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Reviews of Luxva Hotel Boutique

3 out of 5
Luxva Hotel Boutique
209-203 Calle 7 N-O, Guayaquil, Guayas

Reviews

9.4

Exceptional

Rating 10 - Excellent. 80 out of 105 reviews" "
Rating 8 - Good. 14 out of 105 reviews" "
Rating 6 - Okay. 8 out of 105 reviews" "
Rating 4 - Poor. 2 out of 105 reviews" "
Rating 2 - Terrible. 1 out of 105 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

Lucas

Disliked: Staff & service, property conditions & facilities
Very disappointed about this place! I reserved a deluxe room for two people and the room have a very small tv, A/C was leaking inside the room, just one bottle of water as a courtesy when your reservation is for two, doesn’t make sense to me and when I told the front desk about the leaking and I was gonna need a extra towel, this person do anything to help, the price is not worth it for the experience unfortunately
Stayed 1 night in Mar 2024
Response from Supervisor on May 12, 2024
Hello, Sorry for the unfortunate experience, we working hard to make a better service so our guests feel at home

10/10 Excellent

David, Cuenca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An oasis in the city
Stayed 1 night in Mar 2024
Response from Supervisor on Mar 16, 2024
Thanks for visit us, we hope to see you again.

10/10 Excellent

Libardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to shopping, option for dinner walking. Good choice!
Stayed 1 night in Jan 2024
Response from Supervisor on Jan 18, 2024
Thanks for choosing us, we hope to see you again. Take care.

10/10 Excellent

Ximena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Supervisor on Jan 10, 2024
Nos alegra saber que pudo disfrutar de su estancia, esperamos que nos vuelva a visitar en una proxima ocasión.

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on Estero Salado the hotel has an abundance of tropical fauna and avian life. Not a full service hotel. But generally a good value
Stayed 11 nights in Dec 2023
Response from Supervisor on Jan 10, 2024
Thanks for you feedback, we hope to visit us again.

10/10 Excellent

Andree

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint boutique hotel. Huge room enough for four of us with big towels. We received big bottles of water when we checked in. Staff was very helpful. Even booked a cab back to the airport. Breakfast was included in the room and well exceeded our expectations. Delicious fresh squeezed juice. Highly recommend this hotel.
Stayed 1 night in Dec 2023
Response from Supervisor on Jan 10, 2024
Thanks for you feedback, we hope to visit us again.

10/10 Excellent

Edgar Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay !!! I should be 4 stars
Amazing hotel, friendly staff, great location. Rooms are very spacious and clean. I will repeat this hotel in my next visit
Stayed 2 nights in Oct 2023
Response from Supervisor on Oct 28, 2023
Thanks for you feedback, we will waiting for you in a next time.

10/10 Excellent

Janet

Travelled with family
Liked: Amenities
The staff very friendly and helpful. This is a beautiful hotel.Food is also good and very clean and secure.
Stayed 3 nights in Aug 2023
Response from Supervisor on Aug 23, 2023
Thanks for you feedback, we hope to see you in a next time!

6/10 Okay

margaret

Stayed 1 night in Jul 2023
Response from Supervisor on Jul 26, 2023
Gracias por visitarnos, esperamos volver a ser su lugar de descanso en una próxima ocasión

10/10 Excellent

bruno, white plains

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay, quiet and very convenient to the shopping areas.
Response from Supervisor on Jul 20, 2023
Thanks for visiting us, you will always be welcome.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Supervisor on Jul 20, 2023
Nos complace saber que pudo descansar con nosotros durante su estancia. Esperamos nos vuelva a visitar.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good price, lovely grounds, missing a few things
The hotel has beautiful grounds and has good food options within walking distance. The front desk staff were friendly and immediately waived a fee that hadn't shown up on our hotels.com booking. We loved using the ping-pong table. The room was spacious and generally comfortable but we would've liked a mini-fridge and one of the beds had a very large depression in the mattress. We also got a lot of noise transfer from rooms down the hall and from the front desk, even though we were at the end of the hall. The pool looked nice but had a brown tinge and a smell that was likely from plant matter. Breakfast was only so-so. But we really enjoyed just lounging in the garden and relaxing. The price was very reasonable.
Stayed 1 night in Jun 2023
Response from Supervisor on Jun 30, 2023
Thanks for your feedback, we will take it to be better

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
This place is a hidden gem! An oasis of calm in the middle of a bustling, dirty city. It feels like home. The employees extended such hospitality that we felt like we were staying at a friends house. Highly recommend!
Stayed 10 nights in May 2023
Response from Supervisor on Jun 16, 2023
Thanks for you feedback, we hope to see you again

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and kind. We felt at home and the room beautiful and spacious
Stayed 1 night in May 2023
Response from Supervisor on May 21, 2023
Agradecemos su feedback, esperamos que regrese en una próxima ocasión.

10/10 Excellent

Yolanda

Liked: Staff & service, property conditions & facilities
The hotel is beautiful, the rooms are very comfortable and my family and I had enough space for the 4 of us
Stayed 2 nights in May 2023
Response from Supervisor on May 21, 2023
Nos complace saber que disfrutó de su estadía, le esperamos en una próxima ocasión.

10/10 Excellent

Chantal

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing. Very accommodating. Gréât place to stay for a layover, or if you are staying in Guayaquil.
Stayed 1 night in Apr 2023
Response from Supervisor on Apr 19, 2023
We are glad you enjoyed your stay with us!! Hope to see you soon :)

8/10 Good

Claude

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nice small hotel, friendly staff, good breakfast, restaurants nearby.
Stayed 1 night in Apr 2023
Response from Supervisor on Apr 19, 2023
Hello, thanks for sharing your experience with us! Hope to see you around soon.

10/10 Excellent

Leo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beautiful property.
Stayed 1 night in Mar 2023
Response from Supervisor on Mar 25, 2023
Thanks, we hope you back again.

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Supervisor on Mar 25, 2023
Nos complace que haya tenido una satisfactoria estancia con nosotros. Esperamos pueda volver pronto.

10/10 Excellent

Claude

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel, great pool, close to airport and restaurants. Staff spoke very good dnglish and extremely helpful.
Stayed 1 night in Feb 2023
Response from Supervisor on Mar 18, 2023
Es bueno saber que pudo disfrutar de su estancia, esperemos volver atenderle en una próxima ocasión.

10/10 Excellent

Maria Jova

Stayed 1 night in Feb 2023
Response from Supervisor on Mar 18, 2023
Es bueno saber que pudo disfrutar de su estancia, esperemos volver atenderle en una próxima ocasión.

8/10 Good

Santiago

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Supervisor on Feb 24, 2023
Muchas gracias por su visita,le esperamos nuevamente

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opulent little palace
The hotel and grounds were very beautiful and opulent. The room was clean the bathroom was very well appointed with a Jacuzzi tub and shower
Stayed 1 night in Feb 2023
Response from Supervisor on Feb 24, 2023
Thanks for you review, we hope to see you again

10/10 Excellent

Steve

Stayed 1 night in Feb 2023
Response from Supervisor on Feb 24, 2023
Nos alegra saber que disfrutó su estancia con nosotros, esperamos que nos visite nuevamente

8/10 Good

George

Stayed 1 night in Jan 2023
Response from Supervisor on Mar 18, 2023
Es bueno saber que pudo disfrutar de su estancia, esperemos volver atenderle en una próxima ocasión.

10/10 Excellent

Maria

Stayed 5 nights in Jan 2023
Response from Supervisor on Feb 9, 2023
Nos complace saber que la estadía fue de su agrado, esperamos volver a tenerle en una próxima ocasión.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis gem in Guayaquil
Luxva is such a relaxing place. And there are plenty of restaurants and shops near by I only wish they had a water dispenser.
Stayed 4 nights in Jan 2023
Response from Supervisor on Jan 15, 2023
Thanks for you feedback, It would be a pleasure to receive you again

10/10 Excellent

Melissa

Stayed 1 night in Dec 2022

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

miguel

Liked: Staff & service, amenities, property conditions & facilities
Perfect hotel, extremely comfortable and great staff.
Stayed 1 night in Sep 2022
Response from Supervisor on Sep 20, 2022
Estimado Miguel, muchas gracias por dejarnos su comentarios. Es un gusto saber que pudimos cumplir sus expectativa, esperamos regrese pronto. Saludos de parte de todo el staff de Luxva hotel boutique.

10/10 Excellent

JITIAN

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
This property has best front desk service and they will do their best to help you out. The problem is that the room I booked did not have shower towel.
Stayed 3 nights in Aug 2022
Response from Supervisor on Sep 20, 2022
Mr Jitian,thank you for your comment, we will try to improve what has been mentioned, so that in the next occasion we can provide you with a better service.

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Year later and I return to my favorite Hotel
I love this wonderful jewel of a hotel. It's very private and quiet. A nice room and bathroom. Big white towels. The pool is the perfect temperature. The staff is welcoming.
Stayed 1 night in Aug 2022
Response from Supervisor on Sep 20, 2022
Hello Mr Lawrence, It was a pleasure to see you once again in our facilities and to know that we met your expectations again. Take care and we hope to see you soon!!

10/10 Excellent

Matheo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Excellent service. My first time in Guayaquil, I called the hotel from the airport. They arranged pickup on the spot! Very friendly place and surrounding area.
Stayed 1 night in Aug 2022
Response from Supervisor on Sep 20, 2022
We are pleased to know that you enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Zak, Easton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent from the staff to the facilities, to the ambience!
Stayed 1 night in Aug 2022
Response from Supervisor on Sep 20, 2022
We are pleased to know that you enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Andres

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Joshua

Stayed 1 night in Jul 2022

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
La chambre était grande et propre, mais il n’y a pas de couverture, seulement un mince drap… l’eau n’est pas incluse et il n’y a pas de restaurant dans l’hôtel, nous avons dû commander un repas avec UberEat.
Stayed 1 night in May 2022

10/10 Excellent

david

Liked: Staff & service
Stayed 1 night in May 2022

8/10 Good

Pablo

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Nice little hotel in a quiet area of Guayaquil.
Stayed 1 night in Apr 2022

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was friendly and helpful. They printed out my covid results that I needed and ordered our Uber for the airport.
Stayed 1 night in Mar 2022

6/10 Okay

Jim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stylish decor and design
Stayed 1 night in Mar 2022

8/10 Good

Andrew

Stayed 1 night in Mar 2022

10/10 Excellent

Robin

Stayed 3 nights in Mar 2022

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

JORGE, QUITO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables, el lugar precioso y super tranquilo, visualmente bello....
Stayed 1 night in Mar 2022

10/10 Excellent

alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice patio and pool area!!
Stayed 1 night in Feb 2022

10/10 Excellent

Melanie

Stayed 1 night in Jan 2022

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little getaway
Great location within the city. The property is full of greenery that makes you forget youre in the city. Walkimg distance to many restaurants!
Stayed 4 nights in Jul 2021

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful Luxva
A truly amazing place. An oasis in the middle of the city. Highly Recommended !! Thank You Luxva
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021