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Quiet location and helpful staff. They got me a soft pillow (ask for one when you book)..
You can leave your bags if you have a late departure.
Wi-Fi was intermittent. Maybe because our room was at the end of the corridor.
Colin
Stayed 3 nights in Apr 2024
8/10 Good
Stephen
Apr 9, 2024
Liked: Cleanliness, staff & service
Stephen
Stayed 7 nights in Mar 2024
6/10 Okay
Leight Anne
Mar 31, 2024
Liked: Staff & service
Restroom had a stench and room/restroom were quite small and really cold but we just needed a room to sleep in anyway. Floors/walls were super thin tho. Could here next door neighbor’s fight one night. Really close to a train station/shops/restaurants tho. If you wanted you could ways walk to downtown Shinjuku. Took about 15 minutes. Otherwise, hotel itself was pretty drab. Suited just for sleeping and nothing else
Leight Anne
Stayed 2 nights in Mar 2024
6/10 Okay
Heidi
Mar 26, 2024
Liked: Cleanliness, staff & service, amenities
It suited my purpose of short stay. If you want luxury, it is not the right place.
Heidi
Stayed 3 nights in Mar 2024
6/10 Okay
Emily
Feb 27, 2024
Liked: Cleanliness, staff & service, amenities
Great placement between Shin-Okubu station and Okuba station. Check out with key dropoff at the front desk was very convenient.
Generally a awful loud and unpleasant place to stay.
Daniel
Stayed 2 nights in May 2023
6/10 Okay
Paul
Travelled with group
May 5, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
It's more like a small homestay than a motel/hotel. If you're fine with it, and just need a place to sleep and get fast access to the subway, it's a fair choice. It's cheap after all. Though if you're looking for a neat place and quality environment, better to look elsewhere. For me the price and accessibility was good enough for me to choose here.
This hotel is a bit disappointing. Sure, the room was affordable, but we still expected a bit more cleanliness and comfort. The location is conveniently close to 2 main subway lines, so we enjoyed that. We only stayed one night so it wasn’t such a big deal, but I would avoid this property in the future.
Condition of rooms needs updating. Stains on wallpaper of example. Front end staff friendly but some not to helpful. Rooms were cleaned well.
Kevin
Stayed 5 nights in Oct 2019
6/10 Okay
Diana, San Francisco
Travelled with family
Sep 14, 2019
Disliked: Property conditions & facilities
On the first night we arrive, the bathroom light kept blinking. Fortunately, the staff was very quick in fixing it. The amenities are lacking. The room (especially the mats) looked bare and a bit run down. There were also mosquitoes so I would prepare bug spray just in case. The hotel was really mediocre but I didn’t expect a lot based on the pictures and price. One great aspect of this hotel is its location. It’s very close to a metro station, 7-11, and many great restaurants. I was also surprised to find out it’s located in Japan’s Koreatown.
Room size was standard for Tokyo, that is on the small side. Hard to find, but great location once you knew where it was, easy access to everything. 2 cab drivers had a lot of difficulty, even when I showed them the map location. Very run down property. Was a great price, otherwise dont know if I would stay again.
Paul
Stayed 8 nights in Sep 2019
10/10 Excellent
Jose, Rio de Janeiro
Travelled with family
Aug 10, 2019
Liked: Staff & service, amenities
The hotel is quite old and the AC was not working well. We did eventually get the AC to work but the heat was overwhelming. We only stayed one night, and for the price, we could not complain too much.
Empire hotel had everything you needed. It is basic but clean and quiet. For the price and being close to the metro and Korean area for food etc it is reasonably priced.
I just had one gripe was when I asked a guy at the desk about best way to Narita he ignored me for a long time until I asked him if he was busy and then he wasn't very helpful. Maybe he didn't know or just couldn't be bothered helping.
Located in a great area. Lots of great shopping and places to eat. About a 4 minute walk from Shin Okubo station. Will stay here again.
Jeremy
Stayed 6 nights in Mar 2019
6/10 Okay
Verified traveller
Travelled with partner
Jul 6, 2019
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room was very small so it was difficult to have our luggage bags open. The bathroom light didn't work at times. The door handle was broken. The curtains did not block out the light pollution. The toilet seat underneath was dirty. The bathroom had a shower curtain (which is in hygienic in most cases), and no water drain outside the shower tub (all our other hotels had this).
I stayed in their second hotel - Blue Empire - 3 minutes from Empire. Clean rooms hot shower microwave washing machine. Staff were friendly and helpful. Try not to get room 206 or 207 - had a connecting door which allows far too much noise in from other room otherwise all is good. Great location - train station three minute walk. Plenty of restaurants in the area as is convenient shopping - milk meals etc you cannot in your room. I would stay again