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Reviews of Motel des Pays d'en Haut

2 out of 5
Motel des Pays d'en Haut
1140 route 117, Val David, QC

Reviews

6.2
Rating 10 - Excellent. 26 out of 273 reviews" "
Rating 8 - Good. 91 out of 273 reviews" "
Rating 6 - Okay. 64 out of 273 reviews" "
Rating 4 - Poor. 53 out of 273 reviews" "
Rating 2 - Terrible. 39 out of 273 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Arya

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Apr 2024

6/10 Okay

Celina

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Gina

Stayed 1 night in Dec 2023

8/10 Good

Gina

Travelled with pets
Liked: Staff & service, property conditions & facilities
It’s was unfortunate that my stay was during construction work on the road. So getting into and out of the motel was a little tricky. The room itself was fairly clean, few hairs and cobwebs in the bathroom, but nothing too bad. Overall it we were comfortable during our stay. There are loads of restaurants close by which was convenient. Staff were also friendly and helpful.
Stayed 4 nights in Oct 2023

10/10 Excellent

Dima

Stayed 1 night in Oct 2023

2/10 Terrible

Marie-Pier

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
There was no words to describe how bad it was
Thought i was renting a descent place to spend the night. I was appalled when I open the door. Very outdated and not clean at all. Need some major work to be done and even i dont think ut would change a thinf 😣
Stayed 1 night in Oct 2023

4/10 Poor

Kévin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Sylvie

Stayed 1 night in Sep 2023

6/10 Okay

Razan

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The property need renovation and deep cleaning. Beds and sheets were clean but not the floor, the walls, and… etc
Stayed 1 night in Sep 2023

4/10 Poor

Marie

The room smelt soo bad .the motel was so old but it was clean
Stayed 1 night in Sep 2023

4/10 Poor

Mathilde

Stayed 2 nights in Jul 2023

4/10 Poor

Shamsia

Disliked: Staff & service, property conditions & facilities
The washroom was in terrible condition. I had small kids and I had to make sure they were mostly on bed as the floor was broken in some places. The electrical outlets were loose and the door took time closing. It was also quite far from the Mont Tremblant village. They are definitely overcharging as the overall condition of motel was bad.
Stayed 1 night in Jul 2023

10/10 Excellent

Nicole

Stayed 1 night in Mar 2023

8/10 Good

sally, Almonte

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We looked for bnb’s and found them booked or very expensive. When I hit on this motel the price and location was excellent. We really only needed a bed and bathroom, we were only there to sleep. So, in every way we needed, this motel was entirely good enough: clean comfortable if a bit rundown. We were happy.

8/10 Good

Rob

Place is ok. Needs work, paint job
Stayed 1 night in Dec 2022

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2022

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful and very accommodating management on site. Excellent value. Clean, cozy room, super comfortable bed, ample hot water with good pressure for the shower, sparkling clean bathtub. Fridge is bigger than normal hotel mini-fridge, microwave is clean, coffee maker with coffee decaf. Within walking distance of the bus from Montreal (less than 5 minutes), food options (fast food and groceries, 3 - 10 min walk), and the Val Morin-Val David Nature reserve (20 min scenic walk), for hiking, climbing, snowshoeing, cross-country skiing. Beautiful area.
Stayed 2 nights in Oct 2022

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities
Loved that the in-ground pool was heated even at 20:00. Enjoyed my stay there, one of of my favorite spots
Stayed 1 night in Aug 2022

4/10 Poor

Lucienne

Disliked: Room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Youri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

CHITANJANEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was nice and very near to all restaurants
Stayed 2 nights in Dec 2021

8/10 Good

Gérald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Endroit propre, lit confortable.
Stayed 1 night in Oct 2021

2/10 Terrible

Joseph

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

8/10 Good

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities, room comfort
Todo muy bien. Mirando de afuera, el lugar parece descuidado pero la cámara misma está limpia y cómoda.
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Oufff poor place
Stayed 1 night in Jul 2021

8/10 Good

Luc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Antoine

Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness
Property bit run down but room had all the amenities needed. The management very accomodating and friendly. Stayed with our cat, was able to get extended stay till 5 p.m. for very moderate price.
Stayed 4 nights in Apr 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room that I was checked in smelled like wet rotting wood. I suspect it was the smell of moulds hidden inside the walls or beneath the floor. Their beddings were so itchy.
Stayed 4 nights in Dec 2020

4/10 Poor

Letícia, Toronto

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately the room was dusty and the walls in the washroom was pretty dirty. The fridge had a open and old milk, I didn’t understand why they didn’t throw it away before my arrive. Also microwave didn’t work well. The power was turning off every 20sec. I value charged it’s not worth.
Stayed 4 nights in Dec 2020

6/10 Okay

whr27, Lakewood, CO

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room itself was nice, but there was no closet or any place to hang clothes. Outside, there were multiple ash trays filled with cigarette butts, the walkway in front of the rooms had torn carpet, and the whole place was in need of a paint job.
Stayed 4 nights in Nov 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2020

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our experience was horrible we had already drove for hours to our destination then book a hotel for were we were staying expedia sentt us 20 minutes away driving to motel and they were over booked so we had to drive another 20 min back to our destination and had to find another place to stay thank god we found one so the answer to your question it was garbage and very inconvenient sitr waste of our time andd gas
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
C'était infecte!!! Tout simplement dégueulasse!!!!
Stayed 1 night in Jul 2020

4/10 Poor

Disappointed, Montreal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mould in bathroom; this is not acceptable. The property is generally clean but old, rundown and not as attractive as the photos.
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had requested a non-smoking room. I was placed in a smoking room and next to a smoking room with a balcony. So when I wanted fresh air, the neighbor's smoke came into my room. Terrible!
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

4/10 Poor

Ronnie

Liked: Staff & service
Stayed 2 nights in Aug 2019
Response from Pierre on Sep 7, 2019
Cher client, nous aimerions en savoir un peu plus sur votre expérience afin de pouvoir offrir un meilleur service la prochaine fois. Vos commentaires nous aident à nous améliorer. Merci encore d'avoir choisi notre motel.

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities
Like the staff and breakfast. Need little more improve the property.
Stayed 1 night in Aug 2019
Response from Peter on Aug 27, 2019
Dear Client, Thanks for taking the time to share your opinion with other members. We take pride in giving outstanding service to every customer, and we're glad to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have. Sincerely,

10/10 Excellent

Mylene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best pleasant package deal with or without a pet.
Un vrai trésor! bon beau pas cher et avec le service! pas neuf mais c’est propre etpour tout ce qui est offert a cet endroit pour ce prix: imbattable! This little treasure is the best investment we have ever done. We were able to have our dog, an amazing two place hot tub in our suite! BBQ’d outside by the pool in comfy lounge chairs and patio table. Needs renovations but CLEAN, comfy with friendly service and great tasty little breakfast in a pleasant sitting area. Overall very impressed other than the front doors, a/c, old and lack of renovation status. What a pleasant experience on cute premises for people with families and dog :) thank you!
Stayed 1 night in Aug 2019

8/10 Good

Marie-Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The motel is in a nice setting and the flora and fauna are lovely but the motel exterior could use updating. This did not affect our stay ... and the rate was inexpensive.
Stayed 1 night in Jul 2019
Response from Pierre on Aug 13, 2019
Thank you very much for your kind comment, we appreciate you comment and hope you have enjoyed your stay with us. Have a great summer!

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is simple motel, however the wifi did not work, the cable tv did not work, the hot water in the bathtub barely worked, and the wood stove in the room (which the motel provided wood, newspaper, and matches for) filled up the room with highly unpleasant smoke after a few minutes. This motel is NOT recommended!
Stayed 1 night in Jul 2019
Response from Peter on Jul 28, 2019
Dear Anonymous, We're sorry to hear that from your experience. We would like to apologize for your inconvenience. You have to connect to the Wifi that has the strongest signal to your room. Cable: you have to choose channel 3 or 4, and use the cable remote to channels. Hot water: you might have use the hot water during the peak hours, the hot water tank is shared with 3 rooms. Fireplace, its recommended to keep the fireplace door closed, the smoke will exit from the chimney and not inside the room. If you had any problem, the receptionist is very glad to assist you. Thank you,

8/10 Good

Daniel

Liked: Staff & service, room comfort
Great place for the price. Could need some reno, staff friendly. Would stay again.
Stayed 1 night in Jul 2019
Response from Peter on Aug 13, 2019
Thank you for staying with us, in order to keep to date, we do renovate and improve a few rooms every year. Thank you for your kind comment, wish to see you soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2019
Response from Peter on Aug 13, 2019
Thank you for staying with us, we wish we have served you well during your stay, and hope to see you again soon!