Ratings based on 798 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Miami, FL

Super Close to Busch Gardens

Posted 18-Sep-2014
Pros: Location
Pillows were a bit uncomfortable. The toiletries did not include lotion. Besides that, everything was in-line with what one expects from a Hyatt Place.
5 out of 5
Recommended
for Everyone
by A verified traveller from Fort Lauderdale

Great for dogs

Posted 15-Sep-2014
Friendly and courteous staff, great hotel for dog travellers as it has a dog patch and facilities. Nice breakfast too!!
3 out of 5
by A verified traveller from Orlando, Fl

Just okay hotel near Busch Gardens

Posted 15-Sep-2014
As far as Hyatt Place hotels go this was small and run down. One of the two elevators kept going out of service, pool area was dirty, and room was small. The hotel was understaffed making for long waits just to get a Gatorade and for shuttle delays. Will stay elsewhere next time.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great rooms and staff

Posted 14-Sep-2014
I could not fault the hotel rooms and staff during my trip. I stayed for a week on my own and the cozy corner and desk made my room feel large and allowed me to spend time in there watching TV or working without having to sit on the bed the whole time. Improvement could be made in the food, although the room service range was varied it didn't taste fresh and same goes for the hot breakfast items. Having said that, the items were always hot and cheap enough. There's a deli right by the hotel for meals and snacks otherwise. I would definitely visit here again for work nearby or Busch Gardens.
3 out of 5
by A verified traveller from T

Friendly stuff but the hotel is not clean.

Posted 11-Sep-2014
The staff at this hotel is very friendly and professional. We stayed there for two weeks. The room was not vacuumed until you requested. The towels were stained, and the phones really old and looked like they were never cleaned. The bed sheets were also stained. They were washed I guess but they were stained. They also didn't wiped the counters until we brought it to their attention. We will not choose this hotel in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller from florida

Roomy

Posted 7-Aug-2014
I had two adults and three older children. Plenty of space for everyone and not a cramped feeling. Very clean and pretty
4 out of 5
Recommended
for Everyone
by A verified traveller from PR

Nice hotel, 2nd time stay. Not great breakfast

Posted 7-Aug-2014
Free parking, shuttle to busch gardens and restaurants near. Stay for 4 nights. Free breakfast but not so much variety. Very crowded, have to eat standing up. Only on Sunday they open a near meeting room with tables and chair. The room was great, fridge, sofa bed, great towels and bedding. Next to a gas dtation and CVS pharmacy. Great location.
5 out of 5
Recommended
for Everyone
by A verified traveller from Portland OR

Intimate Luxury Hotel

Posted 7-Aug-2014
Pros: The Staff.
Cons: Needs spirits in the bar.
Location: Too many to mention, but Busch Gardens stands out.
The Hyatt Place is a small, 6 storey building, beautifully designed, with spacious, comfortable rooms. The setup truly feels like home away from home. There is a beer and wine bar, with delicious food served 24/7. But here's what really needs to be said: the staff. They treat you like royalty from the moment you enter, and cater to your every need as quick as a wink. And they do EVERYTHING. The front desk staff checks you in, gets your drink, cooks your food, shuttles you to the show, all with precision timing. I learned all of their names. I don't even know how they pull that multitasking off, but it's incredible. If you don't go for any other reason (great pool, wonderful rooms, tasty food) go for the staff. They are GLORIOUS.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to the USF campus

Posted 21-Jul-2014
Staff very polite. Very clean. Will stay there again.
4 out of 5
Recommended
for Families
by A verified traveller

Close to bush gardens and adventure island

Posted 20-Jul-2014
Pros: Cleanliness and spacious rooms
Location: Bush gardens and adventure island near by
Very clean hotel with complimentary breakfast. Shuttle service to anywhere in 3 mile radius. Rooms spacious. Pool area small.