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"We had a great stay at the Heritage Hotel. Last night, the staff showed exceptional politeness and patience, even while dealing with technical issues with the room card maker. Everyone remained calm and professional in what was clearly a delicate and stressful moment. I want to give a special shout-out to Miss Stephanie at the front desk—she handled the overwhelm incredibly well. Her grace, efficiency, and top-notch customer service truly stood out. Honestly, her professionalism alone would make me want to return to this hotel. She is simply the best!"

"The room was clean and comfortable. The staff was friendly and helpful. "

"Location is excellent "

"Nice"

"Everything was fine, stayed here night before zoo. Good variety of restaurants near. "

"Great clean quiet rooms. 10 min drive to many restaurant or shopping choices. Staff was great. Professional and extremely courteous."

"Overall my kids love it "

"Our family loved cookie hour!"

"Very clean and such a nice balcony!"