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"All is good except the Lift! We were at 33A, there no chance of get in! Need to squeeze in 1 family member at a time and all meet at the level where our car was parked. The whole process took about 1 hour! No joke. The management need to look into this… "

"It is located in a quiet neighbourhood. While the room’s conditions are very good and well maintained, it may not be convenient for those who do not drive. "

"Very clean motel with all necessities (even washing machine); Room was decent size for 4 people, though you can probably open two large suitcases at once; 15 min walk to Shinbashi, very convenient!"

"Clean and spacious. Check in was very easy. washer/dryer and even laundry detergent were in the unit."

"Great location, new building, room is spacious and clean "

"The location was convenient and the condition of the building was new, but the overall cleanliness of the room was a disappointment. If you need a 4 bed room (4+ people), yes, it's a good option, but if not, I'd recommend booking a hotel nearby as the amenities and cleanliness lacking. "

"Loved the floor plan and all the thoughtful details put into the details. Close to tons of dining options and shopping central. Sits right on top of the train station entrance. Brand new building a major plus."

"I stayed in a room that had laundry and a separate nook for the floor Mats with my two kids and husband. It was perfect. Pros: very close to shops and restaurants all walkable and quiet, as well as close a shrine/temple area. Very pretty area around hotel Laundry in suite Hotel area was spacious and really nice. Con: The cleanliness looks nice but in the bathroom shower area you could see previous water speckles showing it probably wasn’t cleaned well and we were short a pillow case and a...

"The unit needs to be renovated and modernized. The television needs to be replaced. It needs fast wifi and Netflix. Terrible wifi speeds, No fan, loud noise will wake you up at 3am Everyday. "

"During the trip Kyushu, I stayed in two unmanned hotels. The communication with SG is perfect. I got the check in details via email several days before check in. The check in and check out worked efficiently. However I had check in problem with the other unmanned hotel and I spent a lot of time to finish the check in. The room is bigger than traditional hotel at the similar price. You have everything same as traditional hotel but you will also get the kitchen and the washing machine. It is also...

"Excellent location, good price. Bed was firm but comfortable. Easy check in process, no issues. Parking is expensive in the large lot next to the building. Look for budget locations if you need parking. WiFi worked well. Will stay there again in the future. "

"Nice place to stay, clean, quite, a lot of food options, good value."

"Great location to Universal Studios Japan. If you want an inexpensive option for the area this was great. Room was not overly clean they could do a much better job on that end. Limited personal hours at front desk. Do not show up early as no one there until 4pm to check you in. Only about a 10-12 minute walk to universal which is what makes it great"

"캐널시티 바로 아래에 있어서 위치가 좋았습니다. 단지 매트리스나 소파가 낡아서 약간 불편했습니다."

"Easy & convenient to stay with family "

"Our stay here was awesome. I will recommend it to my friends. "

"In room laundry(washer/dryer) was great and the location is perfect for eating and access to transit."

"In terms of clearness and condition of the apartment was quite bad. It is not old and it would be great if the owner put more effort on maintain the place better. In regards the check-in was even worse as we never received an email informing the procedure and we have to wait for over an hour when we arrived to the place to see who can help us. There was no reception or a proper person to ask about it."

"Booked this hotel because it was near airport. Great and spacious apartment but there wasnt anything nearby for food or amenities. Check-in was done online, so there wasnt any staff around but there's a virtual video chat support. Couldnt get a taxi using their phone because the taxi company doesnt speak any english, luckily we managed to get hold of a staff to help us."

"The bed is a bit small but location is good"