Outdoor pool

Reviews of TownePlace Suites by Marriott Whitefish

3 out of 5
TownePlace Suites by Marriott Whitefish
300 Akers Lane, Whitefish, MT

Reviews

9.6

Exceptional

Rating 10 - Excellent. 259 out of 309 reviews" "
Rating 8 - Good. 44 out of 309 reviews" "
Rating 6 - Okay. 2 out of 309 reviews" "
Rating 4 - Poor. 1 out of 309 reviews" "
Rating 2 - Terrible. 3 out of 309 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff. Heated outdoor pool.
Stayed 2 nights in Apr 2024

10/10 Excellent

Blaine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful and friendly.
Stayed 4 nights in Mar 2024
Response from GENERAL MANAGER on Apr 2, 2024
Dear Blaine, Thank you for sharing your experience and highlighting our staff's devotion to exceptional service. Reviews like yours solidify the standards we strive to achieve every day for each guest. We hope you will revisit TownePlace Suites Kalispell Whitefish soon whenever your travels bring you back this way.Visit again soon,Jason Tietema,Assistant General Manager

10/10 Excellent

Bayleigh, Bonney Lake

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms, safe and quiet
Stayed 1 night in Dec 2023
Response from Assistant General Manager on Feb 28, 2024
Dear Bayleigh, Thank you for your recent stay at the TownePlace Suites Kalispell Whitefish. It is a pleasure to know you enjoyed our relaxing accommodations. We hope to see you again on your next trip to Whitefish. Come back to visit,Jason TietemaAssistant General Manager

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice inside. The employees are extra nice and helpful. The breakfast was good. The hot tub was amazing. and we loved the workout room.
Stayed 2 nights in Feb 2024
Response from Lisa B on Apr 4, 2024
Thank you for your great response. All of us enjoy our area, so it's easy to welcome our guests. Visit again soon.

10/10 Excellent

darin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay. Room carpet had a stain.
Stayed 1 night in Jan 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 9 nights in Dec 2023
Response from Assistant General Manager on Jan 29, 2024
Dear Gary, Thank you for the excellent rating! It is always gratifying to receive praise for providing an exceptional experience, and we are delighted you enjoyed your stay. It was a pleasure to accommodate you at TownePlace Suites Kalispell Whitefish, and we look forward to many more visits!See you in the near future,Jason Tietema,Assistant General Manager

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best winter bargain to ski whitefish MT
Second trip to whitefish and stayed here last year as well. Best winter bargain in town. Close to everything you need and staff and property are exceptional.
Stayed 1 night in Jan 2024
Response from Assistant General Manager on Jan 22, 2024
Dear Jeffrey, Thank you for the outstanding review of your recent stay at TownePlace Suites Kalispell Whitefish. We are thrilled that you chose to return for another exceptional ski experience. We appreciate your loyalty to our hotel and your kind compliments about our friendly associates and our convenient location, perfect for exploring all that our beautiful area has to offer. It was a pleasure hosting you, and we look forward to having you join us again soon! See you in the near future, Jason Tietema Assistant General Manager

10/10 Excellent

aly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property. Great location right off the hwy for easy access to Kalispell and Glacier Park. Can walk to downtown Whitefish! Offers courtesy airport shuttle service and really nice complimentary breakfast each morning. The staff is friendly and the main lobby area offers lots of different spaces to eat, play games, read, hang out, etc. Rooms are clean, spacious and very comfortable. Would highly recommend this property.

10/10 Excellent

Nathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Assistant General Manager on Dec 31, 2023
Dear Nathan, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at TownePlace Suites Whitefish Kalispell. We look forward to your return and wish you all the best with your future travels.Happy Holidays and Happy New Year!Visit again soon,Jason TietemaAssistant General Manager

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Creat Hotel
Nice rooms and very clean.
Stayed 1 night in Dec 2023
Response from Assistant General Manager on Dec 26, 2023
Dear William, Thank you for choosing TownePlace Suites Kalispell Whitefish. We are pleased to know how much you liked your guest room. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Happy Holidays and Happy New Year!See you in the near future,Jason TietemaAssistant General Manager

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Assistant General Manager on Jan 16, 2024
Dear Roy, We are thrilled you had an excellent stay at TownePlace Suites Kalispell Whitefish, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.See you in the near future,Jason TietemaAssistant General Manager

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Rhona on Nov 11, 2023
Thanks for the great rating. Thanks for staying with us and hope to see you again soon.

10/10 Excellent

Josh

Travelled with family
Great place to stay
Stayed 3 nights in Oct 2023
Response from Assistant General Manager on Nov 5, 2023
Dear Josh, Thank you for choosing TownePlace Suites Kalispell Whitefish and for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you, and we look forward to welcoming you back soon.See you in the near future,Jason TietemaAssistant General Manager

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Lisa B on Nov 8, 2023
Thank you for the 4 star rating. Visit us again soon !

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The perfect stay!
Speedy check in with super friendly front desk lady. Room was spacious and very clean. Beautiful hotel in amazing location next to everything. Will definitely return!
Stayed 1 night in Sep 2023
Response from GENERAL MANAGER on Sep 11, 2023
Dear Guest, Thank you for your recent stay at the TownePlace Suites Kalispell Whitefish. It is a pleasure to know we exceeded all of your expectations with our attentive service, comfortable accommodations, and convenient location! We enjoyed having you as our guest, and we are excited to see you again on your next trip to the area. Come back to visit,Jason Tietema,Assistant General Manager

8/10 Good

Tina anne l

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Assistant General Manager on Aug 23, 2023
Dear Guest, Thank you for rating your experience at TownePlace Suites Kalispell Whitefish. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area.Visit again soon,Jason TietemaAssistant General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool area is only open until 10pm-During these summer late hours with the high temps, that's too early!
Stayed 1 night in Aug 2023
Response from GM on Aug 17, 2023
Dear Guest,Thank you so much for your input about our summer pool hours, and we will address this concern with our team. We hope the rest of your stay was pleasant and restful.Come back to visit,Jason TietemaAssistant General Manager

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Assistant General Manager on Jul 19, 2023
Dear Marie, Thank you for the positive rating. It is a pleasure knowing your visit with us was an enjoyable one. We look forward to seeing you again soon at TownePlace Suites Kalispell Whitefish. Visit again soon, Jason Tietema Assistant General Manager

10/10 Excellent

Beth

Stayed 1 night in Jul 2023
Response from Assistant General Manager on Aug 7, 2023
Dear Beth, Thank you for rating your stay at TownePlace Suites Kalispell Whitefish. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to welcoming you again soon.See you in the near future,Jason TietemaAssistant General Manager

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, experience, friendly staff, comfortable room, and convenient location in Whitefish
Stayed 1 night in Jun 2023
Response from Assistant General Manager on Jun 30, 2023
Dear Anthony, We are glad you were impressed with our thoughtful hospitality, well-appointed accommodations, and convenient location. It was a pleasure having you, and we look forward to your future visit to TownePlace Suites Kalispell Whitefish. See you in the near future, Jason Tietema Assistant General Manager

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property appears to be brand new - the condition of the rooms and shared areas are immaculate. The breakfast is delicious - scrambled eggs, sausage, and the most awesome little cinnamon scones! The staff is pleasant and efficient. We booked and stayed an extra night because this property was so amazing!
Stayed 1 night in May 2023
Response from Rhona front desk agent on May 28, 2023
Thanks for the great feedback. We take proud in our hotel and glad you had a great and wonderful experience.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Assistant General Manager on Apr 6, 2023
Dear James, Thank you for choosing TownePlace Suites Kalispell Whitefish. We were pleased we exceeded your expectations during your visit. Thank you for being our guest, and we look forward to having another opportunity to provide you with an exceptional stay. See you in the near future, Jason Tietema Assistant General Manager

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Rhona on Apr 2, 2023
Thanks for the great response to our hotel. I am glad you enjoyed your stay.

10/10 Excellent

Anja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff added us in last minute for a delayed train and kept track of train delays so we could sleep! Staff was wonderful!!
Stayed 1 night in Mar 2023
Response from Lisa B on Mar 24, 2023
Thank you for the kind words. Come back and visit again.

8/10 Good

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and very helpful staff.
Stayed 1 night in Feb 2023
Response from Lisa B on Mar 2, 2023
Thank you for your nice comment. Visit again soon.

10/10 Excellent

Peter

Stayed 1 night in Jan 2023
Response from Assistant General Manager on Jan 25, 2023
Dear Peter, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We look forward to you will make TownePlace Suites Kalispell Whitefish your home away from home whenever your travels bring you to our area.See you in the near future,Jason TietemaAssistant General Manager

4/10 Poor

Ronald

Business traveller
Disliked: Staff & service
No one at front desk when I arrived at 1130pm. Finally staff showed 1/2 hour later. Check out they informed me for the first time I had been billed for that night. Wouldn’t make the adjustment. So karma people.
Stayed 5 nights in Jan 2023
Response from Assistant General Manager on Jan 27, 2023
Dear Ronald, We are committed to providing our guests with a fulfilling stay; therefore, we appreciate you bringing your concerns to our attention. We will address your comments with the appropriate individuals, and we thank you for your patience during this time.Come back to visit,Jason Tietema,Assistant General Manager

8/10 Good

James C.

Liked: Staff & service, amenities, property conditions & facilities
Like most hotels, no maid service during 3 night stay.
Response from Assistant General Manager on Jan 14, 2023
Dear James, Thank you for choosing to stay at TownePlace Suites Kalispell Whitefish. We are grateful to you for sharing your feedback on how we could have made your stay perfect. We will share your comments appropriately and we hope to welcome you back soon.Visit again soon,Jason Tietema,Assistant General Manager

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked this stay for my daughter and her family for the night before they were to fly out of Kalispell. The TownePlace Suites staff was really great to work with and helped them get a shuttle to the airport. Could not have asked for nay better. Daughter was so pleased with the room and how nice it was.
Stayed 1 night in Dec 2022
Response from Lisa on Jan 12, 2023
Thank you for your great review. I hope your travels were smooth and uneventful !

10/10 Excellent

Judy

Stayed 2 nights in Oct 2022
Response from Assistant General Manager on Nov 14, 2022
Dear Judy, Thank you for rating your stay at TownePlace Suites Kalispell Whitefish. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.See you in the near future,Jason Tietema,Assistant General Manager

8/10 Good

Hasnat

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Oct 2022
Response from Assistant General Manager on Oct 20, 2022
Dear Hasnat, Thank you for choosing and taking the time to post a rating! It is always gratifying to receive praise for providing an exceptional experience overall, and we are delighted you enjoyed your stay. It was a pleasure to accommodate you at TownePlace Suites Kalispell Whitefish, and we hope to see you again soon. See you in the near future,Jason TietemaAssistant General Manager

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property. Clean and modern. Friendly helpful and accommodative staff. Kids commented that the breakfast was good, which says a lot; they usually don’t have much to say about stuff like that.
Stayed 2 nights in Oct 2022
Response from Assistant General Manager on Oct 28, 2022
Dear Richard, Our gratitude for taking the time to review your stay with us. We are glad you had a great stay and that you all were able to start your day right with our hot breakfast. It is also good to learn you liked our refreshing accommodations and the friendly interactions you had with our associates. All of us at TownePlace Suites Kalispell Whitefish look forward to having you stay with us again. Come back to visit,Jason TietemaAssistant General Manager

10/10 Excellent

Katheryne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked oatmeal with options. Night clerk had great restaurant recommendation.
Stayed 1 night in Oct 2022
Response from Lisa B on Nov 16, 2022
Thank you for your comment. I will share this with the night staff !!

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star staff and accommodations!
We had a lovely stay at TownPlace Suites in Whitefish! The desk staff were probably the nicest I have ever seen, big shoutout to Rhona for being fabulous! Nice breakfasts, fantastic pool/hot tub/fire pit area, super clean, spacious room with a great equipped kitchen. If you didn’t have what you needed, they had it to borrow! *Don’t buy bear spray - they have it for you! We also borrowed bug spray and an umbrella. Thanks for making our stay in Montana even nicer!
Stayed 6 nights in Sep 2022
Response from Assistant General Manager on Sep 26, 2022
Dear Holly, Thank you for your recent stay at the TownePlace Suites Kalispell Whitefish and for posting such a generous review of our hotel. It is a pleasure to know we exceeded all of your expectations with our well-appointed guest room, thoughtful amenities, complimentary breakfast, and courteous service! We will share your kind remarks with everyone, especially our front desk associate, Rhona. We enjoyed having you as our guest, and we hope to see you again on your next trip to Whitefish. Visit again soon,Jason TietemaAssistant General Manager

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, convenient and spacious
Stayed 3 nights in Aug 2022

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great! Comfy beds, nice and spacious rooms, and the amenities were amazing. The pool/hot tub were great, the fire was so cozy. You could use their bikes, and stuff for badminton, ping pong, games. Such a homey feeling to such a wonderful hotel. Got helped nice every step of the way too!
Stayed 2 nights in Aug 2022
Response from General Manager on Aug 23, 2022
Dear Tara, Thank you for your recent stay at the TownePlace Suites Kalispell Whitefish and for posting such a kind review of our hotel. It is a pleasure to know we exceeded all of your expectations with our thoughtful hospitality, abundant amenities, and comfortable accommodations. We enjoyed having you as our guest, and we look forward to seeing you again on your next trip to the area. Visit again soon,Jason Tietema,Assistant General Manager

10/10 Excellent

Marilyn

Stayed 1 night in Jun 2022
Response from Assistant General Manager on Jun 18, 2022
Dear Marilyn, thank you for your excellent rating. We are delighted to know you loved every aspect of our hotel. We hope to welcome you back soon to TownePlace Suites Kalispell Whitefish. Come back to visit, Jason Tietema Assistant General Manager

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice motel. One of the best we stayed at in a long time.
Stayed 1 night in Jun 2022
Response from lisa brown on Aug 3, 2022
We are delighted to know that you enjoyed our motel. Your wonderful feedback makes us all smile, as we strive to deliver on our hospitality promise 24/7.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent. They not only provide excellent service they do it with a friendly smile! Really makes you feel wanted and glad that you were here.
Stayed 28 nights in Apr 2022
Response from Assistant General Manager on May 11, 2022
Dear John, thank you for sharing your experience and highlighting our staff's devotion to exceptional service. Reviews like yours solidify the standards we strive to achieve every day for each guest. We hope you will revisit TownePlace Suites Kalispell Whitefish soon whenever your travels bring you back this way. Visit again soon, Jason Tietema, Assistant General Manager

8/10 Good

DEBI, Hillsboro

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean
Stayed 1 night in Apr 2022
Response from Assistant General Manager on Apr 21, 2022
Dear Debi, thank you for your recent stay at the TownePlace Suites Kalispell Whitefish and for posting such a great review of our hotel. It is a pleasure to know we exceeded all of your expectations! We enjoyed having you as our guest, and we look forward to seeing you again on your next trip to Whitefish. Best Regards, Jason Tietema, Assistant General Manager

8/10 Good

Sherrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and welcoming.
Stayed 1 night in Mar 2022
Response from Assistant General Manager on Mar 22, 2022
Dear Sherrie, thank you for sharing your experience and highlighting our staff's devotion to exceptional service. Reviews like yours solidify the standards we strive to achieve every day for each guest. We hope you will revisit TownePlace Suites Kalispell Whitefish soon whenever your travels bring you back this way. See you in the near future, Jason Tietema, Assistant General Manager

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly, and the building and rooms were incredibly clean. There was ample room for luggage in a large walk in closet, and another large closet in the bathroom with drawers and plenty of storage. Our family of 5 was more than comfortable, even with all of our ski gear. They loaned out a funny book about local animals to our kids, as well as sleds to use in a park. They were knowledgeable about the area, and answered questions for us. The breakfast was average, but the heated pool and hot tub were amazing. I would absolutely recommend this facility!
Stayed 1 night in Mar 2022

2/10 Terrible

Paul

Stayed 1 night in Feb 2022
Response from Assistant General Manager on Jul 17, 2022
Dear Paul, thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Visit again soon, Jason Tietema, Assistant General Manager

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2022
Response from Assistant General Manager on Feb 13, 2022
Dear Harrison, thank you for rating your stay at TownePlace Suites Kalispell Whitefish. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Visit again soon, Jason Tietema, Assistant General Manager

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from Assistant General Manager on Jul 17, 2022
Dear Benjamin, thank you for the perfect rating. We are glad you had a wonderful time at TownePlace Suites Kalispell Whitefish. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Visit again soon, Jason Tietema, Assistant General Manager

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, friendly, affordable, nice rooms
Stayed 3 nights in Feb 2022
Response from Assistant General Manager on Feb 13, 2022
Dear Michael, thank you for being a guest at TownePlace Suites Kalispell Whitefish. We are glad to know you were pleased with our comfortable accommodations at a reasonable price. We also appreciate you mentioning our courteous associates. It was a pleasure to host you, and we look forward to your return visit. Visit again soon, Jason Tietema, Assistant General Manager

10/10 Excellent

Elaine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from GM on Aug 15, 2022
Dear Elaine, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to TownePlace Suites Kalispell Whitefish. Come back to visit, Jason Tietema Assistant General Manager

8/10 Good

Jason

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice hotel. When I booked it, I booked it because it was pet friendly. Although when we arrived I found out that there was a $100 per night pet fee. If I would of known the fee was so high I would have booked a nicer hotel.
Stayed 1 night in Dec 2021
Response from Assistant General Manager on Jan 4, 2022
Dear Jason, thank you for being our guest and for taking the time to write your review. We regret your dissatisfaction regards to the charges for the pets. It is never our intention to disappoint our guests, but these fees are listed on our website and we regret you were not aware of it. We hope that the rest of your stay in our city was pleasant, and we wish you all the best with your travels! Warm Regards, Jason Tietema, Assistant General Manager

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 3 nights in Dec 2021
Response from Assistant General Manager on Dec 11, 2021
Dear Nick, thank you for allowing us to host your recent stay at Whitefish. Your kind words are most appreciated. On behalf of all of us at TownePlace Suites Kalispell Whitefish, we look forward to you joining us again soon! Come back to visit, Jason Tietema Assistant General Manager