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Very nice place and location big hotel. Only thing is we booked on expedia, breakfast is not included. We pay 18.99 Breakfast is very limited choices not even good.
Janette
Stayed 4 nights in May 2024
8/10 Good
Neil
Travelled with partner
May 27, 2024
Liked: Cleanliness, staff & service
Definitely needs a refresh, restaurant very poor selection buffet less than desirable staff awesome
Friendly staff, nice room. I do wish the gym was a bit bigger.
Richard
Stayed 2 nights in May 2024
Response from Erraji BEN - Front Office Manager on May 22, 2024
Thank you for choosing Radisson Hotel and Convention center for your stay, as well as for your kind review.Looking forward to welcoming you for another satay.Best Regards,
Took a while to get room ready. But we’re offered upgrade.
griffin
Stayed 1 night in May 2024
Response from Erraji BEN - Front Office Manager on May 22, 2024
Thank you for choosing Radisson Hotel and Convention center for your stay, as well as for your kind review.We apologize for taking a bit more time to give the room.Looking forward to welcoming you for another satay.Best Regards,
Response from Erraji BEN - Front Office Manager on May 22, 2024
Thank you for choosing Radisson Hotel and Convention center for your stay, as well as for your kind review.Looking forward to welcoming you for another satay.Best Regards,
2/10 Terrible
Troy
Travelled with family, Travelled with family and small children
Response from Erraji BEN - Front Office Manager on May 22, 2024
Thank you for choosing Radisson Hotel and Convention center for your stay, as well as for your kind review.Looking forward to welcoming you for another satay.Best Regards,
The front desk , Ling and Ben were extremely professional and accommodating . Ling was so helpful and friendly and made sure our stay as a group was pleasurable . We would definitely come back and would recommend the property .
Bernice
Stayed 3 nights in May 2024
8/10 Good
Timothy, High River
May 18, 2024
Timothy
Stayed 2 nights in May 2024
Response from Erraji BEN - Front Office Manager on May 22, 2024
Thank you for choosing Radisson Hotel and Convention center for your stay, as well as for your kind review.Looking forward to welcoming you for another satay.Best Regards,
Response from Erraji BEN - Front Office Manager on May 22, 2024
Thank you for choosing Radisson Hotel and Convention center for your stay, as well as for your kind review.Sorry about the bad that wasn't at the level expected.Looking forward to welcoming you for another satay.Best Regards,
Response from Erraji BEN - Front Office Manager on May 13, 2024
Thank you for choosing our hotel for your stay, as well as sharing your great review with us.We are glad that Radisson Hotel and Convention Center, reaches your expectations, and that you had a lovely experience among us.Looking forward to welcoming for another stay.Best Regards,
Stained bedding, dirty carpets. I can live with that. The AC unit doesn't work and is horribly loud. There are no fans and the windows don't open so the airflow is nonexistent. I couldn't sleep because it was so hot and stuffy in the room. In all the countries I've visited and dodgy hotels I've stayed in, this was the worst one by far.
chris
Stayed 3 nights in May 2024
6/10 Okay
Hanisha K
May 9, 2024
Liked: Staff & service
Hanisha K
Stayed 1 night in May 2024
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your great review with us.We are glad that Radisson Hotel and Convention Center, reaches your expectations, and that you had a lovely experience among us.Looking forward to welcoming for another stay.Best Regards,
6/10 Okay
David
Business traveller
May 9, 2024
Pool was not running. Nobody said nothing prior to check in
David
Stayed 1 night in May 2024
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your experience with us.We are sorry the problem of the swimming pool. Actually, we didn't planify to close the pool, but there is an incident that obliged us to close it and fixed, because we care about the safty of our guests.Your review is very important to us to improve the quality of our Servies.Please feel free to contact us any time you wish, to give us a chance to catch up. Looking forward to hearing from you.Best regards,
10/10 Excellent
Gurkirat
May 8, 2024
Liked: Property conditions & facilities
Gurkirat
Stayed 2 nights in May 2024
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your great review with us.We are glad that Radisson Hotel and Convention Center, reaches your expectations, and that you had a lovely experience among us.Looking forward to welcoming for another stay.Best Regards,
4/10 Poor
Jeff
Travelled with family, Travelled with family and small children
One of The elevators was broken so only 1 worked and it took so long to get toy room... restaurant was crappy service and over priced...paid over 4$ for a coffee I had to get.myself...
The Bathroom is very dirty and the place is so boring mot relaxing.
Jen
Stayed 1 night in May 2024
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your experience with us.We are sorry if Radisson Hotel and Convention Center, did not reach your expectations, and that your experience was not as expected.Your review is very important to us to improve the quality of our Servies.Please feel free to contact us any time you wish, to give us a chance to catch up. Looking forward to hearing from you.Best regards,
The find were dark and dingy.. Beaten up property.. Staff did not understand English.. Asked for tea did not get.. Staff cleaned the coffee maker but did not bring back the parts to make coffee... Even the water bottle was not replaced one empty.. Horrible experience
Dr
Stayed 2 nights in May 2024
8/10 Good
Mahmod
Travelled with family, Business traveller
May 4, 2024
Liked: Property conditions & facilities
Reception was friendly and helpfu, and pool was good. Facilities comparing the price were excellent.
Mahmod
Stayed 5 nights in Apr 2024
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your great review with us.We are glad that Radisson Hotel and Convention Center, reaches your expectations, and that you had a lovely experience among us.Looking forward to welcoming for another stay.Best Regards,
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your great review with us.We are glad that Radisson Hotel and Convention Center, reaches your expectations, and that you had a lovely experience among us.Looking forward to welcoming for another stay.Best Regards,
Response from Erraji BEN - Front Office Manager on May 22, 2024
Thank you for choosing Radisson Hotel and Convention center for your stay, as well as for your kind review.Looking forward to welcoming you for another satay.Best Regards,
8/10 Good
Rowena
May 2, 2024
Liked: Cleanliness, staff & service
The whole area was clean except the public washroom in the main floor, there was poop all over one area of the toilet.overall, it was a good stay.No toothbrush and toothpaste, so expect to bring one
Hotel is nice as are the staff. Just a little remote which is good at times.
Earl
Stayed 1 night in Apr 2024
10/10 Excellent
ISAIAS
May 1, 2024
ISAIAS
Stayed 1 night in Apr 2024
Response from Erraji BEN - Front Office Manager on May 22, 2024
Thank you for choosing Radisson Hotel and Convention center for your stay, as well as for your kind review.Looking forward to welcoming you for another satay.Best Regards,
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your great review with us.We are glad that Radisson Hotel and Convention Center, reaches your expectations, and that you had a lovely experience among us.Looking forward to welcoming for another stay.Best Regards,
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your great review with us.We are glad that Radisson Hotel and Convention Center, reaches your expectations, and that you had a lovely experience among us.Looking forward to welcoming for another stay.Best Regards,
All interactions with staff and other patrons was polite and respectful. The breakfast buffet was pricey for what was there and the quality was mediocre at best. This will likely make the difference in my choice of accommodation next time as I can get a free continental breakfast at many different hotels for a lot less after figuring in the cost
Beds and pillows were very poor. Staff were great.
Eric
Stayed 1 night in Apr 2024
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your experience with us.We are sorry if Radisson Hotel and Convention Center, did not reach your expectations, and that your experience was not as expected. and thank you for mentioning that our staff were perfectYour review is very important to us to improve the quality of our Servies.Please feel free to contact us any time you wish, to give us a chance to catch up. Looking forward to hearing from you.Best regards,
2/10 Terrible
Melanie, Grande prairie
Travelled with family and small children, Business traveller
There were burn marks in the bed, garbage on the floor from previous guests. We boomed this hotel thinking the rating was good it was absolutely disgusting even give it a 1 star rating. Will never stay here ever again. VERY DISAPPOINTED WITH OUR STAY.
Melanie
Stayed 1 night in Apr 2024
6/10 Okay
Jeremy
Travelled with family
Apr 26, 2024
Disliked: Staff & service, amenities
Average at best. Poor location.
Jeremy
Stayed 2 nights in Apr 2024
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your experience with us.We are sorry if Radisson Hotel and Convention Center, did not reach your expectations, and that your experience was not as expected.Your review is very important to us to improve the quality of our Servies.Please feel free to contact us any time you wish, to give us a chance to catch up. Looking forward to hearing from you.Best regards,
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your great review with us.We are glad that Radisson Hotel and Convention Center, reaches your expectations, and that you had a lovely experience among us.Looking forward to welcoming for another stay.Best Regards,
The hotel is nice but area around it is industrial. Just need to be ready to drive a bit.
Laura
Stayed 1 night in Apr 2024
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your great review with us.We are glad that Radisson Hotel and Convention Center, reaches your expectations, and that you had a lovely experience among us.Looking forward to welcoming for another stay.Best Regards,
10/10 Excellent
Rupinderjit
Apr 26, 2024
Rupinderjit
Stayed 1 night in Apr 2024
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your great review with us.We are glad that Radisson Hotel and Convention Center, reaches your expectations, and that you had a lovely experience among us.Looking forward to welcoming for another stay.Best Regards,
Hotel was great staff was great
EXPEDIA ARE A BUNCH OF CROOKS
Cody
Stayed 2 nights in Apr 2024
Response from Erraji BEN on Apr 24, 2024
Thank you for choosing Radisson Hotel Convention Center for your stay.Thank you for taking time to share your experience with us, and we are very happy that we could make from your stay among us a memorable experience.
6/10 Okay
Peter
Apr 22, 2024
Liked: Staff & service
The rooms are decent,but rates are outrages,i expected breakfast included with the price!
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.
2/10 Terrible
Tam
Apr 20, 2024
Disliked: Staff & service
Tam
Stayed 1 night in Apr 2024
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your experience with us.We are sorry if Radisson Hotel and Convention Center, did not reach your expectations, and that your experience was not as expected.Your review is very important to us to improve the quality of our Servies.Please feel free to contact us any time you wish, to give us a chance to catch up. Looking forward to hearing from you.Best regards,
4/10 Poor
WILLIAM, COLD LAKE
Apr 19, 2024
Liked: Cleanliness, staff & service
Good location but hotel is showing its age. The VIP drink was a pop. Nothing special about a can of coke
WILLIAM
Stayed 1 night in Apr 2024
6/10 Okay
Philip
Apr 18, 2024
Philip
Stayed 1 night in Mar 2024
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your experience with us.We are sorry if Radisson Hotel and Convention Center, did not reach your expectations, and that your experience was not as expected.Your review is very important to us to improve the quality of our Servies.Please feel free to contact us any time you wish, to give us a chance to catch up. Looking forward to hearing from you.Best regards,
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.
10/10 Excellent
Michael
Apr 16, 2024
Michael
Stayed 1 night in Apr 2024
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your great review with us.We are glad that Radisson Hotel and Convention Center, reaches your expectations, and that you had a lovely experience among us.Looking forward to welcoming for another stay.Best Regards,