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The Metcalfe Hotel

Photo gallery for The Metcalfe Hotel

Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Overview of The Metcalfe Hotel

The Metcalfe Hotel

4.0 star property

9.0/10 Wonderful

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
123 Metcalfe Street, Ottawa, ON, K1P 5L9

Explore the area

  • Popular LocationParliament Hill7 min walk
  • Popular LocationByward Market Square14 min walk
  • Popular LocationNational Gallery of Canada16 min walk
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)15 min drive

Room options

About this area

Ottawa

Located in Ottawa, The Metcalfe Hotel is in the city center. Confederation Square and National War Memorial are notable landmarks, and travelers looking to shop may want to visit Sparks Street Mall and Rideau Centre. Elgin Street and Capital Information Kiosk are also worth visiting. Guests appreciate the hotel's location for the sightseeing.
Visit our Ottawa travel guideOpens in a new window
Map

What's nearby

  • Confederation Park - 3 min walk
  • National Arts Centre - 5 min walk
  • Parliament Hill - 7 min walk
  • Byward Market Square - 14 min walk
  • National Gallery of Canada - 16 min walk

Getting around

  • Bayview Station - 3 min drive
  • Ottawa Station - 6 min drive
  • Ottawa International Airport (YOW) - 15 min drive

Restaurants

  • Grounded Kitchen - 3 min walk
  • Thali - 3 min walk
  • Beckta 2.0 - 3 min walk
  • India Curry House - 3 min walk
  • Nando's - 4 min walk

About this property

The Metcalfe Hotel

4-star hotel in Downtown Ottawa, rejuvenated in 2022
Located close to National Arts Centre and Confederation Park, The Metcalfe Hotel provides a hair salon, a library, and dry cleaning/laundry services. Be sure to enjoy a meal at Cocotte, the onsite bistro. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), valet parking (surcharge), and luggage storage
  • Concierge services, multilingual staff, and 6 meeting rooms
  • Smoke-free premises, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews give good marks for the helpful staff and location
Room features
All 108 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Showers, free toiletries, and hair dryers
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, recycling, and coffee/tea makers

Languages

English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CAD 42 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM–1:00 PM for a fee: CAD 15–25 for adults and CAD 10–20 for children
  • A restaurant

Restaurants on site

  • Cocotte

Things to do

  • Library

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Renovated entire property - July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower only
  • Slippers
  • Towels

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

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Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between CAD 15 and CAD 25.00 for adults, CAD 10.00 and CAD 20.00 for children (approximately)
  • Valet parking fee: CAD 42 per night
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Metcalfe Hotel Ottawa
Metcalfe Hotel
Metcalfe Ottawa
Ottawa Hotel Indigo
The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa

Frequently asked questions

Is The Metcalfe Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Metcalfe Hotel?

As of Jan 26, 2023, prices found for a 1-night stay for 2 adults at The Metcalfe Hotel on Jan 27, 2023 start from CA $240.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Metcalfe Hotel?

Valet parking is available for CAD 42 per night.

What time is check-in at The Metcalfe Hotel?

Check-in is from 4:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Metcalfe Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Metcalfe Hotel located?

Located in Downtown Ottawa, this hotel is within a 5-minute walk of Confederation Park and National Arts Centre. Capital Information Kiosk and Sparks Street Mall are also within 10 minutes.

Can I cancel my reservation for free at The Metcalfe Hotel and receive a full refund?

Yes, The Metcalfe Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Metcalfe Hotel cancellation policy on our site for more details about any exclusions or requirements.

The Metcalfe Hotel Reviews

The Metcalfe Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 594 out of 1011 reviews" "
" "10 - Excellent 59%
Rating 8 - Good. 347 out of 1011 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 49 out of 1011 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 15 out of 1011 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 6 out of 1011 reviews" "
" "2 - Terrible 1%

9.3/10

Cleanliness

9.3/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
at check in they want $150 per night for incidental deposit, that's way too much. Thankfully the lady at the desk took it down to just one night so our preauth was reasonable. The bathrooms counter space is tiny, no microwave, but super comfy beds, clean, modern and great location, great lobby nice bar with good happy hour food and drinks.
Stayed 3 nights in Jan 2023

6/10 Okay

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
They dont have vlocks in the room. Also, my floor was a bit bubbly.
Stayed 3 nights in Jan 2023

8/10 Good

Wyatt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere, nice people, valet was great. If you're staying here spend the $35 and use the valet. Other parking options aren't great. If you can afford a room here you can afford the valet. Dinner options the day I was staying was not feasible for a regular dinner. A hotel that is for some but not for all. Overall it was exactly as advertised. Very clean, well kept, stylish. 8.5/10

10/10 Excellent

Sheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Metcalfe. Everything from the comfort of the Jr. Suite to the stylish atrium lobby, to the warm conscientious staff and the hotel's great French bistro Cocotte (where we had many meals) was top notch. We will definitely be staying here again when we return to Ottawa!

8/10 Good

Frederic

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While de hotel positions itself as premium, the rooms, while clean and very recently renovated, where not impressive in terms of decoration.
Stayed 1 night in Nov 2022

10/10 Excellent

Eithne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Nov 2022

10/10 Excellent

Jared

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely renovated hotel. Very clean. Friendly staff. Convenient valet parking.
Stayed 1 night in Nov 2022

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff was great. Nice room and the hotel is well located. Well done
Stayed 2 nights in Nov 2022

10/10 Excellent

Kaye Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel space and ambiance!
Stayed 1 night in Nov 2022

8/10 Good

Gabriel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2022