Ratings based on 226 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Buehlerville.....

Nice hotel, but heater was very loud.....

Posted 19-Feb-2015
Hotel was fine, but the heater was really loud.....
4 out of 5
Recommended
for Everyone
by A verified travellerfrom winnipeg, mb

Renovated clean room

Posted 26-Jan-2015
The bathroom has a weird plastic smell but otherwise it was excellent.
2 out of 5
by A verified travellerfrom Long Grove, Ill, USA

Disappointing

Posted 1-Jan-2015
Pros: The view was very nice and location was perfect.
Cons: I understand that these kinds of things happen in the hotel business. I wish they could have done something about my clothes.
Location: The hotel was close to downtown, shopping and the university.
I chose this hotel because it was close to family and friends for the holiday season and because I've had a positive experience with Holiday Inns in the past. To be as objective as possible I will just list off the problems. -My room was only cleaned 2 of the 5 days I stayed at the hotel. -There were no baggage carts available upon my arrival. -The elevators were extremely slow (in service during my stay). -Key cards didn't work regularly. -Finally... Bed bugs! I found a bed bug in the bed and put it in glass and brought it to the front desk. In fairness to the hotel, they refunded the booking. I still had to throw out my entire wardrobe (including presents from Christmas) and have my winter jackets professionally cleaned. After the bed bugs we went to another hotel needless to say.
3 out of 5
Recommended
for Everyone
by A verified traveller

Great Staff - Updated Rooms

Posted 29-Dec-2014
Rooms are being updated. Staff was very friendly and helpful. Breakfast buffet was so-so.
Comment from Hotel Management
20-Jan-2015 by Mike, Hotel Management
Thank you so much for your feedback. We have had many positive reviews on our new guest rooms. I have brought your concerns regarding the breakfast buffet to the attention of our Executive Chef and his team. Rest assured we will address the situation. We look forward to seeing you again
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Dryden, Ontario

Nice clean hotel

Posted 24-Dec-2014
Location: We went to Celebrations dinner theatre just a couple of minutes down the road. It is right on Pembina so easy to get to all routes to anywhere in Wpg
We have no complaints about our stay. The only thing we ran into was the water in the shower ran hot and cold and during a shower you constantly had to adjust the water temperature. I mentioned it to the front desk when we checked out. The room was clean. The beds were comfortable. We were on the tenth floor and it was nice and quiet with a great view of downtown Winnipeg in the distance.
Comment from Hotel Management
20-Jan-2015 by Mike, Hotel Management
Thank you so much for your positive feedback. We are glad you enjoyed your stay. We are in the process of replacing the water balancing cartridges in our guest rooms to address the water temperature fluctuation issue.. I am confident that you will enjoy consistent water temperature and pressure on your next visit. We looking forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom winnipeg

Staff awesome!! Room great!!A+A+A+

Posted 10-Dec-2014
Pros: everything!! the staff !!
Cons: only thing is room didn't have a microwave
Location: pretty accessible to everything
Staff were very helpful accommodating the room was great clean the pool area well maintained very impressed with our stay
Comment from Hotel Management
16-Dec-2014 by Mike, Hotel Management
That's great to hear. Thanks for your feedback. We look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Barrie Ontario

Clean, Confortable

Posted 8-Dec-2014
Pros: clean, comfortable, Breakfast worth the cost.
Cons: The bathroom needs a change. The room is large with a countertop 5 feet long. The sink is close to the left side about 6 inches so it is crowded.
good. Bathroom shower height needs improving. to short for normal people let alone tall people. See below.
Comment from Hotel Management
16-Dec-2014 by Mike, Hotel Management
Thanks for your input. We appreciate your situation. We hope to be of service to you again in the future.
1 out of 5
Recommended
for Couples
by Bradfrom Ontario

Dirty Rooms

Posted 4-Dec-2014 on Hotels.com
The rooms were small, they were not clean, had to request new sheets, the service at the front desk was very slow and almost to the point of rude. The beds were about as uncomfortable as we have ever slept on. Overall not a good experience at all.
Comment from Hotel Management
20-Jan-2015 by MIke, Hotel Management
Thank you so much for taking the time to bring your concerns to our attention. Rest assured, the product and service issues you outlined are certainly not acceptable by our standards. I sincerely apologize for these problems. I have discussed these problems with our guest service and housekeeping teams and assure you that steps have been taken to ensure that situations such as this do not occur again. In addition, we are in the process of replacing the beds in our hotel. Thank you again for your input. We hope that you afford us the opportunity to be of service to you again in the future so you may enjoy a more positive experience at the Holiday Inn Winnipeg South on your next visit.
5 out of 5
Recommended
for Business Travellers
by Ahmadfrom Geulph, ON

Top service

Posted 3-Dec-2014 on Hotels.com
it was for two nights only but it was very nice and comfortable.
Comment from Hotel Management
21-Feb-2015 by MIke, Hotel Management
Great to hear you enjoyed your stay. We look forward to seeing you again.
3 out of 5
Recommended
for Everyone
by A verified traveller

Getting into the parking lot can be tricky

Posted 28-Nov-2014
Pros: Central location to our events
Cons: Not sure you can do anything about getting in and out of parking lot
Location: Not far from shopping
Enjoyed the stay, certainly met our needs. The staff were very pleasant and accommodating.
Comment from Hotel Management
2-Dec-2014 by Mike, Hotel Management
Thanks for your feedback. We are pleased to learn that you enjoyed your stay. Be sure to come back on your next visit to Winnipeg.