4/10 Poor
Leslie
Travelled with family
May 27, 2024
Disliked: Amenities, property conditions & facilities
Long overdue for major renovations the lack of maintenance and repairs only added to the unappealing look. Fans in the lobby to cool staff is never a good sign.
Our first room had a water damage dent that drew your eye immediately, disappointing start to arrival. Then the toilet leaked.
When I called the front desk their solution was to send maintenance, I politely suggested given we’d just checked in that a new room would be more appropriate.
Moving to the 6th floor was not an upgrade. The weird double closet doors to separate the sleeping from sitting area wouldn’t close, so not ideal for sharing with your kids on the pull out. We had the A/C maxed out from arrival and the room never got below 74.
The marshmallow bed was comfortable but after a few nights the lack of support took its toll. My son described the pull out as “springs with a fabric cover”
The lack of regular housekeeping that all hotels do now to save $$$ and tell you is “for your convenience” meant hallway garbage bins overflowing with dirty diapers from guests that didn’t want them in their rooms.
Breakfast was an overpriced joke. Only one elevator worked.
Choose another hotel
Leslie
Stayed 3 nights in May 2024