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Reviews of Majestic Mirage Punta Cana - All inclusive

5 out of 5
Majestic Mirage Punta Cana - All inclusive
Bavaro, Playa Arena Gorda, Punta Cana, La Altagracia

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3040 out of 4479 reviews" "
Rating 8 - Good. 858 out of 4479 reviews" "
Rating 6 - Okay. 300 out of 4479 reviews" "
Rating 4 - Poor. 145 out of 4479 reviews" "
Rating 2 - Terrible. 136 out of 4479 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Atalvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience! Definitely recommended!
Stayed 6 nights in May 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 7 nights in May 2024
Response from Cynthia Lebron on May 26, 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

8/10 Good

Kayla

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had Ed was our Butler. He was incredible and made our trip that much better. Thank you, Ed!
Stayed 5 nights in May 2024

10/10 Excellent

Stephanie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing !!!
Stayed 6 nights in May 2024
Response from Cynthia Lebron on May 26, 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

8/10 Good

Joseph

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The neighborhood around the resorst seemed a little sketchy.
Stayed 4 nights in May 2024
Response from Cynthia Lebron on May 26, 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

Lindsey Wortman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
William and Juliano were excellent help with our wine selections for dinner. Anna at the pool bar was so friendly and helpful. Our butler, Francisco, made our stay very enjoyable and took care of every request. All staff very pleasant and the property is gorgeous! This was our first visit and we are planning to come back again next year.
Stayed 7 nights in May 2024
Response from Cynthia Lebron on May 26, 2024
Cynthia LebronDear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

Richard L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding resort and Staff.
Stayed 6 nights in May 2024
Response from Meybi Baez on May 25, 2024
We sincerely appreciate your perfect rating and kind words about your stay at Majestic. Thank you so much for sharing your thoughts with us in regard to your stay. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Sincerely, Customer Care at Majestic Resorts

8/10 Good

melvin wuinie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great property
Stayed 7 nights in May 2024
Response from Cynthia Lebron on May 26, 2024
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

8/10 Good

Danielle

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, the drinks are good, the staff is friendly, beds are comfy and there are plenty of cabanas for everyone. The food is only so so, and the vendors can be relentless on the beach, otherwise is was a great experience. Also, book monkey land as an expedition! So much fun!
Stayed 5 nights in May 2024
Response from Meybi Baez on May 25, 2024
Thank you for your kind review and for recommending Majestic Resorts to future travelers.We are very happy to know that your expectations were exceeded from the moment you set foot in the resort until your departure. It is exceptional to us that your expectations and your experience were truly memorable and are what we strive for, and we are proud to know that we have achieved our goal for you.Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.Sincerely, Customer Care at Majestic Resorts

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 3 nights in May 2024
Response from Cynthia Lebron on May 26, 2024
Cynthia LebronDear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful get away. I’m doing this again. This sets the bar on what a resort should be.
Stayed 4 nights in May 2024
Response from Meybi Baez on May 25, 2024
We sincerely appreciate your perfect rating and kind words about your stay at Majestic. Thank you so much for sharing your thoughts with us in regard to your stay. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Sincerely, Customer Care at Majestic Resorts

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024
Response from Cynthia Lebron on May 26, 2024
Cynthia LebronDear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024
Response from Cynthia Lebron on May 24, 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Meybi Baez on May 25, 2024
Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

ANDREA LYNN

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is great. Very comfortable and the staff is fantastic. I’m cannot say enough good about Cesar, he was super helpful the entire stay.
Stayed 6 nights in Apr 2024
Response from Cynthia Lebron on May 24, 2024
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 4 nights in May 2024
Response from Cynthia Lebron on May 24, 2024
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

Massirah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay with my friends & our butler Alvaro did a great job :)
Stayed 4 nights in May 2024
Response from Cynthia Lebron on May 24, 2024
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

Benson T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Golf included with stay at Mirage is the best amenity. Need more beach activities.
Stayed 7 nights in May 2024
Response from Cynthia Lebron on May 24, 2024
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2024
Response from Meybi Baez on May 25, 2024
Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

Ilene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and beds were spacious and comfortable. Restaurant choices were plentiful and food was very good. However, 2 of the restaurants required men to wear long pants and closed shoes which is off putting for a tropical resort. Service all over the resort was friendly and accommodating. Would definitely return.
Stayed 6 nights in May 2024
Response from Cynthia Lebron on May 23, 2024
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

Yesenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Majestic Mirage resort hospitality is awesome! My husband and I decided to go for my husband bday. Everyone is super nice and makes you feel welcome, like you are family. Their staff are always making sure you are happy and comfortable. Dario and Altagracia are the best! Yeah baby!! :-) also our Butler always make sure we are doing good everyday and reserve our reservations the same day we arrived. The food is delicious and you have a lot of options (Gluten free and vegetarian options). The coffee shop was another favorite spot of ours to go every morning. The resort is safe and very clean. They also have a pharmacy incase you need anything. Which it was very convenient for me and reasonable prices. I’m already planning a family trip for next year! :-)
Stayed 6 nights in May 2024
Response from Cynthia Lebron on May 23, 2024
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

6/10 Okay

Edward

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2024
Response from Cynthia Lebron on May 24, 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

William Novotny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just spent our 10th visit to Majestic and they never let us down. The staff is amazing. Junior our butler is one of the main reasons we keep returning. The man has the biggest heart and always looking to make your stay better. The food is great never an issue. Will be returning next year.
Stayed 7 nights in May 2024
Response from Natacha Pérez on May 23, 2024
Dear.William Novotny,It is always a profound honor when our repeat guests, such as yourself, return to beautiful Majestic Resorts for yet another wonderful stay.We are very happy to know that your expectations were exceeded from the moment you set foot in the resort until your departure. It is exceptional to us that your expectations and your experience were truly memorable and are what we strive for, and we are proud to know that we have achieved our goal for you.It is our privilege to have hosted you once again, and we eagerly anticipate the opportunity to welcome you back for yet another memorable vacation.Sincerely,Customer Care, At Majestic Resorts

10/10 Excellent

NELSON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Majestic Mirage was a Paradise Vacation. Everything was perfect. Staff were very welcoming. Room had many amenities and very immaculate. All the restaurants had delicious food. Many food options too. The resort grounds were well keep. Many pools to choose from. The beach had many lounge chairs and beds with canopy. In the evening there was entertainment nightly. All bartenders were very happy to make you your favorite drinks. There was also a Rum Tasting at the lobby bar giving by Yeral the mixology. Very interesting to learn about the Rums of the island. We are looking forward to a return visit.
Stayed 7 nights in May 2024
Response from Cynthia Lebron on May 24, 2024
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024
Response from Cynthia Lebron on May 23, 2024
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 4 nights in May 2024
Response from Jessica Matos on May 22, 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

Vadim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in Majestic Mirage! Yenny Valdez, our butler, was very friendly and professional. She really cares about her guests. Thank you, Yenny, so much for our wonderful time in Punta Cana!
Stayed 8 nights in May 2024
Response from Natacha Pérez on May 22, 2024
Dear Vadim,Thank you so much for sharing your kind words and thoughts about your holiday. Our objective is to provide exceptional vacation experiences for all our guests and we are pleased to see that our staff went above and beyond to ensure you had a wonderful and memorable stay with us. We hope to see you many more times for even more splendid vacation experiences.Sincerely,Customer Care, At Majestic Resorts

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all inclusive. Food was very good with numerous options, rooms were nice, beautiful beaches and pools. Top notch bars and bartenders. Charley at the beach bar, Raffie at the tiki bar phenomenal bar tenders Juan pool comceirgen and Martha so nice and helpfu. Isidro De La Cruz our butler was wonderful and extremely helpful. Definitely plan to stay here again
Stayed 5 nights in May 2024
Response from Natacha Pérez on May 22, 2024
Dear John,Thank you for selecting our hotel for your vacation and for sharing your impression of your stay at our resort. We are very happy to know that your expectations were exceeded from the moment you set foot in the resort until your departure. It is exceptional to us that your expectations and your experience were truly memorable and are what we strive for, and we are proud to know that we have achieved our goal for you.It is our privilege to have hosted you once again, and we eagerly anticipate the opportunity to welcome you back for yet another memorable vacation.Sincerely,Customer Care, At Majestic Resorts

10/10 Excellent

Frankyeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Resort to visit with family and friends.
Stayed 7 nights in May 2024
Response from Cynthia Lebron on May 21, 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

Giselle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful
Stayed 5 nights in May 2024
Response from Cynthia Lebron on May 21, 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

Angely Rodriguez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were awesome. Had a great experience.
Stayed 6 nights in May 2024
Response from Cynthia Lebron on May 21, 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

Eben-ezer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Natacha Pérez on May 22, 2024
Dear Eben-ezer,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very nice but the surrounding areas had a lot of trash.
Stayed 5 nights in May 2024
Response from Cynthia Lebron on May 21, 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is A
Stayed 3 nights in May 2024
Response from Cynthia Lebron on May 20, 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

Jazzlynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mariano was such an amazing host , love how attentive he was with us
Stayed 4 nights in May 2024
Response from Cynthia Lebron on May 20, 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

Sabrija

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this property and it won’t be last. Wonderful service, clean, friendly staff. Nothing but the best I can possibly say.
Stayed 7 nights in May 2024
Response from Cynthia Lebron on May 20, 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

8/10 Good

Louis V

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Cynthia Lebron on May 21, 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was fully booked and you didn't feel crowded. Butler & wait staff excellent.
Stayed 9 nights in May 2024
Response from Cynthia Lebron on May 20, 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

8/10 Good

Edward

Travelled with family
Liked: Staff & service, amenities
Overall we enjoyed the stay there. The only downside was that the room AC had a musty, mildew smell that made our room not smell that great. The AC was also not controllable to a point were it would continue to pump out cold air despite turning the thermostat temperature up. We ended up having to turn off the AC and turn it on again throughout the trip to make things comfortable for us. We informed maintenance and they came to inspect he problem, but did not seem to do anything that fixed it.
Stayed 6 nights in May 2024
Response from Cynthia Lebron on May 20, 2024
Dear Valued Guest,Your feedback is greatly appreciated, and we sincerely apologize for the unpleasant experience you encountered during your stay.Rest assured that we will thoroughly analyze each of your comments to implement the necessary corrective measures. Your valuable input serves as a guide for our ongoing improvements.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

Gale, Bridgewater

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire staff was extremely friendly, helpful, and respectful of our needs. Beautiful facilities. These are some of the reasons we will be going back for a fifth visit later in the year.
Stayed 11 nights in Apr 2024
Response from Jessica Matos on May 19, 2024
Dear Gale,It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable.It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in May 2024
Response from Cynthia Lebron on May 20, 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Cynthia Lebron on May 20, 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed with several different resorts on the island and this by far tops them all!! Staff, rooms, restaurants, pools and ocean were top notch! Will definitely recommend highly! I will be returning!
Stayed 5 nights in May 2024
Response from Cynthia Lebron on May 19, 2024
Dear Valued Guest,Your feedback is greatly appreciated, and we sincerely apologize for the unpleasant experience you encountered during your stay.Rest assured that we will thoroughly analyze each of your comments to implement the necessary corrective measures. Your valuable input serves as a guide for our ongoing improvements.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Cynthia Lebron on May 20, 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

Lizlibeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time staying at the Majestic Mirage… and it didn’t disappoint. The facility and the staff that run this resort are excellent.
Stayed 9 nights in May 2024
Response from Cynthia Lebron on May 19, 2024
Dear Valued Guest,Your feedback is greatly appreciated, and we sincerely apologize for the unpleasant experience you encountered during your stay.Rest assured that we will thoroughly analyze each of your comments to implement the necessary corrective measures. Your valuable input serves as a guide for our ongoing improvements.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property! Excellent service, views, and dining options available. Perfect location - right by the water.
Stayed 2 nights in May 2024
Response from Cynthia Lebron on May 19, 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

4/10 Poor

Sarah

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
The beach was beautiful, but our room smelled like mold and had moldy pillow cases. We were there for 6 nights and it took them 3 nights to switch our room. The second room also had a moldy smell and had moldy pillow cases as well. The food wasn’t served at the proper temperatures. The foods that should have been hot were cold and the cold foods were warm. I traveled with a party of 4 and we all spent the last two days of our stay violently ill in our rooms from eating the food or the mold in our rooms; I’m not really sure exactly what made us all so sick. While it is a beautiful place, we would not return to this resort after our experience and how sick the food and rooms made us.
Stayed 6 nights in May 2024
Response from Cynthia Lebron on May 19, 2024
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay with us.We have specifically noted your comments and would like to assure you that these are matters that we take very seriously. Our goal is to provide for each of our guests a fantastic visit and incredible memories and we regret that we did not accomplish this for you. We would like to extend to you our apology for any inconvenience you experienced during your stay due to the level of service you received from our staff members. We strive to provide for our guests an exceptional experience in our resort through the hard work and know-how of our associates. It is very important to us that every guest receives this star treatment from our staff and we are sorry to hear you didn’t feel you were treated in this manner. In addition, we have brought your comments to the immediate attention of the NAME RESPECTIVE DEPARTMENT Manager for review and improvement. Additionally, we will continue with training and developing the work of our associates to ensure that they are always able to satisfy our guests’ expectations.We hope you will give us another chance to do all in our power to make it up to you on your next visit.Sincerely,Customer CareMajestic Resorts

8/10 Good

BETH ANN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The room was clean, but the shower and bathroom could use some sprucing up. Our last visit we had a nice variety of snacks in the room. This last visit there was very little… only a few bags of plantain chips. The resort will assign a butler to you to take care of dinner reservations, etc. I think it would be more productive to be able to make out own restaurant reservations.
Stayed 5 nights in May 2024
Response from Cynthia Lebron on May 19, 2024
Dear Valued Guest,Your feedback is greatly appreciated, and we sincerely apologize for the unpleasant experience you encountered during your stay.Rest assured that we will thoroughly analyze each of your comments to implement the necessary corrective measures. Your valuable input serves as a guide for our ongoing improvements.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to vacation. Loved it!!
Stayed 4 nights in May 2024
Response from Cynthia Lebron on May 20, 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

8/10 Good

Elizabeth ann Hightower

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Missed flight due to DELTA so we arrived a day late, our room was not ready and was not allowed to check in until 3:00 although we were charged for the night we were not there. Property is nice, Staff was nice and food was not that good but had a lot to choose from.
Stayed 6 nights in May 2024
Response from Cynthia Lebron on May 20, 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts