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Aristella Swissflair Hotel & Apartements

4.0 star property
Mountain ski retreat with dining and a full-service spa

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Aristella Swissflair Hotel & Apartements

Photo gallery for Aristella Swissflair Hotel & Apartements

Exterior
Triple Room, Balcony, Mountain View (Modern) | View from room
Deluxe Double Room, Balcony, Mountain View (Matterhorn)
Food and drink
Children's area

Overview of Aristella Swissflair Hotel & Apartements

9.6

Exceptional

Highlights
  • Staff & service is scored top 10% in Zermatt by travellers.
  • Cleanliness is scored top 10% in Zermatt by travellers.

Popular amenities

  • Spa
  • Hot tub
  • Breakfast included
  • Free WiFi
  • Laundry
  • Housekeeping

Explore the area

Steinmattweg 7, Zermatt, VS, 3920
  • Popular LocationZermatt-Matterhorn Ski Paradise1 min walk
  • Popular LocationZermatt-Furi Gondola11 min walk
  • Popular LocationSunnegga Ski Resort20 min drive
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Room options

Double Room, Ground Floor

cleanliness

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Triple Room, Balcony, Mountain View (Modern)

cleanliness

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
  • 420 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Room, Balcony, Mountain View

cleanliness

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
  • 527 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Economy Double Room

cleanliness

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Single Room

cleanliness

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room, Bathtub, View (Modern)

cleanliness

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

cleanliness

Highlights

Balcony or patio
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
  • 366 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Panoramic Double Room, Balcony, Mountain View

cleanliness

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
  • 258 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Zermatt

Located in Zermatt, Aristella Swissflair Hotel & Apartements is in a rural area and next to a golf course. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing and skiing lessons, and don't miss out on the sledding and snowshoeing.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Matterhorn glacier paradise - 2 min walk
  • Zermatt Visitor Center - 8 min walk
  • Zermatt-Furi Gondola - 11 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 8 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • Harry`s Ski Bar - 3 min walk
  • Restaurant Max Julen - 3 min walk
  • Zermatt Kaffee Rösterei & Kitchen - 2 min walk
  • Vieux Valais - 4 min walk
  • Saycheese - 6 min walk

About this property

Aristella Swissflair Hotel & Apartements

Upscale hotel adjacent to a golf course
Aristella Swissflair Hotel & Apartements is located close to Zermatt-Matterhorn Ski Paradise, and provides a free breakfast buffet, 9 holes of golf, and a rooftop terrace. Hit the slopes at this hotel offering downhill skiing, a ski shuttle, and ski passes. Treat yourself to some rest and relaxation at Aristella, the onsite spa. Enjoy onsite activities like ice skating, rock climbing, and snowboarding. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • A roundtrip airport shuttle (surcharge), helicopter/airplane tours, and books
  • Multilingual staff, an elevator, and luggage storage
  • A front-desk safe, ATM/banking services, and tour/ticket assistance
Room features
All guestrooms at Aristella Swissflair Hotel & Apartements include comforts such as premium bedding and heated floors, as well as thoughtful touches like laptop-friendly workspaces and bathrobes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with free toiletries and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, heated floors, and coffee/tea makers

Languages

English, French, German, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge) from 8:00 AM to 5:00 PM
  • Train station shuttle on request
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • A restaurant

Things to do

  • 9 holes of golf
  • Books
  • Downhill skiing
  • Full-service spa
  • Golf driving range
  • Helicopter/airplane tours
  • Ice skating
  • Rock climbing
  • Ropes course
  • Sauna
  • Ski passes
  • Ski storage
  • Snowboarding
  • Spa tub
  • Steam room

Family friendly

  • Soundproofed rooms

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • Built in 1963
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Desk
  • Heated floor
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 7:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed during the autumn season.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 800 per vehicle (maximum occupancy 6)
  • Airport shuttle fee per child: CHF 800

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Air conditioning is not provided
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the spa tub
Children under 16 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Aristella
Aristella Hotel
Aristella Zermatt
Hotel Aristella
Hotel Aristella Zermatt
Aristella Hotel Zermatt
Aristella Swissflair Hotel Apartements Zermatt
Aristella Swissflair Hotel Apartements
Aristella Swissflair Apartements Zermatt
Aristella Swissflair Apartements
Aristella Swissflair Hotel & Apartements Hotel
Aristella Swissflair Hotel & Apartements Zermatt
Aristella Swissflair Hotel & Apartements Hotel Zermatt

Frequently asked questions

Is Aristella Swissflair Hotel & Apartements pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Aristella Swissflair Hotel & Apartements?

As of Mar 29, 2024, prices found for a 1-night stay for 2 adults at Aristella Swissflair Hotel & Apartements on Apr 17, 2024 start from CA $367.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Aristella Swissflair Hotel & Apartements?

This property doesn't offer parking.

What time is check-in at Aristella Swissflair Hotel & Apartements?

Check-in start time: 3 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Aristella Swissflair Hotel & Apartements?

Check-out is at 11 AM.

Does Aristella Swissflair Hotel & Apartements provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 800 per vehicle applies.

Where is Aristella Swissflair Hotel & Apartements located?

Located near the slopes, this Zermatt hotel is in the mountains and within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Matterhorn glacier paradise, and Zermatt - Furi. Furi Ski Area and Furi - Riffelberg are also within 5 minutes. Zermatt Gornergratbahn Station is 8 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 9 minutes.

Aristella Swissflair Hotel & Apartements Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 116 out of 144 reviews" "
Rating 8 - Good. 22 out of 144 reviews" "
Rating 6 - Okay. 3 out of 144 reviews" "
Rating 4 - Poor. 2 out of 144 reviews" "
Rating 2 - Terrible. 1 out of 144 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel and easy spot to walk into village or to ski lifts.
Front entrance
Single room
Stayed 5 nights in Dec 2023

10/10 Excellent

S J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and very friendly staff. Thanks!
Stayed 4 nights in Nov 2023

10/10 Excellent

Yu Kwok,

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2023

10/10 Excellent

Ludwig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property with amazing, professional, friendly staff. I enjoyed my stay here. Love the room, the staff, the location, the breakfast, everything!! Thank you!
Stayed 3 nights in Oct 2023

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I loved our stay at Aristella, the staff was very very helpful. We enjoyed using the SPA, everything was clean and the breakfast was great! We would go there again if we visit Zermatt again.
Stayed 1 night in Sep 2023

10/10 Excellent

Pieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Weimin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

YUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice stay, good stuff and good service.
Stayed 1 night in Apr 2023

10/10 Excellent

Monique

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
One of my friends and I planned a ski trip to Zermatt and stayed at the Aristella. The complimentary breakfast was excellent. A great assortment and the best scrambled eggs I've ever had! The staff were all pleasant and helpful. The room was clean and comfortable, and the chocolate left each day was a nice surprise. The location was also very convenient for dining and quick walk to the ski lift. Highly recommend!
Stayed 6 nights in Feb 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heated floors after skiing are great
Stayed 3 nights in Jan 2023