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Reviews of Palazzo Seneca

4 out of 5
Palazzo Seneca
Via Cesare Battisti 12, Norcia, PG

Reviews

9.6

Exceptional

Rating 10 - Excellent. 34 out of 43 reviews" "
Rating 8 - Good. 7 out of 43 reviews" "
Rating 6 - Okay. 1 out of 43 reviews" "
Rating 4 - Poor. 1 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Palazzo Seneca Staff on Oct 8, 2023
Thank you! Hope to see you again soon

10/10 Excellent

Scarlett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic stay we had. We came for the food (top notch restaurant) but fell in love with the town too. The hotel is brilliantly situated and also has an excellent cafe concession in town. Try the truffle scattered scrambled eggs. At the hotel, we had a 7 course dinner of dreams. Staff couldn't have been nicer. There is a lovely spa area in the basement too.
Stayed 1 night in Aug 2023
Response from Palazzo Seneca Staff on Aug 12, 2023
Dear Mrs Scarlett,thank you! We are happy you appreciated our place. We always work with passion and we hope to meet you again in the futureAll the best

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Palazzo Seneca Staff on Jul 29, 2023
Thank you!We hope to meet you again soonAll the best

8/10 Good

Margaret, Perrysburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is perfectly located. It is just off the main square, close to the harbor, shopping and dining.
Stayed 1 night in Sep 2022

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very classy and thoughtful hotel with good service. Breakfast service was a little disorganized though.
Stayed 1 night in Jul 2022

8/10 Good

elia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always the Best!!!
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is where to stay in Norcia
A beautiful, polished hotel in the heart of a lovely mountain town. Exceptional service and food make this a destination in and of itself.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really lovely and luxurious place to stay. We loved the tour around the palace when we first arrived and appreciated hearing some of the history of the building. Parking was very easy when we arrived and very close to the hotel. The staff were super friendly and all spoke English to an exceptionally high standard. The breakfast was excellent with a very good choice and the view from the windows of the surrounding buildings and mountains was wonderful too.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, lovely hotel, friendly staff, wonderful atmosphere
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A jewel in the mountains, but...
...the village has a very long way to go to recover from the 2016 earthquake, so activity is minimal. The hotel is a treat, especially the food and the spa! Very relaxing place.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room, great food and great service! Will definitely stay there again if I visit Norcia again.
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Wonderful service, lovely room. Couldn’t have been better.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nearly perfect, except for an iron frame bed that squeaked with the slightest movement. After a sleepless night, we were moved to another room, without question. However, the staff did not seem surprised at the problem. I suspect that is a recurring condition. The rooms were comfortable, tasteful, and the hotel was ideally situated. The hotel and restaurant staffs were very helpful and professional.
Stayed 2 nights in Apr 2018

10/10 Excellent

fritz andml, ct

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
How it should be done
The palazzo is a visually stunning property. Elegant, serene, and welcoming, it immediately sets the mood for a stay. The staff is extraordinary. Nothing is impossible.whatever your need or desire may be, the staff will find a way. From truffle hunts,to cooking lessons to a private farm tour,they are there to make your stay memorable and a delight. The food is classic Italian with a very modern twist which earned a Michelin star this year. This was our second visit, and we are planning our third already. The palazzo was not affected by the terrible earthquake. They, like the brave people of Norcia, are taking care of their own, and helping to rebuild a beautiful city. We cannot wait to return and do our part support them. Bravo Norcia!
Stayed 3 nights in Sep 2017

10/10 Excellent

Sasa, Croatia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place with character. The staff is wonderful, extraordinary landscape, relaxing atmosphere…. Everything was excellent, from preparing our car at 4 AM in order to get early to nearby Monte Sibillini national park to great dinners, especially at the hotel restaurant. There were great jazz musicians and food in the range of Michelin starred restaurant. Altogether, very interesting area that is worth visiting and great hotel and restaurant. All recommendations! Landscape photographers, people who love nature, great gastronomy and all others, all of them will enjoy this place, National park Monte Sibillini and of course Palazzo Seneca!

8/10 Good

rogersdigest, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Delightful Umbrian romance!
We spent a very romantic night at the Palazzo Seneca. Although we had no view, our room was so wonderful laid out with a very large bathroom and a four-poster bed. The Palazzo has wonderful little lounges and libraries to discover. In some respects, it's probably a little too nice for this little town. The staff are very helpful, if a little cautious due to their lack of English fluency. We saw the spa, but it was a lot more intimate than we had imagined and so decided to give it a miss.

10/10 Excellent

Kimberly, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Fantastic Property in the Heart of Norcia
This was an amazing historic property in the center of town. Every time I took a turn, there was another sitting room that was to be discovered. We loved sitting in front of the ancient stone fireplace with a wood burning fire going. The library had a great book collection and I loved the secret door. The breakfast room was like dining in a castle and the service was terrific.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice staff, great restaurant!
the staff very nice n friendly, the restaurant is fantastic. However, the rooms are a bit worn out. Bathrooms would require some renovation, beds are not comfortable given the price paid.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant enough but ...
The hotel was pleasant enough, although not as well appointed as the web material had suggested. Given the cost of the accommodation, we had expected a bit more from the facilities, especially when compared with other accommodation in which we had stayed in Umbria. The hotel restaurant was very expensive. The location of the hotel was good. The staff were friendly and attentive. I am well aware that we were visitors in another country so it is a courtesy to us - as well as a business necessity for the hotel - to speak in English with English speaking guests. Some of the staff responses to our questions left us wondering exactly how much they understood.

10/10 Excellent

nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto perfetto Rapporto qualità/prezzo imbattibile
Stayed 1 night in Oct 2023
Response from Palazzo Seneca Staff on Nov 1, 2023
Grazie, torni presto a trovarci, la aspettiamo!

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una estancia espectacular, y el toque Perfecto lo pone su restaurante vespiasa
Stayed 1 night in Oct 2023
Response from Palazzo Seneca Staff on Nov 1, 2023
Thank you! We hope to see you again in the future

10/10 Excellent

Michele

Liked: Cleanliness, property conditions & facilities, room comfort
Norcia in coppia
Struttura ottima in posizione centrale. Personale disponibile e gentile. Camere come da attese anche se la loro insonorizzazione non è granché. colazione molto buona anche se mi aspettavo di più come varietà e mi sfugge la necessità di chiedere un extra per le uova Benedict. Mettete in bagno qualcosa per appendere gli abiti!
Stayed 2 nights in Aug 2023

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Palazzo Seneca Staff on Jul 29, 2023
Grazie! Speriamo di ospitarla di nuovo nel prossimo futuroCordialmente

10/10 Excellent

Ivana

Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Front Desk on Nov 2, 2021
Thank you!!! Looking forward to meet you again

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
ホテルの雰囲気は良いのに、1人のスタッフのせいで台無し
値段に見合ったホテルの内装や室内の雰囲気ではあったが、1人のフロントの店員の態度が悪く、最終的に嫌な思い出となった。 既にホテルズドットコムを通じて支払いを完了させているのに、チェックアウト時に同額の支払いをさせられそうになった。それを指摘するも全く謝罪もなく、逆に不満そうな顔をされた。ホテル全体でそのようなことをやっているのかとさえ思ってしまう残念な出来事であった。
Stayed 1 night in Aug 2020
Response from Tommaso on Aug 19, 2020
Dear Mr Daisuke I'm Tommaso, the receptionist who checked you out. Happy guests are the main reason for our work. If you love this job like me you can never be rude. I apologize for this misunderstanding at checkout, it was really the opposite of my way of work. It was not my intention to sound rude and I hope you will apologize for giving you this impression. Unfortunately, your reservation was not entered correctly by the system so I didn't see the final payment also because many guests pay at the departure. Once I double checked, I promptly reversed the payment. I hope you can accept my sincere regret and I hope to have you soon at Palazzo Seneca for another relaxing stay. Arrivederci

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
palazzo storico
posizione eccellente nel pieno centro storico. bel palazzo storico, personale molto gentile. dalle camere ci saremmo aspettati di più. ottima colazione che prenoti la sera prima
Stayed 1 night in Aug 2020

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel delizioso
L’hotel si trova in una posizione davvero ideale per girare il centro storico e visitare la città. Le camere sono davvero molto confortevoli e spaziose. Il bagno nuovissimo e molto ben illuminato con doccia grande. Il personale è davvero molto gentile e cordiale, rendendo il soggiorno davvero piacevole!
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura tenuta benissimo, molto pulita e curata nei minimi dettagli
Stayed 1 night in Aug 2019
Response from Marianna on Aug 18, 2019
Grazie! Speriamo torniate presto a trovarci!

10/10 Excellent

FABIENNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 sur 10
Sublime endroit ! Accueil top ..
Stayed 1 night in Aug 2019
Response from Marianna on Aug 18, 2019
merci, nous esperons vous voir tot!

8/10 Good

Svein Adler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palazzo favoloso con ambienti comuni caldi e di carattere.
Stayed 1 night in Nov 2018

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Straordinario!
Hotel straordinario per la sua raffinatezza ed eleganza. Ristorante da provare!
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incantevole struttura. Il personale è estremamente gentile e disponibile. Ottima colazione.
Stayed 2 nights in Oct 2017

10/10 Excellent

Maria Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

benedito claudio, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
Really nice staff, great food and rooms are comfortable. We would recommend to our friends!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We willen graag nog eens terug keren.
Uitstekend hotel. Norcia is ons goed bevallen. Het stadje is een aanrader.