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Reviews of Ayres Hotel Vista Carlsbad

3.5 out of 5
Ayres Hotel Vista Carlsbad
2100 Radiance Way, Vista, CA

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1195 out of 1382 reviews" "
Rating 8 - Good. 140 out of 1382 reviews" "
Rating 6 - Okay. 22 out of 1382 reviews" "
Rating 4 - Poor. 12 out of 1382 reviews" "
Rating 2 - Terrible. 13 out of 1382 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Very clean nice hotel
Stayed 1 night in May 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, clean and modern, safe and quiet area. Definitely a good place to stay if you're going to Legoland as it is only 15 to 20 minutes from the park entrance. We have stayed here twice and have not had any issues.
Stayed 2 nights in May 2024

10/10 Excellent

anahi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean Friendly service The cleaning ladies were very helpful
Stayed 2 nights in May 2024

6/10 Okay

laya

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The restroom was not clean, and there were several drips on the toilet seat.
Stayed 1 night in May 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jerome

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free charging for my Tesla
Stayed 1 night in Apr 2024
Response from Management on May 27, 2024
Hello Jerome,Thank you for staying with us. We're glad you enjoyed our hotel, including the complimentary Tesla charger. We hope to see you again.

10/10 Excellent

Jerome

Business traveller
Liked: Amenities
Great people working there
Stayed 1 night in Apr 2024
Response from Management on May 27, 2024
Hello Jerome,Thank you for staying with us. We're glad you enjoyed the hotel and our staff. We hope to see you again soon.

8/10 Good

Lupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Management on May 28, 2024
Hello Lupe,Thank you for staying with us. We're glad you enjoyed your stay and we hope to see you again.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Management on May 27, 2024
Hello Lauren,Thank you for staying with us. We're glad that you enjoyed your stay and we hope to see you again.

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time stay! The man that checked us in was amazing! Even asked if we would like late check out since we came in at midnight. 1st time here and I recommend this to anyone that likes that upscale feel. I’m for sure coming back.
Stayed 1 night in May 2024
Response from Management on May 25, 2024
Hello Monica,Thank you for staying with us. We're glad to hear you enjoyed the stay and service you received from our Front Desk. We hope you again soon.

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Still felt like new. Been open for 4 years.
Stayed 2 nights in May 2024
Response from Management on May 24, 2024
Hello Lori,Thank you for staying with us. We're glad that you enjoyed the "new hotel" feel of our property. We hope to see you again soon.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Highly recommend.
Stayed 2 nights in Apr 2024
Response from Management on May 24, 2024
Hello Lisa,Thank you for staying with us. We're pleased to hear you enjoyed your stay. We hope you return in the future.

10/10 Excellent

ADAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality hotel and great service
Stayed 1 night in May 2024
Response from Management on May 24, 2024
Hello Adam,Thank you for staying with us. We're glad to hear you enjoyed the hotel and service provided. We hope to see you again soon.

10/10 Excellent

Edgar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to LEGOLAND, stores, shopping and dinning options
Stayed 4 nights in May 2024
Response from Isaiah on May 20, 2024
Thank you for choosing Ayres Vista Carlsbad! We are happy to see you enjoyed your stay and hope to see you again.

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Management on May 19, 2024
Hello Travis,Thank you for choosing our property. We're glad that you enjoyed your stay and we hope you return in the future.

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy access, and the free breakfast didn’t hurt!
Stayed 2 nights in Mar 2024
Response from Management on May 18, 2024
Hello Juan,Thank you for staying with us. We're glad that you enjoyed the hotel, including the breakfast. We hope to see you again.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and modern only thing is channels on tv are very choppy
Stayed 2 nights in May 2024
Response from Management on May 15, 2024
Hello Christian,Thank you for staying with us. We're glad that you enjoyed the stay and we hope to see you again.

10/10 Excellent

shahed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and even more wonderful staff. Excellent overall.
Stayed 2 nights in May 2024
Response from Management on May 15, 2024
Hello Shahed,Thank you for staying with us. We're glad that you enjoyed the hotel, including our staff. We hope to see you again.

10/10 Excellent

Beatriz

Stayed 1 night in May 2024

10/10 Excellent

Michelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk attendant was incredible!
Stayed 1 night in Mar 2024
Response from Management on May 12, 2024
Hello Michelle,Thank you for staying with us. We're glad that you enjoyed the hotel, including the front desk staff. We hope to see you again.

8/10 Good

Ruben

Stayed 1 night in May 2024
Response from Management on May 12, 2024
Hello Ruben,Thank you for staying with us. We're glad that you enjoyed the hotel. We hope to see you again.

10/10 Excellent

Raymond, Ajax

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favourite hotels. We were in town for work and leisure and Ayres was awesome! Locations is convenient and the room was clean, and spacious! Great customer service from the front desk, to the housekeeping, and the omelette/breakfast lady! Definitely will only go here when in town!!!
Stayed 5 nights in May 2024
Response from Management on May 12, 2024
Hello Raymond,Thank you for staying with us. We're glad that you enjoyed the hotel, including the location, breakfast, and the staff. We hope you will return soon.

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very comfortable
Stayed 1 night in May 2024
Response from Management on May 12, 2024
Hello Tanya,Thank you for staying with us. We're glad that you enjoyed the stay and we hope to see you again.

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Great for families. Great location
Stayed 4 nights in Apr 2024
Response from Management on May 8, 2024
Hello Sherry,Thank you for staying with us. We're glad you enjoyed the hotel, including it's location. We hope to see you again.

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access , quiet, neighborhood, breakfast, room all great.
Stayed 2 nights in May 2024
Response from Management on May 8, 2024
Hello Manuel,Thank you for staying with us. We're glad that you enjoyed the hotel, including breakfast and the room. We hope you return in the future.

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean. Room was really nice and comfortable.
Stayed 1 night in May 2024
Response from Management on May 8, 2024
Hello Kirk,Thank you for staying with us. We're glad that you enjoyed the hotel, including the cleanliness and room. We hope to see you again.

10/10 Excellent

leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
W breakfast
Stayed 1 night in Apr 2024
Response from Management on May 8, 2024
Hello Leslie,Thank you for staying with us. We're glad that you enjoyed the hotel and hope to see you again.

10/10 Excellent

Nuve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My Carlsbad go to!
Stayed 1 night in Apr 2024
Response from Management on May 8, 2024
Hello Nuve,Thank you for staying with us. We're glad you enjoyed the hotel and hope to see you again.

10/10 Excellent

Mohammad

Stayed 1 night in May 2024
Response from Management on May 24, 2024
Hello Mohammad,Thank you for staying with us. We're glad that you enjoyed your stay. We hope to see you again.

10/10 Excellent

Micheal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm, nice staff, nice guests, excellent rooms. Fantastic breakfast 👍
Stayed 2 nights in Apr 2024
Response from Management on May 8, 2024
Hello Michael,Thank you for staying with us. We're pleased to hear you enjoyed the hotel, including breakfast and staff. We hope to see you again.

8/10 Good

amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not get the internet to work Which was a bummer because I needed to work
Stayed 1 night in Apr 2024
Response from Management on May 8, 2024
Hello Amy,Thank you for staying with us. We're so sorry about the WiFi trouble. This is not normal and we hope you will give us another chance in the future.

10/10 Excellent

irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't aware of the pets around. Got startled a few times in the elevators and by dogs barking.
Stayed 2 nights in Apr 2024
Response from Carl Holmes on Apr 30, 2024
Hello Irene,Thank you for your review and score. We are sorry to hear that you were startled a few times. We are pet friendly and always ask our owners to sign and follow our pet conduct. We hope to see you again soon.

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Apr 2024
Response from Management on Apr 30, 2024
Hello Keith,Thank you for staying with us. We're glad that you enjoyed the hotel and we hope to see you again.

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed many times at Ayres Vista/ Carlsbad. All staff are friendly and accommodating. Love the 12 pm checkout!
Stayed 1 night in Apr 2024
Response from Management on Apr 26, 2024
Hello Judy,Thank you for your return stay with us. We're glad you enjoyed yourself and the 12:00 PM checkout time. We hope to see you again soon.

10/10 Excellent

Zalan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Mar 2024
Response from Management on Apr 26, 2024
Hello Zalan,Thank you for staying at our property. We're glad you enjoyed the stay, including the cleanliness and friendliness. We hope to see you again.

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at your hotel each visit was outstanding service from the staff at this hotel.
Stayed 2 nights in Apr 2024
Response from Management on Apr 26, 2024
Hello Howard,Thank you for staying at our property. We're happy to hear you enjoyed your return visit. We hope you return soon.

10/10 Excellent

Micheal

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable. Staff are outstanding. rooms excellent. Breakfast warm and cozy and food great
Stayed 1 night in Apr 2024
Response from Management on Apr 26, 2024
Hello Michael,Thank you for staying with us. We're pleased to hear you enjoyed the rooms, breakfast, and our staff. We hope to see you again.

10/10 Excellent

jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean property. Everyone was very friendly and the hotel was a great location for the flower fields.
Stayed 1 night in Apr 2024
Response from Management on Apr 22, 2024
Hello Jason,Thank you for staying at our property. We're pleased to hear you enjoyed the cleanliness, location, and our staff. We hope to see you again.

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Apr 2024
Response from Management on Apr 22, 2024
Hello Thomas,Thank you for staying with us. We're pleased to hear you enjoyed your stay. We hope to see you again.

10/10 Excellent

TERESA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is fantastic! Very personable staff from the front desk, maid service & breakfast attendants. Custom made omelet's each morning! Wide selection of breakfast foods and beverages. Very pretty hotel. We extended our stay due to how impressed we were with the hotel overall. A
Stayed 1 night in Apr 2024
Response from Management on Apr 22, 2024
Hello Teresa,Thank you for staying with us. We're glad that you enjoyed the stay, including the staff and breakfast. We hope to see you again.

4/10 Poor

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful, clean property and mostly friendly staff. Unfortunately Sean the Assistant General Manager and Sherrina were not very friendly or hospitable. Apparently if you need to switch rooms and/or innocently complain about genuine noise issues to the night auditor you get kicked out and told that AirBNB might be a "better option." Now that doesn't seem like very hospitable, friendly or world class service to me??? And FYI, cokes are $4 each.
Stayed 1 night in Apr 2024
Response from Management on Apr 22, 2024
Hello Brian,Thank you for staying with us. We're sorry to hear that your stay didn't go as expected. We will use your feedback to improve our training.

10/10 Excellent

Carrie, San Diego

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I cannot express how satisfied we were with the hotel. Everything from the cleanliness of the hotel and rooms to the amazing bartender (I believe his name was Jaylen - try his specialty cocktails!) to Carl, the GM (SO friendly and accommodating), we were extremely satisfied. We have multiple basketball tournaments in the area coming up and will definitely be staying here again!
Stayed 1 night in Apr 2024
Response from Management on Apr 21, 2024
Hello Carrie,Thank you for staying with us. We're pleased to hear you enjoyed your stay, including our bartender Jaylen and Carl. We look forward to having you again.

8/10 Good

Joshua

Stayed 1 night in Apr 2024
Response from Management on May 8, 2024
Hello Joshua,Thank you for staying with us. We're glad that you enjoyed the hotel. We look forward to having you again.

10/10 Excellent

veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is around 3 years old. Its very beautiful. Feel safe. Spacious rooms. Nice choice of colors they used. Very clean. Staff was very friendly and welcoming. Comfortable bed. Love the bathtub. Willl definitely be back
Stayed 1 night in Apr 2024
Response from Management on Apr 16, 2024
Hello Veronica,Thank you for staying with us and for leaving a review. We're glad that you enjoyed the hotel, bathtub, beds, and staff. We look forward to seeing you again.

8/10 Good

Lan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, and quiet hotel. Good breakfast.
Stayed 4 nights in Apr 2024
Response from Management on Apr 13, 2024
Hello Lan,Thank you for staying with us. We're glad you enjoyed the cleanliness, breakfast, and quiet atmosphere. We hope to see you again.

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Apr 2024
Response from Management on Apr 13, 2024
Hello Kevin,Thank you for staying with us. We're glad that you enjoyed your stay and we hope to see you again.

10/10 Excellent

Nuri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and breakfast options were great!
Stayed 1 night in Apr 2024
Response from Management on Apr 13, 2024
Hello Nuri,Thank you for staying with us. We're glad that you enjoyed the breakfast and our staff. We hope you stay again.

10/10 Excellent

Peter

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel I have been. Breakfast was amazing! Highly recommended! Tge entire are was nice and clean with a beautiful view!
Stayed 3 nights in Apr 2024
Response from Management on Apr 9, 2024
Hello Peter,Thank you for staying with us. We're pleased to hear you enjoyed the breakfast and cleanliness. We hope to see you again.

6/10 Okay

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: Staff was very nice and welcoming. Made small talk & informed me of the hours for bfast, gym, check-out. Was helpful when I had an issue in my room. Hotel is very modern and clean. It's my first time experiencing included breakfast and I liked the juice, banana, waffles, and sausage! Hashbrown was mushy :( Coffee was also free in the lobby! Con: My biggest issue w this hotel is how many times the electricity in my room went out. I didnt see this come up w anyone so I wonder if it was something to be expected? Or something that just happened to me. The first night I stayed, lights went off & I asked the staff. He assisted and showed me how to turn everything back on (double click on the thermostat and click the light switch). He said the hotel's trying to be eco-friendly. Wish that was noted somewhere if I knew what an inconvenience it would be. An hour later, it went off again when I was comfortable in my bed with the tv on. Every light (including TV) went off and I had to inconveniently get up again. Same thing happened on the second day. This was incredibly annoying. Shower faucet was hard to turn. You have to turn so hard it was starting to come out of the wall a bit and I had to ask staff to help. Woke up 2 hrs early at 8am multiple times to someone (housekeeping?) constantly slamming the door on the deadbolt. More than 10 times. People are sleeping... Unfortunately I dont think I will return to any Ayres hotels after this experience :\
Stayed 2 nights in Apr 2024
Response from Management on Apr 9, 2024
Hello Lily,Thank you for staying with us and leaving a review. We're glad to hear you enjoyed the staff and breakfast. We're sorry to hear that the hotel failed to meet expectations with room trouble and noise in your area.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The property is less than 30 minutes from wild animal safari park. The property has been updated. The rooms are comfortable and clean. Check in staff was friendly. Walls are thin so get a room away from elevator.
Stayed 1 night in Apr 2024
Response from Management on Apr 8, 2024
Hello Linda,Thank you for staying with us. We're glad you enjoyed the cleanliness, comfort, and staff. We hope to see you again.