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Reviews of Bahia Principe Luxury Ambar - Adults Only - All Inclusive

4.5 out of 5
Bahia Principe Luxury Ambar - Adults Only - All Inclusive
Carettera Arena Gorda, Playa Bavero Higuey, Punta Cana, La Altagracia

Reviews

8.8

Excellent

Rating 10 - Excellent. 1283 out of 2048 reviews" "
Rating 8 - Good. 447 out of 2048 reviews" "
Rating 6 - Okay. 181 out of 2048 reviews" "
Rating 4 - Poor. 80 out of 2048 reviews" "
Rating 2 - Terrible. 57 out of 2048 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mendu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation
Stayed 9 nights in May 2024

8/10 Good

bruce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent entertainment. Bianca was exceptional serving drinks at the pool.
Stayed 9 nights in May 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Bahia Principe Ambar from April 23-May 1st. From the moment we arrived we were greeted with such amazing hospitality. The grounds are absolutely beautiful! The beach is a short walk from anywhere on the resort and you can always find chairs. Horam was amazing, always checking in to see how we were doing to ensure our stay was great! Horam took very good care of us, we felt like royalty and we are not privilege members. He goes above and beyind to ensure guest satisfaction! Thank you Horam! That is a big deal! It is not always like that at other resorts. Andreina in the lobby bar was such a sweet heart! So friendly and amazing service! She truly makes your guests feel taken care of! We dont don't much, but we did have a few while we were on vacation and whther it was coffee, a mojito or the delicious chocolate martini she whipped up she would see us coming and have it ready! We never had to wait long at all. Thank you Andreina! The Palmyra... shout out to Miguel, Saony, Ela, Daniel for always making sure we had great tables and friendly service! Ronin, I love how you announce "¡cafe!". Ela, your smiling face and positive attitude makes the place feel so warm and inviting! Every single person at this resort exudes hospitality and were so great! Housekeeping made sure we were always stocked on water! We didnt even have to ask. After a couple days of us being there they just started sending extra because we had requested more 2x previously. Everyone is fantastic!
Stayed 6 nights in Apr 2024

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BPL Ambar a wonderful hotel and team
Stayed 10 nights in May 2024

10/10 Excellent

Orestes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at Ambar 8 times in 3 years, chose it for a major birthday in 2023, and have already booked it for late December this year. That's how much we like it! THE GOOD: Unlike Iberostar Grand, Barcelo Bavaro Beach, and Punta Cana Princess, all rooms are smoke-free. The swim-out rooms are amazing and worth the extra money. The showers in all rooms are huge. The beach is beautiful. The pool is very big, with round corners for privacy. The Caribbean pizza at the Italian restaurant is the best I've ever eaten. The food at the buffet restaurant is extremely varied and delicious, with many nutritious options, and the servers are polite and efficient (Jose). The reception staff are friendly and helpful (Orlendy). THE BAD: The timeshare reps hound you at breakfast time to attend a presentation. Unlike RIU Palace Macao, the sports bar has no buffet-style food ready to eat. There is hardly any evening entertainment, so you must take a ride to El Pueblito and the nearby hotel to listen to live music and dance. THE UGLY: The pool staff kick you out at 6 PM sharp while the sun is still out. That is an unnecessary joy killer. They should learn from RIU Palace Macao, Iberostar Grand, Barcelo Bavaro Beach, Punta Cana Princess, Secrets Royal Beach PC, TRS Turquesa, and Excellence PC, where we've stayed in the pools until 7-8 PM every night without the staff ever bothering us. Please let your customers enjoy the pool until 7 PM!

10/10 Excellent

Bailee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Jennifer Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment staff at the hotel was top notch. They got the crowd involved and had fun activities to attend. The resort is beautiful and easy to get around with go cart rides from the staff drivers. Everyone at the hotel was very helpful and friendly. The beaches are pretty and the pools are large and fun! The buffets were presented beautifully and had almost anything you could want to eat. I loved the morning coffee shop.for cappuccinos. The village had a small casino and a disco that was a lot of fun! I would definitely return to this resort.
Stayed 5 nights in May 2024

8/10 Good

Richard A

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The location and resort area was very nice. The food was average, even the specialty restaurants. The buffet was the same everyday. The restaurant staff was very nice, but when walking about the property the staff was not friendly or helpful.
Stayed 6 nights in May 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities
Loved it
Stayed 5 nights in May 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

8/10 Good

Michael, Shawnee

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice indeed! The set-up is easily walkable and the scenery is very serene and good for photos or just enjoying as you walk around. On occasion, staff seemed bothered or irritable if you asked questions or asked for help - this was especially true in the restaurants. Wait staff didn't want to be bothered. And, the food overall was not very good. It was mostly BLAND, meats were undercooked (even when asked for medium well), fruit was not ripe - the food was very disappointing no matter what restaurant you went to. I would recommend the resort, but NOT the food.
Stayed 4 nights in May 2024

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Araseli Cardenas

Travelled with family
The best part of this hotel was its entertainment staff Kennin, Madeline and Edwin known by all as “King Kong” and pool bar service attendant Desiree. The staff went above and beyond to make the guests feel special. I can’t say enough about pool bar attendant Desiree, she was amazing! If we decide to come back and stay at this hotel it will be because of her. Had a fabulous time lounging by the pool and socializing with these staff members, they truly love their job and the guests. The hotel landscaping is maintained beautifully. The rooms were cleaned daily by the lovely and hardworking cleaning staff. Ran into a few rude individuals all working the front desk and reservation area. If they don’t like their job maybe they should be reassigned to help clean the rooms. The staff with the most labor intensive job seemed to be the friendliest.
Stayed 7 nights in May 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I did not like were the doors slamming all the time. Otherwise nice place
Stayed 7 nights in May 2024

8/10 Good

Irina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Beautiful well maintained beach and grounds. Rooms are spacious and clean. Staff is friendly and accommodating. Great variety of restaurants. Good entertainment. Excellent and well managed Beach restaurant Cons: Quality of food in specialty restaurants. Low water pressure in the shower Malfunctioning thermostat in our room Online app was not working for the duration of our stay, so we had to relay on concierge for reservations
Stayed 7 nights in May 2024

6/10 Okay

VADIM

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Please hear me out. We are at this hotel for 10th time - we absolutely love it the balance between the resort in general and a price. It seems like lately Ambar is going more digital and all the info is on the website or in the app. BUT, neither of them were working and Everytime we need any info (shows, shopping, menu, activities, etc) we had to either call service desk or come to the front desk to find out. Internet worked very slow, wifi did not work. Housekeeping - cleaning ppl don't listen, we are early birds ( leaving room at 6am and come back 2 or 3PM) .our room was being cleaned around 3pm everday even though we told them and put a door sticker - this is VERY inconvenient and most of the time we refused the service. But overall it was okay and I put a 4 star ratings
Stayed 7 nights in May 2024

4/10 Poor

Susan A

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Checked in told be ready in half hour go to buffet. Waited n waited no one approached me about room. Finally after 45 min asked and gave me room. Asked to be near family and was told “you are in same building as brother.” Lied. Not near either family members room! Went in room, balcony door didn’t lock called to fix. Maintenance came. Then safe didn’t work, maintenance came. Monday went to order room service, phone and tv not working, walked to front desk to report it, was told within 30 min technician will be there. Waited 40 min no one showed, later that night and tv working which means without permission and unbeknownst to me someone entered room- totally unacceptable. Tuesday at 1:30 am truck with workers or supplies down road where balcony was with loud beeping backup warning. Woke me up and couldn’t fall back to sleep. Thought this might have been a one/time thing but then happened again on Wednesday at 2:30am. Went to front desk on Wednesday at 8am to complain and they indicated they would try to switch my room. I told them I was not packing everything up as my trip is now half way over. Girl at front desk started talking to man about me not realizing I could speak Spanish. I left and contacted Expedia about going home earlier as very unsatisfied with hotel. Wednesday to Thursday lost tv yet again in whole complex. Terrible experience left a day early.
Stayed 7 nights in May 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abel on the entertainment team was so fun to be around and always interacting with us on the beach and at the pool. Amazing food.
Stayed 6 nights in May 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury Ambar , one of the best in Punta Cana
Stayed 7 nights in May 2024

10/10 Excellent

Kayla Marie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , beautiful beach front property!
Stayed 7 nights in May 2024

6/10 Okay

Bethany

Travelled with partner
Liked: Cleanliness
Food was average, drink were good, room service was below expectations, had to call 3 times to get a replacement for a broken hairdryer.
Stayed 4 nights in Apr 2024

10/10 Excellent

Steven W

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was fantastic, especially the ala carte restaurants and breakfasts. Service was wonderful. Great beach and very clean. Never had a problem getting a beach chair.
Stayed 7 nights in May 2024
Response from Guest Relations Department on May 14, 2024
Dear StevenThank you for your kind words! We're delighted to hear you enjoyed our food, service, and beach facilities. Your positive feedback is greatly appreciated and motivates our team to continue providing excellent experiences. We look forward to welcoming you back soon.Sincerely,

10/10 Excellent

Peggy Lou

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean friendly
Stayed 7 nights in May 2024
Response from Guest Relations Department on May 14, 2024
Dear Peggy LouThank you for your positive feedback! We're thrilled to hear that you found our hotel nice, clean, and our staff friendly. Your satisfaction is our top priority, and we look forward to welcoming you back soon.Sincerely,

10/10 Excellent

Jill

Travelled with group
Liked: Amenities
Great vacation for the price. The staff is very attentive and helpful. The swim up room was amazing.
Stayed 6 nights in May 2024
Response from Guest Relations Department on May 14, 2024
Dear JillThank you for sharing your experience! We're delighted to hear you enjoyed your stay, especially the swim-up room and our attentive staff. Your satisfaction is our priority, and we hope to welcome you back for another great vacation.Sincerely,

10/10 Excellent

Yelena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most I like the beach.
Stayed 7 nights in May 2024
Response from Guest Relations Department on May 14, 2024
Dear YelenaThank you for your feedback! We're happy to hear that you enjoyed the beach. It's wonderful to know that this was a highlight of your stay. We look forward to welcoming you back for more beach side relaxation.Sincerely,

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Experience was excellent The staff very friendly
Stayed 4 nights in May 2024
Response from Guest Relations Department on May 14, 2024
Dear Mario,Thank you for your 5 out of 5 rating and for sharing your experience on Expedia! We're delighted to hear that you had an excellent stay and found our staff to be very friendly. We look forward to welcoming you back for another wonderful visit.Best regards,

8/10 Good

LaTasha Renee

The cleanliness it was really nice
Stayed 4 nights in May 2024
Response from Guest Relations Department on May 14, 2024
Dear LaTasha Renee,Thank you for sharing your experience on Expedia! We're pleased to hear that you appreciated the cleanliness of our facilities. Your feedback is very encouraging, and we look forward to welcoming you back for another great stay.Best regards,

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the flexibility of having all properties amenities available to us. The entertainment was superb. Definitely will go back.
Stayed 4 nights in May 2024

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay would definitely visit again the staff couldn’t have been better they always had a smile and very friendly, the food was good but not the best but other than that I really enjoyed my stay.
Stayed 5 nights in Apr 2024

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property friendly staff could not do enough for you over experience 10/10 would recommend
Stayed 6 nights in Apr 2024

10/10 Excellent

Damani geovaughni

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Apr 2024

10/10 Excellent

Mildred L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent from check in through check out. Entertainment staff very friendly and attentive. Bartenders friendly. Everyone nice.
Stayed 4 nights in Apr 2024

2/10 Terrible

Holli

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia and the staff suck & highway robbery!!
Stayed 7 nights in Apr 2024

8/10 Good

Maria Carlota

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and clean!
Stayed 3 nights in Apr 2024

10/10 Excellent

Freddy Junior

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 7 nights in Apr 2024

6/10 Okay

Sean

Liked: Staff & service
Stayed 7 nights in Apr 2024

8/10 Good

Tatiana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Manager was exceptional . He provided us an excellent customer service and showed excellent management skills
Stayed 7 nights in Mar 2024

10/10 Excellent

BOGUSLAWA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved to stay at Amber hotel. Excellent service, good food, beautiful beach. Very clean.
Stayed 7 nights in Apr 2024

10/10 Excellent

Thomas L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool waitress Desiree so so good, she really did an excellent job.
Stayed 5 nights in Apr 2024

10/10 Excellent

Alyse

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best experiences we’ve had on vacation. Great service. Good food. The grounds and hotel are beautiful. We can’t wait to go back. You’ll enjoy “King Kong” and his entertainment crew. You won’t regret booking your next vacation there.
Stayed 7 nights in Apr 2024

10/10 Excellent

Holly A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Apr 2024

10/10 Excellent

Are

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Xhensila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 5 nights in Apr 2024

10/10 Excellent

Dameon Anthony

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and amenities, limbo food was just amazing, Samuel at guests experience was the best , attentive, caring and a true professional. His professionalism made out stay even more memorable. Roberto in limbo was great.
Stayed 4 nights in Apr 2024

4/10 Poor

Chintan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Extremely limited food choices for vegetarians. Nobody spoke or understood English so it was difficult to ask whether an item contained any meat. Staff in the registration area spoke English and were friendly but they couldn't help with the food. The on-premise restaurants were hot and had a lot of mosquitos. The plate had extremely limited quantity of food. You can't order more food at the restaurants. They only allowed ordering one item per course per person. The restaurants had no AC and some fans were turned off. The buffet staff was friendly but the staff at the restaurants was unhelpful and provided poor service. The drinks were watered down. The pool is almost always noisy and the beach is not that far from the pool. If you are looking for peace and quiet, you might have to try a few different spots. The rooms didn't feel high end but they were functional and had everything we needed. There were some good things: - Everyone was generally happy. The hotel staff was friendly and wanted to give you good experience. - Great coffee in the buffet as well as in the coffee shop. - Many different activities by the pool all day long. - The beach staff continually cleaned the beach.
Stayed 4 nights in Apr 2024

10/10 Excellent

Evangelos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and attentive all over the hotel. The food was good and had lots of options. It was hard to get chairs in the shade on the beach where we liked to spend the day so my husband had to get up at 6 to put towels on the chair. Other than that it was a perfect and relaxing getaway.
Stayed 7 nights in Apr 2024

10/10 Excellent

Morgan

Stayed 4 nights in Apr 2024

10/10 Excellent

Sylvia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing and the staff incredible. The entertainment staff Julio, Jefrison and the others were incredible. I can’t say enough of how entertaining Julio is His events throughout the stay were better each time. The obstacle event in the pool was hilarious. He brought all the guests together to have a great time. They kept the party going all the time and treated us with exceptional hospitality. Veronica from the pool bar was attentive and great. Alexis the butler came by to see us daily and make sure we had everything we needed. At las Brisa’s restaurant by the pool we had great service with Leonardo, Vicente and Noiberto. I can’t find one thing to say negative. Our entire stay from check in to check out was perfect.
Stayed 4 nights in Apr 2024

10/10 Excellent

Tahlia Raquel, ORLANDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the best all inclusive I’ve been to. The food everywhere was great compared to other all inclusive hotels we’ve been too. Staff is great, entertainment was on point. Would definitely come back again. We stayed in Ámbar, but you end up having access to all the other Bahia principles there.
Stayed 6 nights in Apr 2024