Terrace/patio
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Reviews of Shannon Heights B&B

2.5 out of 5
Shannon Heights B&B
2149 Ensign Quay, West Kelowna, BC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 50 out of 61 reviews" "
Rating 8 - Good. 7 out of 61 reviews" "
Rating 6 - Okay. 1 out of 61 reviews" "
Rating 4 - Poor. 1 out of 61 reviews" "
Rating 2 - Terrible. 2 out of 61 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Jody-Ann

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The woman who takes care of this B&B is very abrasive. She would be happy if never contacted directly by anyone staying in her BNB. We froze the one night that we stayed. I had booked 2 nights but we went elsewhere for our second night even after paying for 2 nights. There is nothing around that you can walk to. The view is amazing. The place was very clean, almost sterile and modern.
Stayed 2 nights in Nov 2023
Response from Elisabeta on Nov 8, 2023
Sorry you felt that way. We are here to help, make everyone feel welcome and happy when they stay with us. The temperature can easily be adjusted by every guest to insure confort.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Elisabeta on Aug 23, 2023
Thank you

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our stay was very enjoyable. Everything exceeded our expectations. The breakfast was very delicious and very well prepared. We hope that it will be safe with the wildfire in the area as this is truly one of Kelowna’s hidden gems. We definitely plan to stay here again when we are back in the area.
Stayed 1 night in Aug 2023
Response from Elisabeta on Aug 23, 2023
Thank you

10/10 Excellent

Jie-Fei Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean, absolutely enjoyed the stay!
Stayed 1 night in Aug 2023
Response from Elisabeta on Aug 19, 2023
Thank you

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Elisabeta on Aug 11, 2023
Thank you

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Newer property. Host/owner on site and very attentive to detail. Room is well furnished and comfortable. Easy access to roads and the numerous vineyards in the area. Host was very helpful in suggesting restaurants and vineyards to visit along with information and instructions on best route to use. Would stay here again. Very clean and quiet
Stayed 1 night in Aug 2023
Response from Elisabeta on Aug 11, 2023
Thank you

10/10 Excellent

Lara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I never stayed in a place so clean, very impressed.
Stayed 1 night in Aug 2023
Response from Elisabeta on Aug 9, 2023
Thank you

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent views over West Kelowna. Spacious accommodation.
Stayed 1 night in Jul 2023
Response from Elisabeta on Jul 30, 2023
Thank you

10/10 Excellent

David

Stayed 2 nights in Jul 2023
Response from Elisabeta on Aug 19, 2023
Thank you

8/10 Good

Larissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean and lovely. Our room was comfortable, had some nice touches and the bathroom was clean! Only thing that could be improved on would be the check in, finding the place was a bit difficult at night.
Stayed 1 night in Jul 2023
Response from Elisabeta on Jul 25, 2023
Thank you for your review. The home is easily accessible if you follow Google maps. It will bring you straight to our location.

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Elisabeta on Jul 23, 2023
Thank you

10/10 Excellent

David, Toronto

Travelled with family
Liked: Staff & service, property conditions & facilities
A lovely spot high above the city with a breathtaking view. Ours hosts were friendly and helpful and made sure we were comfortable
Stayed 4 nights in Jul 2023
Response from Elisabeta on Jul 23, 2023
Thank you

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view and close to west side vineyards.
Stayed 1 night in Jul 2023
Response from Elisabeta on Jul 20, 2023
Thank you

10/10 Excellent

Selena

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
It’s a brand new building and very very clean. Shannon is carefully prepared a lot of supplies for customers to let us feel being at home.
Stayed 1 night in Jul 2023
Response from Elisabeta on Jul 20, 2023
Thank you

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
It was so clean and quiet with a beautiful view!!
Stayed 1 night in Jul 2023
Response from Elisabeta on Jul 15, 2023
Thank you

10/10 Excellent

Linda, Vulcan

Stayed 1 night in Jul 2023
Response from Elisabeta on Aug 3, 2023
Thank you

10/10 Excellent

Meaghan

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean
Stayed 1 night in Jul 2023
Response from Elisabeta on Jul 15, 2023
Thank you

10/10 Excellent

Don

Stayed 1 night in Jul 2023
Response from Elisabeta on Sep 1, 2023
Thank you

10/10 Excellent

Pieter and Fran

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night at this quiet property and really enjoyed the amazing view from the quiet, comfortable patio. The bed was comfortable and the kitchen welcoming. There are 3 separate rooms with a shared kitchen/common space so it would be especially welcoming for a group.
Stayed 1 night in Jul 2023
Response from Elisabeta on Jul 7, 2023
Thank you

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Booked and checked in late due to a last minute flight change. Property manager texted me all of the check in instructions, super easy. Nice new home in West Kelowna, lots of parking. The space is brand new and SO CLEAN! Had a really comfy sleep. Woke up the next morning to an awesome breakfast spread, ate on the outdoor patio overlooking the lake. Great location if you're checking out the West K wineries, a bit far from downtown if you're wanting to spend more time there. But would definitely stay again!
Stayed 1 night in Jul 2023
Response from Elisabeta on Jul 6, 2023
Thank you

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time here! Super clean and nice with great views. Great proximity to wineries in west Kelowna. A little loud at breakfast time, but overall super happy with our stay and would stay again!
Stayed 2 nights in Jun 2023
Response from Elisabeta on Jul 3, 2023
Thank you

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
This was a wonderful place to stay. The room and shared kitchen space were immaculate. The host provided a beautiful breakfast for us and the views overlooking the city from the deck were spectacular. Definitely recommend this place!
Stayed 1 night in Jun 2023
Response from Elisabeta on Jul 2, 2023
Thank you

10/10 Excellent

Bogdan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and cozy place with gorgeous view
Stayed 1 night in Jun 2023
Response from Elisabeta on Jun 18, 2023
Thank you

10/10 Excellent

Pritika

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2023
Response from Elisabeta on Jun 18, 2023
Thank you

10/10 Excellent

Dorota

Liked: Cleanliness
Stayed 1 night in Jun 2023
Response from Elisabeta on Jun 18, 2023
Thank you

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and organized bnb. Breakfast was excellent. View was very pleasant. Elisabeta was a very good host and very knowledgeable about her business. Very simple contactless checkin. She has figured out all the details of running a very efficient bnb. The shared kitchen, common area was convenient and well appointed. We found no issue in sharing it with the other guests. Would stay again as it is good value and a nice space !
Stayed 1 night in Jun 2023
Response from Elisabeta on Jun 13, 2023
Thank you and we look forward to hosting you in the future.

10/10 Excellent

Boon

Liked: Cleanliness, staff & service, property conditions & facilities
A bright and spacious suite with best in class cleanliness. A bonus was the great view of the lake!
Stayed 2 nights in May 2023
Response from Elisabeta on May 31, 2023
Thank you

8/10 Good

Warren, Prince George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice new clean place but in a residential area and shared common space. Advertisement did not say that.
Stayed 1 night in May 2023
Response from Elisaneta on May 27, 2023
Thank you for your review. If you look at the picture title it is clearly states the kitchen, dining area and patio are shared.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning views, central west side location, beautifully equipped and attention to detail make this a fantastic value.
Stayed 1 night in May 2023
Response from Elisabeta on May 31, 2023
Thank you

10/10 Excellent

Qing

Stayed 1 night in May 2023
Response from Elisabeta on May 31, 2023
Thank you

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was very pleasant and helpful . Beautiful location and proximity to the city . Lovely new space would use again 11-10
Stayed 1 night in May 2023
Response from Elisabeta on May 21, 2023
Thank you and we look forward to hosting you in the future.

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A jewel in West Kelowna
This guest house is brand spanking new in a new development and spotlessly clean. Incredibly comfortable king bed and high quality linens, bathroom and walkin closet en suite. The common area is clean and comfortable, delicious continental breakfast, beautiful views of the lake and hills. Elisabeta responded quickly to every question.
Stayed 1 night in Sep 2022
Response from Elisabeta on Sep 30, 2022
Thank you and we look forward to hosting you in the future.

10/10 Excellent

Babak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do recommend this place , it is nice clean and safe. just a note though there are 3 separate rooms so you are going to share the place with 2 more groups . Each room has its own bathroom but the Kitchen and dinning table will be shared. Overall it is a great location and place . The Host is very nice . Thanks
Stayed 2 nights in Sep 2022
Response from Elisabeta on Sep 27, 2022
Thank you

2/10 Terrible

Kamran

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst property ever. The space feels congested specially when you have 3 other families living on the same floor sharing the living and kitchen. Their kid upstairs run around the house all night and keep you up. Worst stay ever
Stayed 1 night in Sep 2022
Response from Elisabeta on Sep 16, 2022
Our kids don’t run around the house because they are big!

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice new house on the hill overlooking the lake. The rooms are clean and spacious. Nice breakfast Good parking
Stayed 2 nights in Sep 2022
Response from Elisabeta on Sep 9, 2022
Thank you

2/10 Terrible

Susan

Disliked: Staff & service, property conditions & facilities, room comfort
NOT a hotel
This is a basement with four separate bedrooms each rented out and a shared kitchen. Not what we were expecting.
Stayed 1 night in Aug 2022
Response from Elisabeta on Sep 2, 2022
Hi, We are not a Hotel, we are a Bed and Breakfast. Please see add and pictures.

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Elisabeta on Sep 1, 2022
Thank you

10/10 Excellent

Saber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stay in late August
We had a great stay at Shannon Heights. The building is brand new. The room was so clean and the breakfast was acceptable. Add to this the spectacular view of the lake and the city. The only concern was the AC which can not be set independately for each room.
Stayed 2 nights in Aug 2022
Response from Elisabeta on Aug 30, 2022
Thank you

10/10 Excellent

Manjasmin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing stay at this property, the host was so accommodating. Our space was so clean! Would definitely stay at this place again and would recommend it!
Stayed 2 nights in Aug 2022
Response from Elisabeta on Aug 21, 2022
Thank you and we look forward to hosting you again!

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with fantastic amenities. Amazing view off the patio. Simple but delicious self serve breakfast. Good communication with the host. I would stay here again in a heartbeat.
Stayed 1 night in Aug 2022
Response from Elisabeta on Aug 19, 2022
Thank you

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with stunning view, great little breakfast, immaculately clean. Easy to get to in a cute residential area. Will definitely stay there again. We were thrilled with the place and with the owner, who was super nice.
Stayed 2 nights in Aug 2022
Response from Elisabeta on Aug 22, 2022
Thank you and we look forward to hosting you in the future.

10/10 Excellent

Pete

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property
Very clean and comfortable. I would definitely stay here again.
Stayed 1 night in Aug 2022
Response from Elisabeta on Aug 17, 2022
Thank you

10/10 Excellent

jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 1 night in Aug 2022
Response from Elisabeta on Aug 16, 2022
Thank you

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a brand new independent house so it is very clean. I loved it! Will come back again to stay here! Less than 15 mins drive to downtown.
Stayed 2 nights in Aug 2022
Response from Elisabeta on Aug 12, 2022
Thank you

8/10 Good

TIANMING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view as expected!
Stayed 2 nights in Aug 2022
Response from Elisabeta on Aug 12, 2022
Thank you

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean new room with comfortable bed. The tv we could not access, difficult to figure out and there was no one to ask. Breakfast was good continental style but the Keurig stopped working and we were unable to have coffee. Again there was no one to report to re problems
Stayed 1 night in Aug 2022
Response from Elisabeta on Aug 12, 2022
Thank you for your review. You can always contact us by phone or text because we are here to assist with any issues.

6/10 Okay

Brittany

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a lovely stay. Everything was great. But there was a boil water advisory issued that our host knew about and neglected to tell us. When I saw the sign and asked about it she said that she was aware And advised us to boil our water. She Was not proactive in telling us.
Stayed 2 nights in Aug 2022
Response from Elisabeta on Nov 24, 2022
We provided clean water in each room for all guests. The boil water advisory sign is visible and everyone can see it.

10/10 Excellent

huiru

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really beautiful view . The rooms really nice . I love it!
Stayed 1 night in Aug 2022
Response from Elisabeta on Aug 4, 2022
Thank you

8/10 Good

Farshad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place
It was an amazing experience with super clean and comfy place and a beautiful view.
Stayed 1 night in Jul 2022
Response from Elisabeta on Aug 1, 2022
Thank you

10/10 Excellent

Tricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, extremely clean, comfortable, with a good variety of breakfast items.
Stayed 2 nights in Jul 2022
Response from Elisabeta on Jul 31, 2022
Thank you