Ratings based on 1,129 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveller from Texas

Pre-cruise No Brainer

Posted 22-Jul-2014
Pros: quiet, food, ease to cruise ship
Cons: two robes per room - make sure both are clean (one of ours was not)
Location: shopping, coffee, cruise port
Very quiet (I was happily surprised) rooms with large windows and great views. Very good food and the restaurant/room service staff altered meals to be gluten free when requested. Gym is quite tiny but clean and comfortable. This hotel is EXTREMELY convenient for cruise ship access - especially for elderly, families, and alternatively-abled folks.
5 out of 5
Recommended
for Everyone
by A verified traveller from Calgary

Amazing Views!!!

Posted 20-Jul-2014
Pros: Everything !
Fabulous hotel with the perfect location, friendliest staff and amazing food !!
5 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic stay

Posted 20-Jul-2014
Pros: Almost everything
Cons: Very expensive
Location: Go and eat at Miku which is next to the hotel (out the front and turn left). Great sushi and seafood
Everything was great. The room was spotless and soooo comfortable. Great view.
5 out of 5
Recommended
for Everyone
by A verified traveller from ON Canada

Summer stay

Posted 18-Jul-2014
Pros: Everything
Great room. Great view. Great location! 12th floor king size room overlooking city and the bay. Did not eat at the restaurant
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful place to stay.

Posted 13-Jul-2014
Great! Very clean. Wonderful service! Great location ! Loved the city view from our room.
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle

Beautiful room

Posted 10-Jul-2014
We had never been to Vancouver before. Beautiful city, lots to do. Our hotel rooms looked out on the harbor and mountains, seagulls flying by, unbelievable! The cruise ships slipped in and out silently below us. Took a little dip in the hotel pool, if was a heated salt water pool. Unfortunately it was very shallow, but still a good experience. No children are allowed after 9 PM, so it was very civilized. On Fourth of July, there were fireworks at night, unexpected in Canada...Its a good idea to check in with the concierge for recommendations for good restaurants and ways to get to where you want to go, for there are some seedy areas close by. If we come back to Vancouver, I would definitely stay here again. The hotel is right in the middle of what's happening in Vancouver!
5 out of 5
Recommended
for Everyone
by A verified traveller

Hotel was wonderful.

Posted 8-Jul-2014
Hotel was wonderful. Cant say enough about the service, it was great. Location was perfect for touring the city, plus great for dining and activities. The only problem was Expedia. I wanted to change one night of my stay in Vancouver for a night in Victoria. After three hours on the phone with their CUSTOMER SERVICE, I ended up with a room at the Pan Pacific and a room at the Chateau Victoria. They were less than helpful. Chateau Victoria is a wonderful hotel, which I found myself. Lesson learned, I could have booked directly with the hotel and it would cost less overall than my double booking.
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to cruise terminal

Posted 5-Jul-2014
Pros: Convenience to restaurants, shops and cruise terminal
Location: Many restaurants and shops and just pleasant walking paths
Picked this hotel because of location at Canada Place, a bit more expensive, but convenience was great
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 5-Jul-2014
Staff was very helpful and friendly. The beds are extremely comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller from Skagway, Alaska

Wonderful hotel, very ornate, great staff

Posted 3-Jul-2014
1 night stay and was overjoyed, beautiful facility. The surrounding area complimented the grandure of the PAN PACIFIC, boarding our cruise ship was a good experience!