Room, 2 Queen Beds, Non Smoking (Dog Friendly)

Reviews of Ramada by Wyndham Surrey/Langley

2.5 out of 5
Ramada by Wyndham Surrey/Langley
19225 Hwy 10 (56 Ave), Surrey, BC

Reviews

7.8

Good

Rating 10 - Excellent. 376 out of 1005 reviews" "
Rating 8 - Good. 362 out of 1005 reviews" "
Rating 6 - Okay. 119 out of 1005 reviews" "
Rating 4 - Poor. 76 out of 1005 reviews" "
Rating 2 - Terrible. 72 out of 1005 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
,
Stayed 1 night in May 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
easy place to stay when crossing the border
Stayed 1 night in May 2024

8/10 Good

Krishna Kumari

Travelled with family
Liked: Staff & service, amenities
The employees were great and friendly the services were great but the carpet in our room 205 Was incredibly stained and dirty looking It needs to be replaced.
Stayed 4 nights in May 2024

2/10 Terrible

Khushwant

Disliked: Cleanliness, property conditions & facilities
Lots of noise in the room for some reason i recorded it staff didn't fixed it very disappointing
Stayed 2 nights in May 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the services
Stayed 6 nights in May 2024

10/10 Excellent

Raymond Stephen

Business traveller, Travelled with partner
Liked: Amenities
I would stay and recommend this hotel.
Stayed 3 nights in May 2024

8/10 Good

gye, mcallen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not bad
Stayed 1 night in May 2024

10/10 Excellent

Istvan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything!
Stayed 1 night in Jan 2024

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean room and building. Building renovated, and still underway? My room could have used new carpets, lots of stains, but everything else clean and freshened up. Fantastic continental breakfast. I would stay again.
Stayed 3 nights in May 2024

10/10 Excellent

Prashil

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 1 night in May 2024

2/10 Terrible

Corey

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024

8/10 Good

Jagtar

Travelled with family
Sink was plugged, carpet dirty with stains and toilet was slow flushing and handle hanging getting stuck running
Stayed 1 night in May 2024

10/10 Excellent

Hyun Su

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024

4/10 Poor

Mark

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This hotel is run down. Our carpets were filthy and stained, the room finish was worn. You have to go out to the restaurant in the parking fir the breakfast.
Stayed 3 nights in May 2024

2/10 Terrible

Md Riffat

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Except the Breakfast everyone was rude , not such as welcoming and not friendly! Doesn’t recommend to my friends and family!
Stayed 3 nights in Apr 2024

8/10 Good

Sonia, Courtenay

Liked: Cleanliness, staff & service
Xxx
Stayed 1 night in May 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find , great location, parking is good. ,room was good
Stayed 1 night in Apr 2024

8/10 Good

Santosh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff and good breakfast options.
Stayed 1 night in Apr 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was nice and quite.
Stayed 2 nights in Apr 2024

6/10 Okay

Alwyn

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room style is outdated.
Stayed 3 nights in Apr 2024

8/10 Good

Maxine

Liked: Staff & service
Nice and quiet place to stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Brian, Golden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast provided, the hostess is friendly and a favourite of ours.
Stayed 1 night in Apr 2024
Response from Judi P on Apr 9, 2024
Dear Brian, Thank you for the great review. I am happy to hear that you enjoyed your stay and will pass along your kind words to our breakfast staff. We hope to see you again soon.

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comftorable,clean and convenient
Stayed 1 night in Apr 2024
Response from Judi P on Apr 9, 2024
Dear Trevor, Thank you for the awesome review. I am happy that we were able to exceed your expectations. We hope to see you again soon.

6/10 Okay

Michael J

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were amazing. Hotel is past due for a full renovation. Holes in doors, musty smell, tub that won’t drain. Comparable hotels are fresh and new. Would love to see this one refurbished.
Stayed 2 nights in Mar 2024
Response from Judi P on Apr 9, 2024
Dear Michael JThank you so much for your review. Please note that we are continuing our renovations with the replacement of all flooring in the next few weeks. We hope you will return to see the changes.

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Receptionist was welcoming.
Stayed 1 night in Mar 2024
Response from Judi P on Apr 9, 2024
Dear Andrea, Thank you for your great review. We are so happy that you had a great time with us and hope you will visit us again on your next trip to the area.

10/10 Excellent

Brieanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short stay but we were well taken care of
Stayed 2 nights in Mar 2024
Response from Judi P on Apr 9, 2024
Dear Brieanna, Thank you for the awesome review. We hope you will return again on your next trip to the area.

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the staff are so nice, helpful and courteous. The rooms are immaculately clean. Complimentary breakfast is very good at nearby restaurant located within hotel property.
Stayed 1 night in Mar 2024
Response from Judi P on Apr 9, 2024
Dear Dennis, Thank you for the amazing review. I am happy that we were able to exceed your expectations. We look forward to seeing you again soon!

2/10 Terrible

Harneel

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Judi P on Apr 9, 2024
Dear HarneelThank you for sharing your feedback. I am sorry we were not able to exceed your expectations. We hope you will visit us again so we can demonstrate the high level of services and facilities our repeat guests have come to expect.

10/10 Excellent

Rodney

Liked: Amenities
Comfortable and kind
Stayed 2 nights in Jan 2024
Response from Judi P on Apr 9, 2024
Dear Rodney, Thank you for the awesome review. We hope you will visit us again on your next trip to the are.

4/10 Poor

Kari

Disliked: Cleanliness, property conditions & facilities
The rooms are wet old, run-down, and in need of a deep clean. The sheets are “just ok” and there is a very thin, old blanket instead of a quilt… I had to bring our own blankets in to use as quilts. The floor is laminate/vinyl/lino and it was dingy and cold. The windows don’t open. The tv is on the dresser beside the bed and in line with the sofa where you can’t even watch it. In other words, when you sit on the sofa, you look at the blank wall and the tv is at your side, but almost behind you.
Stayed 3 nights in Feb 2024
Response from Judi P on Apr 9, 2024
Dear Kari, Thank you for sharing your comments. I am sorry that we were not able to exceed your expectations during your stay. We hope you will visit us again once our renovations are complete.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Judi P on Apr 9, 2024
Dear Steve, Thank you for the great review. I hope you will visit us again soon !

6/10 Okay

justin

Stayed 1 night in Feb 2024
Response from Judi P on Apr 9, 2024
Dear Justin, Thank you for taking the time to share your feedback. We hope to see you again soon when your travels bring you back to the area.

6/10 Okay

Frank

Liked: Staff & service
Disliked: Property conditions & facilities
Renovate this property.
Stayed 1 night in Feb 2024
Response from Judi P on Apr 9, 2024
Dear Frank, Thank you for your comments. We are beginning the next phase of our renovations later this month starting with replacing all the carpet in the guest rooms. We hope you will visit us again once complete.

6/10 Okay

Diane

Travelled with family
Liked: Cleanliness, staff & service
Nothing unique about this property. Lots of kids, kind of noisy
Stayed 2 nights in Feb 2024
Response from Judi P on Apr 9, 2024
Dear Diane, Thank you for your review. We hope you will visit us again in the future.

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude cleaning people. No one ever in the front desk, no bell. Garbage in front, near breakfast restaurant that was never picked up in 3 days
Stayed 2 nights in Feb 2024
Response from Judi p on Feb 27, 2024
Dear Maria, Thank you for your comments. I am sorry that we were unable to exceed your expectations. Please rest assured that your concerns have been addressed with the appropriate departments to ensure they are rectified. We hope you will visit again soon to see the changes.

8/10 Good

Meagan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Decent hotel for the price, close to everything you need. Kids loved the pool. Only concern was there were some broken tiles and 2 of our kids cut themselves on them. We did notify the front desk so hopefully they fix them.
Stayed 3 nights in Feb 2024
Response from Judi P on Feb 26, 2024
Dear Meagan, Thank you for the great review. I am sorry to hear about your issue in the pool, but please rest assured our maintenance team is looking into your concern and will take appropriate measures to correct. We hope to see you again soon.

10/10 Excellent

Emilia

Stayed 1 night in Feb 2024
Response from Judi P on Feb 26, 2024
Dear Emilia, Thank you for the great review! We hope to see you back again soon!

4/10 Poor

Lorne

Stayed 3 nights in Feb 2024
Response from Judi P on Apr 9, 2024
Dear Lorne, Thank you for sharing your feedback. I am sorry we were not able to exceed your expectations. We hope you will visit us again so we can demonstrate the high level of services and facilities our repeat guests have come to expect.

8/10 Good

Aibin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Judi P on Feb 21, 2024
Dear Aibin, Thank you for the great review. We hope you will visit us again soon.

4/10 Poor

Lina

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Really disappointed the hot tub jets weren’t working. I called the front desk and they didn’t do anything about it. If I knew the hot tub wasn’t functioning I never would have booked a room there!!
Stayed 1 night in Feb 2024
Response from Judi P on Feb 21, 2024
Dear Lina, Thank you for your comments regarding your recent stay. I am sorry that the hot tub jets were not functioning and that the front desk did not inform you that we were waiting for the new pump to arrive for repairs. Please know that it has been fixed and jets are currently running. We hope you will visit us again soon.

8/10 Good

Ranjeet

Stayed 1 night in Jan 2024
Response from Judi P on Apr 9, 2024
Dear Ranjeet, Thank you for the great review. We look forward to seeing you again in the near future.

4/10 Poor

Matthew

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Judi P on Feb 7, 2024
Dear Matthew, Thank you for your feedback. I am sorry that we were unable to exceed your expectations during your recent trip. i hope you will allow us another opportunity to do better in the future.

10/10 Excellent

Amanda

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our first choice for a hotel when visiting Langley. The staff has always been friendly, easy checkin and checkout. They always give our dog a treat so she’s happy to stay here too! Rooms have been renovated and we like that there is no carpet. Beds are comfortable and the rooms have always been clean.
Stayed 3 nights in Dec 2023
Response from Judi P on Feb 7, 2024
Dear Amanda, Thank you for your great review. We are so happy that you enjoyed our newly renovated dog friendly rooms. We look forward to seeing you again soon!

10/10 Excellent

Alan, Victoria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thx for the extra help sorting my booking out
Stayed 1 night in Jan 2024
Response from Judi P on Feb 7, 2024
Dear Alan, Thank you for your amazing review. I am happy that we were able to assist with your booking and make your stay a memorable one. We hope you will be back to visit us again soon!

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean roon
Stayed 1 night in Nov 2023
Response from Judi P on Feb 7, 2024
Dear Mike, Thank you for the great review. I am glad that you had a great visit and we hope to see you again soon.

10/10 Excellent

Carmen

nice stay
Response from Judi P on Feb 7, 2024
Dear Carmen, Thank you for the great feedback. I am glad that you had a good stay with us. We look forward to seeing you again soon.

10/10 Excellent

Carmen

nice stay
Response from Judi P on Feb 7, 2024
Dear Carmen, Thank you for the amazing review. We are so happy that your stay was a memorable one. We look forward to seeing you again soon.

8/10 Good

Allan, Westbank

Stayed 1 night in Dec 2023
Response from Judi P on Feb 7, 2024
Dear Allan, Thank you for the great review. I am so happy to hear that we were able to make your stay memorable. We look forward to seeing you again on your next trip to the lower mainland.