Find Hotels with a Pool in Prosper, TX from CA $107

"We were in town for my mother‘s funeral. I expected because of the reputation of this hotel things would be standard or even better what we found was mold in the shower, mold in the soap dish, mold on the floor, and not one single plug-in worked in the bathroom so you could not shave could not blow dry your hair. You could not do it many of those things you needed to do in the bathroom with electrical stuff there were smells of some kind of chemicals. I’m assuming for remodel, but that just kept coming in the room. The air conditioner was not satisfactory at all, so to say the least it was not an enjoyable stay. The breakfast bar was watered eggs some kind of a sausage that didn’t even look like sausage."

"It was good"

"2/10 mold in ceiling, bugs, tiny pillows, toilet wouldn’t flush, cigarette smell"

"Clean room"

"The rooms were clean and spacious. The staff were fantastic - super friendly and professional. Everyone seemed genuinely happy. The front desk staff especially deserves accolades for staying professional while dealing with a huge obnoxious group of soccer players and broken elevators all weekend. Two out of three elevators were broken which was a huge inconvenience; whomever is in charge of maintenance should have been prioritizing repairs yet they remained broken all weekend. The fact that there are only ice machines on some floors but not others is inconvenient. The restaurant, bar, and market are obscenely overpriced and make airport food look like a bargain (Smart Water was $10; I paid $5 at DFW). The breakfast buffet was mediocre but the waitress was so nice. The beds were comfortable with good pillows and the motion activated floor illumination by your feet is nice. The room chairs are terrible and sized for children. Older and disabled people can’t use them because they are so low to the ground and lack arms. The parking lot needs far more disabled spaces near the entrance. I would stay here again but plan for off site meals and drinks."

"Efficient, clean, great service and staff. The coffee shop in the lobby makes a great oat milk matcha latte too!"

"Staff was so friendly and welcoming. Breakfast was delicious like always. I have stayed here a couple of times and have never been disappointed. One for my favorite hotels to stay at."

"The room is ideal. The staff was helpful. Cool and friendly environment. "

"Great atmosphere!! Friendly Staff!! Great restaurants in walking distance!! "