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It seemed as if not all staff was on the same page. We were told different things by different staff members. Had we known the pool and beach were closed we would have made different arrangements. We were told everything was open and full functioning. Little did we know that was untrue and did not ...
Overall it was a good stay. Only thing is I wish they would had much more clear on what extra fee will be charging and explain about the parking rules and regulation to customers before hands.
The stay was amazing, I had an ocean view room, the room was decently sized. Though there was a giant stain on my couch and there were cup stains on my counter. It made me iffy of the cleanliness of everything else but the staff was nice and helpful. Would stay again but maybe in a suite or penthouse. ...
Walking distance to beach, eats, and shopping! Staff are fantadtic snd very criendly/ helpful. Only downside is hotel restaurant is pricey....great food though! The scallops on sweet potato is a must try!
Beautiful & spacious room Great food in Cafe Tropical Had to track down housekeeper at 4:30pm on 2nd day of stay for clean towels & shampoo (which wasn't initially provided)
La Concha is a beautiful hotel with the most friendliest and accommodating staff we have ever experienced. We visited 2 months after Hurricane Maria devastated the island. La Concha was up and running and ready to keep Puerto Rico moving forward. The variety of restaurants inside the hotel were ...
Pleasantly surprised. Very nice hotel with great amenities and dining options. Excellent location.
Excelent service and staff. I will recomend it! Very clean and good shape!
came here during hurricane Irma the manager and the staff are super helpfull and very accomodating. This is the best hotel I have ever been,,,keep up the great work guys!!! 6 stars rating.
The hotel was beautiful but they gave nothing free. Bottle water was not free. Have stayed at many less luxurious hotels and water is complimentary. The food is very expensive and the all inclusive package is not worth it. Pool is heated and open late. The private beach is clean.
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