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The Metcalfe Hotel

4.0 star property
Hotel with a restaurant, a quick walk to National Arts Centre

Choose dates to view prices

Photo gallery for The Metcalfe Hotel

Lobby lounge
Meeting facility
Premium bedding, down comforters, pillowtop beds, minibar
Lobby
Meeting facility
The Metcalfe Hotel in Ottawa's heart offers meals at Cocotte bistro and in-room WiFi. Features include a hair salon, library, and multilingual staff to help guests navigate the city. Its central location is consistently praised by visitors.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Parking available

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Room options

Check availability for these dates

Tonight

Sep. 7 - Sep. 8
Check availability for tonight Sep. 7 - Sep. 8

Tomorrow

Sep. 8 - Sep. 9
Check availability for tomorrow Sep. 8 - Sep. 9
Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, Corner

Premium bedding, down comforters, pillowtop beds, minibar

Suite, Corner

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Sofa bed
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 2 Bedrooms

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout drapes/curtains
Pillowtop bed
2 bedrooms
  • 850 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(39 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

42-inch flat-screen TV with cable channels, TV

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Sofa bed
  • 485 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • 405 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Queen)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room (Queen)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • 555 sq ft
  • Sleeps 2
  • 1 Twin Murphy Bed

View all photos for Executive Room, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 2 Bedrooms

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout drapes/curtains
Pillowtop bed
2 bedrooms
  • 700 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • 605 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • 295 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Atrium)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed (Atrium)

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(31 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • 245 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Ottawa, The Metcalfe Hotel is in the city center. Famous Five Monument and Confederation Square are notable landmarks, and travelers looking to shop may want to visit Sparks Street Mall and Rideau Centre. Don't miss out on a visit to Capital Information Kiosk. Guests love the hotel's central location.
Visit our Ottawa travel guideOpens in a new window
Map
123 Metcalfe Street, Ottawa, ON, K1P 5L9

What's nearby

  • National Arts Centre - 3 min walk - 0.3 km
  • Ottawa City Hall - 3 min walk - 0.3 km
  • Rideau Centre - 7 min walk - 0.6 km
  • Parliament Hill - 8 min walk - 0.7 km
  • Byward Market Square - 11 min walk - 1.0 km

Getting around

  • Ottawa Station - 6 min drive
  • Parliament Station - 6 min walk
  • Ottawa International Airport (YOW) - 15 min drive

Restaurants

  • ‪Meet Noodle 又見壹面 - ‬2 min walk
  • ‪Browns Socialhouse Centretown - ‬3 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Grill Forty One - G41 - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

The Metcalfe Hotel

Upscale hotel remodeled in 2022 and located near National Arts Centre
Located close to Confederation Park and Ottawa City Hall, The Metcalfe Hotel provides a hair salon, a library, and dry cleaning/laundry services. Be sure to enjoy a meal at Cocotte, the on-site bistro. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), valet parking (surcharge), and tour/ticket assistance
  • An elevator, 6 meeting rooms, and concierge services
  • A porter/bellhop, luggage storage, and a 24-hour front desk
  • Guest reviews give top marks for the dining options, central location, and helpful staff
Room features
All 108 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the clean, comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Showers, free toiletries, and hair dryers
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, recycling, and free infant beds

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CAD 47 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 10 to 20 for children
  • A restaurant

Restaurants on site

  • Cocotte

Things to do

  • Library

Family friendly

  • Children's games
  • In-room crib

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Renovated entire property - July 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25.00 for adults, and CAD 10.00 to 20.00 for children
  • Valet parking fee: CAD 47 per night
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Metcalfe Hotel Ottawa
Metcalfe Hotel
Metcalfe Ottawa
Ottawa Hotel Indigo
The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa

Frequently asked questions

Is The Metcalfe Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Metcalfe Hotel?

As of Sept 7, 2025, prices found for a 1-night stay for 2 adults at The Metcalfe Hotel on Sept 12, 2025 start from CA $268.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Metcalfe Hotel?

Valet parking is available for CAD 47 per night.

What time is check-in at The Metcalfe Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Metcalfe Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Metcalfe Hotel located?

Located in Downtown Ottawa, this hotel is within a 5-minute walk of Confederation Park and National Arts Centre. Capital Information Kiosk and Sparks Street Mall are also within 10 minutes. Parliament Station is 6 minutes by foot and Rideau Station is 11 minutes.

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The Metcalfe Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 932 out of 1237 reviews
Rating 8 - Good. 217 out of 1237 reviews
Rating 6 - Okay. 46 out of 1237 reviews
Rating 4 - Poor. 25 out of 1237 reviews
Rating 2 - Terrible. 17 out of 1237 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abdulmonem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, quiet, room was cozy, great staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, super clean and marvellous staff and food!
Stayed 5 nights in Aug 2025

10/10 Excellent

Navid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

8/10 Good

XIAO FENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Silvia

Liked: Amenities
Lovely hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walkable to many national museums and shops. Beautiful rooms and lounge area on site. Would definitely stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place nice staff
Stayed 2 nights in Aug 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel. A must stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have enjoyed multiple stays at the Metcalfe! It’s our go-to for any stays in Ottawa! Wonderful staff, service, rooms and location!
Stayed 1 night in May 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here whenever we are in Ottawa and enjoy this hotel. Rooms are quiet and well equipped and service is always great.
Stayed 1 night in Aug 2025

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy thé stay,clean
Stayed 1 night in Aug 2025

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff were very helpful & accommodating. Room was nice and clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Danijela

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Jul 2025

8/10 Good

Arielle

Liked: Cleanliness, staff & service, property conditions & facilities
Close to major attractions
Stayed 2 nights in Aug 2025

10/10 Excellent

Martin

Liked: Amenities
Perfect hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
GReat location and value!
Stayed 1 night in Jul 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 1 night in Jul 2025

8/10 Good

Ilissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff, fun games room and nice seating areas in the lobby
Stayed 3 nights in Jul 2025

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem of a hotel in ottoawa
Stayed 3 nights in Jul 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot. Will stay again. Area is a little run down but not unsafe by any means.
Stayed 2 nights in Aug 2025

8/10 Good

kenny

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in May 2025

10/10 Excellent

François Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, good price.
Stayed 1 night in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable bed, excellent food in the restaurant, especially the Crème Brûlée and friendly staff!
Stayed 3 nights in Jul 2025