Reception
Check availability

Reviews of Hotel Ostende

2 out of 5
Hotel Ostende
3 Rue Alsace - Lorraine, Nice, Alpes-Maritimes

Reviews

7.4

Good

Rating 10 - Excellent. 96 out of 533 reviews" "
Rating 8 - Good. 226 out of 533 reviews" "
Rating 6 - Okay. 143 out of 533 reviews" "
Rating 4 - Poor. 48 out of 533 reviews" "
Rating 2 - Terrible. 20 out of 533 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Del-Burt

Liked: Cleanliness, staff & service
For what it is and what you pay, it is good. If you are plus size, or have large luggage make sure you book the larger rooms on the lower floors. Lift is small, and my room I had to sit diagonally to use the toilet. Great location. Very little sound proofing. Hallway traffic and talking is very noticeable and I could hear the couple next in the next room to the extent that I knew if mouths, hands or privates were being used and on who.
Stayed 5 nights in May 2024

6/10 Okay

Roland

Travelled with partner
Liked: Cleanliness, staff & service
Warm welcome, upstairs accomm with lift, basic accom-no coffee / tea facilities but can ask to microwave cup water, fridge, but toilet facilities good, clean, quiet, excellent location, Tram 2 close for airport. Enjoy 🙂
Stayed 1 night in Apr 2024

10/10 Excellent

Nyukeit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent little hotel near the train station. The room we were given was spacious enough and clean. The bathroom was fresh and clean and had sufficient supplies. The only gripe is the sound-proofing which is close to absent. You can hear all the noises from the street as well as the stairs where guests were coming in and going out.
Stayed 1 night in Feb 2024

6/10 Okay

Rachel

Stayed 4 nights in Dec 2023

6/10 Okay

Branislav

Travelled with family
Liked: Cleanliness, staff & service
Not great not terrible
Location of this Hotel is exacelent. Very close to the train station. Hotel was clean but the room was very small for 3 people. Separate toilet and shower was very unusual. The worst was wifi and when we needed hot water for a first night we needed to contact reception to fix it. Overall 3/5.
Stayed 3 nights in Dec 2023

8/10 Good

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good place for few days in town, friendly crew, clean place. Unfortunately the walls are very thin and you can hear absolutely everything.
Stayed 2 nights in Nov 2023

8/10 Good

cuu

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Close to train station
Stayed 2 nights in Oct 2023

8/10 Good

Grant

Stayed 2 nights in Sep 2023

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful friendly staff, excellent location, clean & tidy, the only problem with the property, it has a terribly slow WiFi that keeps cutting off.
Stayed 8 nights in Sep 2023

8/10 Good

SHAHEEN

Liked: Staff & service
Stayed 4 nights in Aug 2023

8/10 Good

Katelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hard to find but staff was nice and helpful !
Stayed 2 nights in Jul 2023

4/10 Poor

Nandakumar, Toronto

Travelled with partner
Liked: Staff & service
Convenient to the Nice-Ville and the tourist area. Small rooms with limited facilities.
Stayed 2 nights in Jul 2023

4/10 Poor

Lucy

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Not sure what I expected from a 2 star hotel… The bathroom was so small you couldn’t even sit straight on the toilet but on the plus side it was clean even though the towels had a weird smell. Was disappointed when our flight was delayed 4 hours and we got to the hotel at 1.30am to get given keys to 2 rooms that already had people in which we felt awful waking them up. On the 3rd attempt we finally got into an empty room but going up and down 3 flights of stairs after already being exhausted wasn’t fun and to find the air conditioning not on and took ages to come on didn’t exactly help us get to sleep!
Stayed 4 nights in Jul 2023

10/10 Excellent

Sander

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel gracefully accommodated a late check-in for us, and was a perfect stop-over on our way home. After six hours on a bus, all we wanted was a hot shower and a soft bed, and they delivered.
Stayed 1 night in Jun 2023

8/10 Good

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful time, the staff were very welcoming and accomodating and my room was very comfortable.
Stayed 4 nights in Jun 2023

6/10 Okay

Chloe

Stayed 3 nights in Jun 2023

8/10 Good

Teodora

Travelled with partner
Liked: Staff & service
Didn’t like that there was no safe in the room or a vent in the washroom
Stayed 8 nights in Jun 2023

10/10 Excellent

Richard

Stayed 1 night in May 2023

10/10 Excellent

Donna

Travelled with partner
Very basic room but very clean and well kept that is all you need while in Niece on budget staff every shift different (front desk ) and very helpful great little place to stay would do it again while in Niece oh and price was great hope they can keep it .
Stayed 5 nights in May 2023

8/10 Good

Caitlin

Travelled with group
Liked: Staff & service
Really great location, right off of one of the main shopping streets in Nice and a 4 minute walk to the train station. The room was very basic, which was all we needed. However, the bathroom in our room smelled like sewage for our entire stay which was extremely unpleasant. Good value for money, except for that odour.
Stayed 4 nights in May 2023

10/10 Excellent

Sierra Cheyenne

Business traveller
Liked: Staff & service
Great! Perfect for a quick stay.
Stayed 1 night in May 2023

10/10 Excellent

Christos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Good short stay budget option
A good value budget hotel near the station with all facilities needed plus nice staff. Bathroom very small but functional. Sound proof between rooms bit poor.
Stayed 1 night in Apr 2023

6/10 Okay

Sam

Travelled with family and small children
Liked: Cleanliness
Hotel was good enough. We travelled with a 6 month old baby and a laden pram, unfortunately the lift was too small for the pram and our room was on the top floor. This meant a lot of trips in the lift and up the stairs. If you're travelling light, it might be less of an issue. The receptionist didn't seem keen to help or offer assistance either. The room itself was small so again it was an issue for us but not if you're travelling light. The walls were quite thin as well, so you could easily hear other guests though them. Overall, it wasn't a great hotel but for the price it was alright as you can spend an awful lot more to stay in Nice.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel says it's between the station and the sea, but it is 5 minutes from the station and 25 from the sea. It's very nice and clean and good value.
Stayed 6 nights in Mar 2023

4/10 Poor

Etienne

Disliked: Property conditions & facilities

6/10 Okay

Ben

Stayed 1 night in Nov 2022

8/10 Good

Kent

Liked: Cleanliness, staff & service
Good for budget traveler
Location is very convenient-close to transportation (main train station/tram), restaurants and grocery. Clean but not spacious As for comfort, the aircondition in Rm 108 was not working well and the room despite registering a temp of 18C is still not cool
Stayed 4 nights in Sep 2022

6/10 Okay

David

Stayed 5 nights in Sep 2022

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
Great value, great location right in the middle of the main shopping district of Nice, nice clean en-suite room, friendly helpful staff. What's not to like!
Stayed 1 night in Aug 2022

8/10 Good

Poppy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent & convenient hotel to stay, easy access to absolutely everywhere with very friendly helpful staff.
Stayed 7 nights in Jun 2022

8/10 Good

Emil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Nice and Cannes
Very good, clean and well located hotel. Bed is comfortable, bathroom is clean. Staff is friendly. The room looking at the back has no noise problem. Everything is good, the price acceptable. Will be back, all the best
Stayed 3 nights in Apr 2022

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, happy to stay past midnight to check in. Able to leave bags during the day Good location for the train station and main area
Stayed 1 night in Mar 2022

10/10 Excellent

Ellie

Stayed 2 nights in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in central Nice
Good friendly staff who helped pick out places to visit in the area and have advice on travelling to Monaco. The room was a good size and has the basic essentials - no complaints. Would stay again.
Stayed 2 nights in Mar 2022

6/10 Okay

Lucas

Liked: Cleanliness
Not good
For the price I paid, Hotel Ostende presented a small cost benefit. The bedroom was uncomfortable and really small. Also, the shower was broken and the towel a bit dirty.
Stayed 2 nights in Jan 2022

8/10 Good

Afshin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Gisele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Good hotel
Stayed 4 nights in Sep 2021

10/10 Excellent

Farnaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and wonderful staffs
It is what is advertised. People at reception are amazing: polite, helpful and kind.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

6/10 Okay

Nuno

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2020

8/10 Good

Krzysztof

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2019
Response from S on Jan 15, 2020
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

8/10 Good

rosniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Haig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything ok. great friendly staff, close to shopping and the beach.
Stayed 3 nights in Aug 2019

2/10 Terrible

Bagan Gidersoy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very bad hotel
Central location, but a very dirty hotel, there is no resemblance to the hotel in the pictures, the pictures are completely lying, the bathroom is very dirty, there are cigarette burns on the bedspreads, the toilets are very dirty, the window of the non-public toilet closed cardboard.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iliked thefact that they let me check in early. The staff was great to deal with.
Stayed 2 nights in Jul 2019

2/10 Terrible

Burooj

Disliked: Cleanliness, staff & service, property conditions & facilities
Not well
Very smal room compair with the pris and stars
Stayed 1 night in Jul 2019

8/10 Good

David

Liked: Staff & service, room comfort
Affordable and Central Location
Pretty run down hotel. Front of house stafff were very nice. Room was large. Doonahs and pillows had some old cigarette burns. Shower head not secured properly.
Stayed 2 nights in May 2019

4/10 Poor

T.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
the area was good, centrally located but that's it. not suitable for human beings. the rooms are tiny and not comfortable. the staff though was pleasant and courteous
Stayed 1 night in Oct 2018