Ratings based on 1,256 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveller

Convention hotel

Posted 21-Nov-2014
If you are going for a convention it's great. The views from the harbor side are grand. Hotel from the entrance doesn't give that grand of an entrance. Hotel staff was helpful. Five sales restaurant was the best service and best food we had in town . Our waiter was professional and extremely attentive. Would highly recommend the dining experience and food
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Canmore, Alberta

Great Location and Views

Posted 19-Nov-2014
Pros: Location. Location. Location.
Cons: Conference rooms were very cold - even though chilly outside. NA map of underground restaurants & stores connected to the hotel at check-in.
Location: Convenient to the Canada Line for travel to and from YVR. Could print out a boarding pass in Canada Place Lobby on way to the train!
I stayed at the hotel for a business conference and the rooms and catering was great. I never ventured out of the hotel during my stay. The hotel upgraded me to a harbour view room - outstanding. Rooms are very spacious too.
3 out of 5
by A verified travellerfrom Vancouver Island

Great location and staff was good

Posted 18-Nov-2014
I have stayed at several of the better hotels in Vancouver, for the money I expected a little more. The room set up was fine but Internet was not included, parking was overpriced, and the walls way too thin. We could hear the lady next door on the phone, and the man on the other side going to the bathroom in the morning. For the money I would prefer the Sutton Place, Four Seasons, or Metropolitan depending on where you need to be downtown. We were going to convention centre so decided to try the Pan Pacific.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Nov-2014
Very nice hotel, in a very nice neighborhood, with a very nice view, but parking is expensive.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Texas

Good connection to cruise ship

Posted 16-Nov-2014
The hotel was excellent. And, all we had to do to get our luggage from our hotel room to ship's stateroom was to call the bell captain--and of course have our luggage tagged with the stateroom number.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom 32-2275 Credit Valley Rd Misssussauga Ontario

Is very good access. For Downtown and everywhere

Posted 13-Nov-2014
My experience. Is so nice hotel for all Business, pleasure, party. And all the Restaurant is Excellent
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Los Angeles, CA

Great location

Posted 13-Nov-2014
Hotel has a beautiful view and a good location. Its close to everything. Staff on duty was a little bit rude but the others are very nice. Housekeeping was really nice. Overall a good hotel and pricy.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Portland, OR

Pan Pacific Vancouver

Posted 10-Nov-2014
Very helpful staff. Upgrade to the suite at club level with minimal fee. The complimentary breakfast at the club level is excellent. Everyday breakfast just like Sunday Brunch.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom London

What a view!

Posted 9-Nov-2014
Pros: Great location Lovely, well appointed rooms great maid/housekeeping service
Cons: The bar in the lobby area is a bit 'hit & miss'. One night we had great service, the next night you wait to be served, only receive half of the order
We were visiting Vancouver for our 25th wedding anniversary. Have stayed at the Pan Pacific before and always enjoyed it. Upgraded to a room including the Pacific Club and is worth the extra. Jeff and his team in the Pacific Club were great.... they were always ready with a restaurant recommendation... had the weather report each morning and were generally a great source of information for things to do locally. Breakfast was great and our room was lovely..... a great nights' sleep in a very comfortable bed.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom BC

water front

Posted 8-Nov-2014
Pros: beautiful
Cons: List of local restaurants, sights, in the room
Location: walking trail along the harbor
good view but would ask for higher floor next time to get better view. roomy, clean, busy with a movie being shot there while we were there. (Limited access to some areas)