Hôtels-résidences à Arrêt de tram Tenth Street Promenade Metromover

« Hôtel bien situé, chambre très grande mais ne correspond pas aux photos. Climatisation très très bruyante. Bon équipement : lave linge et sèche linge »

« Bien situé, personnel courtois. Le plancher de la chambre très sale et énorme chantier de construction derrière l’hôtel. Sinon tout est bien. »

« I had an excellent stay at this hotel ! The welcome was impeccable, The gym was more than sufficient for keeping up with my fitness routine, and the swimming pool was just as enjoyable. Overall, a great experience, with special mention of the outstanding hospitality and kindness of the staff ! Thank you so much for everything ! It was a pleasure ! »

« Superbe »

« all as espected »

« Many issues, total disappointment. They did not work with me on getting things fixed. Upon check-in after a long day, our room smelled like smoke, dirty toilet with hairs and pee splash stains all over the seat. Called to complain about it, was told house keeping wouldn’t be available until the next day. I expressed my concerns and was finally able to get them to agree to move me to another room. Kept getting the runaround saying they notified the concierge and to go downstairs for my new room...

« À midi lors de notre arrivée on nous dit que le ménage de l’appartement est en train de se faire et nous ne pouvons obtenir notre appartement. De retour à 16h on nous dit encore que le ménage est en train de se faire et que nous recevrons bientôt la clé, après une attente interminable nous demandons à parler au manager lequel nous dit que nous n’avons pas de réservation, or nous avons bien en notre possession la confirmation écrite on nous alors que la réservation a été annulée et ce n’est pas...

« Nous avons réservé une "suite" qui au final n'en etait pas vraiment une. Coin salon cuisine très sombre car fenêtre uniquement dans la partie nuit. Beaucoup de meuble cuisine qui ne servent à rien car vide. Piscine froide et pas de serviettes à disposition. Balcon inutil car vu sur un bâtiment en travaux. Literie peu confortable. Ne vaut pas du tout le prix. Personnel à la réception peu souriant et pas poli ne dit jamais bonjour même quand on leur dit le matin. Communication en amont de...

« Tv was not working. They charge a huge Clenaing fee but couldn’t even get clean towels. No one to speak to and host was not responding to messages »

« The pull out sofa takes up the whole room… and in order to use the restroom The primary bedroom guests need to pass through the living room. Not possible if the pull out sofa is engaged. Bugs, our family left with 15 bug bites. Finding the unit is not as easy as the instructions as the doors are not clearly labeled and the keypad instructions did not match the lock and we were afraid we were at the wrong unit. »

« Good location in Little Havana. The bathroom is small. If you ever owned an RV or trailer it’s like that. Finagling yourself on the toilet and taking a shower are an interesting challenge. Plus the walls are thin and could hear the neighbors 5 am music being played - not ideal. But it’s clean & had a small kitchenette, which was nice. »

« I LOVED THE STAFF AND THE CLEANLINESS I DEFINITELY WILL BE BACK »

« Hay que tener cuidado con el valet cuando llegas porque apenas te dan tiempo para hacer el checking. El edificio horroroso, con un mantenimiento nefasto donde los ascensores apenas funcionan. »

« Great private property in a beautiful hotel. »

« Check in was easy. Studio looks way bigger in the photos it’s basically just a room - it was 3 of us. All amenities including the lounge area closes at 11. I was having trouble with the tv so I went to watch in the lounge area and was told I had to leave because it closes at 11. The pool is also very small. »