Reception

Reviews of Sleep Inn Midway Airport Bedford Park

2.5 out of 5
Sleep Inn Midway Airport Bedford Park
6650 S Cicero Ave, Chicago, IL

Reviews

7.4

Good

Rating 10 - Excellent. 386 out of 1012 reviews" "
Rating 8 - Good. 255 out of 1012 reviews" "
Rating 6 - Okay. 152 out of 1012 reviews" "
Rating 4 - Poor. 92 out of 1012 reviews" "
Rating 2 - Terrible. 127 out of 1012 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Alex A, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
Power plugs did not work, free water bottle be nice.
Stayed 1 night in May 2024

6/10 Okay

Racheal

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room we stayed in was… okay, but not worth what this hotel is charging. There was a concerning white stain on the carpet near the bed, the AC was insanely loud, the rooms were really small, and the bathroom was quite literally the size of a closet with a tiny sliding closet door that didn’t have a handle so you couldn’t even fully close or open it. The microwave did not work, and neither did the mini fridge (which we didn’t notice until after our food had gone warm in). Breakfast was your standard hot hotel breakfast. Parking is pretty limited so don’t be out super late if you don’t want to miss getting a place to park - the lot is huge because it’s connected to like 5 other hotels, however, you’ll get a giant tow sticker/have your car towed for parking in the wrong sections (we parked directly behind Sleep Inn but missed a sign that it belonged to the other hotel, and had a huge obnoxious tow sticker stuck to our rental car. Oh, and did I mention parking is $20/day? We paid $48 in parking alone and did not even know parking wasn’t free until after we booked. The location is alright, super close to Midway airport and not far from downtown, but that’s about the only positive here. Again, this would be an okay stay if it was a $50-60/night hotel, rather than than $100 and additional parking. Skip this one and choose one of the nicer ones in the same complex.
Stayed 2 nights in May 2024

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for honestly. I had a one queen bed non smoking and it was small but for the price it was well. There is plenty stores and restaurants nearby.
Stayed 1 night in May 2024
Response from Customer Service on May 20, 2024
Jasmine, thank you for sharing your thoughts. We're glad you found value in your stay at Sleep Inn Midway Airport and appreciated the nearby conveniences. We hope to welcome you back soon!

10/10 Excellent

Lloyd

Stayed 1 night in Apr 2024

2/10 Terrible

Adela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I want a REFUND call me want to speak to someone, needed to get another room at Hyatt Place Hotel I want a REFUND please thank u
Stayed 2 nights in May 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal and close to MDW airport
Stayed 1 night in May 2024

6/10 Okay

timothy

Put in a request in advance and request wasn’t met..
Stayed 1 night in May 2024
Response from Customer Service on May 18, 2024
Timothy, thank you for sharing your experience. We're sorry to hear that your advanced request was not fulfilled. We will look into this to avoid similar issues in the future. We appreciate your feedback and hope you had a pleasant stay overall.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel is in a collection of motels a few bus stops from Midway Airport, so very convenient. A shared, free shuttle makes transportation even easier. Free breakfast is pretty basic; a TGIFriday’s is a block away. My room was small but quiet and sufficient. My one complaint is that there was a mildew smell, which I think was coming from the AC. Otherwise, this is a good place to stay one night if you’re flying out of Midway.
Stayed 1 night in May 2024

2/10 Terrible

Angie

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I got Covid off work for two weeks not happy at all i call and Receptionist was very rude.I will never sleep there again and plus like I said, I caught Covid
Stayed 2 nights in May 2024
Response from Customer Service on May 19, 2024
We appreciate you taking the time to share your feedback, Angie.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was ok
Stayed 1 night in May 2024
Response from Customer Service on May 15, 2024
Brittany, thank you for sharing your sentiment. While it's good to know that your stay was acceptable, we continuously strive to exceed our guests' expectations. Any additional details about your visit would be appreciated, as there is always room for improvement. We hope to welcome you in the future to deliver an even better experience.

4/10 Poor

Justin

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Paid online only to show and get charged for using a credit card. Tried to charge me deposit twice. Out of two rooms one was in ruff shape with broken handles and dirty mattress other rooms ac didn’t work well. Not worth the cost of stay and the breakfast was terrible. Do not recommend!
Stayed 1 night in May 2024
Response from Customer Service on May 18, 2024
Justin, thank you for sharing your experience. The situations you described are not the standard we strive for. Your feedback regarding the room condition, AC, and breakfast will be taken seriously. Our team is always working on improvements to provide better guest experiences.

10/10 Excellent

Lamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, if I had to come back to the area, I would stay here!
Stayed 1 night in May 2024
Response from Customer Service on May 12, 2024
Lamar, it's wonderful to hear that you had a great experience at Sleep Inn Midway Airport. Your willingness to return speaks volumes! We would be thrilled to serve you again if your travels bring you back to our area. Safe travels until then!

10/10 Excellent

Luz

Stayed 2 nights in May 2024
Response from Customer Service on May 12, 2024
Luz, it's wonderful to know your stay at Sleep Inn Midway Airport met your expectations. Your excellent rating is greatly appreciated. We're looking forward to your next visit!

10/10 Excellent

Janiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a close to the airport which I needed.
Stayed 1 night in May 2024
Response from Customer Service on May 9, 2024
Janiel, we're thrilled that Sleep Inn Midway Airport was conveniently located for your airport travels. We hope to have the pleasure of welcoming you back in the future. Safe travels.

8/10 Good

charlesetta

Stayed 2 nights in Apr 2024
Response from Customer Service on May 10, 2024
Thank you for this lovely rating, Charlesetta!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Sleep Inn Midway Airport. We'd like to share an even better experience with you soon.

8/10 Good

Dominique

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Bathroom shower wasn’t clean had hair inside the shower
Stayed 1 night in May 2024
Response from Customer Service on May 8, 2024
Dominique, we appreciate your feedback. We understand you noticed an issue with the cleanliness of your shower. Rest assured, our team members are dedicated to maintaining high standards of hygiene. Your comments will serve as a valuable tool for improvement. We hope to have the chance to serve you better in the future.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Customer Service on May 9, 2024
James, thanks for taking the time to share your rating for Sleep Inn Midway Airport. We're glad to see your stay was favorable and we hope to welcome you back in the future for an even more outstanding experience. Safe travels!

4/10 Poor

Sonia

Disliked: Staff & service, property conditions & facilities
Smells VERY BAD, very run down, and crack heads in front hanging out.
Stayed 3 nights in May 2024
Response from Customer Service on May 7, 2024
Sonia, we regret to hear about your less than ideal experience. We constantly strive to offer a comfortable and memorable stay for our guests. Your observations concerning the condition of the property and the environment outside are taken seriously, and we will address them. We hope to have a chance to give you a much better experience in the future.

2/10 Terrible

Consuelo

Disliked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Customer Service on May 4, 2024
Consuelo, it's distressing to notice your rating with us. Our goal is always to ensure our guests have an enjoyable experience. While we don't have specific details of what fell short during your stay, we would appreciate any feedback you could offer. We're committed to making improvements and your insights would be valuable in that process.

2/10 Terrible

lydia

Stayed 3 nights in Mar 2024
Response from Customer Service on May 3, 2024
Lydia, we regret to see your stay didn't meet expectations. We always aim to provide stellar guest experiences and apologize if we missed the mark this time. Nevertheless, every feedback provides an opportunity for us to grow. Thank you for choosing us and we hope to have another opportunity to serve you better next time.

8/10 Good

Rachelle

Liked: Staff & service
Stayed 3 nights in Apr 2024
Response from Customer Service on May 1, 2024
Rachelle, it is wonderful to see that you had a satisfactory stay at Sleep Inn Midway Airport. We are grateful for your rating and hope to have the opportunity to elevate your next stay to a perfect one.

10/10 Excellent

Dayana

Travelled with partner
The proberty itself was a bit dirty. People hanging out outside. No bathroom door. Just wish it would've been better
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 30, 2024
Dayana, we regret to hear that your stay did not meet your expectations. We're continuously working towards improving our hotel cleanliness and atmosphere. Guest comfort is our utmost priority, and we apologize for any inconveniences you may have experienced, such as the bathroom door issues. We value your feedback and will use it to enhance our guest experience.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay.
Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 29, 2024
Gregory, it's wonderful to hear you had a satisfactory stay at Sleep Inn Midway Airport. We strive to provide comfort and convenience for all our guests. Hope to welcome you back on your future travels.

10/10 Excellent

Anna

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Could be cleaner
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 29, 2024
Anna, thank you for your review. At Sleep Inn Midway Airport, cleanliness is our top priority, and we're sorry that your experience didn't meet our usual high standards. Your feedback is crucial in assisting us to improve. We assure you that our team members will address this. We hope to have the opportunity to welcome you back in the future to provide a superior experience.

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved a non-smoking room, when i got in there, the blankets and bed sheets has cigarette burns on them. And when sat on the bed in my shorts, my legs got rashes. So i started disinfecting the sheets and pillows, there were locks of female hairs under the blankets. So I requested a room change, the new room has cleaner beds, but all the bath towels were yellow and one of them has pubic hair tangled in it.
Stayed 5 nights in Apr 2024
Response from Customer Service on Apr 27, 2024
David, it's disheartening to hear that your experience didn't meet expectations. Any concerns regarding room cleanliness and personal comfort should be taken seriously, and it's clear you encountered issues in these regards. Changes in assigned rooms should represent an immediate improvement in conditions, and it's disappointing to learn this was not the case in your situation. We're committed to constant improvements and your feedback is instrumental in helping us refine our procedures. We would appreciate another opportunity to show you the quality stay you rightly expect in the future.

10/10 Excellent

Hari, Mount Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 25, 2024
Hari, it's wonderful to hear that your stay at Sleep Inn Midway Airport was satisfactory. We truly appreciate your high rating and hope to have the privilege of hosting you again in the future. Safe travels!

4/10 Poor

Elizabeth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not the cleanest. Breakfast was cold. In our first room we were invaded by ants, on the beds all on the desk. When we picked up the tv remote as well They were just all over the room.
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 23, 2024
Elizabeth, thank you for taking the time to provide feedback. We're disheartened to hear of the issues you faced regarding cleanliness and breakfast temperature. We also regret the inconvenience you experienced with an unanticipated pest problem. We continuously strive to maintain the highest standards of cleanliness and operations so your experience certainly seems out of the ordinary. Please rest assured your feedback has been shared with our team members to help us enhance our services. We value your input and look forward to the opportunity to make your next stay with us more pleasant.

8/10 Good

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would imagine that the average guest would stay for one night to catch a flight from Midway. For this it is ideal and amazingly quiet, and one of the lowest rates of all the hotel chains nearby. There are several restaurants within walking distance.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 22, 2024
Craig, thanks for sharing your experience. We are thrilled to hear that the Sleep Inn Midway Airport met your needs for a quiet, affordable stay before a flight. It's great that you also enjoyed the convenience of being near various dining options. We hope to be your ideal choice again for any future travels.

10/10 Excellent

Casey

Stayed 1 night in Apr 2024
Response from Customer Service on May 7, 2024
Casey, thank you for your top rating of Sleep Inn Midway Airport. We're delighted to know we met your expectations. Your satisfaction is our success. Please visit us again soon.

8/10 Good

noemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant check in and check out. Clean and quiet.
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 20, 2024
Noemi, thank you for sharing your enjoyable stay at Sleep Inn Midway Airport. We're pleased to hear you found the check-in and check-out process to your liking, and appreciated the cleanliness and tranquility of our establishment. Your feedback is appreciated and will be shared with our team members. We hope to serve you again in the future.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 17, 2024
Charles, it's wonderful to learn that you found the Sleep Inn Midway Airport to be convenient. We appreciate your positive feedback. We continue to strive to make our guests' stay both comfortable and effortless. We look forward to your return on your next trip.

2/10 Terrible

Kimberthorian

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
I didn't like the point that 6ou are not told about the extra fees when you book a room. Then there are roaches in the room. I didn't like that at all. I saw a rat run down the hallway. Need better condition I will not book here again
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 17, 2024
Kimberthorian, we're genuinely sorry to read about your concerns regarding your stay. It's important to us that every guest is fully informed about potential costs and we apologize if there was any confusion. As for the issues with cleanliness and pest sightings, this is certainly not typical of our normal standards. Your feedback is important in helping us continuously improve our service and facilities. We hope there'll be a chance to demonstrate that to you in the future.

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 15, 2024
Thanks for the perfect rating, Omar! We can't wait to see you again soon for another amazing experience at Sleep Inn Midway Airport. Have a great day!

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean it was nice and quiet
Stayed 3 nights in Mar 2024
Response from Customer Service on Apr 13, 2024
Omar, it's wonderful to hear you appreciated the cleanliness and peacefulness at Sleep Inn Midway Airport. Thank you for the stellar review. We hope to welcome you back in the future.

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!!
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 10, 2024
Ashley, it's wonderful to hear you had an "awesome" experience at Sleep Inn Midway Airport. We're thrilled we could exceed your expectations. We're looking forward to welcoming you back on your next trip.

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great service
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 10, 2024
Alfredo, it's fantastic to read that you found the service at Sleep Inn Midway Airport to be excellent. We strive to make our guests' experience memorable and your feedback truly highlights our endeavours. We look forward to your next stay with us.

4/10 Poor

Alysia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good value for the price and expensive parking.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 8, 2024
Alysia, it is disappointing to read your feedback regarding our pricing and parking fees. Guests usually find our costs competitive for the surrounding area. We appreciate your feedback and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Kristian

Stay was comfortable
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 7, 2024
Kristian, it's delightful to hear that you had a comfortable stay at the Sleep Inn Midway Airport. We strive to provide our guests with utmost comfort, and we are glad to have achieved just that during your stay. Please do come back and stay with us again soon!

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 7, 2024
Alfredo, it's delightful to learn that you appreciated the top-notch service at Sleep Inn Midway Airport. We always strive to provide our guests with a rewarding stay. We eagerly anticipate your next visit.

10/10 Excellent

Kenosha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Customer Service on Apr 7, 2024
Thank you for the great rating, Kenosha!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Sleep Inn Midway Airport! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was quick and friendly. The shuttle was convenient.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 6, 2024
Pauline, we're delighted to hear that you found our team members at Sleep Inn Midway Airport both swift and warm, and enjoyed the convenience of our shuttle service. We strive to make each guest's stay as comfortable as possible. Thank you for sharing your experience and we hope to welcome you back in the future.

10/10 Excellent

Sherketa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options, shopping
Stayed 3 nights in Mar 2024
Response from Customer Service on Apr 3, 2024
Sherketa, it's fantastic that you enjoyed the numerous dining and shopping options at Sleep Inn Midway Airport. We love providing a location that suits our guests' needs. We look forward to welcoming you again for another superb experience.

8/10 Good

Alece'

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay
Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 3, 2024
Alece', it's great to hear you enjoyed your stay at Sleep Inn Midway Airport. Your satisfaction is our top priority, and we're happy to know we met your expectations. We're looking forward to welcoming you back on your next trip.

6/10 Okay

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The cars, trucks and motorcycle noises were bad all night…not the hotel’s fault. The toilet is very noisy…
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 1, 2024
Laurie, thank you for sharing your experience. It's unfortunate that outside noise was a factor during your stay. At the same time, we're saddened to learn about the disturbance caused by the bathroom fixture. We always strive to provide a peaceful and comfortable environment and will certainly direct your input to the relevant department for review. We hope for another opportunity to serve you better in the future.

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a slight problem with me reservations but the staff was very adamant and polite about fixing the issue.
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 1, 2024
Brandy, it's heartening to hear that our team at Sleep Inn Midway Airport was able to effectively address your reservation concern. We're glad their courteous and unwavering dedication enhanced your visit. Looking forward to hosting you again in the future.

8/10 Good

Susanna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They sent me a text the day before check in about can they do anything special. I responded and got a robo reply that they would get back to me in 2 or 3 days. Breakfast was good. Coffee was bad, both at the breakfast and the room. No comfy chair. Lots of planes heard.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 30, 2024
Susanna, it's pleasing to hear that you enjoyed your breakfast at Sleep Inn Midway Airport. We appreciate your feedback regarding the coffee and our communication. We strive to improve these aspects for a more enjoyable stay. Furthermore, we will consider your suggestion about the room amenities. Sometimes, the activity from the nearby airport can be noticeable and we hope it didn't cause much inconvenience. Looking forward to welcoming you back for an improved experience.

2/10 Terrible

Patricia

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room smell like a skunk.
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 31, 2024
We appreciate the feedback, Patricia.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

10/10 Excellent

Celes

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and close to midway airport.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 30, 2024
Celes, it's wonderful to know that the Sleep Inn Midway Airport's convenient location met your needs perfectly. We strive to make travel easier for our guests, and we're delighted to hear about your positive experience. We hope to host you again in the future when your travels bring you back to the area.

8/10 Good

Isidro

Business traveller
Good place
Stayed 7 nights in Mar 2024
Response from Customer Service on Mar 28, 2024
Isidro, it's great to hear your feedback! We're thrilled you found Sleep Inn Midway Airport to be a good stay. We hope to see you again soon for another welcoming stay!

10/10 Excellent

Juan sanchez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 28, 2024
Juan, thank you for your outstanding rating of Sleep Inn Midway Airport. We're thrilled that you had a satisfying experience. We appreciate your recognition and eagerly await your return visit.