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"Great stay except someone stole my backpack I had sitting at the pool poor communication with staff on checking the Cameras my keys to everything and my phone plus tools was all In the back pack and they really could care less on helping me track it down "

"Not impressed at all. Decided to stay due to price and rating, have no idea how it was rated so high. You check in at Holiday Inn Express, it's in a separate building in the back. Definitely NOT handicap friendly. Old and decrepit. Some kind of tomato sauce on main comforter. My suggestion is don't stay here unless you don't care. Only positives, bed was super comfortable and stay quiet for the most part. "

"Friendly staff and nice rooms."

"Great place - very friendly staff. Really enjoyed are stay!"

"I seriously thought about giving this place a TERRIBLE review because I liked it here so much and I dont want to see the price go up once construction on the exterior pool is complete and summer gets here. This is a river front property, however fishing is not allowed on the rocks currently but there is a place to fish about a quarter of a mile away in the neighborhood. The bed is super comfy. The Zenses shampoo, body wash, and lotion in the scent of Sandalwood was amazing. The conditioner worked really well for my hair type. I loved the black make up rag and facial wipes as well as the hand soap. The breakfast bar is pretty standard. There was a bit of a lack of options for diabetics but staff mentioned looking in to more options."

"Yes, very pretty area. Very nice room, seems like a steady upkeep schedule is present. I would love, love a coffee maker."

"Most comfortable bed I have slept on in years. The staff was very nice and friendly. The restaurant was excellent."

"In the middle of renovations but was ok.the breakfast was nice but cold"

" one staff member or owner to treat me like crap after having to go replace debit card when returned one stated: "When u check out "REMOVE YOUR THINGS" never been treated so badly by any hotel employee I was really upset I had already paid for 5 nights before the 7th I had to go replace debit card which was not my fault but the way I was talked to for embarrassing and hurt me The room was Clean, everything worked except water wasn't hot enough other than that up until April 7, 2026 most staff if not all of the staff was friendly until 1 person, on April 6th my card was locked due to suspicion of fraudulent charges, so I had to go to replace my debit card which was only 2 miles down the road the morning staff understood and also put in consideration that electric went out the day before for 1 hour, later than night and next morning it was raining hard which made me need to leave later to get ID, and I'm Disabled Veteran and can't jump up in rain and leave had to wait to take medication also loosing money in washer and dryer but staff dried my clothes & told will be refunded funded for both next day told only for dryer not $3.75 for washer 2 days later never refunded for washer let's it go after allowed me to keep my things in room to go get new card paid by 2:00pm. When returned was told REMOVE UR THINGS AT check out 11:00am until 3:00pm if you stay again I am a member with Hilton, IHG, and Wyndham, none OF THOSE located here next tune I will just stay in Jackson TN"