Ratings based on 921 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveller

Posted 23-Mar-2015
Not what I expected for the price and name "Hyatt". The overall cleaniness and maintenance was the biggest disappointment.
5 out of 5
Recommended
for Everyone
by A verified traveller

A Friendly and Great place to Stay

Posted 17-Mar-2015
Pros: free internet, big breakfast that was delicious, comfortable beds, snack bar open all night, big showers and the size of the rooms.
Cons: everything was excellent and the hotel staff were all polite and friendly, my family and I had absolutely no complaints about the hotel!
Location: Busch Gardens was about 5 to 10 minutes from the hotel.
My kids enjoyed the hotel and were asking when we were going to stay there again. After a long tiring day at Busch Gardens, any room would have been nice, but when we got to our room we were amazed with all of the comforts from the big tv, huge walk in shower, desk with free internet (of course the kids brought their lap tops), the sitting area and sink! I fell on to the soft comfortable bed after my shower and slept like a baby all night. I would recommend this hotel to my family and friends. The hotel staff were all so very nice they even made chocolate milk for my daughter at breakfast!!! I just want to say THANK YOU to the staff members of the Hyatt Place at Busch Gardens you made our vacation more enjoyable!!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Tampa Hotel

Posted 13-Mar-2015
Pros: The breakfast every morning was amazing. The hotel pool looked clean and great but did not use.The staff were very helpful.
Loved our room! We stayed a week and love the living rom space off bedroom. It was very clean and spacious. We took shuttle to Bush gardens and staff were very helpful.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Iowa

An Excellent place to lodge.

Posted 6-Mar-2015
Pros: The warmth, the cleanliness, the helpfulness, and the charm of ALL the staff. We did not meet a single rude person.
Cons: Nothing. Their facility is way above average.
Location: Great location for we wanted to visit Busch Gardens. We only stayed 2 days, but we would have had no trouble finding places to eat or things to do.
We were greeted by the friendliest and most personable employees at check in and through out our stay of any place we've ever stayed. The facilities were clean. The staff arranged for transportation in a timely manner. I was sorry to leave there, for I felt loved and at home.
1 out of 5
by A verified travellerfrom Miami, FL

Everything was wrong with my stay

Posted 16-Feb-2015
I reserved a king size bed and got the opposite two seperate beds despite paying more for them, I informed Hyatt of a late check in and they assured me that it would be ok and I would get the room I paid for. The room was wrong and it stunk of cigarettes and it nade the stay horrible. I paid more for the room for the bed and non smoking convenience and nothing. When I asked at check-in I was given the answer "well that's what we got" and "it'll be fine, have a great stay" and my questions were ignored blatantly, I even mentioned that I had paid specifically more and if could at least be credited for the difference as I was given a cheaper room without the king bed and it was full of smoke and the smell to which I then received a half smile and a "here are your cards have a great day. I stayed at this same Hyatt months ago and all was fine but this last stay was a disaster and I wish others pay attention and shy away or be prepared for a less than expexcted feeling.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom chiefland,florida

Posted 12-Feb-2015
Very very clean! Close to Busch Gardens! Better than I expected... Room was huge compared to most standard rooms.
5 out of 5
Recommended
for Everyone
by A verified traveller

it was for me a the best hotel

Posted 7-Feb-2015
very nice easy to find good break fast and a good rooms and beds
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom NC

Comfort Comfort Comfort

Posted 6-Feb-2015
Pros: The spacious room
Location: I worked........I missed all the good attractions
I spent most of my visit either on client site or in the hotel, so amenities are key for me. Nice couch, super bed, big desk and giant TV made it a great place to work. I was able to stream Netflix and push the image to the big screen and kick back after 10 hours on client site.
3 out of 5
Recommended
for Families
by A verified travellerfrom Charleston,S.C.

Posted 4-Feb-2015
Pros: close to sea world. nice pool.
Room was comfortable, check in was quick! Walk to sea world.Then we were directed to some female employee that was nice at first. She was trying to sell us time share. Her attitude changed quickly when we told her we were not interested. she cut us off quick. bordered on rude.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom miami , fl

Nice hotel near Busch Gardens

Posted 26-Jan-2015
Great hotel near Busch Gardens , stay one night with family , great breakfast , friendly staff.