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This hotel is dated, but there are many positives. The room was clean and large and it was nice to have a kitchen with small fridge, full sized coffee pot, sink and microwave. The staff was really fabulous; warm, friendly and very helpful. And the location is amazing - one block off of the water ...
From the start staff was very kind and helpful. They answered every question that I made. It was only me, so the room I was given is very comfortable and clean. The only thing that I found that needs to be take care of is the noise insulation. In my opinion need more absorption from the noise outside ...
Interesting property, not a typical hotel with amenities. The rooms are small but workable. Decent bed but pillows were way to small. Hallways were very noisy and was woken by people talking in the hallway at 6 am. Decent shower, comes with a Keurig coffee machine which was a pleasure.
We like this hotel. The room was a good size and was clean. We love the location. If you want be in the heart of the Magnificent Mile this hotel delivers. Just request a room away from the elevator.
Lady at the front desk was really nice. The people in my room had been smoking although it was a non smoking room so she got the carpet cleaned for me and sprayed the room down and countlessly apologized for the people before me smoking in the room. She also tried to find me another room but I was ...
I enjoyed staying here, it is very close to the expressway and many places to shop as well to eat. The housecleaning in the hotel could have been better. I was there 3 nights, the first night I know that the floor was not swept or vacuumed. And I did noticed that my sink was not wiped down as there ...
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