If you’re planning on booking this place, don’t. I have no idea how this hotel is rated the way it is. This at best is a 4.5.
When we first arrived, one of the rooms smelled of sewage, when they exchanged the room that room had a heating issue, and was a sweat house the entire night. Even when we tried to turn down the heat, it kept on blowing hot air in the room. The other room had water stained and cracked ceilings. Dear hotel, please do not try and explain that this is an old building and part of the charm. We have stayed in lots of old building in Venice. This is simply an old and poorly kept up hotel.
Let’s now talk about the beds. You would think the one thing that a hotel would focus on is comfortable beds and pillows. Well this hotel has figured out that it’s the last thing they wanted to focus on. Hard, thin, and uncomfortable was their focus. Well done Rialto.
The breakfast..well as soon as we looked, we walked out.
We ended up leaving this place 2 days earlier (booked for 3 nights) and we went on Airbnb and rented a fantastic apartment outside this area. It’s was great.
Serious. Expedia, this hotel needs to be properly reviewed. It’s not a 8.8. It’s not even a 4 star.
We asked for our $ back for the 2 nights we did not use. They said no. All we hope is that people chose other hotels.
Clean up your act.