Ratings based on 175 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Minneapolis, MN

Poor security.

Posted 25-Aug-2014
Pros: Conveniently located
Cons: SECURITY. One camera for an entire parkade is negligent.
Location: It's a good central location.
Our car was broken into during our stay, while parked in the hotel's parking ramp. Someone actually took the time to dislodge the door handle to gain access. We were incredibly disappointed to hear that the hotel only had one security camera in the parkade, and that it basically only covers 2-3 cars worth of parking spaces. Ours was not in those few stalls, so they did not even check the security cam for, say, a person or two walking by the camera, carrying the contents of my trunk. (We left nothing of value in view, everything stolen was from the trunk). The hotel said we were the only ones broken into, so I have to wonder if we were targeted for having American plates on the car - I saw no others. I just can't wrap my head around going to THAT effort to break into a car with no valuables (incentive!) visible. We cut our vacation short as a result, NOT feeling safe there. If you are flying in, the hotel is decent, just somewhat overpriced. If you are driving in, I wouldn't recommend staying there. We had been looking forward to this vacation for a long time. Ending on that note was awful - especially when compounded with not even being able to file a police report / see justice.
3 out of 5
Recommended
for Everyone
by A verified traveller from Alberta

Pretty good hotel.

Posted 17-Aug-2014
The only problem I can think for this hotel was that when we were turning in to go to sleep, there was hair all over the sheets...I went downstairs and they said they would send someone up. About 5 minutes later, someone knocked on the door so when I opened it expecting them to come in and change the bedding, she handed me the clean sheets and left. So we changed the sheets ourselves. The restaurant was wonderful, food was awesome...very quiet hotel..except that one problem, which is huge because I expect a clean bed...thankfully we noticed before laying down.
3 out of 5
Recommended
for Everyone
by A verified traveller

Decent hotel and staff close to amenities

Posted 12-Aug-2014
Pros: Staff were pleasant easy to get to close to what we needed
Cons: the bar/dining room
Location: good shopping in area
good experience will return staff pleasant rates could have been a little cheaper also the bedding could have been a bit cleaner marks on bed skirt and cutains.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to shopping.

Posted 8-Aug-2014
Pros: The area close to shopping. Breakfast was very good.
Cons: the beds were noisy when you were on them.
Location: Ikea, Costco, St. Vital Mall, Toni Roma
Overall it was good. Great service. Unable to access front desk by phone, just rang busy over and over. When sitting on the bed it creaked at every movement. Went down to desk and was given another room. Ate breakfast in dining and it was very good. The location was great for going places.
4 out of 5
Recommended
for Everyone
by A verified traveller

Pleasant stay and great staff

Posted 6-Aug-2014
Pros: Excellent staff
Cons: A little dated
Location: Not the nicest location. Good location across from a grocery store.
There for a sporting event and the hotel was very accommodating.
5 out of 5
Recommended
for Everyone
by A verified traveller from Dakotas

Great Location

Posted 21-Jul-2014
Pros: the location was perfect as it was on the highway we would be taking back to the states in a few days
Cons: two of the lightbulbs were out and we could not be there to wait for service
The desk person went out of his way to locate a REAL tea shop for me to have scones and a pot of tea...and the place was all that I expected- he even printed out a map and a review.
5 out of 5
Recommended
for Business Travellers
by A verified traveller from british columbia

good central location with quiet rooms.

Posted 18-Jul-2014
Pros: location
Cons: do not like that the doors always make such a loud noise when they close. I understand that they are fire doors, and that is good.
Location: shopping, both food wise and personal fashion wise
friendly staff, requests answered and followed through in a timely manner. Loved the pool, they also had an excercise room.
4 out of 5
Recommended
for Everyone
by A verified traveller

Family of Four

Posted 17-Jul-2014
Only stayed one night but really there were no issues. Will stay again.
4 out of 5
Recommended
for Everyone
by Teresa

Nice hotel good location.

Posted 23-Jun-2014
Room was a good size with king bed. Generally clean. Disappointed with the hot tub as it only had 2 working jets and they weren't even very good. Service in lounge a little slow even though we were the only ones in there. Overall not a bad place to stay.
2 out of 5
by Peed Off

Room is old and tired looking and NO breakfast!

Posted 11-Jun-2014
Our room was old and tired looking and the hotel does not include any breakfast. Better choices nearby.