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Reviews of Bemyguest - Loft Guest House Jardim das Mães Charming

3 out of 5
Bemyguest - Loft Guest House Jardim das Mães Charming
Rua Soar de Cima, n.41, Viseu

Reviews

9.6

Exceptional

Rating 10 - Excellent. 117 out of 151 reviews" "
Rating 8 - Good. 32 out of 151 reviews" "
Rating 6 - Okay. 2 out of 151 reviews" "
Rating 4 - Poor. 0 out of 151 reviews" "
Rating 2 - Terrible. 0 out of 151 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tobias

Stayed 1 night in Feb 2024

10/10 Excellent

Leandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Unique Stay
Great location. Close to transportation and services e.g. restaurants. The stairs to the loft are not user friendly
Stayed 2 nights in Oct 2023

6/10 Okay

Rory

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Let me start by saying the building and rooms are BEAUTIFUL and unique and feel very trendy. We had a couple of issues that were annoying enough to knock down our rating and enjoyment. 1. Once we made our reservation we began getting emails, a text and a phone call about when we were checking in. We were on our way to the city when we made the reservation and were a couple hours away and we were meeting someone for a visit before getting to Viseu. We did not know how long our visit would be so we could not give them the time we would arrive. Then our friends had us follow them to the hotel so when they called and wanted to know when we would be there we did not know, had to google directions because they wanted to know it would be before 10 pm. We said it would be but they wanted more info. We finally determined we were a few minutes away, it was 8 pm. We felt harassed and uncomfortable. 2. The ad says "in room plunge pool". That is not correct. They have one pool and you reserve and pay to use it. 3. You have to pay for the little things, you want a coffee pod, you have to buy one from the office and the office is not open all hours (closed 10 pm to 10 am). 4. They offered to help us with our bags up the stairs but didn't notice my husband hauling our stuff upstairs to the room (no elevator) until the end of his second trip and there was no need at that point. I wouldn't return personally but it was just irritants to me that may not bug others.
Stayed 1 night in Sep 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay at spacious, historic property
Excellent value for the money. Perfect location near historic area Our room overlook the square. Excellent reception (Anna). She walked us to our room, showed us the Roman walls that were discovered during renovation, recommended festival and restaurant. Updated very large comfortable rooms with modern touch and historic stone wall. Best property we stayed at in Portugal and Sweden!
Stayed 1 night in Sep 2023

10/10 Excellent

Joaquim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing place. Great location
Stayed 4 nights in Sep 2023

10/10 Excellent

Christina

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2023

10/10 Excellent

Amy Borgman

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extraordinary service from the manager who went above and beyond to help my husband retrieve his I-pad left on a bus. Long story short, the device was found and cheerfully returned the next day. Outstanding!
Stayed 3 nights in Apr 2023

10/10 Excellent

Helcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, I’ll be there again!
Excellent location, very friendly staff, nice view from my room, clean. Parking is a negative thing, as it’s located into historic downtown. Bed could be a king size.
View from balcony
Inside
Bed
City view
Stayed 1 night in Mar 2023

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. The room was amazing.
Stayed 1 night in Aug 2022

10/10 Excellent

Ricardo, Oxford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every aspect. The only challenge could be parking.
Stayed 1 night in Jul 2022

8/10 Good

John

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Positives: Room was large and clean. Bathroom was modern. Negatives: no staff on property. Lighting in the bathroom was bad. Finding parking was a nightmare.
Stayed 5 nights in Jul 2022

10/10 Excellent

Dinis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an old house that was totally gutted on the inside but they did a wonderful job keeping the old charm on the outside but modern touch on the inside. We really enjoyed our stay at bemyguest and definitely recommend this place to any looking for old charm but new amenities.
Stayed 6 nights in Jul 2022

10/10 Excellent

Elaine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a lovely visit in Viseu. The staff at Be My Guest were welcoming and helpful. We wound up staying an extra night. This property offers easy access to the historic town while overlooking this delightful park
Stayed 2 nights in May 2022

10/10 Excellent

Marcos

Stayed 1 night in Mar 2022

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funky apartment style loft in Viseu
Pros: Really nice apartment style accomodation. We had amazing views over the city from the 3rd floor. Easy walking to the old town and restaurants in the city. Easy check-in. Cons: Parking is not great. There are no dedicated spaces and on-street parking only which meant ending up a couple of blocks away.
Kids loved the steps to the loft.
Sunset from 3rd floor.
Vicinity of the guest house.
Stayed 1 night in Oct 2021

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the center of town
Stayed 1 night in Sep 2021

10/10 Excellent

Jamidawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay in Viseu
Very clean and spacious room. Loved historic restoration! Gr at location in historic district.
Stayed 2 nights in Sep 2021
Response from Ivan Almeida on Sep 13, 2021
Good morning Mr. Jamidawn On behalf of the entire BeMyGuest Viseu team, thank you very much, We appreciate your preference and availability to carry out this evaluation, Greetings and see you soon, Ivan Almeida BeMyGuest Front Office Manager

8/10 Good

Christopher

Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Alec

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super comfortable bed, very clean. Ivan was very kind and helpful, and gave us great suggestions for dinner.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2021

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had a great stay
Lovely hotel
Stayed 2 nights in Jul 2020

10/10 Excellent

Maira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Ivan was super nice and received me and family very well. the place was very clean and spacious. And the location is really good close to everything in town. It was a great experience.
Stayed 1 night in Jan 2020
Response from Almeida on Feb 1, 2020
Hello Maira, It Was a real pleasure to receive you at BeMyGuest Viseu, Thank you so much for your kind words, We hope to see you soon, Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about Bemyguest-loft guest house. It was very charming place to stay. The staff were so good. I commend them on their fantastic service and help. It is situated in midst of the older section of the city and easy to walk to all the main attractions and plenty of restaurants close by. The underground car park is a 4 minute walk and cost 12 Euro for 48 hours. I would definitely recommend this charming place to anyone.. hopefully we`ll get back there one day. Thank you again to the wonderful staff...
Stayed 3 nights in Nov 2019
Response from Almeida on Nov 23, 2019
Good Morning, Thank you very much for your evaluation and for all your sympathy. Your comment perfectly reflects everything we want to convey in a stay at BeMyGuest by Besolution - Loft Guest House Charming Mother's Garden. The privileged location, comfort, well-being and friendliness combined with the historical and cultural beauty of our Guest House make your visit always pleasant and unforgettable. We look forward to receiving your visit and friendship, Greetings, Ivan Almeida Be My Guest - Front Office Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from Almeida on Nov 8, 2019
Thank you for your evaluation, Best regards, Ivan Almeida Be My Guest Viseu

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We felt very comfortable.good location !
Stayed 3 nights in Oct 2019
Response from Almeida on Oct 22, 2019
Hello Angela, Thank you very much for you review. You are very welcome to come back and enjoy some more time in Be My Guest - Loft Guest House. Best regards, Ivan Almeida Be My Guest - Front Office

10/10 Excellent

Danielle, Montreal, Canada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place is impeccable, entirely redone with a lot of taste. And you cannot ask for a better location in Viseu! We were welcome by a nice young woman that spoke french perfectly. If we come back in Viseu, we eill reserve at Bemyguest again without hesitation. Fantastic for the end if this magnificent trip!
Stayed 1 night in Oct 2019
Response from Almeida on Oct 9, 2019
Hello Danielle, It was a real pleasure to receive you at Be My Guest - Loft Guest House. We really hope that we have made your visit a little bit more especial. Best regards, Ivan Almeida Be My Guest Viseu

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent but the parking was an issue.
Stayed 2 nights in Jul 2019
Response from Almeida on Aug 7, 2019
Hello, Thank you for your comment we hope that we continue with the highest standards of service, We are allways working for better alternatives regarding the parking and we hope to have reserved area for parking very soon. Best regards, Ivan Almeida Be My Guest - Front Office

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. Liked the rustic features. Very clean. Hospitable. Close to everything.
Stayed 1 night in Aug 2019
Response from Almeida on Aug 6, 2019
Thank you very much for your coment, Hope you have had a nice stay with us, Best regards, Bemyguest loft guest jardim das mães em Viseu

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Excellent location, lovely room, great price - couldn’t be happier.
Stayed 1 night in May 2019
Response from Almeida, T. on Jun 25, 2019
thank you for your feedback

10/10 Excellent

JFR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Lovely place I really enjoyed My home City Viseu 🌟🌟🌟🌟🌟
Stayed 3 nights in Mar 2019
Response from Almeida, T on Mar 28, 2019
Thanks for your feedback. Hope to see you soon

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, outstanding staff , check inn was a breeze. The room was beautiful and clean. Great location. Walking distance to everything. Beautiful city to visit .
Stayed 1 night in Mar 2019
Response from Almeida,T. on Mar 24, 2019
Thank for your feedback. Hope to see you soon

10/10 Excellent

JennerJ, Ontario, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Parking is offered at a near by underground parking garage for 6 euros. It is about 1km drive away but only 300 m walk to the apartment. Service on check in was great, provided map, coupons on local restaurants. Good personal service. Limited on basics for cooking utensils/pan. Couldn’t get connected to wifi. Nice touch of complimentary wine on check in. Also had wine for sale in room. Overall would definitely stay again.
Stayed 1 night in Jan 2019
Response from Almeida, Teresa on Feb 6, 2019
Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location and quiet
Stayed here overnight for our trip North of Portugal. Easy to find and right in middle of town. All-in-1 apartment comfortable and equipped. Good WiFi and even had a bottle of wine to us. Bed was a little soft but overall very clean. Car park not an issue if can find a space downstairs(was told free 8pm-8am) otherwise the paid parking a little far away.
Stayed 1 night in Dec 2018
Response from Almeida, Teresa on Feb 6, 2019
Thank you for your feedback.

8/10 Good

Romeu, Portugal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located and silent location. Refurbished old building.
Stayed 1 night in Aug 2018
Response from Almeida, Teresa on Aug 30, 2018
Thank you for your comment. We hope to see you soon again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful, historic centrally-located building that was renovated exquisitely. The service was exceptional as well.
Stayed 3 nights in Aug 2018
Response from Almeida, Teresa on Aug 30, 2018
Thank you for your comment. We hope to see you soon again.

10/10 Excellent

Long Travels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
This is a well situated, well equipped apartment with all the extra touches to make you feel at home and the staff is all very helpful and accommodating.
Stayed 2 nights in May 2018
Response from Teresa Almeida, Frontoffice on May 7, 2018
Thank you so much

10/10 Excellent

Joaquim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Bemyguest Team on Apr 23, 2018
Obrigada e até uma nova breve visita.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the center of Viseu
Great place and the staff was excellent. Only reason I did not give them 5 stars for staff is that there is no one in sight at the hotel. It's more like apartments but the amenities were excellent. We will be back.
Stayed 1 night in Aug 2017

10/10 Excellent

Gonçalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, worth every penny.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOved, loved, loved it
SUch an adorable place in the perfect location. I has all the tradition, but with a fresh twist. I only wish we could have stayed longer!!

10/10 Excellent

Jeffery, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful (apartment/) hotel in historic centre
Excellent in all respects. Exceeded all expectations.

10/10 Excellent

Deborah, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and modern loft apartments
This loft is exactly as show in the pictures: super cute, modern and spacious. Joel, the host, was very kind to accommodate our request to check-in a little early and he was also there was to greet us upon arrival. The space is very clean and we felt extremely comfortable there. Location is also a plus, short walk to coffee shops and bakeries. We would definitely go back there.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Owner was very helpful, directing us to restaurants and even set up a private vineyard tour.

10/10 Excellent

monique, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprise
Really impressed by the quality and originality of the renovation of this great mansion

8/10 Good

serge, quebec

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hébergement correct mais air climatisé portatif bruyant
Stayed 1 night in Apr 2024