Ratings based on 214 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom winnipeg

Staff awesome!! Room great!!A+A+A+

Posted 10-Dec-2014
Pros: everything!! the staff !!
Cons: only thing is room didn't have a microwave
Location: pretty accessible to everything
Staff were very helpful accommodating the room was great clean the pool area well maintained very impressed with our stay
Comment from Hotel Management
16-Dec-2014 by Mike, Hotel Management
That's great to hear. Thanks for your feedback. We look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Barrie Ontario

Clean, Confortable

Posted 8-Dec-2014
Pros: clean, comfortable, Breakfast worth the cost.
Cons: The bathroom needs a change. The room is large with a countertop 5 feet long. The sink is close to the left side about 6 inches so it is crowded.
good. Bathroom shower height needs improving. to short for normal people let alone tall people. See below.
Comment from Hotel Management
16-Dec-2014 by Mike, Hotel Management
Thanks for your input. We appreciate your situation. We hope to be of service to you again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveller

Getting into the parking lot can be tricky

Posted 28-Nov-2014
Pros: Central location to our events
Cons: Not sure you can do anything about getting in and out of parking lot
Location: Not far from shopping
Enjoyed the stay, certainly met our needs. The staff were very pleasant and accommodating.
Comment from Hotel Management
2-Dec-2014 by Mike, Hotel Management
Thanks for your feedback. We are pleased to learn that you enjoyed your stay. Be sure to come back on your next visit to Winnipeg.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel;

Posted 27-Nov-2014
Good value with full breakfast included in the price we paid
Comment from Hotel Management
2-Dec-2014 by Mike, Hotel Management
Thanks for taking the time to comment. We look forward to seeing you again.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Ottawa ON Canada

Getting old

Posted 12-Nov-2014
Pros: Location and the staff. The food was quite good, too.
Cons: Update the furniture and redesign the closet area.
Location: Very few restaurants within walking distance, and the ones t hat there are are all fast food (Subway, etc). The closest non-fast food outlet was a but
This hotel, which is about a 15 minute drive from the airport and located on Pembina highway about 3 kms from the University of Manitoba, is starting to show its age. The room was clean although the furniture was stained in some places, such as on the arms of the armchair. Threads on the pillow case were coming loose, and there were threads hanging off the edges of the sheets. There were six pillows, but they were all the same kind - the soft, billowing ones that don't really support your neck and head. The hangar bars in the closet area (it's not closed off, just a small alcove near the door) are so low that pants on proper pants hangars drag on the floor. If you leave the luggage rack in the closet area , you can't even hang a shirt. The bathroom is well equipped, with an easily adjusted shower head. The temperature of the shower varied from luke warm to cold when I showered. As this was a handicapped room, there were lots of well placed bars and rails which I used and appreciated. One thing that annoyed me was the sound the heater/air conditioner made. Every time the unit turned on, it made what sounded like a muffled 'thud'. The noise wasn't really loud, but loud enough to wake me up every time it kicked in. And it kicked in about every 1/2 hour all night. What really sets this hotel apart from other hotels, however, is its staff. Even when working double shifts, the staff were consistently cheerful, friendly and helpful, especially the lad picking up the laundry.
Comment from Hotel Management
2-Dec-2014 by Mike, Hotel Management
Thanks for your feedback. We appreciate your comments with regards to the age of the furniture and fixtures at our hotel. Despite their age, we do endeavour to keep things clean and in good operation condition. Thanks for mentioning the heater noise, we have already addressed that issue.You will be pleased to learn that we are currently undertaking a compete refurbishment of our hotel. The first two floors of our new rooms will be open in just a couple of weeks. We are very excite about the changes and are confident tat our guests will be impressed as well.
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Toronto

Good for visitors to University of Manitoba

Posted 7-Nov-2014
Pros: Convenience.
Cons: Newer rooms and furnishings.
Location: Safe location, convenient to the University of Manitoba.
I will return. Facilities were clean and convenient. Look forward to the ongoing renovation. Room was dated but clean and comfortable. Best choice for visiting the University of Manitoba, which was then just 8 minutes away by car.
Comment from Hotel Management
2-Dec-2014 by Mike, Hotel Management
Thanks for your feedback. We hope to see you again soon..
3 out of 5
Recommended
for Everyone
by A verified travellerfrom MB

Nice hotel close to basic places for necessities

Posted 6-Oct-2014
Staff wasnt too friendly. We just checked in and housekeeping was banging our door trying to get in. Building needs updating. Okay view of pembina hwy from the room.
Comment from Hotel Management
16-Oct-2014 by Mike, Hotel Management
Thank you for taking the time to comment as you did. We were all very concerned to learn that you did not find our staff to be friendly and that your stay was disrupted by our housekeeping team. We pride ourselves in the quality of service we provide and in the friendliness of our team members and take it seriously when we fall short in our efforts. Rest assured I will follow up on your comments. You will also be pleased to learn that we are updating all our facilities over the course of the next few months. I am sure you will be pleased with the results. We look forward to the opportunity of welcoming you back to our hotel again in the near future.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

we live out of Wpg and needed a place to stay over

Posted 30-Sep-2014
Pros: close proximity to our friends place, easy access by bus, hoping the 'name' would mean a pleasant stay
Cons: what ever that room was sprayed with was kind of worrying. Hoping that it was not chrysanthemum bed bug killer.
Location: n/a
staff was more than excellent, room was clean although it had a quite over powering fragrance (like something was being covered up), the view was nice, the room was quiet.
Comment from Hotel Management
16-Oct-2014 by Mike, Hotel Management
Thanks for your comments, we are happy that you found our staff to be helpful. We will follow up on the strong fragrance you mentioned. Thanks for bringing it to our attention.
3 out of 5
Recommended
for Personal Event
by A verified traveller

Posted 18-Sep-2014 on Hotels.com
Everything about the stay was great except for being bother by house keeping TWICE once at 9am and once at 11am. If I wanted to wake up at 9 I wouldn't stay in a hotel.
Comment from Hotel Management
29-Nov-2014 by MIke, Hotel Management
Thanks much for your feedback. Typically, we have our housekeepers knock on the doors of the rooms that do not have their "Do Not Disturb" signs posted on their doors in order to determine if it is an appropriate time to service the room. We will review with our housekeepers the importance of respecting the "Do Not Disturb" signs. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Manitoba

Good,nice breakfast,lobby entrance could use some

Posted 14-Sep-2014
Pros: tv
Cons: parking
Location: nothing
Desk boy could learn to speak english better,hard to understand.
Comment from Hotel Management
23-Sep-2014 by Mike, Hotel Management
Thanks so much for your comments. We will review with our staff the importance of speaking clearly.