"Nice hotel, clean but minimum security "
Spent one night there and went to crayola factory the next day. The hotel was clean, staff was friendly and excellent, the room was clean and comfortable bed.
However, before this I read comments about many people lingering around the hotel lobby, and I, myself experienced the said problem. At 9.00pm, I went to my car to pick up some stuffs. While Passing through the lobby, I saw a man lingering around there, and not sure what he wants. Ignoring him, I quickly go to my car. What I don't know, this man followed me to my car. As I closed my car trunk, he came close behind me and it shocked me.
The man started to tell story that tonight is his mother's birthday and he need to go back home. I'm not sure what he wants, but he clearly said that he is out of gas, and wants me to send him to the petrol station. What I dont understand is that, there were 2 petrol stations just across the road. Because of I am not familiar to the place, I politely refuse his request.
Furthermore, you can just walk across the road to the petrol stations, and in fact, there were some other people at the lobby. I start to think that he purposely waiting for someone who came out from the elevator and follow them.
This is uneasy experience for me. As I like the hotel and staff, they need to improve the security around the hotel. I dont see any security personnel there, and As they provide free 24 hours hot coffee at the lobby, anybody is free to come and go, without being checked for their intentions
Traveller from malvern, PA