Superior Apartment, 1 Bedroom

Reviews of La Rosa sul Mare

4 out of 5
La Rosa sul Mare
Via dei Diamanti 16, Syracuse, SR

Reviews

6.4
Rating 10 - Excellent. 8 out of 39 reviews" "
Rating 8 - Good. 9 out of 39 reviews" "
Rating 6 - Okay. 10 out of 39 reviews" "
Rating 4 - Poor. 6 out of 39 reviews" "
Rating 2 - Terrible. 6 out of 39 reviews" "

6.6/10

Cleanliness

6.0/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOTAL NIGHTMARE. HORRIBLE RUDE SLIMY AND GRASPING
Worst experience ever had. Rude unhelpful man showed us the family apartment at the back of the building looking at the carpark when I had booked and paid for standard studio with pool and sea view. He shrugged, just kept saying it was impossible to have the room Id booked. He said we should find another hotel if we didnt like it. It was 7pm. I insisted on an email guarenteeing a refund which he took ages over. I have just been promised through Hotels.com but this could have ruined our whole holiday

6/10 Okay

Verified traveller

Nice surroundings too many add on's
Increase your cost by 50%. €10 per day to use a fridge / kitchen !! Or €10 p/p per day for a not so good continental breakfast. €10 per day to park a car in an empty car park! Nice views but hotel away from centre of Syracuse need transport Not sure of other hidden add-on costs for other facilities as didn't try them out

6/10 Okay

MCH

Liked: Cleanliness, staff & service
Disliked: Room comfort
Wonderful place for a plunge in the ionic sea
The views from this hotel and the access to the sea are really amazing. If you want to swim and snorkel - from what we could see- it is the best spot in the "capo" where it is located, we had a great time! However, the hotel itself is very basic, with just what is neccesary. It is clean and everything works. The staff was helpful and solved all our inquiries.
La Rosa Sul Mare

6/10 Okay

Chris, Hemel Hempstead

Liked: Cleanliness, room comfort
Only stayed one night but if your know good with stairs let them know.Ihad a lot of steps to pool my son and families room was better.

6/10 Okay

Verified traveller

The hotel is not a hotel but a residence, far away from restaurants, supermarkets etc., the manager is very grouchy and everything is extra in charges. R. Child

8/10 Good

A, London

Liked: Staff & service, property conditions & facilities, room comfort
not a hotel but a holiday appartment - amazing location
the location is amazing, unfortunately we had plenty of rain therefore we couldn't make use of the pool or the perfect location of the sea. a real shame.... a couple of things you need to know before booking. - it's not a hotel but a complex of self sufficient holiday apartments furnished to a very high standard and very tasteful and cared for interior design. the garden is wonderful and looked after with much affection. - you need a car, without one, you're stuck -everything you might use costs extra and it's been repeated many times. the use of the fridge, unless you pay 10€ for cooking, is not permitted. basically you cannot use the fridge for your food/drinks if you don't pay for using the cooking facility. -breakfast is not included and can be book optionally for 11€ pppd. it mainly comes with products of long durability. -there is no restaurant at the place but the owners would prepare food based on a list of menus they prepare if they're available -all in all I would recommend "la rosa sul mare" for a lovely and relaxing get away for those who're looking for a sophisticated and relaxing ambiente - being aware of extra costs that might occur and sum up quite quickly.

8/10 Good

alfonso

Stayed 2 nights in Apr 2023

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from La Rosa sul Mare on May 31, 2022
Buongiorno Stefano, grazie per il gentilissimo l'apprezzamento. E' stato un piacere accogliervi e speriamo di rivedervi di nuovo qui a La Rosa sul Mare. Cordiali Saluti, Umberto La Rosa sul Mare

10/10 Excellent

Torbjörn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from La Rosa sul Mare on May 11, 2022
Good morning Torbjörn, thanks for your review. We are very happy that your stay was pleasant. We look forward to seeing you again. Kind Regards, Umberto La Rosa sul Mare

8/10 Good

silvana

Disliked: Staff & service
Hotel in posizione fantastica, con gradevole piscina . Hotel a mio avviso ha bisogno di una ristrutturazione generale delle camere (spaziose ma vecchie) ; di una nuova location X le colazioni e di un minimo di servizi da hotellerie!!! Com’è ora la definizione esatta è residence …. Con cambio asciugamani !
Stayed 5 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Location bellissima
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location da sogno. Vista mare vera, e che mare ! Stare la sera sul terrazzino a contemplare il mare e poi in camera addormentarsi col fruscio del mare è favoloso! Camera spaziosa con zona giorno separata ed angolo cottura. Bagno spazioso ed efficiente.
Stayed 3 nights in Jun 2021
Response from Hotel Management on Jun 9, 2021
Gentile Ospite, desideriamo innanzitutto ringraziarLa per avere condiviso la Sua esperienza di soggiorno e per essere stato nostro gradito ospite. Siamo lieti che abbiate trascorso un soggiorno gradevole e ci auguriamo di poterLa accogliere nuovamente in futuro. Cordiali saluti.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Personale antipatico, parcheggio a pagamento, piscina e mare stupendo
Stayed 1 night in Sep 2019
Response from Reception Desk on Oct 3, 2019
Gentile Signor Andrea, desideriamo innanzitutto ringraziarLa per avere condiviso la Sua esperienza di soggiorno. Ci scusiamo se il nostro personale non ha dimostrato nei Suoi confronti l'accoglienza che Lei si aspettava. Cogliamo l'occasione per porgerLe i nostri più cordiali saluti.

2/10 Terrible

Giuliana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Da non andare mai nella vita
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhiger und sauberer Hotel mit einer schönen Aussicht und Grünanlage....
Stayed 7 nights in May 2019

8/10 Good

Hervé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande
Hotel de très belle architecture, avec magnifique vue mer et jardin très bien entretenu.
Stayed 3 nights in May 2019
Response from La Rosa sul Mare Management on Jun 7, 2019
Monsieur, d'abord nous vous remercions pour votre avis. Nous sommes très heureux que vous ayez passé un séjour agréable chez nous et nous espérons de vous accueillir de nouveau l'année prochaine. Bien cordialement.

8/10 Good

Minka

Liked: Property conditions & facilities
Die Lage des hotels ist wunderbar! Schöne terassen mit meerblick
Stayed 3 nights in Oct 2018

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une vue magnifique !
Accueil sympathique, petit appartement sans prétention mais le balcon dans la chambre offre une vue fabuleuse !!! Vous êtes littéralement au bord de la mer ....
Stayed 1 night in Jun 2018

10/10 Excellent

Fabienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sejour dépaysant, vue sur la mer depuis notre appartement, accès à la crique en contrebas, jardins bien entretenus, coucher de soleil tous les soirs, personnel très gentil et à l'écoute, bref tout était parfait.
Stayed 7 nights in Apr 2018

10/10 Excellent

hosun Ryu, seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치 굿 주인 매우 친절
트라파니 위치로는 완벽하다. 주인 부부는 친절하고 이탈리안 특유의 사람 기분 좋게 하는 장점이 있으며 주인 안젤리나는 아름다운 미소로 맞아준다. 남편은 우리 무거운 짐을 픽업 뿐 아니라 떠날때 가져다 주기까지 했다. 숙소 바로 1층 식당 도 훌륭 바다까지는 걸어서 2분 숙소 발코니에서 양쪽 바다가 보인다. 부엌 사용이 추가 요금 전혀 없이 사용 된다. 편리 하고 깨끗 하다.
Stayed 2 nights in Feb 2018
Response from Gianluca Rosano - Receptionist on Mar 12, 2018
Dear Ho Sun and Young Joo, we thank you very much for your nice and kind review. We hope to have the pleasure in the future of including you among our most welcome guests. Best wishes, Gianluca Rosano

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Mooie buitenkant, verder teleurstellend
De buitenkant van het complex ziet er mooi uit, maar de binnenkant van de kamer waar wij zaten was erg bedompt en niet schoon. Voor zowel het parkeren op eigen terrein als ook het gebruik van de keuken moesten we geld betalen. De omgeving van de locatie is erg afgelegen en voelde voor ons niet veilig. Wij hebben na één nacht de locatie verlaten en een ander hotel dichter bij Siracusa en met een ' veiligere' omgeving geboekt.
Stayed 7 nights in Sep 2017

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Overpriced breakfast, everything was extra-charged, "fully equipped kitchen" did not contain microwave oven or basic glasses and unfamily friendly hotel (no high chair for instance). Nice snorkeling waters though.
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Sehr individuelle schöne Anlage direkt am Meer
Wir haben ganz spontan von unterwegs gebucht! Zuerst sehr skeptisch, da die ganze Gegend hinter hohen Mauern versteckt und kein ansprechendes Restaurant in der Nähe war! Sind dann zur "Pizzeria" etwa 1,5 km Weg gelaufen und recht zufrieden wieder zurück! Die Anlage ist wunderschön angelegt und bepflanzt , mit direktem Zugang zum felsigen Ufer! Hier findet man viel Ruhe und Entspannung !
Am Abend vom Balkon
Kein Massentourismus
Unmittelbar am Meer

4/10 Poor

Rosina

Disliked: Room comfort
Bestimmt keine 4 Sterne.
Response from Reception - La Rosa sul Mare on Nov 9, 2016
Vielen Dank für Ihre Bewertung. Leider, während Ihres Aufenthaltes, Sie haben uns über Ihre Probleme mit dem Bett und mit Mücken nichts gesagt. Nur jetzt, durch Ihre Bewertung , wir kennen lernen Ihre Schwierigkeiten. Wenn Gäste ihre Probleme uns sagen, wir versuchen, so viel wie möglich, einen Abhilfe zu finden. Wir hoffen Sie als unsere Gast wieder zu wilkommen und die Gelegenheit wieder zu haben Sie servieren können. Mit freundlichen Grüßen.

4/10 Poor

R. Amrous

Disliked: Cleanliness, staff & service, room comfort
Kein Traumhotel, entspricht nicht 4 Sternen
Versteckte Kosten wie Zusatzgebühren für Parkplatz im Hotel Bereich, Gebrauch von Ventilator, Gebühren für TV Benutzung und Endreinigung wurden erst vor Ort bekannt gegeben. Frühstück entspricht nicht dem Preis- Leistungsverhältnis. Pro Person 10 Euro für ein sogenanntes Continental Frühstück, welches aus in Folien eingepackten Fertigprodukten besteht, war nicht akzeptabel. Herdplatten und Wasserkocher waren verrostet. Durch alte Holzmöbel wurde ein unangenehmer Geruch wahrgenommen.

2/10 Terrible

Stig Helge, Tønsberg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellet stemmer ikke med beskrivelsen.
La Rosa Sul Mare A beautiful disappointment We came to Syracusa in a rainstorm. Driving along the highway from Catania was almost impossible due to the water in the road and the fact that the cars wipers didn’t manage to do the job. So when we at last came to the hotel, we were tired and hungry. Got out of the car and were soaked in just two secs and tried to find the reception. When we found it and got our rooms we were told that the kitchen was closed and there were no food available at all. So we had to get the luggage from the car to our rooms, get back in the car and look for an open restaurant. After a while we found a takeaway pizzeria and got our food and a couple of beers and got back to the hotel. Still wet to the skin, the guy from the reception told us that if we wanted to leave our car under the roof close to the reception, it would cost us 10 € extra. Later in the evening the weather cleared and we got one hour looking out to the wonderful Mediterranean sea, enjoying a drink we had brought with us in the car. So, the Rosa Sur Mare was not what we expected. The rooms had no windows with view to the sea. In fact our room didn’t have a window at all. It felt like staying in a cave. It smelled of mold and was not clean. There were spiders webs in the corners and the bathrooms really needs restoring. They call it a luxurious hotel in their advertising, but we didn’t find anything luxurious about it.

4/10 Poor

myriam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Décevant
L'hôtel ne correspond pas au photo. Même en payant le wifi ne marchait pas. Réceptionniste de l'hôtel de mauvaise foi - 6€/heure pour le wifi ou 20€/jour mais négociable..... Au final, nous sommes partis pour un autre hôtel. Petit-déjeuner proposé en arrivant n'était pas des produits frais mais des aliments industriels sous cellophane.

10/10 Excellent

Gabriele, Domodossola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
Tutto perfetto, siamo stati bene, la location è fantastica ed il personale gentile e disponibile.

4/10 Poor

brigitte, draveil

Disliked: Property conditions & facilities, room comfort
chambre très sombre et vieillotte
décus pas d autre mot, bel environnement, assez isolé, confort de la chambre à revoir très sombre et veillot dans l ensemble le rapport qualité prix n'y est pas (113 euros + 2X10 euros petit déj,) le petit déjeuner est hors de prix 10 euros par personne pour un panier préparé la veille avec thé, nescafé, biscottes confiture et gateaux sous vide ne recommande pas cet hotel ou tout au moins pas à ce prix la

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil déplorable. Logement vieillot.
L'accueil a été déplorable à l'arrivée de nos clients. Le logement n'est pas du tout conforme aux photos. L'appartement est sombre avec des fenêtres d'un autre temps à 1m60 du sol. L'ensemble de l'hébergement est vieillot. Terrasse sans vue, la vue mer promise est mensongère. Aucune intimité car cette terrasse est sur le passage d'autres hébergements.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Posizione privilegiata
Dovevo andare a teatro ei sono goduto anche un po' di anticipo d'estate

4/10 Poor

Helena, Besançon

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Environnement magique, service léger
Il n'y a rien a dire sur la propreté de l'hôtel et son environnement, le propriétaire est très gentil et accueillant mais les services sont un peu décevants, pas de climatisation dans la chambre c'est en surplus du prix de celle ci.

2/10 Terrible

FB, SICILIA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
stanza da incubo
stanza sporca senza finestre maleodorante altezza soffitto a limite della norma o forse neanche (220 mt al massimo) copriletto dire lurido e poco personale incompetente ( capiva il problema ma non ha fatto nulla per risolverlo) tranne sostituire il copriletto, naturalmente non ho dormito nella struttura e ho fatto rientro a casa che fortunatamente dista 150 km. La seconda stanza prenotata per degli amici era un po' meglio infatti loro sono rimasti. Mi hanno riferito che la colazione è un cesto contenente il necessario lasciato in camera la sera prima ( sicuramente i cornetti non erano caldi e freschi) e pagata 10 euro a persona.

2/10 Terrible

Reginaldo, Sao Paulo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude personal
I and my wife are the unique guests in the hotel and they gave me the worst room available. They didn't show me the installations wen we arrived. I dicovered the lounge in my last day there. It was a beautiful living in front at the sea. They didn't refill my soap and shampoo. Horrible experience.

10/10 Excellent

umberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
eccezionale relax

8/10 Good

Pascaline, Paris, FRANCE

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Accueillis par les dauphins
Hôtel de charme très propre ,jardin et piscine merveilleusement entrenus Chambres standard pas top donc obligés de payer un supplément entre 25 et 40 euros pour avoir une chambre avec vue directe sur la mer Salle de bains minuscules et trop anciennes,pas assez fonctionnelles Petit déjeûner en supplément mais tout prêt et emballé sous vide Mais l'endroit est magnifique ,magique,directement sur la mer avec les dauphins,vue vierge sans bateau ,ni mauvaises constructions,impression d'être seuls au monde.Parfait pour déconnecter.

6/10 Okay

Rolf

Liked: Property conditions & facilities
Disliked: Staff & service
Kein Hotel in dem Sinne
Es handelt sich um ein Appartement-Hotel. Die Lage ist für Ausflüge brauchbar; jedoch nicht für Aktionen am Ort (Hier ist aber auch gar nichts los). Bademöglichkeiten (außer im Pool)sind äußerst eingeschränkt. Auf die Verrechnungen von der Küchenbenutzung muß geachtet werden. Am besten das Frühstück buchen - wenn auch sehr dürftig - damit ist die Kühlschrankbenutzung inclusive.

6/10 Okay

Michael, Frankfurt

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Muss nicht sein
Das kleinste, jemals erlebte Badezimmer. Ausgenommen die dauerverpackten Frühstücksbestandteile (obligatorisch extra zu bezahlen), gab es null Service. Extrakosten für alles! Defekte Aussenbeleuchtung trotz steiler Treppen, spannend! Badeplattform aus altem Baugerüst bzw. einige Betonflecken daneben. Die Lage an der Felsküste und die Anlage sind an und für sich gar nicht so schlecht, das Meer top. Schade, hätte schön sein können.

6/10 Okay

carmelo, paris

Liked: Cleanliness, property conditions & facilities
Mer et soleil
Idéal pour le farniente