2/10 Terrible
Lori
Travelled with group
May 20, 2024
Disliked: Cleanliness, property conditions & facilities
When we arrived we noticed water on our bathroom floor . We assumed it was condensation from the toilet. We wiped it up and covered it with a towel . Next day we noticed the sink was wet. We thought it was our mess and wiped it up with facecloths. The next day we got up and went out for the day and rushed back to get ready for supper reservations. Our floor was soaking , the sink and all of our toiletries were dripping wet, my make up brush could not be used again, and there was water running down the wall as well. This explains the mouldy damp smell in our room as well. They offered to give us a room change that night but we were already running late for our supper because of the inconvenience of our toiletries being wet and we were leaving the next am . It’s such a shame because I have stayed here numerous times for work conferences as well and I’m shocked at how run down it’s becoming
Lori
Stayed 2 nights in May 2024