews ### Highlights Separate sitting area Air conditioning Heating Free cribs/infant beds Refrigerator Flat-screen TV Separate bedroom Premium bedding - 440 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms ![Deluxe Suite, 1 Bedroom, 2 Bathrooms | Living room](https://images.trvl-media.com/lodging/19000000/18260000/18258400/18258309/45f3eb6b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Bedroom, 2 Bathrooms 8.8 Excellent 3 reviews ### Highlights Air conditioning Heating Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Separate bedroom Premium bedding - 960 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Junior Studio Suite, 1 King Bed, Refrigerator ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18260000/18258400/18258309/1c9a46cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Studio Suite, 1 King Bed, Refrigerator 10.0 Exceptional 2 reviews ### Highlights Separate sitting area Air conditioning Heating Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Separate bedroom - 620 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Premium Room, 1 King Bed, Refrigerator ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18260000/18258400/18258309/1c9a46cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Refrigerator 9.8 Exceptional 20 reviews ### Highlights Separate sitting area Air conditioning Heating Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Separate bedroom - 460 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FWaterloo-Hotels-Del-Lago-Resort-Casino.h18258309.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FWaterloo-Hotels-Del-Lago-Resort-Casino.h18258309.Hotel-Information) ## About the area Waterloo is home to del Lago Resort & Casino. The area's natural beauty can be seen at Women's Rights National Historical Park and Lake Hiddenwood State Park, while National Memorial Day Museum and National Women's Hall of Fame are cultural highlights. Montezuma Winery and Montezuma National Wildlife Refuge are two other places to visit that come recommended. [Visit our Waterloo travel guide](https://www.expedia.ca/Waterloo.dx7391) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.97083%2C-76.84771&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NeWoBKxsXZR91ZIQmamse4lRByo=) 1133 Route 414, Waterloo, NY, 13165 ### What's nearby - ![sunset at Montezuma. #goldenhour](https://images.trvl-media.com/place/6180166/af5a0f38-4018-4b00-a665-2e72fb13cb62.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Montezuma National Wildlife Refuge 8 min drive \- 11.9 km - del Lago Resort & Casino 1 min walk \- 0.0 km - Waterloo Premium Outlets 4 min drive \- 8.7 km - It's A Wonderful Life Museum 8 min drive \- 12.2 km - Cayuga Lake State Park 10 min drive \- 15.4 km ### Restaurants - Subway 6 min drive - Shake Shack 5 min drive - McDonald's 6 min drive - Sauder's 8 min drive - Circle K 15 min walk ## About this property ### del Lago Resort & Casino Upscale hotel near Waterloo Premium Outlets Located close to Montezuma Winery and National Memorial Day Museum, del Lago Resort & Casino provides a casino, concerts and live shows, and a coffee shop/cafe. For those looking to try their luck, this hotel boasts 2 casino VIP rooms, 66 casino gaming tables, and a sportsbook. Treat yourself to a massage, a manicure/pedicure, or a body scrub at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and 4 bars. You'll also find perks like: - Free self parking - Continental breakfast (surcharge), an electric car charging station, and express check-out - A 24-hour front desk, massage treatment rooms, and meeting rooms - Guest reviews give top marks for the helpful staff Room features All 205 rooms have comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property. Other conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - Flat-screen TVs with premium channels - Refrigerators, free infant beds, and coffee/tea makers ## Similar properties ![Front of property - evening/night](https://images.trvl-media.com/lodging/3000000/2950000/2940100/2940042/1b93be9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Gould Hotel, an Ascend Collection Hotel Seneca Falls - Pet friendly - Parking included - Free WiFi - Restaurant 8.8 Excellent 1,000 reviews CA $108 CA $119 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=2940042&PinnedHotelID=2940042&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/9800/9759/f0725b2a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Lux Hotel & Conference Center, an Ascend Collection Hotel Waterloo - Pool - Breakfast included - Pet friendly - Kids pool 8.6 Excellent 492 reviews CA $115 CA $128 total includes taxes & fees Mar 8 - 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Free covered self parking on site ### Food and drink - Daily continental breakfast available 8:00 AM to 1:00 PM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children - 4 bars/lounges - 7 restaurants - A coffee shop/cafe ### Restaurants on site - Bourbon & Brew - Centrifico - Food Court - Portico By Fabio Viviani - Sociale ### Things to do - 1,700 slot machines - 24-hour gym - 66 gaming tables - Casino - Concerts/live shows - Evening entertainment - Full-service spa - Karaoke - Sportsbook ### Family friendly - In-room crib - In-room refrigerator ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Luggage storage - Vending machine ### Guest services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - Meeting rooms ### Full-service spa - 14 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Manicures/pedicures - Prenatal massages - Sauna - Spa open select days - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Wheelchair accessible (may have limitations) ### More - Ballroom - Banquet hall - Communal living room - Smoking not allowed ## Room amenities ### Bedroom - Free crib - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with premium satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar - Refrigerator ### More - Air conditioning - Desk - Heating - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 2:30 AM Early check-in subject to availability Early check-in fee: USD 50.00 Late check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability Late check-out fee: USD 50.00 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets stay free Service animals are welcome, and are exempt from fees Welcoming dogs only An off-leash area is available ### Children and extra beds Children are welcome Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 75.0 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children - Early check-in fee: USD 50.00 (subject to availability) - Late check-out fee: USD 50.00 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Lago Resort Casino Waterloo Lago Resort Casino Lago Casino Waterloo Lago Casino del Lago Resort & Casino Hotel del Lago Resort & Casino Waterloo del Lago Resort & Casino Hotel Waterloo ## Frequently asked questions ### Is del Lago Resort & Casino pet-friendly? ### How much does it cost to stay at del Lago Resort & Casino? ### How much is parking? ### What time is check-in at del Lago Resort & Casino? ### What time is check-out at del Lago Resort & Casino? ### Where is del Lago Resort & Casino located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## del Lago Resort & Casino Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Amenities ### 9.4 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 1,216 8 - Good 304 6 - Okay 81 4 - Poor 51 2 - Terrible 31 ## Reviews ### 10/10 Excellent #### Margaret Jan 23, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff very accommodating Clean room ##### Margaret Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Holly Dec 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was courteous, room was clean and enjoyed the dining options. ##### Holly Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Holly Dec 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Courteous staff, clean room and great ambience. ##### Holly Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Corey Jan 3, 2026 Liked: Amenities Very clean , great shower , friendly staff , bonus having a casino attached ##### Corey Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Kenneth Jan 30, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff was very friendly. Room was NOT spotless however it was clean enough to be comfortable. ##### Kenneth Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Kyle Feb 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was very clean and nicely updated. The beds were a great touch, and the wall-mounted TV was a nice addition. Overall, it was a very pleasant stay, and I would definitely recommend del Lago to family and friends. ##### Kyle Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Anastasia Dec 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities There were not many breakfast options but we loved that there aas a small doggo park and pet friendly rooms ##### Anastasia Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Kristy Dec 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff. Very nice room. ##### Kristy Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Linda Nov 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Easy check-in, staff was very friendly, room was clean and very nice. Enjoyed the restaurant, good food, the staff at the restaurant was very attentive and quick to please. Even check out was easy. A very nice place to stay! ##### Linda Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Susan Nov 18, 2025 Liked: Cleanliness Clean an staff friendly ##### Susan Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Deborah Oct 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very convenient location and great price. ##### Deborah Stayed 1 night in Oct 2025 ### 10/10 Excellent #### peter Nov 7, 2025 Liked: Cleanliness, property conditions & facilities Room was very clean and the staff was very friendly. First time here and had a wonderful time! ##### peter Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Clare Dec 17, 2025 Very clean room. Great heat ##### Clare Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Lacy Nov 18, 2025 Liked: Cleanliness, property conditions & facilities Very clean and friendly staff. Large king room ##### Lacy Stayed 1 night in Nov 2025 ### 10/10 Excellent #### james Oct 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice clean and comfortable rooms great service. ##### james Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Nannette Oct 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great staff easy checkin ##### Nannette Stayed 1 night in Oct 2025 ### 10/10 Excellent #### anthony Sep 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice clean quite rooms, food options, enjoyable place to stay. ##### anthony Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Stacey Nov 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean room and very friendly staff. It was our birthday and they treated us like royalty ##### Stacey Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Melissa Oct 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities This was our second time staying at Del Lago. It's a lovely property, food on site id delicious. ##### Melissa Stayed 1 night in Oct 2025 ### 10/10 Excellent #### steven Oct 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great room, easy access for parking, easy access to casino ##### steven Stayed 1 night in Oct 2025 ### 8/10 Good #### Brittney Nov 4, 2025 Liked: Cleanliness, property conditions & facilities The room was great! ##### Brittney Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Christina Nov 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Best room I have ever been in…..the shower experience awesome, products provided made it feel like I had my own mini spa. Absolutely a luxurious experience and relaxing. ##### Christina Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Jennifer Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room reasonably prices easy on and off highway ##### Jennifer Stayed 1 night in Oct 2025 ### 10/10 Excellent #### David Oct 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great price for clean, quiet room ##### David Stayed 1 night in Oct 2025 ### 10/10 Excellent #### James Sep 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and clean with extremely comfortable beds. ##### James Stayed 2 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [DoubleTree by Hilton Hotel Syracuse](https://www.expedia.ca/Syracuse-Hotels-DoubleTree-By-Hilton-Syracuse.h8393.Hotel-Information) > > [Charming year round cottages on Waterfall](https://www.expedia.ca/Utica-Hotels-Charming-Year-Round-Cottages-On-Waterfall.h33947458.Hotel-Information) > > [41 Lakefront Hotel, Trademark Collection By Wyndham](https://www.expedia.ca/Geneva-Hotels-Ramada-Plaza-By-Wyndham-Geneva-Lakefront-Resort.h60711.Hotel-Information) > > [Niagara Crossing Hotel & Spa](https://www.expedia.ca/Niagara-Falls-Hotels-Niagara-Crossing-Hotel-Spa.h11603917.Hotel-Information) > > [Akwesasne Mohawk Casino Resort and Players Inn](https://www.expedia.ca/Hogansburg-Hotels-Akwesasne-Mohawk-Casino-Resort.h6009138.Hotel-Information) > > [Pinecrest Motel](https://www.expedia.ca/Utica-Hotels-Pinecrest-Motel.h1554572.Hotel-Information) > > [Holiday Inn Express Grand Island - 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