Cleveland Vacation Rentals

"Poop stains on sheets "

"👍"

"DO NOT! I REPEAT Please do not book this hotel for many, many reasons. Please read other reviews to see room cleanliness issues. We didn't even get that far! They also failed to mention that their pool was closed for weeks and weeks. Though on Expedia they promote having a pool and on their website there was no mention of it being closed. Clearly false advertising in my opinion. I travel with 2 kids who love swimming so when we showed up for our room we had to book some place else with a pool that day. It was very disappointing. They are no refusing to refund our money citing they need 24 hours notice to cancel. Sorry but in my opinion your hotel under construction and the lack of pool would seem like enough grounds to cancel and refund my reservation. I've found that in my years of travelling La Quinta is always at the bottom of the hotel pile for quality and staff welcome and niceness. We found an immensely better deal 7 minutes down the road at Springhill Suites. Would highly recommend it and for the same price we had a pool, living room attachment and not the construction that La Quinta offers. Thoroughly disappointed with the level of customer service and quality offered from La Quinta."

"Convenient location "

"Good"

"TV in room didn’t work. Very loud property, all entrance and room doors seem to slam shut."

"Hotel is fine. Would stay again. Staff wasn’t unfriendly but definitely not professional. They would sit behind the desk talking on their personal cell phones or to eachother and ignore us while we stood there waiting for someone to help until they decided they were done and ready to help. "

"Yes"

"Easy on/off highway, food selections within walking distance, hotel was clean and staff was friendly. Warm cookies in the evening helped :)"