Ratings based on 1,170 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from New York

High rise building with beautiful view

Posted 21-Aug-2014
Pros: All beautiful.
Location: Gastown is close, access to tour buses and boat trips.
After traveling around Washington State in four different hotels, we decided to go luxurious after our train ride from Seattle. We were reasonably close from the Amtrak train station, there was the public system but we took a 10 minute cab ride. Extremely classy, beautiful hotel on scale with the cruise ships that come in. Robes in the clean room, big bathroom. Cocktails by the scenic harbor were wonderful and at night our room was lit beautifully by the skyline and the mist over the water. We were able to have nice restaurant experiences close by, although it is a tourist area you can find the local fare if you walk left as you leave the hotel. The pool was clean and there was a service for fresh towels in the cabana. Definitely an experience to keep BC in our minds for a long time!
4 out of 5
Recommended
for Everyone
by A verified traveller from London, ON

Beautiful Views and great location

Posted 19-Aug-2014
Pros: Location
Cons: Updated décor and all elevators need to be working!!
Location: Close to everything
Nice hotel, but very busy due to ships in and out. A lot of waiting for elevators! Great location and views of the harbor and mountains. Hotel is nine but getting a little dated.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Aug-2014
Pros: Perfect location for boarding cruise ship.
Great view of the area from room and good location for shops and restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveller from Phoenix, AZ

Great for people taking a cruise

Posted 16-Aug-2014
Very nice hotel. The dining room was not part of the hotel and very expensive. We had drinks outside and it was very relaxing. Our bed was comfortable got a good nights sleep.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa

Good view of harbor and docked cruise ship

Posted 16-Aug-2014
Cons: More convenient transportation to/from airport
Only negative note is that shuttle bus does not service Pan Pacific Hotel. Have to either take taxi from airport, or use Skytrain and walk a block with luggage.
5 out of 5
Recommended
for Everyone
by A verified traveller from Baxter, Ontario

Loved the location. We parked the car and walked.

Posted 14-Aug-2014
Pros: Location, location, location.
Cons: Parking included with the hotel room.
Location: We walked to Stanley Park, gas town and Robson Street.
After a rough start to our vacation due to our flight being cancelled and rescheduled, luggage damaged and dealing with a rude rental person we were pleasantly surprised at how beautiful the hotel was. When we registered, we had a very nice and informative nice man who answered every possible question we had regarding Vancouver. The hotel is in the right area to walk everywhere. We did not drive at all but instead got our exercise.
5 out of 5
Recommended
for Everyone
by A verified traveller from Midwest

Cruise convenience

Posted 11-Aug-2014
Cons: WIFI service could be better.
Spent one night, prior to cruise voyage. Staff was very friendly and helpful. Scenic view of bay was a plus! For passengers headed to cruise ship, this hotel had a very convenient luggage option. They can send your suitcases from your hotel room directly to your cruiseship room at no extra charge. This option was so convenient. This allowed us to get rid of our heavy suitcases at 9 am and enjoy Vancouver until 3 pm, when we had to board the boat. No need to go back to bellman at hotel to pick up suitcases.
4 out of 5
Recommended
for Families
by A verified traveller

Posted 10-Aug-2014
Pros: Location is great!
Cons: Larger beds , please! 4 people sleeping in double beds is absurd. Almost every hotel in American has a minimum of 2 queens. 2 kings would be better.
Very nice hotel and convenient for cruising. The only issue we have is the bed options. Just like hotels in Europe, all the multi bed rooms are double only. Even when I sleep alone, a queen is the least I would have. When traveling with 6 people and getting 2 rooms at least have a minimum queens please. The rooms are larger than most that have 2 kings as an option.
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful hotel and Great location

Posted 10-Aug-2014
Stayed here night before our Alaskan cruise. Room overlooked harbour so we could watch the ships arrive into port.
5 out of 5
Recommended
for Everyone
by A verified traveller from Exeter, UK

Pool-tastic!!

Posted 9-Aug-2014
Pros: Pool, location and views.
Cons: Larger beds?
Location: Views over the north shore, harbour and Stanley Park leave you tempted not to leave the hotel! Close to all central transport links and downtown.
We stayed for a treat for our final 2 nights of our holiday. We had a family room on the 21st floor. Stunning views and perfect location. Kids also loved the outdoor pool, even swimming in he dark in the evening! Staff were very helpful and we couldn't have asked for a better end to our holiday.