Nos merveilleux cottages à Rockford

« I wasn't expecting the Ritz Carlton, so I went in with low expectations. All I needed was a bed and a bathroom for the night, and the hotel provided that. The staff were great! Super nice. I forgot my phone charger and the guy behind the counter provided me one to borrow for the night. The room was clean and did the job. The only bad part was the bed. It was horribly uncomfortable. It was pretty worn down and I could feel the springs and the bar in the center. Because I didn't sleep well, I laid...

« Hot tub was cold. Room was very musty. She Took forever to get checked in. Front desk person on his phone the entire time I was wanting help. My 13 year old felt very unsafe. »

« The hotel was great, breakfast was great, room was clean the bed was comfortable. The only thing was we were woken up at 7 am on a Saturday by workers working on the ice machine right by our room »

« The pool was empty and we were not informed. The room was a very tight fit simply opening the door. »

« Clean rooms, friendly staff »

« Our suite was horrendous! For the money we paid there should not have been fruit flies a massively stained couch dirt all over the floor spelled coffee when we first got in there it was gross! The waterpark was OK, but there were kids running around in diapers that were not meant to be in the pool, the bar staff at the Mississippi Grill were so rude and oddly enough they ran out of cheeseburgers, which is not my biggest complaint, but I find that really weird the noise and the level of...

« The breakfast was good, but we had a double queen suite and the beds were not queens. The toilet was leaking and wouldn’t flush properly so we had to get plunger from front desk. The hallway had holes in the carpet in a few spots. But it looked like they were fixing up some rooms. It was very quiet though. Just biggest complaint was beds and toilet. »