Search Resort Hotels in Grand Lake from CA $128

"Our recent stay was okay there was definitely room for improvement. We stay at this hotel as it is pet friendly and very accommodating. During this stay however we found the customer service lacking. On two occasions the hotel employees did not want to help us with requests. We asked for a fork and was told no forks and then we wasted water on our bed sheets and was told we have no comforters Definitely need to work on helping customers "

"No fans in the bathroom and doors are extremely loud!!!"

"All.was comfortable and clean"

"Nice dinner in the pub, great quality, well served and priced ok."

"Long wait for check-in (as there was only 1 staff member present at the time). No other staff around at all to assist or get help with anything, for questions, or coffee, or assistance with towels. The only staff we saw was housekeeping. The pool was COLD - not heated whatsoever. No towels, so we had to ask the front desk. We had to wait, due to no staff being present. The hot tub was closed for maintenance. At no point were we told it was going to be closed during our stay. The pool & hot tub were major reasons why we picked this hotel, and the fact we couldn't enjoy them was unfortunate. The room was nice, but there was no water or any access to drinking water that we could find. They provide you a very cheap coffee maker in the room, but with no water to use it. There was no continental breakfast or discount for the Denny's or Bar One restaurants attached to the hotel. For an over $200 stay, the lack of things offered while staying at this hotel was very lacking. We'll be going elsewhere for our next stay in Dartmouth Crossing."

"Location, condition of hotel, view from room."

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"Everything was great."

"I had to search several floors for ice buckets as the stuff lockers on 2 different floors had none. When I did find some the plastic bags were missing. Then I had to get back in the elevator as there are only ice machines on 2 specific floors. I didn’t expect getting ice could be so difficult."