5/5 Excellent
Danielle
Dec. 17, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
The Metcalfe Hotel
Photo gallery for The Metcalfe Hotel
Overview of The Metcalfe Hotel
The Metcalfe Hotel
4.5/5 Wonderful
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Pet-friendly
- Air conditioning
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- 48-hour vacancy between guest room stays
- Hand sanitizer provided
- Personal protective equipment
123 Metcalfe Street, Ottawa, ON, K1P 5L9
Explore the area
- Parliament Hill7 min walk
- Byward Market Square14 min walk
- National Gallery of Canada16 min walk
- Ottawa, ON (YOW-Macdonald-Cartier Intl.)15 min drive
Choose dates to view prices
About this area
Ottawa
Located in Ottawa, The Metcalfe Hotel is in the city center. Confederation Square and National War Memorial are notable landmarks, and travelers looking to shop may want to visit Rideau Centre. Elgin Street and Museum of Nature are also worth visiting. Guests appreciate the hotel's location for the sightseeing.
What's nearby
- National Arts Centre - 5 min walk
- Confederation Park - 5 min walk
- Parliament Hill - 7 min walk
- Byward Market Square - 14 min walk
- National Gallery of Canada - 16 min walk
Getting around
- Bayview Station - 3 min drive
- Ottawa, ON (XDS-Ottawa Train Station) - 6 min drive
- Ottawa International Airport (YOW) - 15 min drive
Restaurants
- Grill 41 — 3 min walk
- Grounded Kitchen — 3 min walk
- Kasbah Village Moroccan Cuisine — 3 min walk
- Beckta 2.0 — 3 min walk
- Le Moulin De Provence — 3 min walk
About this property
Awards and affiliations
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Self parking on site (CAD 25 per night; includes in/out privileges)
- Limited onsite parking
- Wheelchair-accessible parking available
- Height restrictions apply for onsite parking
Food and drink
- Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 12.00-20.00 for adults and CAD 10.00-20.00 for children
- 1 restaurant
- 1 bar
- Room service available
Things to do
- 24-hour fitness center
- Indoor pool
Family friendly
- Free cribs/infant beds
- Indoor pool
- Laundry facilities
- Rollaway/extra beds (surcharge)
Conveniences
- Elevator
- Free newspapers in lobby
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
Languages spoken
- English
- French
- German
- Italian
- Portuguese
- Spanish
Business services
- 24-hour business center
- Meeting rooms
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Braille signage
- Handrails in stairways
- In-room accessibility (select rooms)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Free cribs/infant beds
- Hypo-allergenic bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Free toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste (on request)
Entertainment
- 42-inch flat-screen TV
- Cable channels
Food and drink
- Champagne service
- Coffee/tea maker
More
- Desk
- Free newspapers
- Iron/ironing board
- Laptop-friendly workspace
- Recycling
- Safe
Similar properties
See similar properties
Ottawa
Ottawa Division
3 star
Pool
Pet-friendly
Guest rating 4.5+
Family-friendly
Hotel
Policies
Check-in
Check-in from 3 PM - 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
This property is closed from September 16 2021 to December 31 2021 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 75 per accommodation, per stay
Service animals are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between CAD 12.00 and CAD 20.00 for adults, CAD 10.00 and CAD 20.00 for children (approximately)
- Self parking fee: CAD 25 per night (in/out privileges)
- Pet fee: CAD 75 per accommodation, per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: CAD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
We should mention
Parking height restrictions apply
Property is also known as
Metcalfe Hotel Ottawa
Metcalfe Hotel
Metcalfe Ottawa
Ottawa Hotel Indigo
The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa
Frequently asked questions
Overall score and ratings
4.5
Wonderful
4.7/5
Cleanliness
4.6/5
Staff & service
4.3/5
Amenities
4.5/5
Property conditions & facilities
4/5 Good
Verified traveller
Mar. 19, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020
3/5 Okay
Randeep
Mar. 18, 2020
Stayed 1 night in Mar 2020
5/5 Excellent
Verified traveller
Mar. 17, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
5/5 Excellent
Verified traveller
Business traveller
Mar. 16, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020