Reception

Reviews of ibis Macon Sud CrĂȘches

3 out of 5
ibis Macon Sud CrĂȘches
371 Rue Du Maconnais, Creches-sur-Saone, Saone-et-Loire

Reviews

8.6

Excellent

Rating 10 - Excellent. 160 out of 391 reviews" "
Rating 8 - Good. 189 out of 391 reviews" "
Rating 6 - Okay. 30 out of 391 reviews" "
Rating 4 - Poor. 9 out of 391 reviews" "
Rating 2 - Terrible. 3 out of 391 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent friendly staff very clean room good value for money highly recommended
Stayed 1 night in May 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreadful meal
Dreadful meal in their restaurant. The beef would have better been used to make shoes. Avoid
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff clean room handy for shopping good dinner
Stayed 1 night in Jun 2023
Response from Emilie,RĂ©ceptionniste on Jul 2, 2023
Good morningThanks you very much .Kind regard

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always good staff excellent ,very clean rooms love the walk in showers. Very good value for money breakfast good and main meal verygood
Stayed 1 night in May 2023
Response from Emilie,RĂ©ceptionniste on May 27, 2023
Dear Christopher,Thanks you to your note.Kind regard

10/10 Excellent

judith

Stayed 1 night in Mar 2023
Response from Rémi - Responsable hébergement on Apr 20, 2023
Bonjour, Un grand Merci pour ce retour ! Au plaisir de vous revoir

10/10 Excellent

Radoslav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from EMILIE on Mar 5, 2023
Cher clientNous vous remercions pour la jolie note que vous nous avez attribuée et nous sommes ravis que vous ayez passé un agréable séjour dans notre établissement.Au plaisir

10/10 Excellent

Dinah

Liked: Staff & service, property conditions & facilities
Perfect
Stayed 1 night in Feb 2023
Response from Emilie RĂ©ceptionniste on Feb 12, 2023
ChÚre DinahNous sommes ravis que vous ayez passé un agréable séjour dans notre établissement.Cordialement

6/10 Okay

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Disappointing
We have stayed at this hotel several times in the past and been really pleased with the experience. This time it was mixed. The public room was pleasant and it was good to see a real fire. When we arrived we had a drink from the bar and were lucky to get seats next to the fire and were nice and cosy. Unfortunately, the rest of the room was chilly as evidenced by the number of blankets stored in baskets. Our room had an unpleasant odour and put it down to perhaps a broken seal on the drains. We did not complain about this but should have done. The room itself was nice and clean and the shower was lovely however the air con did not seem to be operating properly and the room was cold. The bed was comfortable but the mattress protector made it sweaty. There was ceramic bowl hanging from a hook which was empty and served no purpose except to be an obstruction. The staff were efficient and spoke good English.
Stayed 1 night in Jan 2023
Response from Emilie on Jan 15, 2023
Dear CustomerWe thank you for taking the time to share your feelings with us.We have government recommendations regarding the temperature that we apply. The room can be heated up to 22 degrees, which is a good temperature.The plaids in the dining room are there for decoration (as for the ceramic pot in the room) but can also be lent.We took note of the smell in the room and believe it to be the heavy rain.It's a pleasure to see you again.Emilie, Receptionist

6/10 Okay

Hoai, Bonaire

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with a plenty of free parking. The room was clean and beds comfortable. Very small room. I don’t think it’s possible to control the temperature because we tried to turn on the air/fan or turn the heat off because the room was so hot. I appreciate the heat in the winter but it got too hot to sleep during the night. We opened the small window to let some air in but the car noises outside was loud. Staff was very friendly. They do serve dinner and breakfast at their restaurant.
Response from Emilie on Jan 6, 2023
Hello,We thank you for your comment. We had the thermostat checked after your report. We hope to see you again during a future stay.CordiallyEmily

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Return
Repeat visit. Would not be a frepeat if did not like it.
Stayed 1 night in Sep 2022
Response from EMILIE on Sep 25, 2022
Good morningThank you for your stayKind regard

10/10 Excellent

Lynda

Stayed 1 night in Aug 2022
Response from Emilie on Sep 25, 2022
ChÚre LyndaUn grand merci pour la jolie que vous avez attribuéeNous espérons vous revoir lors de votre prochain séjour dans la région.Au plaisir

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect travellers rest.
Perfect layover when driving back to the U.K. from Spain. Clean, good food, friendly staff, plenty of parking and pet friendly.
Stayed 1 night in Oct 2021
Response from Emilie, RĂ©ceptionniste on Oct 23, 2021
Hallo Hartelijk dank voor uw vriendelijke opmerking. Zich verheugen op

10/10 Excellent

Julie

Stayed 1 night in Sep 2021
Response from Emilie, RĂ©ceptionniste on Oct 30, 2021
Good morning Thanks you very much Kind regard Emilie, RĂ©ceptionniste

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2020
Response from Emilie on Sep 28, 2020
Cher Anonyme, Nous espérons que vous ayez passé un agréable séjour dans notre établissement. Au plaisir Emilie Réceptionniste

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy stop close to the motorway and with an ok, reasonably priced restaurant. Decent rooms that can take 3 adults.
Stayed 1 night in Jan 2020
Response from MIL on Jan 11, 2020
Dear Customer We are delighted that you had a pleasant stay in our establishment. Looking forward Emilie Receptionist

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Disappointing stay
It's an OK hotel from outside, inside, however, rooms are very small -- barely any space left after a double and a twin beds, a small table, and a single chair. No coffee or tea in the room, no WiFi, no digital channels, heavy mold smelling bathroom with no lock and trash in the bin from previous occupants.Well, location is convenient.
Stayed 1 night in Dec 2019
Response from Mil on Jan 11, 2020
Dear customers Thank you for letting us know about your disappointment regarding your stay at our establishment. Your comments allow us to improve every day. It's a pleasure to see you again. Emilie Receptionist

8/10 Good

Marcus

Liked: Cleanliness, property conditions & facilities, room comfort
Ok
We stay here 5 or 6 times a year on our way to and fro from Spain. It is convenient for the motorway and approximately half way for us. My husband likes the fact it has a bar and in the summer the pool, although small, is pleasant. We have ever eaten there as there is a Flunch restaurant almost opposite and it has a variety of meat and fish dishes with self service buffet of accompaniments and you get vegetables and you don't have to have chips. Our only complaint is the fact we always seem to get a room on the top floor right at then end of the corridor. They do have a lift but it would be nice to get a ground floor room with a door to the pool.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming, professional and just what we needed after long journey
Stayed 1 night in Sep 2019
Response from Emilie on Sep 21, 2019
Dear Customer I thank you for your nice comment and we very happy that you had a pleasant stay in our hotel. It's a pleasure to see you again. Regards Emilie Receptionist

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regular stop
We regularly stay here on our way to and fro to Spain. The hotel is convenient for the motorway and in the summer months it is nice to have access to the outdoor pool. The rooms are fairly standard, clean and we usually sleep well. We have never tried breakfast or eaten in the restaurant but find it pleasant to have a drink at the bar before going out to eat. There is a choice of restaurants nearby as the hotel is situated on a large commercial site with a large supermarket and other shops. The ground floor rooms with a French door to the pool terrace are the best rooms.
Stayed 1 night in Jan 2019

6/10 Okay

Jennifer

Disliked: Room comfort
Terrible overnight stay never again
Convenient but the room hot and stuffy and there was no air conditioning despite the temp being 28°c. The bed was hot due to plastic sheets. We found empty 5 beer bottles left where the spare pillow was in the wardrobe. The bathroom door would not shut. We will not be revisiting this or sny other Ibis establishment in the future.
Stayed 1 night in Oct 2018

8/10 Good

Sean

Good as always
Another good stay, dependable hotel for several good nights' sleep.
Stayed 4 nights in Aug 2018

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vey nice hotel, but the pool was not clean.
Stayed 1 night in Aug 2018

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Good location, only stayed for one night but it was clean, and the staff was very pleasant.
Stayed 1 night in May 2018

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice overnight stop
We like this hotel because of its convenience to the motorway but it is on a large commercial park which may not suit other guests. The staff speak good English and are very pleasant and helpful. The rooms are clean and we find the beds comfortable. The hotel has a bar and a restaurant but although we usually have a drink in the bar we eat elsewhere. There is a small pool and outside area which is pleasant in the summer.

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for price
This was a quick stop on the way to Nice. Good food, clean room and good price.
Stayed 1 night in Sep 2017

8/10 Good

Andy, Taunton UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Everything
We booked this hotel to be close to the venue of wedding that we were attending, plus it's only a stones throw from the Autoroute, the shopping complex nearby was also very welcome.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated and well appreciated
An absolutely ideal hotel to use as a base for the area or when travelling through France. We met up with family there as a central point. The amenities nearby are excellent in that there is a good choice for dining within the "zone commercial" either at the hotels or restaurants and there's the supermarket and shops next door. Easy access to the motorway and a lovely region of France, it's not the prettiest of areas, but a couple of miles away it's beautiful. Functional and comfortable with friendly, efficient staff, it represents great value for money.

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good one nighter
Although we have stayed at other hotels nearbye this is the 1st time we have stayed at the Ibis. Because we knew where it was, it was easy to find, but I can see that other people might have difficulties finding the entrance. It is situated on a large commercial complex with a big Carrefour supermarket, several diy stores furniture stores clothing outlets etc. which is not everybodies cup of tea. It is convenient for the motorway and good for an overnight stop but not really suitable for longer stays. The reception area is attractive and the receptionist was pleasant and efficient. Our room was on the ground floor with a door to access the small, very small, pool which must be nice in the summer months. The room was clean comfortable and more than adequate for our needs. We both slept well. We did not eat in the hotel, there is a Flunch restaurant a short walk away and we had dinner and breakfast there which is much more economical. We would stay there again.

8/10 Good

Anne, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to autoroute
Modern hotel, well appointed. Restaurant on site, also a Courtepaille next door. Restaurant was adequate but not special. Breakfast had plenty of variety to suit all tastes. Our room was comfortable if a bit cramped. The hotel is also adjacent to a large Carrefour with other shops around it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stopover
Very comfortable for an overnight stay on the way back from a skiing trip in the French Alps. Next to big supermarket, resturant next door, but has a buffet in the hotel too. Perfect!

8/10 Good

Allan, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel not far from major route
We (two adults and a 6 year-old child) have stayed at this hotel three times now. There's nothing spectacular about it and the setting is a common one in France - on a suburban trading estate among large retail outlets and chain restaurants - but the rooms are very clean and quiet and the beds are very comfortable. The only minor quibble we have with the place is that they charge a lot for breakfast, given what's available. We tried it once, but on subsequent visits we've chosen to walk a few hundred metres across the car park to the Carrefour supermarket shopping centre where there's a much better selection for your money.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Nice hotel
The staff were great and helpful. The room was a bit cramped as they put a camp bed in with a double. There wasn't any coffe/ tea facilities in the room but over all clean minus one pillowcase which had hairs on it. The restaurant across was brilliant. Staff were super nice and friendly. Highly recommend!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We use this as a half way stop from the French alps. It's no distance from the motorway. It's not in town but has resturants and supermarket so for a nights stop over it's perfect!

4/10 Poor

Carlie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Norbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in einem Shoppingpark und direkt an der Hauptstraße. Ansonsten alles sehr nett, FrĂŒhstĂŒck teuer, aber gut. Besonders gefallen hat mir der freundliche Empfang an der Rezeption und das Hotel ist Hundefreundlich.
Stayed 1 night in Mar 2024

8/10 Good

JĂŒrgen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Zimmer war sehr klein aber sauber. Das Essen im Restaurant war sehr gut.
Stayed 1 night in Feb 2024

10/10 Excellent

Sebastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Franck

Stayed 1 night in Feb 2024

10/10 Excellent

Bruno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TrĂšs bien
TrĂšs joli hĂŽtel trĂšs bonne restauration
Stayed 1 night in Feb 2024

8/10 Good

Catherine

Stayed 1 night in Jan 2024

10/10 Excellent

Liliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Robbert

Stayed 1 night in Jan 2024

10/10 Excellent

Amélie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Olivier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

nora

Liked: Cleanliness, staff & service, property conditions & facilities
TrĂšs bel hĂŽtel situĂ© prĂšs de l autoroute avec commerces et restaurants Ă  proximitĂ© L hĂŽtel est dĂ©corĂ© avec goĂ»t la salle du restaurant est magnifique trĂšs cosy avec nombreux plaids et coussins 😍on y reviendra sans doute
Stayed 1 night in Dec 2023

8/10 Good

Denis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
il fait froid dans le restaurant
Stayed 1 night in Nov 2023
Response from Emilie RĂ©ceptionniste on Nov 25, 2023
Cher Denis,Nous vous remercions pour la jolie note que vous nous avez attribué et nous sommes ravis que vous ayez passé un agréable séjour.Nous avons rajouté des radiateurs d'appoint car effectivement , les températures extérieurs ont vite baissé.Au plaisir.

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Emilie RĂ©ceptionniste on Nov 25, 2023
Cher Anonymous.Nous avons bien reçu la note de 4 que vous nous avez attribué mais nous aurions aimé savoir ce qui vous a déplu lors de votre séjour.Cordialement

10/10 Excellent

GCTMNews

Stayed 2 nights in Jun 2023
Response from Emilie RĂ©ceptionniste on Nov 25, 2023
Cher client,Nous vous remercions de la jolie note que vous nous avez attribué et nous sommes ravis que votre séjour ai été à la hauteur de vos espérances.Au plaisir de vous revoir.Cordialement

6/10 Okay

Michel

Liked: Cleanliness, room comfort
CrĂȘches-sur-SaĂŽne
TrÚs petite chambre qui ne faisait pas 16 m2 comme indiqué
Stayed 3 nights in Nov 2023
Response from Rémi - Responsable hébergement on Nov 14, 2023
Bonjour, Toutes nos chambres, sauf les chambres familiales, font la mĂȘme taille soit 16m2. Ce sont les standards IBIS.Cordialement