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Reviews of Hotel The Building

4 out of 5
Hotel The Building
Via Montebello 126, Rome, RM

Reviews

8.6

Excellent

Rating 10 - Excellent. 405 out of 902 reviews" "
Rating 8 - Good. 353 out of 902 reviews" "
Rating 6 - Okay. 96 out of 902 reviews" "
Rating 4 - Poor. 29 out of 902 reviews" "
Rating 2 - Terrible. 19 out of 902 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in May 2024

10/10 Excellent

Shima

Liked: Cleanliness, staff & service, property conditions & facilities
Bery happy with the experience staying at The building Hotel. Will definitely come back on my next trip.
Stayed 5 nights in Apr 2024

6/10 Okay

Joshua, Calgary

Liked: Cleanliness, staff & service
Overall decent stay the room we stayed in was fine for a guys trip but the room itself was not the best. Staff was great, service was great
Stayed 2 nights in Apr 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel good location spa was amazing and so relaxing after a long day in rome . Will stay again . Breakfast was really good and also food in restaurant really good prices .
Stayed 3 nights in Apr 2024

8/10 Good

Pratik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel overall was great. Great location for transportation links into the city centre and in a quiet neighbourhood. Although it was next to a police station the noise from the sirens wasn't too bad. I would have given the hotel 5 stars but there were some minor issues. We went with 2 kids under 10 year old and we thought we had access to the indoor pool having confirmed it with the hotel by email before we departed. However, when we got to the hotel we were told under 16s are not allowed as the pool is more of a jacuzzi than a pool and we would only be able to access the outdoor pool. However, the outdoor pool is not heated so unless you like cold swims its not usable outside summer months. The other issue was that the rooms do not have side lamps but have tiny spot lights in the ceiling so at night time its very difficult to see in the sides of the room. There were no chest of drawers in the room so we were living out of suitcases and with kids the rooms did become very messy. Finally, we had the junior suite room with the hot tub, which was great however I don't think it gets a proper deep clean too often so for the first 3-4 times we used it (due to lack of a pool) the jets would tend to spit out bits of dark fluff bits and hairs which is not great at all. On the plus side apart from one lady at the counter all the staff were very nice and helpful.
Stayed 7 nights in Mar 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Spa and restaurant.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get around via busses/ metro, lovely restaurant in the hotel and in the bar there was love piano, very very good cannot recommend enough the room was clean, had everything you need and very nice
Stayed 3 nights in Mar 2024

10/10 Excellent

Sheryll

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an lovely hotel close to metro with in room jacuzzi, wonderful staff and amazing spa
Stayed 2 nights in Feb 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Jean-Rene

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. The breakfast buffet was great and started our days well. The location is great, very walkable from Roma Termini but far enough that it's not so busy.
Stayed 3 nights in Nov 2023

6/10 Okay

Douglas

Travelled with group
Disliked: Property conditions & facilities
Very expensive, breakfast was of poor quality, the room was dark, bed very hard, lighting in bathroom is very dark
Stayed 4 nights in Sep 2023

6/10 Okay

Scott

Travelled with family
Rooms not really like the photos. We are a family of 4 and booked the Jnr Suite, sent 3 messages to the Hotel in the weeks leading up to our trip asking for the room to be configured with 2 single beds. Did not get any response nor the room configuration asked for. Disappointing!
Stayed 3 nights in Oct 2023

8/10 Good

Ntina

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2023

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service
Awful customer service
I rarely leave reviews, but I feel my experience at the building needs sharing. First, positives. Hotel is clean and offers pretty much everything you would expect in a hotel. However for the price I would certainly expect more (over paying in Rome, what's new?). The bigger issue was that the shower flooded the bathroom, I don't mean makes the floor wet but filling it with a centimeter of water that flowed out of the bathroom, onto the carpet and into the corridor outside the room. I reported this as we left for the evening and was told it would be fixed by our return. It wasn't. The exact same thing happened but luckily was spotted sooner. In the morning I pointed this out, explained that the carpet was soaking wet and only one of us had been able to shower in the 18 hours we'd been at the hotel. Apparently this was "just a maintenance issue" and not worthy of consideration for a room change or refund. Again I explained that we hadn't showered that morning and couldn't really go on with our holiday until we had as only one of us showered the night before and we'd like to before leaving. Again no positive response, just a maintenance issue. Eventually two hours after that discussion maintenance turned up to fix the problem so we could shower. But the room then smelled of damp carpet for the next 24hrs until we left. At no point was even an apology offered. So although I would say the hotel is nice, I hope you don't expect customer service.
Stayed 2 nights in Oct 2023

8/10 Good

Jackie

Travelled with family
No fresh orange juice at breakfast and no complimentary water in room
Stayed 3 nights in Sep 2023

8/10 Good

anat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Jorge

Stayed 2 nights in Sep 2023

2/10 Terrible

Sanaa

Stayed 4 nights in Sep 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time staying. And it was fabulous!! I will recommend to everyone I know. Honestly a really great place to stay.
Stayed 6 nights in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loud traffic and thin walls
Its like they put lipstick on a pig. The beds are uncomfortable, walls are thin. You can hear your neighbor sneeze. For 1 load of laundry they will charge you 135 euro and NOT advise of the price prior. This is not a 4 star hotel. Stay Away!
Stayed 3 nights in Sep 2023

10/10 Excellent

Alexander

Stayed 1 night in Sep 2023

8/10 Good

Christopher

Travelled with partner
The reception staff were friendly and very helpful as were the breakfast staff. Breakfast was good but maybe a little more variety on the hot food would be good. The room was functional for what we wanted although the bed was quite hard Overall for 3 nights it was good although slightly further out than we thought
Stayed 3 nights in Sep 2023

10/10 Excellent

Daiyan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice. Staff were very helpful and it is within walking distance of termini as well as the colosseum and all the other sites you will want to visit.
Stayed 4 nights in Sep 2023

8/10 Good

Tania, queens village

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful
Stayed 4 nights in Aug 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I agree with other reviewers that per USA standards this wouldn’t be 4 stars but I think it is a very strong 3 stars. The rooms are modern, bed is on the hard side. The hotel is clean and quiet. The food is good and room service actually came to my room to bring a menu and take my order. Staff was helpful and friendly (except for one woman at the front desk when I checked in). I would stay again.
Stayed 4 nights in Aug 2023

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice quiet property. However, our room had a foul smell upon entry and the washroom mirror had a large crack and the light fixture was dangling in front of the mirror. The bathroom had a mirror but it was the only mirror on the room. The staff were all very nice and helpful. Pool was bigger than expected.
Stayed 3 nights in Aug 2023

6/10 Okay

Dawn

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed not a 4 star more like a 3 star
The room was grubby with stains on the carpet Breakfast selection was poor and not replenished quick enough chips in plates which is a no no throw the plate away We ordered a panini and it came in a burger bun The restaurant picture in the lift is mis leading the restaurant looks nothing like it Late check out don’t get caught out is a con
Stayed 2 nights in Aug 2023

6/10 Okay

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the hotel had a pool in Rome- so great in the summer! I did not like that the shower allowed water all over the floor. The breakfast is great! Lots of options. The staff was very helpful and friendly. I would recommend this as a stay as it is safe hotel.
Stayed 2 nights in Aug 2023

6/10 Okay

Athena

Travelled with partner
Liked: Property conditions & facilities
Property was lovely. Clean rooms and a lovely pool area. Very inconvenient location. Not close to shops or major attractions. Daily inconvenience for us to get to see Rome.
Stayed 4 nights in Aug 2023

10/10 Excellent

Graziana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. Would book again. During the heatwave in Rome, it was incredible to cool off in HtB pool. Staff were excellent. Rooms (we had a triple room) were great. Breakfast and dinner lovely. Bar drinks delicious and the piano bar/piano player fantastic. Ambience was wonderful.
Stayed 3 nights in Jul 2023

6/10 Okay

Alana

Disliked: Property conditions & facilities
Not the greatest area. Bed was comfy and air conditioning was good. Rest of the hotel was not what you would expect of a 4 star.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Rooms could be updated. Very good service and air conditioning during an extremely hot summer visit to Rome.
Stayed 4 nights in Jul 2023

6/10 Okay

Vanessa

Stayed 3 nights in Jun 2023

8/10 Good

gisella

Stayed 2 nights in Jun 2023

8/10 Good

sahar

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2023

4/10 Poor

Camille

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The wifi doesn’t reach certain rooms, the beds ate rock hard, our shower was broken, we had to go ask for shampoo and conditionner at the front desk because there was none in the room, the pool is in the shade, the room was humid, 30 mins away from nightlife.
Stayed 2 nights in Jun 2023

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities
Love the bar, restaurant and pool area very relaxing.
Stayed 2 nights in May 2023

10/10 Excellent

Karey

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Apr 2023

10/10 Excellent

Humberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023

8/10 Good

JOAQUIN, San José

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very well located within walking distance to the main attractions of Rome. You can also order Taxis that arrive in less that 5 min. Our tours meetings points where very close to the hotel too. On the other hand, the restaurant service is very good too.
Stayed 3 nights in Apr 2023

6/10 Okay

David

Liked: Cleanliness, staff & service
A little lacking
I felt the photos were very flattering. Upon arrival the restaurant was poorly run post a long and delayed flight. The bar area had very little ambience and the service lacking. It would be very helpful to tell us about the additional charges for amenities and services that appear to be part of the cost online. We were not the only people complaining at the reception.
Stayed 4 nights in Apr 2023

8/10 Good

Conor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rome rugby trip.
Staff pleasant, 3 night break for the family in a suite. Very reasonable. that said we had to ask for toiletries etc as room not cleaned on two days . about 1.5 kn out of cntre, pretty nice hotel in terms of vfm.
Stayed 3 nights in Feb 2023

10/10 Excellent

RYAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first choice at a hotel all my own and I don’t regret it one bit
Stayed 8 nights in Feb 2023

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022

8/10 Good

Andrea, Warrandyte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was convenient to Termini and many dining options. The bar and outdoor area were really pleasant. The rooms were good but could use some storage other than hanging space
Stayed 3 nights in Oct 2022