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Reviews of Lisbon Five Stars Apartments 8 Building

4 out of 5
Lisbon Five Stars Apartments 8 Building
Praça D. Luis I 30, 30, Lisbon, LIS

Reviews

8.4

Very good

Rating 10 - Excellent. 140 out of 288 reviews" "
Rating 8 - Good. 93 out of 288 reviews" "
Rating 6 - Okay. 25 out of 288 reviews" "
Rating 4 - Poor. 19 out of 288 reviews" "
Rating 2 - Terrible. 11 out of 288 reviews" "

8.6/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Alyce

Travelled with group
Liked: Cleanliness
The apartment was big, nice and well equipped. The service is not good. The staff show absolutely no interest in answering questions or giving suggestions. If you want to sleep at night, then forget about this place. It is terribly noisy. The roof bar has music playing until 3 in the morning. The waste bins are emptied in the middle of the night making terrible noises. You can hear conversations and laughters from peolpe that stay at the roof bar until 5 am.
Stayed 4 nights in May 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Such a great experience staying here. The amenities are excellent and the staff ate great. The apartments are spacious and comfortable. Great restaurants located all around the neighbourhood and walking distance to multiple sites to see. Highly recommend.
Stayed 6 nights in May 2024

8/10 Good

Zeenat

Travelled with family
Liked: Cleanliness
Very noisy outside & disturbing inside the apartment too
Stayed 5 nights in May 2024

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property concierge, Pedro, was incredible and provided us with a list of recommendations for activities during our stay which was super helpful!
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great central location near the waterfront. Terrific neighbourhood to be based in while visiting Lisbon. Would not hesitate to recommend to others visiting Lisbon.
Stayed 3 nights in Apr 2024

6/10 Okay

Qian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Too noisy during night. Lots of people on the street every night made lots of loud noise, horned the car and playing music and shout. We couldn’t sleep, it was terrible.
Stayed 4 nights in Apr 2024

2/10 Terrible

Marcus

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This is NOT a luxury place. Be aware! The building itself is like a maze, when we finally reach to the apartment as you opened the door you see a chair in one of the bedrooms all peeling off and that was only the start from there the beds and all the other chairs were peeling off. No blankets were found in the apartment and when the concierge was contact no help was given. The place was so bad that we decided to leave Portugal earlier than expected. If you are looking for luxury this is NOT the place at most this will be a 3 start place.
Stayed 2 nights in Apr 2024

10/10 Excellent

winnie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good location to everything. Walking distance to shopping areas, food areas, grocery stores, train station is convenient. We stayed on the forth floor, not noisy when windows are closed. We had our room bedsheets and towels changed the once during the 5 days we stayed. The amenities in the room were all in working condition includimg the coffee machine, kettle etc. beautiful view from the 4th floor and felt very safe as it's a card key access to enter lifts and corridors. Very simple check-in and kept up to date with emails etc.
Stayed 4 nights in Mar 2024

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was a nearby noisy protest on the day we arrived, so lots of police and unhappy people.
Stayed 1 night in Mar 2024

10/10 Excellent

ZIN MIN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is convenient and clean.
Stayed 1 night in Mar 2024

10/10 Excellent

ZIN MIN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room are big and close to the restaurants. It is very convenient to walk around.
Stayed 2 nights in Mar 2024

2/10 Terrible

Ayoub

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The service at the establishment was subpar, and I would not recommend it to anyone. The manager we encountered was extremely impolite and uncooperative. When we requested for someone to come and change our bedsheets and provide us with towels, she outright refused. She even went as far as shouting that the premises were not a hotel and that we were required to pay for any extra amenities. It was quite concerning that she expected us to pay for clean towels, considering that we had booked the room for three nights. Additionally, her behavior was very problematic, and we felt that it was rooted in racism.
Stayed 3 nights in Mar 2024

10/10 Excellent

Audimar, Carson

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

franklin

Liked: Cleanliness, amenities
Very close to everthing and can travel on local transit which is excellent
Stayed 7 nights in Jan 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, room comfort
Was very nice I stayed for 3 days
Stayed 3 nights in Dec 2023

6/10 Okay

Anais

Travelled with family, Travelled with pets
Great location and very comfortable hotel room. The starf was really accommodating. Only problem is the street noise. Even with the windows closed, we can hear people talking in the street and all the activities in the restaurants nearby.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
This is my 2nd time staying here. We had a nice, big 2 bedroom apartment in a prime location. It is close enought to walk to many places of interest and there is a subway/train stop right across the street. Amazing places to eat including the rooftop bar and restaurant, Java, on the 5th floor of this building. Time Out Maket is right there as well as several others with indoor and outdoor dining options.
Stayed 3 nights in Dec 2023

10/10 Excellent

Miras

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Nov 2023

8/10 Good

Jiang

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, clean and safe, spacy apartment, ease access
Stayed 4 nights in Nov 2023

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, room comfort
Amazing stay
Great place to stay, next to Time Out Market. Concierge team is amazing and they work right outside of the building. Great views and very spacious two bedroom, one bath, w/ kitchen. I’d use them again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Denisse V

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

HyoungJin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

c m

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Kwok

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything, spacious, overall great value.
Stayed 4 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, room comfort
Touché!
Wow! This hotel checked off every box for me. The value for the quality room, location and service was on point. The hotel is in front of “time out” which is a indoor food market with great dining selections. Also, the rooms are well appointed and spacious. What put my experience over the top was the service. The check in was painless and the management was always available. Unfortunately I lost my key and at 12 at night and instantly I got a replacement. Additionally, the concierge was amazing as they gave great recommendations from dining to entertainment. Both on the beaten path and places that only locals know about. Touché!
Stayed 2 nights in Nov 2023

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, room comfort
Amazing Stay- it felt like home
We loved the location, walking distances to everything you need, park across the street.
Stayed 7 nights in Nov 2023
Response from Dear Ashley, on Nov 13, 2023
We want to thank you for this amazing review about your stay. It was our pleasure to welcoming you and we hope that we can host you again soon.All the best,LFS

10/10 Excellent

Sean, Kingston

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location was excellent, and the apartment was in great condition.
Stayed 1 night in Oct 2023
Response from Dear Sean, on Nov 1, 2023
We want to thank you for the time that you took to give ud your feedback.We are so happy to know that you enjoyed your stay, the apartment and also the location.It was our pleasure to welcoming you and we hope that we can host you again soon.All the best,LFS

8/10 Good

Cornelis, Tholen

Liked: Cleanliness, amenities
Excellent location for visiting Lisbon with connections by public transport to every main attraction. Area full of nice restaurants and shops. Next to Time Out Food Market. If you have seen Alfama and Bario Alto this is the place to be
Stayed 3 nights in Oct 2023
Response from Dear Cornelis, on Oct 23, 2023
Thank you so much for your wonderfull words about our location. It was a pleasure to welcoing you and we hope that the next time that you come to lisbon choose us again.All the best, LFS

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, room comfort
Lovely location
Great location, beautiful apartment, once checked in there all communications stopped. We tried to book airport return shuttle and the hotel stopped responding. Other then that it was a great stay!
Stayed 3 nights in Oct 2023
Response from Dear Ashley, on Oct 23, 2023
Thank you so much for your kind words about your stay.Unfortunately we had a issue with the system and we were able to receive message.However we are at the office until 18h and you could meet us here.We hope that we can host you again soon.All the best,LFS

10/10 Excellent

RUI

Liked: Cleanliness, room comfort
It’s a good place to stay
It has a great location, just nearby Time Out Market, close to any any type of public transit stations. Room is clean, quiet and comfortable with a small kitchen and big living room.
Stayed 5 nights in Oct 2023
Response from Dear Rui, on Oct 23, 2023
Thank you so much for your amazing review about the location and the apartment.It was our pleasure to host you and we hope that we can do it again on your next trip to the city.All the best,LFS

10/10 Excellent

Li Ming

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very good for public transport,5 min walk to get train, metro and bus trim stations. Good space for a family.
Stayed 1 night in Oct 2023
Response from Dear Li, on Oct 23, 2023
We want to thank you for the time that you took to give us your feedback. We are beyond happy to know that enjoyed your stay, the apartment and also the location.We hope that you stay with us on your next trip to the city.All the best,LFS

10/10 Excellent

Yolanda

Liked: Cleanliness, room comfort
We enjoyed everything about the property. We would like more light in the room. But, we were very happy with our stay.
Stayed 6 nights in Oct 2023
Response from Dear Yolanda, on Oct 23, 2023
Thank so much for your amazing review about your stay. We are happy to know that you enjoyed the stay and we apreciate the advice about the lights.We hope that you choose us again on your next trip to the city.All the best,LFS

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Oct 2023
Response from Dear John, on Nov 6, 2023
Thank you so much for this amazing review about your stay. Our team is glad to know that you enjoyed evertyhing.We hope that we can host you again on your next trip to the city.All the best,LFS

2/10 Terrible

Michael

Disliked: Cleanliness, room comfort
Very poor check in experience
Told them I wasn't going to arrive till 1900 and needed sm email on how to check in as desk would be closed. Heard nothing at 1600 as we boarded out plan so my daughter had phone them, very tress full and unnecessary. Despite being on for 72 hours continuous with the curtains closed the a/c never got down to 20deg We had a combination microwave and oven but the microwave never worked
Stayed 3 nights in Oct 2023
Response from Dear Michael, on Oct 11, 2023
We want to thank you for the time that you took to give us your feedback.This review is completed unfair, since we sent it the codes in the morning and at your arrival time the check in was prepare so you can enter. The Ac and microwaves is working properly and if you wore in trouble you can work with them.We hope that you give us a chance to change your mind about us.All the best,LFS

10/10 Excellent

zhenglei

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023
Response from Dear Zhenglei, on Oct 11, 2023
Thank you so much for your amazing review. It was our pleasure to welcoming you and we hope that we can host you again soon.All the best,LFS

4/10 Poor

Paul

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The location of this property was perfectly close to everything. Unfortunately our unit wasn't ready when we arrived well after checkin time. The unit was fairly clean but very worn and beat up. Lastly the day we checked out our flight was departing late so we left our luggage in their office, for 5 euro a bag. When we returned to retrieve our baggage we found that the office was closed. No one mentioned to us that they would close for a couple of hours for lunch. This caused us a lot of stress as we needed to catch our flight. Eventually some one came to open the door, after making a couple of calls.
Stayed 2 nights in Oct 2023
Response from Dear Paul, on Oct 11, 2023
We want to thank you for the time that you took to give us your feedback.We would like to clarify that when we are not at the office, we are helping a guest and when you called us we show up in less the 5 minutes.Our luggage store charge a small amount comparing with the reality of the city.We give you an apartment a few moments after the check in time clean and we dont understand why you said that was beat up, since we renovate all the apartments last month.We hope that we can host you again and that you give us the chance to change your mind about us.All the best,LFS

10/10 Excellent

Roxanne

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a nice condominium, the washroom facilities are amazing, bedding comfortable , good air conditioning. 4 coffee pods included with nespresso machine with all kitchen needs. The only complication was communicating with the condominium on checking. They were requesting a specific time, 72 hours prior to arriving which could be difficult since we were visiting and did not have specific plans at that time. We showed up after 3 since the instructions were that the hotel registration were between 3-6. I asked to check in with the condo security which could not help me. Tried to contact Expedia with no results. I started going toward the left of the security counter where the restaurant was and found the registration office there. Check in was VERY easy. BUT why does Expedia not just say checkin from 3-6 next to the restaurant! Besides that it was a great stay.
Stayed 1 night in Oct 2023
Response from Dear Roxanne, on Oct 4, 2023
We want to thank you for the time that you took to give us your feedback. We are glad that you felt like the apartment was up to your needs. We have our meeting point in the interior of the building and we ask for the time to prepare the check in, if is check in online or in person.We hope that we can host you again soon.All the best,LFS

10/10 Excellent

Peter

Stayed 1 night in Sep 2023
Response from Dear Peter, on Oct 23, 2023
We want to thank you for the time that you took to give us your feeback.We are happy to know that you enjoyed it.It was our pleasure to welcoming you and we hope that we can do it again soon.All the best,LFS

6/10 Okay

Victor

Liked: Cleanliness, property conditions & facilities
Customer service bad
Stayed 1 night in Sep 2023
Response from Dear Victor, on Oct 4, 2023
We want to thank you for the time that you took to give us your feedback.We dont understand why you said that the customer service is bad, since we did everything since the check in for your stay was perfect.We hope that we can host you again soon.All the best,LFS

10/10 Excellent

Robert, Plantation

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Felt very safe walking the area. Lots of hills. Carmen and crew very helpful throughout our stay! I would stay here again
Stayed 2 nights in Sep 2023
Response from Dear Robert, on Oct 4, 2023
Thank you so much for this amazing review. Our team is beyond happy to know that you enjoyed our service and our apartments.We are waiting for you on your next time to the city.All the best,LFS

6/10 Okay

Yemina

Stayed 2 nights in Sep 2023
Response from Dear Yemina, on Oct 4, 2023
We want to thank you for the time that you took to give us your opinion about your stay.It was our pleasure to welcoming you and we hope that we can do it again soon.All the best,LFS

10/10 Excellent

amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is the most private room you can stay in and it’s comes with a beautiful view. You don’t want to leave your room sometimes.
Stayed 2 nights in Sep 2023
Response from Dear Amanda, on Oct 4, 2023
Thank you so much for this wonderful feedback. We are more that happy to know that you loved the apartment.We are hoping that the next time that you come to lisbon, choose us again.All the best,LFS

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay. Only complaint is beds were horrible. Like a trampoline. I brought a 3 inch mattress topper w me that i compressed down which made it sleepable. The access is very safe and the time out market with tons of food is literally across the street. Area is really nice, would definitely stay here again.
Response from Dear Nicole, on Oct 4, 2023
Thank you so much for your kind words about the apartment and the location. We are sorru to know that the mattress wasnt your preference, although we try to have the best in bussiness.We will be waiting for you on your next visit.All the best,LFS

4/10 Poor

SHARON, Prescott

Travelled with partner
Disliked: Property conditions & facilities
There was a gang of people hanging out right outside/under our windows every night until 4 or 5 in the am. After that someone came and cleaned up tons of beer bottles making lots of noise.
Stayed 3 nights in Sep 2023
Response from Dear Sharon, on Sep 14, 2023
We want to thank you for the time that you took to give us your review. We dont understand why you give so low pontuation to the apartment, since the events that you talk about it was outside in the square and there is nothing that we can do about (weve tried several times) and we are sad to know that was nothing else that you liked.We hope that you give us another change to your mind about us.All the best,LFS

8/10 Good

Martin, England

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Dear Martin, on Sep 14, 2023
Thank you for the time that you took to give us your feedback. We hope that we can host you again soon.All the best,LFS

8/10 Good

Chiu Wah

Stayed 4 nights in Aug 2023
Response from Dear Chiu, on Sep 14, 2023
Thank you for the time that you took to give us your feedback. We hope that we can host you again soon.All the best,LFS

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, amenities
Everything was amazing. The staff was extremely friendly and accommodating when I extended my trip an extra day, because who wants to leave Lisbon?
Stayed 3 nights in Aug 2023
Response from Dear Michael, on Sep 14, 2023
Thank you so much for this wonderful words about our apartment and team. It was our pleasure to welcoming you and receive it and we hope the next time you visit us.All the best,LFS

8/10 Good

Sandra, Teaneck

Travelled with family
Liked: Cleanliness, property conditions & facilities
Centrally located but a bit loud even after 11 pm. Simple yet elegant decor. Bathrooms did not have vents or windows so it was very humid. Pleasant staff
Stayed 1 night in Aug 2023
Response from Dear Sandra, on Sep 14, 2023
We want to thank you for the time that you took to give us your feedback.We are happy to know that you enjoyed your stay and our team.Unfortunately our center location will bring some noise, but it is the price to pay to be in the center of the city.We hope that we can host you again soon.All the best,LFS

8/10 Good

Su Lin

Travelled with family
Liked: Cleanliness, room comfort
Everything was fine except for the big cockroach that came up the kitchen sink drain when the drainer was removed. Had to make sure the drainer was in place at all times. No hair dryer in the unit even though it was listed as available
Stayed 2 nights in Aug 2023
Response from Dear Su, on Aug 22, 2023
We want to thank you for the time that you took to give us your feedback. We are so sorry about that situation, but unfortunately, due to the location in the down town and because we have another city bellow this one, that bug can show from time to time and claim the pipes.You could ask us for the hairdryer, there wasnt in the apartment, however we can leave you there in one minute.We hope that we can host you again soon.All the best,LFS