Ratings based on 752 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to the USF campus

Posted 21-Jul-2014
Staff very polite. Very clean. Will stay there again.
4 out of 5
Recommended
for Families
by A verified traveller

Close to bush gardens and adventure island

Posted 20-Jul-2014
Pros: Cleanliness and spacious rooms
Location: Bush gardens and adventure island near by
Very clean hotel with complimentary breakfast. Shuttle service to anywhere in 3 mile radius. Rooms spacious. Pool area small.
4 out of 5
Recommended
for Everyone
by A verified traveller from PR

Small hotel with excellent service.

Posted 17-Jul-2014
Small hotel with Excellent service. The room has all things you need. The room was clean but the pool not enough. The hotel does not has a laundry area for guests. The breakfast buffet is good.
4 out of 5
Recommended
for Everyone
by A verified traveller from Brunswick, GA

Hotel Rating

Posted 16-Jul-2014
Pros: It all was nice.
Cons: I could not see anything.
Location: It is centrally located so that you can go anyway within the area within a matter or time. Very close to Busch Gardens, about 1 mile.
Hotel was very easy to locate and very close to Busch Gardens and Adventure Island. Our room was clean and comfortable and was cleaned daily. Staff was more than willing to help. Breakfast was very good with various items to choose from. We would definitely stay again.
1 out of 5
by A verified traveller from Av

unreliable by expidia

Posted 15-Jul-2014
I did recervacion of 5 people with a hotel room with two beds and they gave me a room with a single cama.Hice the recervacion one month in advance and made the complaint and was told that they are not liable for third parties and make recervacion much later. (Expidia)
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, clean rooms, great service.

Posted 14-Jul-2014
My family and I only go to the Hyatt place hotel when we go on family trips to Busch gardens that hotel has great service the workers are super nice the complementary breakfast is great the rooms are so clean my family and I won't go to any other hotel if it's not the Hyatt. There's a view if Busch gardens from the hotel and it's worry staying there!!
5 out of 5
Recommended
for Families
by A verified traveller from jacksonville, FL

great hotel, close to Busch Gardens

Posted 12-Jul-2014
Pros: everything
Cons: Shuttle size/availability
Location: lots of restaurants nearby, Busch Gardens, Adventure Island, Florida Aquarium
I really don't have anything negative to say about the hotel. i guess the only drawback was the size of the shuttle. you have to make reservations, but it is only a 9 passenger van so during weekends i would imagine that making the reservation would be more difficult. The staff was very friendly and always available to help. Breakfast was very adequate for a free "continental" breakfast. It wasn't your typical doughnuts, coffee and orange juice. there was a variety of fresh fruits, yogurt, toast, bagels, french toast, breakfast sandwiches, eggs, sausage, cereal and oatmeal. Either the hotel was empty, people were unusually courteous, or the rooms were really quiet. It wasn't like most hotels where you can hear every kid in the hallway heading to their room.
5 out of 5
Recommended
for Everyone
by A verified traveller from Des Moines, IA

Great hotel, great location

Posted 4-Jul-2014
Hotel is minutes from Busch Gardens and offers a convenient shuttle van. The rooms are good sized, and we also enjoyed the complimentary breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel...first time at Hayatt...

Posted 4-Jul-2014
Friendly staff... Room could have been more cooler...not sure if it was the unit in the room. Or to small for it...
5 out of 5
Recommended
for Everyone
by judy

Super friendly staff and clean

Posted 23-Jun-2014
I totally recommend this hotel the best thing about it beside the friendly welcoming staff is that they provide shuttle services to drop and pick up you where ever u want within 3 miles and also the breakfast is super delicious though its simple and its so close to bushgardens and the adventure island and many shopping places within walking distance I really enjoyed my stay and I will definitely do it again!