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Reviews of La Quinta Inn by Wyndham Vancouver Airport

2.5 out of 5
La Quinta Inn by Wyndham Vancouver Airport
8640 Alexandra Rd, Richmond, BC

Reviews

8.2

Very good

Rating 10 - Excellent. 686 out of 1748 reviews" "
Rating 8 - Good. 642 out of 1748 reviews" "
Rating 6 - Okay. 262 out of 1748 reviews" "
Rating 4 - Poor. 83 out of 1748 reviews" "
Rating 2 - Terrible. 75 out of 1748 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rocio

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows are very comfortable, very clean room and bathroom , looks like the bathroom (shower) and flooring was recently renovated. towels in very good condition, big flat tvs , the room was very spacious for a standar double room. Very close to the airport 5min. No shuttle but the staff can call you a taxi and they arrive within 5 min . Ride to the airport by taxi is aprox 21dls. I didn’t have Time to see the breakfast due an early morning flight.
Stayed 1 night in May 2024

10/10 Excellent

Ying

Stayed 1 night in May 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service
Staff and hotel were great. Not a lot of choice of dining in area
Stayed 1 night in May 2024

8/10 Good

Garry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
\
Stayed 1 night in May 2024

6/10 Okay

stuart, Toronto

Liked: Cleanliness, staff & service, amenities
Pillows were terrible. Mattress too soft
Stayed 3 nights in May 2024

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
Good place to stay close to airport. Had all the basics and staff was very nice. Allowed us to drop our luggage off early. Appearence is a little worn and dated but room was clean and comfortable.
Stayed 1 night in May 2024

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the parking lot was been pressured washed so parking was limited. Then they parked their vehicle in the handicapped zone, so I had to walk......
Stayed 1 night in May 2024

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 3 nights in Apr 2024
Response from LQ Care Team on May 22, 2024
I appreciate you taking the time to tell us about your experience at La Quinta Inn Vancouver Airport. Your satisfaction and continued trust in La Quinta Inn are our top priorities. I will share your feedback with our team. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your feedback, and we look forward to seeing you again soon.

8/10 Good

Jo Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff.
Stayed 1 night in May 2024

10/10 Excellent

Gurpreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never by vancover airport
Stayed 1 night in May 2024
Response from LQ Care Team on May 22, 2024
Thanks for the feedback. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn for your hotel needs.

10/10 Excellent

Salman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from LQ Care Team on May 21, 2024
Wow, five stars! Thanks for brightening our day! All of us at the La Quinta Inn Vancouver Airport look forward to being here for you on your next visit!

8/10 Good

Javid

Travelled with family
Liked: Staff & service
Breakfast needs to include eggs recipe,
Stayed 4 nights in Apr 2024
Response from LQ Care Team on May 20, 2024
Thanks for the feedback. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn for your hotel needs.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from LQ Care Team on May 20, 2024
Wow, five stars! Thanks for brightening our day! All of us at the La Quinta Inn Vancouver Airport look forward to being here for you on your next visit!

6/10 Okay

Arlene, Armstrong

Travelled with partner
We stayed for a night before our flight and again for a night after our return. Our stay was "okay"... nothing stood out either positively or negatively. The hotel could use a refurbishment. Things just look a bit tired. The mattress was rather soft as well. We were early enough arriving to obtain parking. There are a number of restaurants within a 5-10 min. walk. Mostly Asian restaurants. One pub. We had the breakfast just before our flight. It was very limited . Upon our return, we missed the breakfast due to arriving very late at night and the 19 hour time change. We hoped to get a coffee in the lobby but the coffee pot was empty. It is a place to rest ( planes did fly overhead until the wee hours of the morning and started again before 6am) but if you were here for a stay, we did not find anything of interest in the immediate area to see or do.
Stayed 1 night in Apr 2024
Response from LQ Care Team on May 22, 2024
I’ve received your review of our Hotel. I’m sorry we fell short of your expectations. We aim to keep our hotel inviting, fresh and safe at all times, and this did not seem to be the case during your stay, for that we are truly sorry. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve.

6/10 Okay

Udedeep

Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from LQ Care Team on May 20, 2024
Thanks for the feedback. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn for your hotel needs.

6/10 Okay

Shirley

Travelled with family
Keys required to get into the public washroom on the ground floor
Stayed 2 nights in May 2024
Response from LQ Care Team on May 15, 2024
Thanks for the feedback. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn for your hotel needs.

10/10 Excellent

Galyna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in May 2024
Response from LQ Care Team on May 14, 2024
Wow, five stars! Thanks for brightening our day! All of us at the La Quinta Inn Vancouver Airport look forward to being here for you on your next visit!

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in May 2024
Response from LQ Care Team on May 15, 2024
Thanks for the positive feedback! It’s great to know that your stay with us at the La Quinta Inn Vancouver Airport was as enjoyable as we hoped it would be. We’re looking forward to having you again as our guest!

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of really close eating places within 200-300 yards Very clean rooms, towels,bathroom Beds are clean and comfortable,
Stayed 1 night in May 2024
Response from LQ Care Team on May 13, 2024
Thank you for your kind comments. I am pleased to hear that you had an enjoyable stay. At La Quinta Inn Vancouver Airport, we constantly strive to provide excellent service and satisfaction to all of our guests. When a guest takes the time to write, we are especially grateful.

2/10 Terrible

Charlene, Debden

Stayed 2 nights in May 2024
Response from LQ Care Team on May 14, 2024
I’ve received your review of our Hotel. I’m sorry we fell short of your expectations. We aim to keep our hotel inviting, fresh and safe at all times, and this did not seem to be the case during your stay, for that we are truly sorry. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve.

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay with a late flight in close to airport
Stayed 1 night in May 2024
Response from LQ Care Team on May 13, 2024
I appreciate you taking the time to tell us about your experience at La Quinta Inn Vancouver Airport. Your satisfaction and continued trust in La Quinta Inn are our top priorities. I will share your feedback with our team. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your feedback, and we look forward to seeing you again soon.

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's near the Vancouver airport.
Stayed 1 night in May 2024
Response from LQ Care Team on May 13, 2024
I appreciate you taking the time to tell us about your experience at La Quinta Inn Vancouver Airport. Your satisfaction and continued trust in La Quinta Inn are our top priorities. Thanks again for your feedback, and we look forward to seeing you again soon.

10/10 Excellent

Zhanju

Stayed 1 night in Apr 2024
Response from LQ Care Team on May 13, 2024
Wow, five stars! Thanks for brightening our day! All of us at the La Quinta Inn Vancouver Airport look forward to being here for you on your next visit!

8/10 Good

Diana

Very short stay...less then 10hrs. Hard tobrate with little time.
Stayed 1 night in May 2024
Response from LQ Care Team on May 20, 2024
Thanks for the positive feedback! It’s great to know that your stay with us at the La Quinta Inn Vancouver Airport was as enjoyable as we hoped it would be. We’re looking forward to having you again as our guest!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in May 2024
Response from LQ Care Team on May 7, 2024
Thanks for the positive feedback! It’s great to know that your stay with us at the La Quinta Inn Vancouver Airport was as enjoyable as we hoped it would be. We’re looking forward to having you again as our guest!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
been here 3 times now and they all been wonderful stays
Stayed 1 night in May 2024
Response from LQ Care Team on May 7, 2024
Thank you for your feedback! I’m pleased to hear that you had such an enjoyable stay at La Quinta Inn Vancouver Airport. Your positive experience is exactly what we aim for - I will convey your kind comments to our team. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from LQ Care Team on May 6, 2024
Thanks for brightening our day! I’m pleased to hear that you had such an enjoyable stay at the La Quinta Inn Vancouver Airport. Your positive experience is exactly what we aim for! All of us at the La Quinta Inn Vancouver Airport look forward to being here for you on your next visit!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
great place all around
Stayed 1 night in Apr 2024
Response from LQ Care Team on May 6, 2024
Thanks for brightening our day! I’m pleased to hear that you had such an enjoyable stay at the La Quinta Inn Vancouver Airport. Your positive experience is exactly what we aim for! All of us at the La Quinta Inn Vancouver Airport look forward to being here for you on your next visit!

4/10 Poor

CHU FEI,

Stayed 6 nights in Apr 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel close to malls , Walmart and food eateries.
Stayed 4 nights in Apr 2024
Response from LQ Care Team on May 6, 2024
Thank you for your feedback! I’m pleased to hear that you had such an enjoyable stay at La Quinta Inn Vancouver Airport. Your positive experience is exactly what we aim for - I will convey your kind comments to our team. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

10/10 Excellent

Wen-Wei, West Chester

Stayed 1 night in May 2024

8/10 Good

Andy

Stayed 1 night in Apr 2024
Response from LQ Care Team on May 6, 2024
Thanks for the positive feedback! It’s great to know that your stay with us at the La Quinta Inn Vancouver Airport was as enjoyable as we hoped it would be. We’re looking forward to having you again as our guest!

8/10 Good

Rachael

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from LQ Care Team on May 2, 2024
Thanks for the positive feedback! It’s great to know that your stay with us at the La Quinta Inn Vancouver Airport was as enjoyable as we hoped it would be. We’re looking forward to having you again as our guest!

8/10 Good

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay here for numerous days. The only downside is that there isn't a lot of parking so the lot becomes full very quickly. They will get you to use street parking and have you move back in the lot when there's room. Also the key cards system is bit finicky, mine stopped working 3 times and had to get it reset at the front desk so that was a bit annoying. They tell you it's interacting with the NFC on your phone and to keep them separate but even my spare card that sat on a desk kept getting wiped as well.
Stayed 3 nights in Apr 2024
Response from LQ Care Team on May 6, 2024
Thanks for the feedback. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn for your hotel needs.

6/10 Okay

Toni

Business traveller
Liked: Cleanliness
Overall great experience. I just found that entrance, lobby and elevator was always dirty. Room was great and clean.
Stayed 2 nights in Apr 2024
Response from LQ Care Team on Apr 30, 2024
Thanks for the feedback. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn for your hotel needs.

10/10 Excellent

Sigurd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LQ Care Team on Apr 30, 2024
Thanks for brightening our day! I’m pleased to hear that you had such an enjoyable stay at the La Quinta Inn Vancouver Airport. Your positive experience is exactly what we aim for! All of us at the La Quinta Inn Vancouver Airport look forward to being here for you on your next visit!

4/10 Poor

Robin

Disliked: Staff & service, property conditions & facilities
tv didnt work
Stayed 1 night in Apr 2024
Response from LQ Care Team on Apr 30, 2024
Thanks for the feedback. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider our hotel

8/10 Good

Luis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Liked the convenient breakfast buffet, wish it changed a bit in variety daily though. Parking is very limited so had to do street parking the first night which is very inconvenient especially travelling with a baby.
Stayed 2 nights in Apr 2024
Response from LQ Care Team on Apr 30, 2024
Thanks for the feedback. Your satisfaction and continued trust in La Quinta Inn are our top priorities. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn for your hotel needs.

6/10 Okay

Daniel

.
Stayed 2 nights in Apr 2024
Response from LQ Care Team on Apr 30, 2024
Thanks for the feedback. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn for your hotel needs.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked clean room. Did not like the free breakfast, not much choices, no real juices.
Stayed 1 night in Apr 2024
Response from LQ Care Team on Apr 30, 2024
Thanks for the feedback. We appreciate your loyalty and apologize that your breakfast didn’t live up to expectations this time. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn for your hotel needs.

8/10 Good

Janet

Travelled with partner
Bed was comfortable. Room was a good size.🙂 Waffle machine was nice🙂 I had to go to the lobby for filtered water😕 No help with baggage. The trolly wheels were not very manoeverable. 😞
Stayed 1 night in Apr 2024
Response from LQ Care Team on Apr 25, 2024
Thanks for the feedback. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn for your hotel needs.

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LQ Care Team on Apr 25, 2024
Wow, five stars! Thanks for brightening our day! All of us at the La Quinta Inn Vancouver Airport look forward to being here for you on your next visit!

4/10 Poor

Sehrish

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was poorly managed. They gave me a room with a broken toilet seat. When I ask for a different room. They told me that don’t have enough rooms. Showers was dirty. It was just an unpleasant experience.
Stayed 2 nights in Apr 2024
Response from LQ Care Team on Apr 25, 2024
I’ve received your review of our Hotel. I’m sorry we fell short of your expectations. We aim to keep our hotel inviting, fresh and safe at all times, and this did not seem to be the case during your stay, for that we are truly sorry. Your feedback will help us correct these issues and will help to guide our future training programs.

8/10 Good

Michelle, Issaquah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay overall was good.
Stayed 1 night in Mar 2024
Response from LQ Care Team on Apr 22, 2024
Thank you very much for your comments regarding your stay at La Quinta Inn Vancouver Airport. We strive daily to ensure that all of our guests are well taken care of, and we never tire of hearing when we succeed! We hope to see you back soon.

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed with the breakfast selection. The warm Hard boiled eggs, unusual cold turkey sausages and water oatmeal were disgusting. The waffles and the toast were the only thing good.
Stayed 2 nights in Apr 2024
Response from LQ Care Team on Apr 22, 2024
I’ve received your review of our Hotel. We appreciate your loyalty and apologize that your breakfast didn’t live up to expectations this time. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn for your hotel needs.

2/10 Terrible

shawn

Disliked: Staff & service
One disabled parking spot being used by staff member and parking lot full had to park a block away
Stayed 1 night in Apr 2024
Response from LQ Care Team on Apr 25, 2024
I’ve received your review of our Hotel. I’m sorry we fell short of your expectations. We aim to keep our hotel inviting, fresh and safe at all times, and this did not seem to be the case during your stay, for that we are truly sorry. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve.

10/10 Excellent

Abulimiti

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from LQ Care Team on Apr 22, 2024
Wow, five stars! Thanks for brightening our day! All of us at the La Quinta Inn Vancouver Airport look forward to being here for you on your next visit!

8/10 Good

Jing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient for dining and shopping. the room is clean and the room service & breakfast service persons are very nice. The only thing is that the bed is not as comfortable as I expected.
Stayed 1 night in Apr 2024
Response from LQ Care Team on Apr 22, 2024
Thanks for the feedback. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn for your hotel needs.

8/10 Good

Sijia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Apr 2024
Response from LQ Care Team on Apr 22, 2024
Thank you for your kind comments. I am pleased to hear that you had an enjoyable stay. At La Quinta Inn Vancouver Airport, we constantly strive to provide excellent service and satisfaction to all of our guests. When a guest takes the time to write, we are especially grateful.

8/10 Good

Lichun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience and friendly staff
Stayed 5 nights in Apr 2024
Response from LQ Care Team on Apr 22, 2024
Thanks for the positive feedback! It’s great to know that your stay with us at the La Quinta Inn Vancouver Airport was as enjoyable as we hoped it would be. We’re looking forward to having you again as our guest!