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The Metcalfe Hotel

Star Rating
3.5 out of 5

Photo gallery

Featured image
Indoor pool
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest reviews

4.5/5 Wonderful
999 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air conditioning
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

123 Metcalfe Street, Ottawa, ON

Explore the area

Popular LocationNational Arts Centre5 min walk
Popular LocationConfederation Park5 min walk
Popular LocationOttawa City Hall7 min walk
AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)15 min drive

Choose dates to view prices

  • Suite, 1 King Bed (Metcalfe King Suite)

    Photos of Suite, 1 King Bed (Metcalfe King Suite)

    Room amenities

    • 500 sq ft
    • Sleeps 4
    More detailsSuite, 1 King Bed (Metcalfe King Suite)

  • Room, 1 Queen Bed

    Photos of Room, 1 Queen Bed

    Room amenities

    • 248 sq ft
    • Sleeps 2
    More detailsRoom, 1 Queen Bed

  • Executive Room, 1 King Bed, Corner

    Photos of Executive Room, 1 King Bed, Corner

    Room amenities

    • 452 sq ft
    • Sleeps 3
    More detailsExecutive Room, 1 King Bed, Corner

  • Room, 2 Queen Beds

    Photos of Room, 2 Queen Beds

    Room amenities

    • 325 sq ft
    • Sleeps 4
    More detailsRoom, 2 Queen Beds

  • Room, 1 King Bed

    Photos of Room, 1 King Bed

    Room amenities

    • 300 sq ft
    • Sleeps 2
    More detailsRoom, 1 King Bed

About this area

Ottawa

Located in Ottawa, The Metcalfe Hotel is in the city centre. Confederation Square and National War Memorial are notable landmarks, and travellers looking to shop may want to visit Rideau Centre. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Gatineau Sports Centre. Our guests appreciate the hotel's location for the sightseeing.
Visit our Ottawa travel guide
Map
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Popular Location

What's nearby

  • National Arts Centre - 5 min walk
  • Confederation Park - 5 min walk
  • Capital Information Kiosk - 5 min walk
  • Sparks Street Mall - 6 min walk
  • Ottawa City Hall - 7 min walk

Getting around

  • Bayview Station - 3 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 6 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.) - 15 min drive

Restaurants

  • Capital Diner Deli & Grill - 1 min walk
  • Gabriel Pizza - 1 min walk
  • The Gillin Building - 1 min walk
  • Scone Witch - 2 min walk
  • Beckta 2.0 - 3 min walk

About this property

The Metcalfe Hotel

Eco-friendly Ottawa hotel in Downtown Ottawa, walk to Parliament Hill
This smoke-free hotel features a restaurant, an indoor pool and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. All 106 rooms offer free WiFi, room service (during limited hours) and flat-screen TVs with cable channels. Guests will also find coffee/tea makers, free newspapers and hairdryers.
The Metcalfe Hotel offers 106 forms of air-conditioned accommodation with a safe and free newspapers. 42-inch Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: CAD 25 per night
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 18 for adults and CAD 12 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in between 3 PM and 1:30 AM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 75 per accommodation, per stay

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night.
Free cots (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: CAD 18 for adults and CAD 12 for children (approximately)
  • Self-parking fee: CAD 25 per night (in/out privileges)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser
Contactless check-out is available
Individually wrapped food options are available for breakfast
Each guestroom is kept vacant for a minimum of 48 hours between bookings

We should mention

Parking height restrictions apply

Frequently asked questions

Can I cancel my reservation for free at The Metcalfe Hotel and receive a full refund?
Yes, The Metcalfe Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Metcalfe Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does The Metcalfe Hotel have a pool?
Yes, this property has an indoor pool.
Is this hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of CAD 75 per accommodation, per stay.
How much is parking at The Metcalfe Hotel?
Self-parking is available for CAD 25 per night. Limited spots are available.
What time is check-in at this hotel?
Check-in is from 3 PM to 1:30 AM. Late check-in is available during limited hours.
What time is check-out at The Metcalfe Hotel?
Checkout is at noon. Late checkout is available for CAD 75.00 (subject to availability).
Where is The Metcalfe Hotel located?
Located in Downtown Ottawa, this eco-friendly hotel is within a 5-minute walk of National Arts Centre and Confederation Park. Confederation Square and National War Memorial are also within 10 minutes.

Guest reviews

Overall score and ratings for The Metcalfe Hotel

4.5
Wonderful
999 reviews
5 - Excellent
591
4 - Good
342
3 - Okay
47
2 - Mediocre
14
1 - Poor
5
4.7
Cleanliness
4.6
Service and Staff
4.3
Amenities
4.5
Property condition

4/5 Good

Verified traveller
Mar 19, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Mar 2020

3/5

Randeep
Mar 18, 2020
    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    5/5 Excellent

    Verified traveller
    Mar 17, 2020
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Mar 2020

    5/5 Excellent

    Verified traveller
    Business traveller
    Mar 16, 2020
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The ambience is unique and very comfortable. The views from the rooms are usually below average, but I don't go for the view! Staff are consistently very good.

    Stayed 1 night in Mar 2020

    4/5 Good

    Verified traveller
    Mar 10, 2020
      This traveller didn’t leave comments with their review
      Stayed 2 nights in Mar 2020

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