Basic Studio, 1 King Bed
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Reviews of Helms Inn

2 out of 5
Helms Inn
600 Douglas St, Victoria, BC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 795 out of 1209 reviews" "
Rating 8 - Good. 325 out of 1209 reviews" "
Rating 6 - Okay. 55 out of 1209 reviews" "
Rating 4 - Poor. 23 out of 1209 reviews" "
Rating 2 - Terrible. 11 out of 1209 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis Jim, Yellowknife

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
great location, great service and facilities
Stayed 3 nights in May 2024

6/10 Okay

Allison

Travelled with partner
Room was large but had a very strange smell - possibly damp?. Was also facing a very busy junction so lots of traffic noise until late at night, before starting again early morning. The bed and pillows were comfortable. Location was excellent for walking into town.
Stayed 1 night in May 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helms Inn was perfect for us! It was an easy walk to most attractions and there is a bus stop nearby. The staff were friendly and helpful. The kitchenette was a bonus, so we could make breakfast and snacks. A great place to stay while exploring the Inner Harbour and downtown!
Stayed 2 nights in May 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Adelaida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute room. Bed was very comfortable. Great location, close to the ferry.
Stayed 1 night in May 2024

10/10 Excellent

sadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Susan

Travelled with family
Liked: Amenities
Excellent
Stayed 4 nights in May 2024

8/10 Good

teresa

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Stayed 1 night in May 2024

10/10 Excellent

Nathaniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and room were clean, staff helpful with recommendations of places to eat and visit, and the location was great. Room had a kitchenette with all necessary items to make meals. The building is right across the street from Beacon Hill Park (beautiful flowers, multiple species of trees, and wildlife) and a quick walk to groceries, restaurants, and downtown Victoria. Would absolutely stay at Helms Inn again!
Stayed 3 nights in Apr 2024

8/10 Good

IKJUN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to downtown
Stayed 1 night in May 2024

10/10 Excellent

Susanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought everything was perfect
Stayed 4 nights in May 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay while visiting Victoria. We could walk to everything and the beautiful park across the street was a special surprise The price was amazing for the location and property, super clean, we loved it Tony and Cathy Ohio
Stayed 2 nights in May 2024

8/10 Good

Gayle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The employee at the front desk was extremely helpful and friendly. Was willing to show us the room before we checked in and addressed all our concerns. The rooms were lovely, clean, and modern. Bed was comfortable. We did have to pay for paying and would have been better if included. It was within walking distance to harbor, Imax, park, and restaurants Would definitely stay there again.
Stayed 1 night in May 2024

10/10 Excellent

Francesca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comes with a kitchenette and great location! Staff were friendly and professional. Very clean and modern furnishing in the rooms despite being an old building. The only thing is that the AC is quite loud and blows quite strongly at you, so it might bother light sleepers during the hot summer months
Stayed 1 night in May 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Just stayed for four nights. Thoroughly enjoyed our stay. Great hotel. Great value.
Stayed 3 nights in May 2024

10/10 Excellent

Raymond, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We managed to book one of the few remaining available rooms at Helms. We mentioned a few times while on the ferry that we hope the place is okay. We were definitely surprised and very pleased with location, with our room and with the staff. We will definitely choose this hotel on our next visit.
Stayed 1 night in May 2024

10/10 Excellent

Petrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great find! This will be our 'go to' in Victoria. Although an older property, it is well maintained and the units are spacious, comfortable and very clean. The location couldn't be better. Highly recommended
Stayed 3 nights in May 2024

10/10 Excellent

Rosemary

Excellent room!
Stayed 1 night in May 2024

4/10 Poor

Emma Lee

Liked: Property conditions & facilities
Disliked: Cleanliness
Check in was 30 mins late. Found hair in the bathroom and the aircon made the room smell fishy. Had to turn it off.
Stayed 1 night in May 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Kevin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quiet space
Stayed 1 night in May 2024

10/10 Excellent

Roxann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love to support family owned properties! So close to the Empress, parks, totem poles and wharf etc
Stayed 1 night in May 2024

8/10 Good

Brigitte, Salt Spring Island

Liked: Cleanliness, staff & service, amenities
We liked the closeness to the downtown area, but had sadly a suite which has a number of stairs into the apartment and from the bedroom to the washroom. With two elderly parents this was not the ideal apartment to stay. Sadly it was not possible to move to another apartment.
Stayed 2 nights in Apr 2024

10/10 Excellent

Bia

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Chris

Stayed 1 night in Apr 2024

10/10 Excellent

regina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Lilly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Mark Joseph, Whistler

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well recommended 👌nice stay with your hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Harmeet Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay
Stayed 1 night in Apr 2024

10/10 Excellent

Beffy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is new and clean. I stayed only for a night. It’s in the city and closed to a big park. I will be stay again when I return to here. The receptionist was very nice.
Stayed 1 night in Apr 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and affordable
Stayed 4 nights in Apr 2024

4/10 Poor

Emilie

Disliked: Amenities
The building needs upgrades, our next door was so loud till 3am with music, shouting and laughing! Both little ones got terrified and cannot sleep whole night
Stayed 1 night in Apr 2024

10/10 Excellent

Gail, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Marcy, High River

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Trevor, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
The good news is that the room was recently refurbished, with all new flooring and furniture. It was roomy with a kitchenette and the water pressure in the shower was great. And it was not too expensive compared to other nearby properties. It is also in a great location - close to downtown but not so close the it would be noisy at closing time. The only negatives are that I was on the third floor and it is a walk up; the hallway carpets are a little tired; and the water in the shower oscillated in temperature just a bit. Overall would go back and would recommend.
Stayed 1 night in Apr 2024

8/10 Good

Dennis

Stayed 4 nights in Apr 2024

10/10 Excellent

ZUJI

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Kirk, Comox

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property centrally located. The only issues doesn’t have an elevator.
Stayed 3 nights in Mar 2024

8/10 Good

Warren

Stayed 3 nights in Mar 2024

8/10 Good

Nadine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal place to stay for a family in Victoria. Simple but clean and spacious, and the location cannot be beat.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sandra, Chilliwack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price this hotel was great. A bunch of buses ran close to the hotel to get us all around the city. The park was across the street and an easy walk to restaurants. Our room had a separate bedroom with two double beds and a kitchen which worked well for us.
Stayed 5 nights in Feb 2024

10/10 Excellent

Rutger

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good, clean and comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable , clean, excellent staff
Stayed 10 nights in Feb 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem!! The staff were so friendly and helpful, and the room was fantastic. The beds were very comfortable and the kitchen setup had everything we could ever need. Walkable to everything (attractions, grocery, dining, entertainment, shopping) yet no noise disturbances when trying to sleep. My teenage daughter begged to stay longer! We highly recommend it!
Stayed 1 night in Mar 2024