Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews of David InterContinental Tel Aviv, an IHG Hotel


Reviews

8.4

Very good

Rating 10 - Excellent. 372 out of 755 reviews" "
Rating 8 - Good. 227 out of 755 reviews" "
Rating 6 - Okay. 99 out of 755 reviews" "
Rating 4 - Poor. 32 out of 755 reviews" "
Rating 2 - Terrible. 25 out of 755 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yaaqov, Fort Lauderdale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Apr 2024

6/10 Okay

Gad

Liked: Staff & service
Stayed 3 nights in Feb 2024
Response from Ilya Borgakov on Mar 18, 2024
Dear Guest,Thank you for sharing your thoughts and experience with us. Your feedback is important to us. We hope to have the pleasure of welcoming you back to David InterContinental Tel Aviv soon.Warm regards,

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

Mitchell

Stayed 3 nights in May 2023

2/10 Terrible

Ouriel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Sep 2023
Response from Arnon on Oct 18, 2023
Dear Ouriel,Thank you for taking the time to answer our quick feedback questionnaire regarding your recent stay at the InterContinental David Tel Aviv.It is our goal to consistently provide superior service and accommodations and your comments are very important to us. I am very sorry that we were not able to meet your expectations . Please rest assured that your feedback was shared with the appropriate managers. Though in order for us to be more efficient, I would appreciate you sharing more details about your experience with us.Learning from guest feedback is at the core of our constant pursuit to improve and to excel and I assure you that your feedback will receive our full attention. We look forward to hosting you for your future visits to Tel Aviv and the InterContinental David Tel Aviv.Sincerely,

10/10 Excellent

YAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Guest Relations David InterContinental on Oct 3, 2023
Dear Yael,Thank you for taking your time to review your recent stay, It's very pleasing to us to hear how much you enjoyed.Looking forward to welcoming you back.

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel on the promenade. Great pool area and good food and staff.
Stayed 3 nights in Sep 2023
Response from Guest Relations Team on Sep 24, 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Thank you and we look forward to welcoming you back to our hotel.

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Guest Relations David InterContinental on Aug 24, 2023
Dear Carol,We are glad you enjoyed your time with us! looking forward to see you again!Noa Guest relations

8/10 Good

Murray

Stayed 1 night in Aug 2023
Response from Guest Relations David InterContinental on Sep 4, 2023
Thank you so much for your review of our hotel.For us it is very important that you have a nice experience here!.Thank you so much again, and we will hope to see you next time here!Kinds RegardsGR,TEAM.

8/10 Good

Razmik

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
I would stay again.
I really enjoyed my stay and would definitely stay again. It’s literally right on the beach (or across lol) I loved the location, the hospitality, the fast service, the live music down in the lobby, the tasty food. The only thing I want to complain about is the lack of cleanliness. The bed sheets and robes had makeup stains on them, found a strand of black hair on the bathroom floor and me and my friend have blonde hair. The bathtub had some weird stains. The floor of the room felt unclean. That’s all, but I would defiantly come back!
Stayed 4 nights in Jul 2023
Response from Jason, Guest Relations on Aug 3, 2023
Dear Razmik,Thank you for your valuable feedback.We are thrilled to hear that you were impressed with the level of service as well as our high quality food in the Lobby Restaurant.I am sorry to hear that your room was not prepared to our usual extremely high standards as cleanliness is something we pride ourselves on.I have discussed your issue with our House Keeping department to ensure that this will not be a repeated case.Once again we would like to thank you for visiting the David Intercontinental and look forward to welcoming you back in the future.

10/10 Excellent

Ben

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023
Response from Adam on Aug 7, 2023
Dear Ben, Thank you for taking the time to review your stay. We are delighted you had a nice time with us.We look forward to welcoming you back.Warm regards,AdamGuest Relations.

10/10 Excellent

Harinath

Stayed 3 nights in Jul 2023
Response from Guest Relations David InterContinental on Aug 24, 2023
Dear Harinath,We are glad you enjoyed your time with us! looking forward to see you again!Noa Guest relations

10/10 Excellent

Aharon, Agoura Hills

Liked: Cleanliness, staff & service, property conditions & facilities
High class
Stayed 2 nights in Jul 2023
Response from Guest Relations David InterContinental on Jul 23, 2023
Dear Aharon,Thank you for taking the time to share your experience. We are delighted you had a great time with us and we look forward to welcoming you back.Warm regards,AdamGuest Relations

10/10 Excellent

Karen

Stayed 1 night in Jul 2023
Response from Adam on Jul 11, 2023
Dear Karen,Thank you for taking the time to rate us.We are happy you spent good times with us and we look forward to welcoming you back.Warm regards,AdamGuest Relations

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Beautiful full service hotel with nice size rooms. The beach is across the street, a little bit of a walk.
Stayed 1 night in Jul 2023
Response from Adam on Jul 10, 2023
Dear Guest,We are very happy you spent a memorable time at our property ! Thank you for this nice review, and for recognizing our hotel team's work to make your stay perfect.We look forward to welcoming you again.Sincerely,AdamGuest Relations

10/10 Excellent

Amin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 3 nights in Jun 2023
Response from David Intercontinental Team on Jul 2, 2023
Dear Amin, Thank you for taking the time to review your recent stay with us at the David InterContinental Tel Aviv. We're pleased to see you rated your stay 5/5. Hope to welcome you back again soon!

8/10 Good

Pat

Business traveller
Liked: Cleanliness, property conditions & facilities
Despite having a reservation, it took 30min for staff to find a room. Excuse was that even though the status showed that it was ready they had to send someone to physically confirm the state of the room prior to issuing a key. After being unable to physically confirm they finally after 30min provided a different room.
Stayed 1 night in Jun 2023
Response from Lina , Guest relation on Jun 26, 2023
Dear Pat , thank you for taking time and sharing with us your experience at the check in ,I apologize for the long time that your check in took but I can confirm to you that its not from our standards , I will pass the information to my team so we can learn how to improve our service and to avoid issues like this in future . we are here always to listen to you and to learn more so i would love to thank you again for your time and to tell you that we are waiting to see you with us for the next time and to provide you with a better experience .Lina, Guest relation

10/10 Excellent

Claire

Nice place
Stayed 4 nights in Jun 2023
Response from Adam on Jun 22, 2023
Dear Claire,Thank you for this pleasant review. We appreciate you had a great time with us.We look forward to welcoming you again.Best,AdamGuest Relations

10/10 Excellent

Rhonda

Travelled with family
Amazing room and staff
Stayed 1 night in Jun 2023
Response from Adam on Jun 9, 2023
Dear Rhonda,We are very happy you spent a good time at our property ! Thank you for this nice review, and for recognizing our hotel team's work to make your stay memorable.We look forward to welcoming you again.Sincerely,AdamGuest Relations

10/10 Excellent

Theodore

Stayed 4 nights in May 2023
Response from Adam on Jun 22, 2023
Dear Theodore,Thank you for this feedback.We look forward to welcoming you again.Best regards,AdamGuest Relations

2/10 Terrible

Edwin

Stayed 2 nights in May 2023
Response from Guest Relations David InterContinental on Jun 3, 2023
Dear Edwin,Thank you for visiting the David Intercontinental Tel Aviv.It's disappointing that we did not live up to your expectations with your feedback.I hope we get the chance to serve you again and create a better experience for you in the future.

8/10 Good

Gala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. For light sleepers it was lot of noise from the planes at night And quite noisy during the day from nearby construction
Stayed 3 nights in Apr 2023
Response from Lina Guest Relation on Apr 23, 2023
We are happy to hear that you liked the hotel , hope next time when you will visit us the construction would be done. Thank you for the review

10/10 Excellent

Leonard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to explore Tel Aviv
Stayed 5 nights in Apr 2023
Response from David Intercontinental Team on Apr 23, 2023
Dear Leonard,Thank you for reviewing your recent stay with us, It's wonderful to hear that you loved the location. We love it too!Hope to welcome you back and host you again very soon.

10/10 Excellent

Lee

Liked: Staff & service, amenities, property conditions & facilities
Great location, clean, excellent housekeeping services! Reasonably priced.
Stayed 6 nights in Apr 2023
Response from Adam on Apr 19, 2023
Dear Lee,Thank you for taking time to write this nice review !We appreciate you had a great time with us and we hope to welcome you again.Sincerely,AdamGuest Relations

10/10 Excellent

Todd

Stayed 7 nights in Apr 2023
Response from David Intercontinental Team on May 7, 2023
Dear Todd, Thanks for giving feedback on your recent stay. We look forward to welcoming you back again soon!

10/10 Excellent

Todd

Travelled with partner
Great location on beach. Close to Jaffa. Elevated pool deck keeps the street out of view. Well built, low or no noise. Close to some great restaurants.
Stayed 2 nights in Apr 2023
Response from Adam on Apr 10, 2023
Dear Todd, Thank you for this nice review ! We really appreciate you enjoyed staying with us and having good moments in our property !We look forward to welcoming you again.Sincerely,AdamGuest Relations

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Extremely friendly and competent staff at all levels of management.Service with a smile!
Stayed 3 nights in Mar 2023
Response from Guest Relations David InterContinental on Apr 4, 2023
Dear David,It was a pleasure to have you, and we really appreciate you enjoyed your stay and had good time. We look forward to having you again.Sincerely,AdamGuest Relations

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. We’d stay there again.
Stayed 4 nights in Mar 2023
Response from David Intercontinental Team on Mar 20, 2023
Dear Robert,Thank you for taking the time to give feedback on your recent stay with us at the Intercontinental David Tel Aviv.It pleases us to here how comforted you were in at our facility and we also hope that you will stay with us again!Looking forward to welcoming you back in the near future.

2/10 Terrible

Karen

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A Big disappointment; The staff are the redemption
We expected a five star experience - we were very very disappointed. We arrived and although we had booked a room with a balcony and a beach view the room we were given overlooked a building site, with a slice of the beach visible. The room itself was very underwhelming, it was quite grotty inside. The flooring was cheap laminate, there was an unpleasant smell and the bathroom was dated and grotty. The furniture was scraped and damaged and the walls were completely bare. We were then met by Jason in guest services who went above and beyond to get us a nicer room that met our expectations which was that we were staying in a 5 star hotel. Jason moved us to an executive room on a higher floor without the balcony and this was definitely a more comfortable room. Jason could not have been more accommodating and tried to resolve the matter successfully for us. One of the main reasons we booked the David Intercontinental was to avail of the pool overlooking the beach and we were very very disappointed to see that it was closed and there was no notification to us as customers in advance warning us that this was the case. We were really disappointed with the quality of this hotel and considering the price for a basic room it is not worth the money we paid. The staff were really lovely and went over and beyond for us but the hotel itself was a huge disappointment. Would not stay here again and would not recommend it.
Stayed 4 nights in Mar 2023
Response from David Intercontinental Team on Mar 13, 2023
Dear Karen,Warmest greetings from Tel Aviv!I am writing to convey to you my sincerest apologies for the inconvenience caused to you during your recent stay with us at the David InterContinental Tel Aviv.I would like to thank you for taking the time and effort in bringing your disappointment to our attention. Our vision towards managing a "Great Hotel, Guests Love" inspired us to address you a personal response in order to underline the importance of valued customer feedback and satisfaction. We always strive to fulfill the individual needs of our valued guests and I regret to hear, that we could not meet your expectations.With regards to your comments, I have passed over the details you described regarding the unpleasantness you experienced in your room and bathroom over to senior management for further investigations and immediate action. We take your encounter very seriously in order to avoid similar situations reoccurring in the future. I'm pleased to hear you were quaintly approached by Jason from our Guest Relations team and he, to your disposal, was able to reconcile the room discomfort you faced.I do hope you'll return in the future and we can make up for this bitter taste you felt after staying with us.Wishing to welcome you back soon and create a greater experience,Kind regardsJodie MichaelsonQuality & Guest Experience Champion

10/10 Excellent

IGOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, modern updated design, accommodating staff - Udi was very helpful
Stayed 2 nights in Mar 2023
Response from David Intercontinental Team on Mar 12, 2023
Dear IGOR,Thank you for taking the time to review your recent stay with us. I'm pleased to hear our team were able to accommodate to your needs. We take great pride in providing true hospitality. We hope to get the opportunity to welcome you back very soon.Warm regards from sunny Tel Aviv.

8/10 Good

Ellen

Stayed 3 nights in Feb 2023
Response from David Intercontinental Team on Mar 20, 2023
Dear Ellen,Thank you for reviewing your stay with us.It looks like you enjoyed your stay but we see we didn't quite fulfill to the maximum potential.I hope to welcome you back soon enough and exceed your stay even more so than the last time!

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from David Intercontinental Team on Mar 12, 2023
Dear Leslie,Thank you for reviewing your recent stay with us, we're pleased to see you thoroughly enjoyed the David Intercontinental Tel Aviv and we most look forward to hosting you again the next time.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not quite 5-star now
My wife and I usually stay at 4 & 5-star hotels only. We last stayed at the David ICH in TLV 15+ years ago when it was definitely 5-star, but for our two day stay just completed it has slipped a little and is probably now 4.5 stars. First the good: the staff are absolutely first-class - from the management right down to the most junior employee. The public areas are lovely and the bedrooms and bathrooms modernised. Breakfast is typically Israeli buffet style and magnificent. Our visit was in January, so we can't comment on the pool and its surrounding as these were closed (as usual in Israel) - but there was a small outside sitting area, which was good because the weather was superb. So, why the loss of a star rating? Firstly, there was no restaurant on-site (and there hasn't been for several months). Although there was bar food and 24-hour room service, hotels of this size and nature must have an open restaurant to be classed as 5-star. Secondly, the drawers and sliding doors in our bedroom were in desperate need of repair and modernisation. Doors were hanging off. Also, nights are very cold in Israel in January but the heating in our room was not working properly and the room thus quite cold. I raised this issue with one of the management team, who admitted that the problem was across the bedrooms of the hotel and had been known for several months - but not yet fixed. This is unacceptable. So, our previous rating of 5-star is downgraded a little.
Stayed 2 nights in Jan 2023
Response from David Intercontinental Team on Jan 31, 2023
Dear Anthony,Thank you for taking the time to write in great detail about your recent stay with us. We are so pleased to hear how fond memories you had from your previous stay 15 years ago that you decided to make a return.How thrilled I am to hear how attentive our staff were to your needs and how much you enjoyed the space and facilities of the hotel. It is something we take great pride in!You are indeed correct, since the Covid19 Pandemic we did loose function of our in house chef restaurant. Which pleases me to tell you that this has been a project worked on for the past few months and we look forward to our relaunch March 1st!I'm sorry to hear you experienced some maintenance difficulties. I will pass your remarks on to our senior management as our base for improvement. We thank you once again for all your useful feedback and we hope to get the opportunity to host you once again quite soon!

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023

2/10 Terrible

ALBERTO

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Bathroom are not comfortable, room not nice
Stayed 4 nights in Dec 2022
Response from David Intercontinental Team on Jan 31, 2023
Dear Alberto,Thank you for taking the time to share feedback on your recent stay at the David InterContinental Tel Aviv. I understand your disappointment in the service received, and I am so sorry that we have not exceeded your expectations on this visit. We will look in the areas you’ve mentioned for necessary improvements with our hotel’s upper management so we can provide a more refined experience.

10/10 Excellent

charlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. It is very clean and the staff are very friendly. My room had a very nice view of Mediterranean Sea. There was construction around the hotel.
Response from David Intercontinental Team on Jan 31, 2023
Dear Charlyn. We would like to thank you for such a complimentary review. Our team is committed to ensuring that our guests have a memorable experience while with us. It was also such a pleasure reading your kind words about your experience at the David InterContinental Tel Aviv and we hope to have the opportunity to welcome you again for another enjoyable visit.

8/10 Good

Leonard

Stayed 4 nights in Dec 2022

6/10 Okay

Mark

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Liked the bar area and food The general repair of the rooms were ok but not 5*, the sauna was not working, the gym equipment was old, the service in the bar was very slow....
Stayed 3 nights in Nov 2022

10/10 Excellent

Kenneth

Stayed 3 nights in Nov 2022

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Verified traveller

Liked: Staff & service
Paris, London, Tel Aviv?
Upon arrival from a long flight, it is unfortunate that one gets a sticker price shock. Israel has become one of the most expensive place to visit over Paris, NewYork and London. It was apparent as the price you pay for your room to what you get. In general , cost of living is very high. This hotel is a bit run down, it has a 90's feel. Its adequate, but just be prepared for the high cost
Stayed 1 night in Oct 2022

10/10 Excellent

Willie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing stay, just too short!
Stayed 2 nights in Oct 2022

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location with great open spaces and outstanding service. Really a great place to stay and well valued for Tel Aviv prices.
Stayed 3 nights in Oct 2022
Response from David Intercontinental Team on Oct 20, 2022
Dear John,Thank you very much for your review of our hotel.We are absolutely delighted to hear that you enjoyed your stay with us as well as the services provided by our team. We look forward to welcoming you back in the not too distant future.

10/10 Excellent

Maayan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we hade much fun. The customer service are the best there. They are really good
Stayed 2 nights in Sep 2022
Response from David Intercontinental Team on Oct 20, 2022
Dear Maayan,Thank you very much for your review of our hotel.We are absolutely delighted to hear that you enjoyed your stay with us as well as the services provided by our team. We look forward to welcoming you back in the not too distant future.

10/10 Excellent

Maayan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had our holiday and it was very nice
Stayed 2 nights in Sep 2022
Response from David Intercontinental Team on Oct 20, 2022
Dear Maayan,Thank you very much for your review of our hotel.We are absolutely delighted to hear that you enjoyed your stay with us as well as the services provided by our team. We look forward to welcoming you back in the not too distant future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022
Response from David Intercontinental Team on Oct 20, 2022
Thank you very much for your review of our hotel.We are absolutely delighted to hear that you enjoyed your stay with us as well as the services provided by our team. We look forward to welcoming you back in the not too distant future.

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022
Response from David Intercontinental Team on Oct 20, 2022
Dear Marion,Thank you very much for your review of our hotel.We are absolutely delighted to hear that you enjoyed your stay with us as well as the services provided by our team. We look forward to welcoming you back in the not too distant future.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

IGOR

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room sizes
Stayed 3 nights in Aug 2022
Response from David Intercontinental Team on Sep 1, 2022
Dear Igor,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

2/10 Terrible

hashem

Stayed 1 night in Aug 2022
Response from David Intercontinental Team on Sep 19, 2022
Thank you for taking the time to give us a quick feedback regarding your recent stay with us.It is our goal to provide superior service and accommodations. I am very sorry that we were not able to meet your expectations on some areas. Learning from guest feedback is at the core of our pursuit to improve and I assure you that your feedback will receive our full attention. We look forward to hosting you for your future visits to Tel Aviv and the InterContinental David Tel Aviv.My Warmest Regards,