Ottawa, ON (YOW-Macdonald-Cartier Intl.)15 min drive
Room options
About this area
Ottawa
Located in Ottawa, The Metcalfe Hotel is in the city center. Sparks Street Mall and Rideau Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Capital Information Kiosk and Famous Five Monument. Confederation Park and National Arts Centre are two other places to visit that come recommended. Guests appreciate the hotel's location for the sightseeing.
4-star hotel in Downtown Ottawa, rejuvenated in 2022
Located close to National Arts Centre and Confederation Park, The Metcalfe Hotel provides a hair salon, a library, and dry cleaning/laundry services. Be sure to enjoy a meal at Cocotte, the onsite bistro. Stay connected with free in-room WiFi.
Other perks at this hotel include:
Full breakfast (surcharge), valet parking (surcharge), and a 24-hour front desk
6 meeting rooms, luggage storage, and an elevator
Multilingual staff, smoke-free premises, and concierge services
Guest reviews give good marks for the helpful staff and location
Room features
All 108 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the comfortable rooms at the property.
Other amenities include:
Hypo-allergenic bedding, down comforters, and free cribs/infant beds
Showers, free toiletries, and hair dryers
42-inch flat-screen TVs with cable channels
Wardrobes/closets, recycling, and coffee/tea makers
Languages
English, French, German, Portuguese, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Valet parking on site (CAD 42 per night)
Wheelchair-accessible parking available
Food and drink
Full breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–1:00 PM on weekends; CAD 15–25 for adults and CAD 10–20 for children
A restaurant
Restaurants on site
Cocotte
Things to do
Library
Family friendly
Free crib
Conveniences
24-hour front desk
Hair salon
Luggage storage
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
6 meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel
Ottawa
Pool
Free WiFi
Hot tub
8.0/10Very good (760 reviews)
8.0 out of 10 Very good (See all 760 reviews)
Policies
Check-in
Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately CAD 15–25.00 for adults, and CAD 10.00–20.00 for children
Valet parking fee: CAD 42 per night
Pet fee: CAD 75 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property is also known as
Metcalfe Hotel Ottawa
Metcalfe Hotel
Metcalfe Ottawa
Ottawa Hotel Indigo
The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa
Frequently asked questions
Is The Metcalfe Hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of CAD 75 per accommodation, per stay. Service animals are exempt from fees.
How much does it cost to stay at The Metcalfe Hotel?
As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at The Metcalfe Hotel on Jun 9, 2023 start from CA $300.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at The Metcalfe Hotel?
Valet parking is available for CAD 42 per night.
What time is check-in at The Metcalfe Hotel?
Check-in is from 4:00 PM - anytime. A fee applies for early check-in (subject to availability).
What time is check-out at The Metcalfe Hotel?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is The Metcalfe Hotel located?
Located in Downtown Ottawa, this hotel is within a 5-minute walk of Confederation Park and National Arts Centre. Capital Information Kiosk and Sparks Street Mall are also within 10 minutes. Parliament Station is 6 minutes by foot and Rideau Station is 11 minutes.
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Excellent location. Staff were great. Body and shower products were heavenly. The cocotte restaurant was good. Bed was a bit soft, and didn’t like the pillow. You can hear the noise of the connected restaurant because of the atrium, which is beautiful. Tips: bring your own pillow and earplugs and put something on the floor to cover the gap under the door and the noise will be fine. I would go back again, especially considering its location and easy, unlimited come and go valet parking.
Thé Metcalfe is well located and has a unique common area that is comfy and inviting. I particularly liked the music piped through this area. Staff are courteous and helpful. The hotel restaurant offers a good breakfast and dinner menu.
Lucie
Stayed 3 nights in May 2023
2/10 Terrible
Jason
Travelled with partner
May 21, 2023
Liked: Cleanliness
Tv didn’t work, Bluetooth speaker didn’t work. Shower head was not functioning as it should. Make up Stained pillow cases. Super long wait to get car at valet. Hotel is nice but still has a lot of work to do to live up to the William grey name. After I told supervisor about all the issues….all they offered was free parking !!!! Rooms are okay at best! Overall not what we expected.
The library layout of the lobby and leather furniture plus lots of seating made this hotel feel cozy but still upscale. Rooms were very comfy, the staff was amazing. The attached restaurant was superlative. Walking distance to all the sights. Can't wait to return!