"The hotel definitely is not 4 stars. It is outdated and nothing has been replaced in years. Our shower curtain had mold on it. The TV and fridge barely work. There were only three other guests there when we stayed. The hotel is massive, so this was concerning. The lights on our floor were cut off completely in the hallway, which was not safe. I do not recommend this hotel. "
"I had to cancel the reservation due to 5 of the 7 people in my group were ill and we were unable to travel to Benni Mellal and this hotel. Expedia and I tried to no avail to get my refund of 3 rooms but to no avail.
This is very disappointing. I cancelled in enough time by still the hotel Ouzoud would not refund my money. Not good business."
"Bad treatment from the receptionist upon arrival, the air conditioning is very bad, the bathroom is very bad, an additional accommodation tax is equivalent to 5 US dollars per day, there is no official uniform for the hotel, the most beautiful thing I found is the honesty of the cleaning staff and the receptionist in the morning, comfortable bed,"
"This place is NOT great! There is no service or support. The reception clerk was awful! We got to wait until she finished her conversation with her friend. The place was deserted! NO STAFF! We requested dinner and felt so uncomfortable that we ate it in our room. When we woke in the morning, no breakfast was provided... was supposed to be included in the monster price paid for the room. NO ONE WAS AWAKE WHEN WE LEFT. We didn’t leave until 7:30 AM. It was one of the weirdest experiences...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.