Title: Gale Chicago - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Gale Chicago Hotel with a rooftop terrace, steps from Michigan Avenue ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/10000/6500/6420/062d8f80.jpg?impolicy=resizecrop&rw=598&ra=fit) ![1 bedroom, premium bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/6500/6420/d98c72a5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/6500/6420/628e4502.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/6500/6420/994fc4d8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lunch, dinner, brunch served; Italian cuisine ](https://images.trvl-media.com/lodging/1000000/10000/6500/6420/7111282b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Michigan Avenue and Chicago Riverwalk are located near Gale Chicago, which provides an airport shuttle, a rooftop terrace, and a coffee shop/cafe. The on-site Italian cuisine restaurant, Pelago, offers brunch, lunch, and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi. 8.0 Very good ## Popular amenities - Gym - Parking available - Laundry - 24/7 front desk - Housekeeping - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=6420&PinnedHotelID=6420&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=6420&PinnedHotelID=6420&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=6420&PinnedHotelID=6420&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=6420&PinnedHotelID=6420&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6420&PinnedHotelID=6420&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6420&PinnedHotelID=6420&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6420&PinnedHotelID=6420&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6420&PinnedHotelID=6420&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 15 of 15 rooms ![1 bedroom, premium bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/6500/6420/c993623d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature King Bed ### Highlights Individually furnished Air conditioning Free cribs/infant beds HDTV Hypo-allergenic bedding Down duvet Separate bedroom Blackout drapes/curtains - 325 sq ft - City view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/6500/6420/06cfbf7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Two Double Beds ### Highlights Individually furnished Air conditioning Free cribs/infant beds HDTV Hypo-allergenic bedding Down duvet Separate bedroom Blackout drapes/curtains - 350 sq ft - City view - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/6500/6420/bd10cdef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature One Bedroom Suite ### Highlights Individually furnished Air conditioning Free cribs/infant beds HDTV Hypo-allergenic bedding Blackout drapes/curtains Premium bedding Down duvet - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Grande Suite One Bedroom](https://images.trvl-media.com/lodging/1000000/10000/6500/6420/b14453a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grande Suite One Bedroom ### Highlights Separate sitting area Individually furnished Air conditioning Free cribs/infant beds HDTV Hypo-allergenic bedding Blackout drapes/curtains Premium bedding - 700 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Queen Bed ![1 bedroom, premium bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/6500/6420/48ec0a35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grande Suite Two Bedrooms 8.0 Very good 1 review ### Highlights Individually furnished Air conditioning Free cribs/infant beds HDTV Hypo-allergenic bedding Blackout drapes/curtains Premium bedding Down duvet - 900 sq ft - 2 bedrooms - City view - Sleeps 4 - 2 King Beds ![1 bedroom, premium bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/6500/6420/3295d0f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature King Bed ADA ### Highlights Individually furnished Air conditioning Free cribs/infant beds HDTV Hypo-allergenic bedding Down duvet Separate bedroom Blackout drapes/curtains - City view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/6500/6420/06cfbf7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Two Double Beds ADA ### Highlights Individually furnished Air conditioning Free cribs/infant beds HDTV Hypo-allergenic bedding Down duvet Separate bedroom Blackout drapes/curtains - 350 sq ft - City view - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/6500/6420/5cad352b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature One Bedroom Suite ADA ### Highlights Individually furnished Air conditioning Free cribs/infant beds HDTV Hypo-allergenic bedding Blackout drapes/curtains Premium bedding Down duvet - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/6500/6420/96741896.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic King 10.0 Exceptional 1 review ### Highlights Individually furnished Air conditioning Free cribs/infant beds HDTV Hypo-allergenic bedding Down duvet Separate bedroom Blackout drapes/curtains - 325 sq ft - City view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/6500/6420/442bbdbd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic King ADA ### Highlights Individually furnished Air conditioning Free cribs/infant beds HDTV Hypo-allergenic bedding Down duvet Separate bedroom Blackout drapes/curtains - 325 sq ft - City view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/6500/6420/a01a6fab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Two Double Beds ### Highlights Individually furnished Air conditioning Free cribs/infant beds HDTV Hypo-allergenic bedding Down duvet Separate bedroom Blackout drapes/curtains - 325 sq ft - City view - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/6500/6420/97978ec1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic One Bedroom Suite 8.0 Very good 2 reviews ### Highlights Individually furnished Air conditioning Free cribs/infant beds HDTV Hypo-allergenic bedding Blackout drapes/curtains Premium bedding Down duvet - 550 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/6500/6420/a01a6fab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room, ADA ### Highlights Individually furnished Air conditioning Free cribs/infant beds HDTV Hypo-allergenic bedding Down duvet Separate bedroom Blackout drapes/curtains - 325 sq ft - City view - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/6500/6420/97978ec1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic One Bedroom Suite ADA ### Highlights Individually furnished Air conditioning Free cribs/infant beds HDTV Hypo-allergenic bedding Blackout drapes/curtains Premium bedding Down duvet - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChicago-Hotels-Gale-Chicago.h6420.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChicago-Hotels-Gale-Chicago.h6420.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.89924%2C-87.62163&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=66r2XQgwl_MWXg7zvA_XTbpF-5Q=) 201 E Delaware Pl, Chicago, IL, 60611 #### What's nearby - Water Tower Place - 2 min walk - 0.2 km - Michigan Avenue - 3 min walk - 0.3 km - Chicago Riverwalk - 19 min walk - 1.6 km - Millennium Park - 2 min drive - 1.8 km - Navy Pier - 4 min drive - 2.2 km #### Getting around - Chicago Van Buren Street Station - 3 min drive - Chicago Station (Red Line) - 10 min walk - Chicago Midway Airport (MDW) - 36 min drive #### Restaurants - ‪The Cheesecake Factory - ‬2 min walk - ‪Garrett Popcorn Shops - ‬2 min walk - ‪Francesca's On Chestnut - ‬2 min walk - ‪Harry Caray's 7th Inning Stretch - ‬2 min walk - ‪Millennium Knickerbocker Lobby Bar - ‬2 min walk ## About this property ### Gale Chicago Boutique hotel near Michigan Avenue Near Water Tower Place and Chicago Riverwalk, Gale Chicago provides an airport shuttle, a rooftop terrace, and a coffee shop/cafe. The on-site Italian cuisine restaurant, Pelago, offers brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. Other perks at this hotel include: - Self parking (surcharge), an electric car charging station, and express check-in - An elevator, smoke-free premises, and a front-desk safe - Luggage storage, concierge services, and a 24-hour front desk Room features All 170 individually furnished rooms feature comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Other amenities include: - Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge) - Bathrooms with rainfall showers and designer toiletries - HDTVs with premium channels - Microwaves, free infant beds, and daily housekeeping ## Similar properties ![City view from property](https://images.trvl-media.com/lodging/4000000/3970000/3965000/3964916/0f3597bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HI Chicago Hostel Downtown Chicago - Free WiFi - Restaurant - Air conditioning - Business services 9.0 Wonderful 1,033 reviews CA $87 CA $102 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=3964916&PinnedHotelID=3964916&HadPinnedHotel=true®ionId=-1&adults=2) ![Cocktail bar](https://images.trvl-media.com/lodging/10000000/9420000/9418300/9418281/3b3ade3c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Freehand Chicago Downtown Chicago - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.0 Very good 2,553 reviews CA $108 CA $152 total includes taxes & fees Nov 30 - 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Kitchen 8.2 Very good 431 reviews CA $175 CA $205 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=33450517&PinnedHotelID=33450517&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room, 1 King Bed, Smoking](https://images.trvl-media.com/lodging/46000000/45690000/45688200/45688181/w2555h1920x163y0-7478e814.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motel Edgebrook Chicago North Shore by OYO Forest Glen - Parking included - Free WiFi - Air conditioning - Room service 6.2 359 reviews CA $83 CA $100 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=45688181&PinnedHotelID=45688181&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Electric car charging station on site - Height restrictions apply for onsite parking - Offsite parking within 0.3 miles (USD 50 per night) - Airport shuttle available - Self parking on site (surcharge) - Limited onsite parking ### Food and drink - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Angora Coffee - Pelago ### Things to do - Gym ### Family friendly - Babysitting - In-room crib - In-room microwave - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Stair-free path to entrance - Valet for wheelchair-equipped vehicles - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 18 floors - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free crib - Hypo-allergenic bedding - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Towels provided ### Entertainment - iPod dock - LCD TV with premium digital channels ### Food and drink - Microwave - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Desk - Free local calls - Individual furnishings - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 4:00 AM Express check-in available Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 50.00 at check-out For any questions, please contact the property using the information on the booking confirmation ### Renovations and closures The property is closed between January 6 and December 31. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 25.0 per day Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Nearby parking fee: USD 50 per night (1640 ft away) - Rollaway bed fee: USD 25.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt with a 10 USD surcharge. Any deliveries received before or after a guest's stay will be returned. The hotel cannot be held responsible for lost or damaged goods. ### We should mention Only registered guests are allowed in the guestrooms Parking height restrictions apply ### Property is also known as Hotel Raffaello Raffaello Raffaello Chicago Raffaello Hotel Raffaello Hotel Chicago Raffaello Hotel Gale Chicago Hotel Gale Chicago Chicago Gale Chicago Hotel Chicago ## Frequently asked questions ### Is Gale Chicago pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Gale Chicago? > Self parking is available for a fee. Limited spots are available. ### What time is check-in at Gale Chicago? > Check-in start time: 4:00 PM; Check-in end time: 4:00 AM. ### What time is check-out at Gale Chicago? > Check-out is at 11:00 AM. ### Where is Gale Chicago located? > Located in Downtown Chicago, this boutique hotel is steps from Water Tower Place and Michigan Avenue. Lake Michigan and State Street are also within 15 minutes. Chicago Station (Red Line) is 10 minutes by foot and Clark-Division Station is 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Gale Chicago Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.4 Location ### 8.4 Staff & service ### 8.0 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 404 8 - Good 326 6 - Okay 132 4 - Poor 90 2 - Terrible 51 ### 8/10 Good #### Edgardo Luis Rivera Oct 30, 2022 Liked: Cleanliness, staff & service All good ##### Edgardo Luis Rivera Stayed 2 nights in Oct 2020 ### 8/10 Good #### Margaret Jan 9, 2022 Liked: Cleanliness, staff & service, property conditions & facilities The room was nice, but heater did not work well, it was too hot in room! ##### Margaret Stayed 1 night in Jan 2022 ### 8/10 Good #### Kevin Jan 6, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Overall was good, however was not base TV only stream so we count not used it. ##### Kevin Stayed 2 nights in Dec 2021 ### 8/10 Good #### Marc Jan 2, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Super location and nice quiet hotel. Missing some amenities, perhaps due to pandemic issues. No valet parking, no fridge or hair dryer in the room . Staff was very accommodating and hope they survive the pandemic. Would consider staying again. ##### Marc Stayed 3 nights in Dec 2021 ### 2/10 Terrible #### Asma Dec 25, 2021 Disliked: Property conditions & facilities, room comfort #### Bad experience No one to help with the luggage, The lady at The front desk was nice but I asked for a room with refrigerator,she said couldn't give me one with two beds . The room was awful !! Even they had some renovations I got very bad room with lots of damages ! the beds seems clean )the only good thing about it No place to hang the towels The carpet was so dirty The light was not bright enough Really hated when first entered,but my dad said we only needed it for the night let's sleep and rest !! Which was hard because of the bang sounds most of the time !!! Over all was bad experience for us I've been to soooo many hotels around the world ,and this is the second worst room we been in!!! ##### Asma Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Dmitriy Dec 21, 2021 Liked: Cleanliness, staff & service, property conditions & facilities Location ##### Dmitriy Stayed 2 nights in Dec 2021 ### 8/10 Good #### Verified traveller Dec 20, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Parking was an issue. Also room had 1 chair really, should always have 2. Tile on floor in bathroom was cracked. ##### Verified traveller Stayed 1 night in Dec 2021 ### 8/10 Good #### Kali Dec 12, 2021 Liked: Staff & service, property conditions & facilities The property ##### Kali Stayed 1 night in Dec 2021 ### 8/10 Good #### Diane Dec 11, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice enough but hoped for better Room lighting options were poor. Even with every light on the room was still dark. Bedside lighting was a lightbulb screwed into wall with no way to turn on/off without getting out of the bed. Room was clean though rather spartan. TV options way too complicated to figure out without dedicated studying - never did figure out how to get plain network TV so we could figure out what was going on (weather-wise) in the area. Good location for where we needed to be, quiet area but close to Water Tower etc. Found reasonable parking options through SpotHero. ##### Diane Stayed 1 night in Dec 2021 ### 10/10 Excellent #### sheena Dec 11, 2021 Liked: Cleanliness, staff & service, room comfort The service was great just the room had a little uncomfortable condition. ##### sheena Stayed 1 night in Dec 2021 ### 6/10 Okay #### Andreas Dec 8, 2021 Liked: Staff & service Disliked: Amenities No coffee in the room, poor lighting in the room, we had to ask to have a desk ##### Andreas Stayed 7 nights in Nov 2021 ### 10/10 Excellent #### daniel s Dec 5, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Prefect location and good price. ##### daniel s Stayed 1 night in Dec 2021 ### 6/10 Okay #### Verified traveller Nov 21, 2021 Liked: Cleanliness, property conditions & facilities, room comfort #### Adequate stay The hotel was very clean. The bed was comfortable. I was surprised there was no refrigerator in the room or coffee maker. I thought these were standard, but apparently not. The sink in the bathroom was VERY small, low and looked like it was hanging from the wall (slanted downward). The front desk was helpful when I had a question about a place to go for breakfast and how to get transportation. ##### Verified traveller Stayed 1 night in Nov 2021 ### 10/10 Excellent #### ANNA Nov 15, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Thumbs up Great location, walking distance to shops and restaurants. The bathroom was large with a make up counter and mirror. The beds were very comfortable. ##### ANNA Stayed 2 nights in Nov 2021 ### 6/10 Okay #### estefania Nov 13, 2021 Disliked: Staff & service, property conditions & facilities We rented a city view King room to be given a view of a building. Once we went in we also noticed the walls had paint coming off the walls, the wooden floors sounded once you walked in the room, there was a soda cap under the bed, and the sheets had a hole in them. My partner and I tried to make the best out of it as we were celebrating our 3 year anniversary, but were still very disappointed since we had high expectations for this hotel based on the reviews. ##### estefania Stayed 1 night in Nov 2021 ### 10/10 Excellent #### Braden Nov 13, 2021 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Braden Stayed 3 nights in Nov 2021 ### 10/10 Excellent #### Eduardo Nov 6, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bueno todo ##### Eduardo Stayed 3 nights in Oct 2021 ### 10/10 Excellent #### Mary Nov 1, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel. Great location. Be sure to ask for a recently renovated room. ##### Mary Stayed 2 nights in Oct 2021 ### 6/10 Okay #### Susan Oct 29, 2021 Liked: Cleanliness, property conditions & facilities, room comfort #### Difficulties from the Start Our stay started out very bad. The original room was very small, but I was moved to a larger room in about 3 hours of my arrival. There was no bell man on staff, and how to deal with my own baggage. Also, our TV, which was only streaming services, was not working for the first day due to lack of internet. Fortunately, I do subscribe to streaming services, but couldn't get any local network stations. Very upsetting. On the 2nd day of our stay, the toilet kept clogging up and had to have the toilet plunged several times. Finally on day 3 they moved us to another room and did send a houseman to move our things. This was all very upsetting as my sister was recovering from surgery, the reason for my stay. I will say though that the Manager on Duty, Ann, did respond well to all of our concerns, which would be the only reason I would return to this hotel. ##### Susan Stayed 7 nights in Oct 2021 ### 10/10 Excellent #### Benedicte Oct 29, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had such a great experience. The staff was amazing and I’ll definitely be coming back ##### Benedicte Stayed 3 nights in Oct 2021 ### 4/10 Poor #### Deborah Oct 25, 2021 Liked: Staff & service Disliked: Amenities, property conditions & facilities Will not stay there again. The staff was polite but unresponsive to my issues. There was a constant tapping noise, but worse was the sewer smell coming from the bathroom/toilet. My two nights were horrible with the noise nonstop during the night and stench that filled the room. ##### Deborah Stayed 3 nights in Oct 2021 ### 10/10 Excellent #### Gerald Oct 25, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Gerald Stayed 2 nights in Oct 2021 ### 8/10 Good #### Marco Oct 24, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### New way of travel???/ Overall our stay at the Gale Hotel was good. Just a little more transparency with what staying at the hotel entails. There's no housekeeping everyday, housekeeping is offered every 3 days. If you do ask for anything they do accommodate you. Also, to watch TV in the room they only offer Roku and while they have a guest account function that you could find some options, I imagine, this is the trend travelling is going to in the future. Again, our stay at the Gale overall was good. Just a heads up as to what the guests should expect would be appreciated. One more thing, parking at the garage could be a headache, maybe try the parking garage across the street, that had attendants at the entrance, i imagine it would be easier with them telling you if it's full or not. ##### Marco Stayed 5 nights in Oct 2021 ### 4/10 Poor #### Maria Isabel Oct 24, 2021 Disliked: Cleanliness El servicio de recepción muy bueno , pero en cuanto a la habitación no hicieron la limpieza hasta que lo solicitamos así como proveernos de artículos de limpieza y toallas , siendo que es un servicio que va implícito en el precio que se pagó . La ubicación excelente ##### Maria Isabel Stayed 4 nights in Oct 2021 ### 10/10 Excellent #### Andrea Oct 24, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful stay, perfect location. 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