Terrace/patio

Reviews of Charming Dog-Friendly Condo with Hot Tub - Walk to the Slopes


Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 51 reviews" "
Rating 8 - Good. 12 out of 51 reviews" "
Rating 6 - Okay. 3 out of 51 reviews" "
Rating 4 - Poor. 5 out of 51 reviews" "
Rating 2 - Terrible. 0 out of 51 reviews" "

8.2/10

Cleanliness

8.0/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Angela K.

Liked: Cleanliness
Great Stay
We enjoyed our stay. For those looking to ski, we found jumping on the Home Again run right off Tamarack to be the easiest.
Stayed 3 nights in Mar 2024

10/10 Excellent

Matthew L.

Liked: Cleanliness
Great rental near slopes
Five of us stayed here for a ski holiday. Place was super clean. Access to ski slopes, small shop, etc was excellent. Hot tub and small deck were great to have. Having an indoor garage bonus. Great communication from owner.
Stayed 4 nights in Feb 2024

10/10 Excellent

John R.

Liked: Cleanliness
Ski vacation
Everything was great. Very clean and well stocked with everything we needed including board games. Good location to the base lodge. Downtown Whitefish was very nice. Plenty of restaurant options in the area. Piggyback BBQ was awesome!
Stayed 4 nights in Jan 2024

4/10 Poor

Dallin S., Salt Lake City

Disliked: Cleanliness
Watch out in the summer, no A/C
I know weather is not controllable but with it being 90 degrees plus outside that meant it was 87 degrees inside with NO A/C. It is not listed as an amenity so I guess it's on us for not noticing that but still with it being so hot inside with only fans to try and control the temp we dreaded going back to the place every night because it was so hot with no relief. There needs to at least be a portable a/c unit for the times that it is hot. The coolest it ever was inside was 82 degrees that was in the morning after having windows open and fans on all night. Cleanliness was lacking with dirty shower, shower drain and bathroom drain didn't drain well. Broken toilet seat that was uncomfortable and who knows how you clean it that well. Broken threshold with screws coming out if in main walking area with a pile of dirt on the floor. I don't know which was worse-the dirty shower with hair that backed up or the dirty sheets they provided us to sleep on. If the cleanliness is improved and the little simple things get fixed this would be a great place, as along as it stays cool outside. With how little we could actually be there because of the heat issue it was not worth the money. During the winter this would be a killer location to stay at but if you are thinking of staying in the summer check the weather because it will be hotter inside this condo than outside.
Stayed 4 nights in Aug 2023
Response from VrboOwner on Sep 4, 2023
Thank you for your review, Dallin. We sincerely apologize for the issues you experienced during your stay, as well as any personal touch you found lacking. Moving forward, our local staff has taken immediate action and addressed your concerns so that we can prevent any further issues in the future. Thank you again for this valuable information as we always welcome the opportunity to improve. We understand how disappointing it was that the home was in this condition upon your arrival. Please know we strive to provide every guest with a relaxing stay. We hope to have another chance to impress you on a future stay.

6/10 Okay

Golda H.

Liked: Cleanliness
Beautiful quiet location, but……..
This condo is located in a beautiful place. However, we did have a few issues, starting with gaining access to the condo. The directions I was sent did not work. After spending 40 min the phone I was finally told that the garage door access is not working and we we need to use the alternate key entry. We finally got in! This condo does not have A/C but they do have overhead fans or box fans available. The toilet seat in the main bathroom was broken, we had light bulbs burnt out, the TV remotes had to have new batteries put in all of them. Which we bought. But worst of all was the top bunk bed falling while my niece was on it. She 19 and weighs 118 lbs. come to find out the bed and top frame was only held up by small staples. They sent someone out to look at it the next day but they couldn’t fix it until after our check out. Since we needed the bed we put the top bunk mattresses on the living room floor for our stay. They are very lucky that my niece wasn’t hurt just some scrapes and she was very surprised when it fell. So far no one has reached out to offer us any type of compensation such as a partial refund for not being able to use all the beds or just having this type of bunk bed failure. They need to do some significant work for us to stay there again.
Stayed 4 nights in Jul 2023
Response from VrboOwner on Aug 23, 2023
Hi, Golda, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We sincerely apologize for the inconvenience you encountered during your stay. It is always our goal for our guests to be able to use everything the home has to offer. We appreciate our guests' preferences as a means to improve, and we have forwarded your comments along to our property management to consider in the future. We hope to host you again soon!

10/10 Excellent

Heather A.

Liked: Cleanliness
Great Place
This was a wonderful condo with a huge garage! Having parking for two vehicles was great! The only hiccup we had was the code for the garage didn't work, so the whole group had to use the one key to get in and out. I was unable to contact anyone who could help with that issue. Besides that, it was very clean, comfortable, and had plenty of linens. I loved the welcome letters and being able to have my dog stay there with us. I would definitely book here again when in the area.
Stayed 4 nights in Jun 2023
Response from VrboOwner on Jul 5, 2023
Thank you for your review, Heather. We are glad that you had a great stay with us. We apologize for the inconvenience you experienced because of the garage code. We appreciate you bringing this to our attention and we have forwarded this to our local manager so that this will be taken care of and so it will not cause an issue for our future guests. We look forward to welcoming you back for another wonderful getaway in the future!

6/10 Okay

Barbara H.

Liked: Cleanliness
Nice condo but were some glitches
Very nice comfortable clean and attractive condo in the ski village. However there were several frustrations. The key pad to open the door didn’t work, there was no hot water, a screen was missing from the window thé allowed allowed the most air to come in and the French doors wouldn’t open in the other room. (It was 85 degrees inside when we arrived). All was fixed quickly the next day. Then on our last night, excited to use the hot tub before we left, we found it luke warm.
Stayed 3 nights in Jun 2023

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pros: close to hill. Elevator. Parking. Layout. Close to hot tub. Cons: Unable to control heat in living room and first bedroom. No land line. Cell phone coverage is poor, dropped calls, unable to contact rental company. Some standard amenities missing (coffee filters, Saran Wrap, Kleenex)
Stayed 4 nights in Feb 2023

8/10 Good

Scott B.

Nice Unit, Noisy Buildng
Nice unit. Noisy building. Pros: nice furniture, kitchen, beds, bathrooms, parking. 3min drive to resort parking lots. 5 min walk up to village lifts, or down to skiway to base area. Cons: adjacent to elevator, right above 3 garage doors, right below other units, adjacent to complex hot-tub. So lots of noise to deal with. If a noisy stay isn’t your thing, should find another place. If noise doesn’t bother you this is a real nice unit.
Stayed 4 nights in Feb 2022
Response from VrboOwner on Jun 21, 2023
Scott, thank you for taking the time to share your experience. We sincerely apologize for any disturbance caused by neighbors during your visit, and we are sorry if this caused a negative impact on your visit. We hope for another opportunity to host you again soon, for a much more enjoyable stay. Thank you for being our guests!

8/10 Good

Stacey L., Missoula, MT

Great location for WF ski vacation
Great location within walking distance to WF Ski resort. The property could be stocked with a few more kitchen necessities. There were plenty of beds for up to 10 people. Carpet was in need of cleaning. In any case we would be happy to stay again.
Stayed 3 nights in Dec 2020
Response from VrboOwner on Jun 21, 2023
Stacey, we are so glad you enjoyed your ski vacation. We appreciate your suggestions to help us provide a better stay experience for our guests. We hope to hos you in the future. Thank you!

10/10 Excellent

Ann M.

Liked: Cleanliness
Whitefish
Great location. Comfortable unit everything we needed. Well stocked. Easy to walk to ski Hill and a few restaurants
Stayed 3 nights in Dec 2020

8/10 Good

Chad T.

Comfortable condo with great location for skiing
No issues with check in or check out Comfortable and clean As advertised Had clogged sink in master bathroom We called about it but no one ever showed up to fix My husband snaked the drain undoing the pea trap and removed a large, mouse size clump of material. Disgusting!! I’m sure it would have been an expensive plumber visit!
Stayed 5 nights in Nov 2020
Response from VrboOwner on Jun 21, 2023
Chad, thank you for the review of your stay. We are so glad the check-in and out process worked well for you. We apologize for the issues with the sink and that help did not arrive during your stay. We never intend for guests to have to do maintenance work on vacation. We hope you will return and we can better impress you.Thank you ofr being our guests!

10/10 Excellent

terri o.

Liked: Cleanliness
Property was fine, very quiet, great that it was dog friendly. The kitchen could be better stocked.
Everything was fine.
Stayed 6 nights in Nov 2020

10/10 Excellent

Gina H., Camarillo, CA

Liked: Cleanliness
Fun at the Slopes in Summer
We enjoyed a gathering of adult siblings and spouses for a couple nights prior to entering Glacier National Park. The condo was big and clean and the kitchen well stocked, so we were able to prepare home cooked meals. Our dog was welcomed and the garage was big enough for our camper van. At first I was taken aback at how high above the town we were but as soon as we took a short walk to the Alpine Slide, I was glad we were at the slopes. Felt like a kid again!
Stayed 2 nights in Aug 2020

4/10 Poor

Alan H.

Disliked: Cleanliness
Motorcycle ride
The property is worn and needs updating. The carpet are stained and the walls are scuffed and one of the bedrooms has some holes in the wall. No hot water in the hall bathroom sink and the tube drain was clogged and drained slowed, took three days to get someone to unclog the drain.
Stayed 5 nights in Aug 2020
Response from VrboOwner on Jun 21, 2023
Hi Alan. Thank you for your review. We're sorry to hear that the home was in this condition upon your arrival as it is never our intention to disappoint. We have passed your comments along to our local staff so that we can address these issues. We do apologize that these details were missed prior to your arrival. We do hope that we have another chance in the future to impress you.

4/10 Poor

Mellody B., Chicago, USA

Disliked: Cleanliness
Fantastic area! Not clean unit!!
We loved Whitfish as a town and hiking at the ski resort! The unit we rented was quite dirty and smelled like dogs. The carpet was not clean and I spent the first four hours dusting and cleaning. We emailed Vacasa immediately but no response. There was no human we could contact so I ended up cleaning the unit.
Stayed 6 nights in Jul 2020
Response from VrboOwner on Jun 21, 2023
Thank you for staying with us, Mellody! We apologize for the condition of the home. Please know that this is not our usual standard of cleaning. We encourage guests to call our 24 hour Guest Service line to alert us to issues with cleanliness while in the home so that we can promptly rectify the situation. We hope to have the opportunity to better impress you in the future.

10/10 Excellent

Sarah P.

Liked: Cleanliness
Whitefish mtb getaway
Great location for a quick mtb weekend getaway with the pup! Clean, convenient, and close to the fun activities on the mtn! :)
Stayed 3 nights in Jul 2020

10/10 Excellent

Earl J.

Liked: Cleanliness
Great Ski Access
Great ski location
Stayed 4 nights in Feb 2020

8/10 Good

Jennifer C.

Liked: Cleanliness
Black Diamond condo
We had a great time... the weather didn’t cooperate but, the condo worked out ok. There were a few issues. 1. The garage door did stop working, maybe due to the power going out, late one night 2. The hot water didn’t work in the guest bathroom sink 3. The tv didn’t work- which was ok, but would have been a nice option to have while waiting for the storm to pass... we enjoyed our stay and the condo is one we still would rent again.
Stayed 4 nights in Mar 2020

10/10 Excellent

shayna c.

Liked: Cleanliness
.
.
Stayed 2 nights in Sep 2019

10/10 Excellent

Shane R.

Liked: Cleanliness
As advertised
Nice place. Just as described and in the pictures online. Hot tub access was easy and nice. Place was comfortable and ample space in living room and kitchen
Stayed 2 nights in Aug 2019

10/10 Excellent

Andrea B.

Liked: Cleanliness
Roomy condo!
Great location on the mountain and plenty of room for the family to spread out and play!
Stayed 2 nights in Jul 2019

4/10 Poor

Erik S., Seattle, WA

Great location but super noisy
This property had several benefits but also several issues. The pros: 1. Great location. Right in the ski area, ski in-ski out. 2. Heated garage. A definite bonus in Whitefish in the winter. 3. The management company Vacasa was very responsive to issues and also very available when we needed to contact them. The downside: 1. The construction of this property is terrible. The walls are paper thin. I stay in a hotel about 50 night a year, and I don't think I have ever been in a louder facility. Specific examples: The unit 1B is right above the garage doors. Literally 5 feet from your head when you are sleeping in the master bedroom. Normally not a big deal, but the week we stayed there, other tenants decided to use the garage door to enter/exit the building rather than the front door. The constant opening and closing of the door right under our heads was really disruptive. The hot tub is about 20 feet from the unit. Also, not normally a problem, except the week we stayed the constant partying, loud music, beer drinking, and loud vulgar language right outside our windows was easily heard like they were in the living room with us. Not a great experience when trying to enjoy a nice family vacation with our kids. The ceiling was so thin, the people walking above us in 2B sounded like they were wearing their ski boots. We could also hear music and conversation easily. 2. The kitchen could have been better supplied. The pots and pans and dishes were fine, but nothing like tuperware to store our leftovers. Also, no foil, plastic wrap, and no condiments were left in the fridge like is common in a Homeaway rental from our experience. 3. Although the rental clearly says no pets, it seems as though someone has previously had pets, because my wife is allergic to cats and dogs and had problems with her allergies when we were in the unit, and they cleared up outside. Overall, I was reluctant to leave a negative review, especially since Vacasa was very receptive to some of the issues we had with the noise, but overall, it was an unpleasant experience for us. I suppose if the unit above had been vacant, and the other tenants had been a little more respectful of others, we would have had a much better time. However, without knowing who else is going to be in the building, I would not stay there again.
Stayed 7 nights in Feb 2019
Response from VrboOwner on Jun 21, 2023
We are sorry this guest wasn't happy with their stay. This unit is located right next to other units, so you may hear neighbors from time to time. Many of our guests choose this location for its amazing location and easy access to the slopes! This unit is not pet-friendly and we apologize that your wife was affected by allergies during her stay. We hope we have the opportunity to impress you in the future!

10/10 Excellent

Hannah W.

Great condo in great location!
We had an amazing time here! The location was perfect, right at the base of the ski lifts and walking distance to the lodge. Just a short drive to downtown Whitefish. The condo was big, but also cozy. We love the hot tub and the fireplace! Would definitely stay here again!
Stayed 2 nights in Sep 2018

8/10 Good

Gerald C.

Great Condo on Big Mountain
We enjoyed our stay and the place was nice, clean and larger than the pictures show. We had an issue with heat thermostat but the mgt company responded right away and explained a few things and all was well after a few hours. The kids enjoyed the hot tub and Unit 1B patio was right next to the hot tub area which was nice. Ski in ski out access was about 5-10 min walk from condo or a shuttle can drop u off at the base lodge. Would stay their again in future.
Stayed 2 nights in Mar 2018

8/10 Good

Al S.

Good Location - Clean and good amenities
Condo was a reasonable walk to the ski ticket booth and lifts. The hot tub functioned well, was clean and never busy. Condo had lot's of TVs for apres ski enjoyment. The ski village is also very short walk with lot's of good food options. There was adequate kitchen supplies to make a couple good meals (including BBQ). Was nice to be able to pull our vehicle inside the garage because it was snowing so much. Only disappointment or word of caution, is the email from VRBO had two different house numbers, and the building only has one house number. In summary, all the information is in the email but you have to pay attention closely. We quickly read the email and arrived late at night, which lead to a confusing and frustrating experience looking for the wrong address number. No need for both in the email, only include the one on the building.
Stayed 4 nights in Feb 2018
Response from VrboOwner on Jun 21, 2023
We apologize for any confusion the directions caused.

10/10 Excellent

Tracey S.

Great location
Very comfortable. Hot tub right outside. Staff so nice shuttle to n from base of mountain
Stayed 9 nights in Mar 2017