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Reviews of Rodeway Inn

2 out of 5
Rodeway Inn
282 North Ave, Washington, PA

Reviews

5.8
Rating 10 - Excellent. 81 out of 551 reviews" "
Rating 8 - Good. 126 out of 551 reviews" "
Rating 6 - Okay. 115 out of 551 reviews" "
Rating 4 - Poor. 97 out of 551 reviews" "
Rating 2 - Terrible. 132 out of 551 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

4.6/10

Amenities

5.6/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

4/10 Poor

Shaylyn

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

James

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very dated. Bathroom is dirty, door does not have safety locks. Tv remotes need batteries and no staff in lobby.
Stayed 1 night in Nov 2023
Response from General Manager on Nov 27, 2023
Dear JamesThank you for your business and thank you for taking time to input your valuable feedback, it is very important to us. I appreciate you giving us a wonderful rating. I apologize the room condition and the absence of the front desk, we will try to fix that sooner.Thank youSincerelySheetal PatelGeneral Manager

2/10 Terrible

Brittany

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed
Response from General Manager on Nov 12, 2023
Dear BrittanyThank you for taking time to input your valuable feedback, I apologize, we could not meet your standards during your stay. Thank you SincerelySheetal PatelGeneral Manager

2/10 Terrible

Audrey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Cigarette burn holes in sheets. Dingy yellow pillow cases in room. Dirty bathroom and toilet. Obvious that others are living in some of the rooms. Walking around all hours of the night. Did not feel safe.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 25, 2023
Dear AudreyThank you for taking time to input your valuable feedback, it is very important to us. I apologize, we could not meet your standards during your stay. We will work hard to improve on the areas of your concern. Please choose to stay with us again so we can provide a better stay experience to you.Thank youSincerelySheetal PatelGeneral Manager

10/10 Excellent

Mark

Good
Stay for business trip. I am a repeat guest. Very clean motel with good maintenance. This is an older one story, big room
Stayed 1 night in Oct 2023
Response from General Manager on Oct 25, 2023
Dear MarkThank you for your business and thank you for taking time to input your valuable feedback. Your wonderful rating encourages us to provide an outstanding guest services to all our guests. I am glad you enjoyed your stay at our motel. Thank you for your kind words about our property and sure enough your words describes us well. We hope to see you again soon.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Washington PA

10/10 Excellent

Jamie, Lebanon

Stayed 1 night in Oct 2023
Response from General Manager on Nov 12, 2023
Dear GuestThank you for taking time to input your valuable feedback it is very much appreciated. Thank you for your wonderful rating and I am glad you enjoyed your stay at our motel. We hope to see you again soon.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from General Manager on Oct 25, 2023
Dear JohnThank you for your business and thank you for taking time to input your valuable feedback. Your wonderful rating encourages us to provide an outstanding guest services to all our guests. I am glad you enjoyed your stay at our motel. Thank you for your kind words about our property and sure enough your words describes us well. We hope to see you again soon.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Washington PA

2/10 Terrible

Derrick

Disliked: Amenities, property conditions & facilities
Very very dirty. We had to sleep in the car
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 25, 2023
Dear DerrickThank you for taking time to input your valuable feedback, it is very important to us. I apologize, we could not meet your standards during your stay. We will work hard to improve on the areas of your concern. Please choose to stay with us again so we can provide a better stay experience to you.Thank youSincerelySheetal PatelGeneral Manager

8/10 Good

David

Business traveller
Liked: Staff & service
Very average but for the price good for a night .
Stayed 1 night in Oct 2023
Response from General Manager on Oct 25, 2023
Dear DavidThank you for your business and thank you for taking time to input your valuable feedback. Your wonderful rating encourages us to provide an outstanding guest services to all our guests. I am glad you enjoyed your stay at our motel. Thank you for your kind words about our property and sure enough your words describes us well. We hope to see you again soon.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Washington PA

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service!
Stayed 1 night in Oct 2023
Response from General Manager on Oct 25, 2023
Dear FrederickThank you for your business and thank you for taking time to input your valuable feedback. Your wonderful rating encourages us to provide an outstanding guest services to all our guests. I am glad you enjoyed your stay at our motel. Thank you for your kind words about our property and sure enough your words describes us well. We hope to see you again soon.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Washington PA

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 14, 2023
Dear Michael Thank you for taking time to input your valuable feedback, it is very much appreciated. I apologize for the inconvenience during the stay at our motel, we will work hard to improve our services to have a better stay experience for our guests. Please choose to stay with us again so we can provide better service.Thank you SincerelySheetal PatelGeneral ManagerRodeway Inn Washington PA

2/10 Terrible

Ayhan

Disliked: Staff & service
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 14, 2023
Dear Ahyan Thank you for taking time to input your valuable feedback, it is very much appreciated. I apologize for the inconvenience during the stay at our motel, we will work hard to improve our services to have a better stay experience for our guests. Please choose to stay with us again so we can provide better service.Thank you SincerelySheetal PatelGeneral ManagerRodeway Inn Washington PA

8/10 Good

Arturo

Stayed 2 nights in Sep 2023
Response from General Manager on Oct 6, 2023
Dear ArturoThank you for taking time to input your valuable feedback, it is very important to us, we appreciate your business and a wonderful rating. I am glad you enjoyed your stay at our motel. We hope to see you again soon,sincerelySheetal PatelGeneral ManagerRodeway Inn

6/10 Okay

Sanjiv

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Microwave & fridge not working. No coffee machine in room. Not enough good towels. Small Bathroom.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 14, 2023
Dear SanjivThank you for your business and thank you for giving a wonderful rating. We appreciate, I apologize, if there were any issues with the insufficient supplies of linens during your stay, we will work on it to resolve it for future guests. We hope to see you again soon.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Washington PA

2/10 Terrible

John

Stayed 1 night in Sep 2023
Response from General Manager on Oct 6, 2023
Dear JohnThank you for taking time to input your valuable feedback. I apologize, we could not meet your standards during your stay.Thank youSincerelySheetal PatelGeneral Manager

6/10 Okay

Jason

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Sep 2023
Response from General Manager on Sep 14, 2023
Dear Jason Thank you for taking time to input your valuable feedback, it is very much appreciated. I apologize for the inconvenience during the stay at our motel, we will work hard to improve our services to have a better stay experience for our guests. Please choose to stay with us again so we can provide better service.Thank you SincerelySheetal PatelGeneral ManagerRodeway Inn Washington PA

6/10 Okay

Isabella

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointing to say the least… Was looking forward to a clean, comfortable place to stay . Walked into room with dirty sheets, towels and leftover food on floor from previous guests.. Pool was closed and website says otherwise.. Just really disgusting and would never stay again.. Just white trash..
Stayed 1 night in Aug 2023
Response from General Manager on Sep 14, 2023
Dear Isabella Thank you for taking time to input your valuable feedback, it is very much appreciated. I apologize for the inconvenience during the stay at our motel, we will work hard to improve our services to have a better stay experience for our guests. Please choose to stay with us again so we can provide better service.Thank you SincerelySheetal PatelGeneral ManagerRodeway Inn Washington PA

2/10 Terrible

Cordelia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a brown stain on the walls, sheets were dirty and had old food and bugs in them, peeling paint and an odd mildewy smell. Just sleep in your car.
Stayed 1 night in Aug 2023
Response from General Manager on Sep 14, 2023
Dear Cordelia Thank you for taking time to input your valuable feedback, it is very much appreciated. I apologize for the inconvenience during the stay at our motel, we will work hard to improve our services to have a better stay experience for our guests. Please choose to stay with us again so we can provide better service.Thank you SincerelySheetal PatelGeneral ManagerRodeway Inn Washington PA

10/10 Excellent

Alina

Stayed 1 night in Aug 2023
Response from General Manager on Sep 14, 2023
Dear AlinaThank you for your business and a wonderful rating, it is much appreciated. The reviews like yours gives us a continuous encouragement to provide outstanding customer services to all our guests.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Washington PA

2/10 Terrible

Maisie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verbally abusive manager
Booked a non-smoking room 2 weeks in advance, turned up at to a smoking room that still had ash in the ash tray. The room was filthy, there was a cigarette in the shower. Called the front desk and sat in my car while they cleaned it, because they had no other rooms available. This was a busy festival weekend and there were no other hotels available for a 20 mile radius, and this was at 11.30pm. When I called the manager he was verbally abusive and told me 'This is a you problem and if you didn't like the room you could have left' and hung up on me. Called the umbrella company to arrange a refund, when they contacted the hotel he lied to them and told them it was a non smoking room that had been cleaned (see attached photos of ash tray and cigarette - the entire room stank of smoke).
Stayed 1 night in Aug 2023
Response from General Manager on Sep 14, 2023
Dear Maisie Thank you for taking time to input your valuable feedback, it is very much appreciated. I apologize for the inconvenience during the stay at our motel, we will work hard to improve our services to have a better stay experience for our guests. Please choose to stay with us again so we can provide better service.Thank you SincerelySheetal PatelGeneral ManagerRodeway Inn Washington PA

2/10 Terrible

Krista

Stayed 1 night in Aug 2023
Response from General Manager on Sep 14, 2023
Dear Krista Thank you for taking time to input your valuable feedback, it is very much appreciated. I apologize for the inconvenience during the stay at our motel, we will work hard to improve our services to have a better stay experience for our guests. Please choose to stay with us again so we can provide better service.Thank you SincerelySheetal PatelGeneral ManagerRodeway Inn Washington PA

4/10 Poor

Martin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from General Manager on Aug 11, 2023
Dear MartinThank you for taking time to input your valuable feedback, it is very important to us. I apologize, we could not meet your standards during your stay. We will work hard to improve on the areas of your concern.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn

4/10 Poor

Thomas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I was assigned two rooms. The first room was okay. Adequate enough for an overnight stay. The second room smelled heavily of cigarette smoke. There were burn holes in the covers and some black stains on the sheets. There were no towels in the second room. The facility was understaffed during check in so there was a 10 minute waiting to be checked in and another 10 minute wait in the lobby to get towels.
Stayed 1 night in Aug 2023
Response from General Manager on Aug 6, 2023
Dear ThomasThank you for taking time to input your valuable feedback and response, it is very important to us. I apologize, we could not meet your standards during your stay at our motel. We will work hard to improve on the areas of your concern. Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Washington PA

4/10 Poor

Sriram

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from General Manager on Aug 6, 2023
Dear SriramThank you for taking time to input your valuable feedback and response, it is very important to us. I apologize, we could not meet your standards during your stay at our motel. We will work hard to improve on the areas of your concern. Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Washington PA

8/10 Good

Brandon

Stayed 1 night in Jul 2023
Response from General Manager on Sep 14, 2023
Dear BrandonThank you for your business and a wonderful rating, it is much appreciated. The reviews like yours gives us a continuous encouragement to provide outstanding customer services to all our guests.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Washington PA

10/10 Excellent

Robert

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I was displaced with my dog. We stayed for 4 nights and while there she had to be put down. They were very welcoming with her and then so kind when she passed away. The room was clean and safe and the staff was very attentive. The only issues were the wi-fi was very slow and hard to log on and the pool is closed.
Stayed 4 nights in Jun 2023
Response from General Manager on Jul 18, 2023
Dear RobertThank you for taking time to input your valuable feedback, it is very important to us. I am so sorry to hear about your loved dog, my prayers are with you. Apologize, for pool being in maintenance, it is not open this year. we hope to see you again soon.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Washington

2/10 Terrible

Aly

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst place ever
Stayed 1 night in Jun 2023
Response from General Manager on Jul 18, 2023
Dear AlyThank you for taking time to input your valuable feedback, it is very important to us. I apologize for inconvenience during your stay at our motel. We will work hard to improve on the areas of your concern. Thanking youSincerelySheetal PatelGeneral ManagerRodeway Inn Washington

2/10 Terrible

Bruno

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from General Manager on Jul 18, 2023
Dear BrunoThank you for taking time to input your valuable feedback, it is very important to us. I apologize for inconvenience during your stay at our motel. We will work hard to improve on the areas of your concern. Thanking youSincerelySheetal PatelGeneral ManagerRodeway Inn Washington

2/10 Terrible

Ian

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from General Manager on Jul 18, 2023
Dear IanThank you for taking time to input your valuable feedback, it is very important to us. I apologize for inconvenience during your stay at our motel. We will work hard to improve on the areas of your concern. Thanking youSincerelySheetal PatelGeneral ManagerRodeway Inn Washington

4/10 Poor

Leslie

Disliked: Cleanliness, property conditions & facilities
They had no record of my reservation even after showing my receipt and confirmation. They charged me again, the price i had a receipt for, which gave me a place to sleep. But i need to check if i was charged twice. Broken tv, broken shower, broken hair dryer.
Stayed 1 night in Jun 2023
Response from General Manager on Jul 18, 2023
Dear LeslieThank you for taking time to input your valuable feedback, it is very important to us. I apologize for inconvenience during your stay at our motel. We will work hard to improve on the areas of your concern. Thanking youSincerelySheetal PatelGeneral ManagerRodeway Inn Washington

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When driving onto property immediately notice that outside pool was under some type of construction - looked like it wasn't maintained for years. All access was shutdown to the pool. After checking in and going to room, found room very unclean. Bed sheets had burn marks, and bathroom looked like it belongs in an outhouse. This was false advertising as I had booked a non-smoking room, and obviously was assigned a smoking room. I went back to front office, and wanted to cancel my check-in as we could not stay in this dirty place. The clerk stated that Expedia would not let me cancel. Even so, my family would not stay here, and so we left the property. I left am filing a grievance on this and since I had travel protection on this I am putting in a filing to get my money back.
Stayed 2 nights in Jun 2023
Response from General Manager on Jul 18, 2023
Dear RobertThank you for taking time to input your valuable feedback, it is very important to us. I apologize for inconvenience during your stay at our motel. We will work hard to improve on the areas of your concern. Thanking youSincerelySheetal PatelGeneral ManagerRodeway Inn Washington

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run away
It was a huge disappointment. The property is definitely not being managed. The room was dirty, literally on the floor. Its about as getto as it gets. Dont be fooled by the pool, it's so poorly kept, the fence is falling in.
Stayed 3 nights in Jun 2023
Response from General Manager on Jul 18, 2023
Dear GuestThank you for taking time to input your valuable feedback, it is very important to us. I apologize for inconvenience during your stay at our motel. We will work hard to improve on the areas of your concern. Thanking youSincerelySheetal PatelGeneral ManagerRodeway Inn Washington

10/10 Excellent

Beverlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from General Manager on Jun 10, 2023
Dear BeverlieThank you for your business and thank you for taking time to input your excellent rating and feedback. We are so glad you enjoyed your stay at our motel. Great reviews like yours encourage us to provide outstanding guest services to all our guests. Your loyalty is much appreciated. We hope to see you again soon.Thank you Sincerely Sheetal PatelGeneral Manager Rodeway Inn Washington

4/10 Poor

Christina

Business traveller
Disliked: Cleanliness, property conditions & facilities
Room very dirty
Stayed 1 night in Dec 2022
Response from General Manager on Jan 27, 2023
Dear ChristinaThank you for your business and thank you for taking time to input your valuable feedback. I apologize, we could not meet your standards during your stay, please choose to stay with us again so we can provide a better stay experience to you.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn

4/10 Poor

Ernest

Disliked: Cleanliness, staff & service, property conditions & facilities
Had to wait for a half of a hour for someone to come to the front desk , bed was stained and dirty.
Stayed 1 night in Nov 2022
Response from General Manager on Nov 16, 2022
Dear ErnestThank you for taking time to input your valuable feedback, it is very important to us. Thank you for your business and I apologize, we could not meet your standards during your stay. We will work hard to improve.Thanking youSincerelySheetal PatelGeneral ManagerRodeway Inn Washington PA

2/10 Terrible

Euzebio

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was given a room bed was dirty under covers had seeds on bedsheets. Moved to another room and bedsheets were stained Couldn’t stay, had to find another property
Stayed 2 nights in Oct 2022
Response from General Manager on Nov 16, 2022
Dear EuzebioThank you for taking time to input your valuable feedback, it is very important to us. Thank you for your business and I apologize, we could not meet your standards during your stay. We will work hard to improve.Thanking youSincerelySheetal PatelGeneral ManagerRodeway Inn Washington PA

2/10 Terrible

Mohamed Ismail Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad
Stayed 1 night in Sep 2022
Response from General Manager on Nov 16, 2022
Dear MohammedThank you for taking time to input your valuable feedback, it is very important to us. Thank you for your business and I apologize, we could not meet your standards during your stay. We will work hard to improve.Thanking youSincerelySheetal PatelGeneral ManagerRodeway Inn Washington PA

2/10 Terrible

Cherisse

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At peak check in time (3:00pm) no one was at the front desk, called a cell phone and after 25 minutes a manager arrived to check in. When I rejected the 1st room I was shown, I again had to call and wait 25 minutes for a manager. Rooms literally looked like detention cells or military barracks. Army green blanket with hole in it, tucked in around mattress with Box springs showing. Smelled like smoke. My "king bed" was a queen room with one of the beds taken out and a queen left in the furthest spot from door "white" wall cracked and dirty where other bed had been. Cigarette burns on floor. No built in for clothes. Its possible that room was in process of renovation but the manager did not mention this. When I rejected the 2nd room he offered me a deluxe handicapped room that looked essentially the same but did have a night stand on either side of the bed. Sign posted at front desk greets you with "No refunds once checked in", and "address any issues with the room condition with in 15 minutes of check in" . I did not feel safe enough to stay in room, but rather than wait another 30 minutes for the manager I left my key in my room and went to another hotel. The pictures on the website look nothing like the office or the rooms and should be changed. The only thing that looked like the website was the outdoor pool area which did look nice. Otherwise it looked as if the rooms would be rented by the hour.
Stayed 1 night in Aug 2022
Response from General Manager on Nov 16, 2022
Dear CherisseThank you for taking time to input your valuable feedback, it is very important to us. Thank you for your business and I apologize, we could not meet your standards during your stay. We will work hard to improve.Thanking youSincerelySheetal PatelGeneral ManagerRodeway Inn Washington PA

2/10 Terrible

Ryan, Pittsburgh

Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst hotel I've ever seen. The photos on the Expedia listing are not of this hotel. It's a scam, don't stay here.
Stayed 3 nights in Sep 2022

2/10 Terrible

Mary

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross
Thevroom was disgusting, smelled, there were no towels provided, however we would not have risked showering here anyway. There was grafitti on the walls. Some of the lights did not work.
Stayed 1 night in Sep 2022
Response from General Manager on Sep 16, 2022
Dear Marythank you for taking time to input your valuable feedback, We appreciate your business and I apologize we could not meet your standards during your stay, please choose to stay with us again so we can provide a better stay experience.Thanking yousincerelySheetal PatelRodeway Inn Washington

2/10 Terrible

Kim

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnot stay there there were roaches in two different rooms. I have been asking you for my refund and i never received it. So now im taking the next steps. To allert the media of the bug infestation. And i do have pictures!
Stayed 1 night in Sep 2022

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't enjoy any of my stay. My room was filthy floor felt like grease all over it turned my socks black sink was dirty the walls all had something splattered or thrown on them nobody looks like they clean at all and fridge leaked and so did the sink there was poop on the outside of my toilet it was just very dissatisfying the staff was rude when we tried to explain then they said that they will fight my complaint so I won't give my money back
Stayed 1 night in Sep 2022
Response from General Manager on Sep 16, 2022
Dear Katherinethank you for taking time to input your valuable feedback, We appreciate your business and I apologize we could not meet your standards during your stay, please choose to stay with us again so we can provide a better stay experience.Thanking yousincerelySheetal PatelRodeway Inn Washington

4/10 Poor

karlise, akron

Stayed 1 night in Sep 2022

2/10 Terrible

Myriqa

Disliked: Staff & service, amenities, property conditions & facilities
To start off the door look like somebody had kicked it in and the lock was tampered with. The smell of the room smelled like cigarettes had been burning for days. The floor was visibly dirty. There was stains in the tub. The remote to the TV had dirt all around it and crumbs to the point the buttons were extremely stiff. There were flies and nets flying around. This property need to be inspected by the state department of health. Also, the safety of the property were a concern there were 2 men walking around the property constantly looking like they were preying on some one . You can see junkies walking from the back of the property being the my room was in the front closer to the welcome desk.
Stayed 1 night in Aug 2022
Response from General Manager on Sep 16, 2022
Dear Myriqathank you for taking time to input your valuable feedback, We appreciate your business and I apologize we could not meet your standards during your stay, please choose to stay with us again so we can provide a better stay experience.Thanking yousincerelySheetal PatelRodeway Inn Washington

4/10 Poor

Kara

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were dirty. I had to wipe down one wall because their was dead bugs and other things on the wall. The floors were filthy couldn't let my grandbabies on the floor at all or their knees and feet were black. The shower barely worked in the one room and in the sink in the morning there was little worm thing and gnats everywhere
Stayed 3 nights in Aug 2022
Response from General Manager on Sep 16, 2022
Dear Karathank you for taking time to input your valuable feedback, We appreciate your business and I apologize we could not meet your standards during your stay, please choose to stay with us again so we can provide a better stay experience.Thanking yousincerelySheetal PatelRodeway Inn Washington

2/10 Terrible

stacy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was not the hotel pictured on expedia. The dirtiest room I've ever stayed in. No refund once checked in. Lights didn't work, one of the door knobs fell off, room key kept deactivating. Smelled like smoke, a lot of non desirables staying there. Just a crackhead motel.
Stayed 2 nights in Aug 2022
Response from General Manager on Sep 16, 2022
Dear Stacythank you for taking time to input your valuable feedback, We appreciate your business and I apologize we could not meet your standards during your stay, please choose to stay with us again so we can provide a better stay experience.Thanking yousincerelySheetal PatelRodeway Inn Washington

2/10 Terrible

Julie, Mount Pleasant

Stayed 1 night in Aug 2022