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Reviews of The Guv’nor

3.5 out of 5
The Guv’nor
389 Elizabeth Avenue, St. John's, NL

Reviews

7.4

Good

Rating 10 - Excellent. 26 out of 83 reviews" "
Rating 8 - Good. 24 out of 83 reviews" "
Rating 6 - Okay. 19 out of 83 reviews" "
Rating 4 - Poor. 6 out of 83 reviews" "
Rating 2 - Terrible. 8 out of 83 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ogbonda Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Mark

Travelled with pets
Disliked: Property conditions & facilities
major upgrades required. very old and dated and nice in a cute, eclectic, vintage way.
Stayed 3 nights in Apr 2024

6/10 Okay

Terry

Needs updating. Old and dreary
Stayed 1 night in Mar 2024

10/10 Excellent

William

Stayed 2 nights in Mar 2024

6/10 Okay

Ruth

Travelled with family, Travelled with family and small children
Disliked: Staff & service
Staff were minimal, not a lot of service offered. Staff was friendly, but understaffed for hotel and casino part. Some weird smells in hotel, but the room itself was very good.
Stayed 6 nights in Aug 2023

2/10 Terrible

Jillian

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely would not recommend staying, rooms do not look as they are advertised. Very very dirty!
Stayed 1 night in Aug 2023

10/10 Excellent

jody

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay. Staying here again when in the area.
Stayed 2 nights in Aug 2023

6/10 Okay

Zbigniew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2023

6/10 Okay

Violet

Travelled with pets, Travelled with partner
Liked: Staff & service
Air conditioner kept us awake all night and they only have double beds when it calls for a single bed room! If only one bed it should at least be a queen size and keep double beds for single occupants. Too warm to be in a double bed or I would have shut off ac to sleep better. Also the door was very dirty. We like the location because it’s close to the doctors we see when we come to the city so it would be nice to see some upgrades for the rates we pay!
Stayed 1 night in Jul 2023

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Nicole

Stayed 3 nights in Jun 2023

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place to stay for our visit to St. John’s!!
Stayed 1 night in Jun 2023

6/10 Okay

Janet

Stayed 1 night in Jun 2023

6/10 Okay

Gary

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The smell of the room was horrible. I had a hard time sleeping in the room due to the smell. The room wasn’t properly cleaned. There was a used facecloth on the shower curtain rod from the previous occupants, that was kind of disgusting.
Stayed 1 night in Jun 2023

8/10 Good

Darren

Stayed 1 night in Jun 2023

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!

10/10 Excellent

Sharon

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a dog friendly room for xmas eve and xmas day. We were pleasantly surprised that the owners had left us a complementary turkey dinner for each of us to reheat at our convenience because the restaurant was obviously closed xmas day and it was delicious and so appreciated. Staff were excellent.

8/10 Good

M

Business traveller
Good service

8/10 Good

Nancy

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed there Wednesday night I came in at 1 am
I came in at 1 am bechotalause there was a issue with the outer hotal
Stayed 1 night in Dec 2022

4/10 Poor

Dawn

10/10 Excellent

Donna

Stayed 1 night in Dec 2022

8/10 Good

Clayton

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Nov 2022

10/10 Excellent

Jaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I lost my key and they gave me another one free of charge. For my first independent stay at a hotel, it was an amazing one with such an amazing price. I’d definitely recommend this hotel to anyone looking for such an amazing stay in St John’s

10/10 Excellent

craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

Vanessa

Stayed 1 night in Nov 2022

10/10 Excellent

Stacey

Stayed 1 night in Nov 2022

8/10 Good

Nicile

Stayed 1 night in Nov 2022

10/10 Excellent

Stephanie

Liked: Staff & service, amenities, property conditions & facilities
Despite being an older property, i found it to be extremely comfortable. The renovations in the rooms are great. The gentleman who checked me in and was at the desk most times during my stay was very friendly and nice. The quality for the value is unmatched in any other hotel in St. John's. The beds are beyond comfortable and I slept amazing suring my three nights.
Stayed 3 nights in Nov 2022

6/10 Okay

Thomas

10/10 Excellent

Anita

Stayed 1 night in Oct 2022

2/10 Terrible

Toby

Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here Saturday October 22. Room Two days later I was on antibiotics!!! Filthy hotel. Something bite me. 2 spots on left arm, 2 areas on my back, and 1 huge bite on my right Elbow. My doctor has no idea what bit me. Avoid this filthy hotel!!
Stayed 1 night in Oct 2022

6/10 Okay

Allison, Deer lake

Stayed 1 night in Oct 2022

10/10 Excellent

Dawn

Stayed 1 night in Oct 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To much humming noise in room. Couldn’t figure out what it was. Didn’t sleep.
Stayed 1 night in Oct 2022

10/10 Excellent

Tatiana

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. The hotel has the spirit of good old England. The oldest hotel in the oldest city in North America! Historical place.
Stayed 2 nights in Oct 2022

10/10 Excellent

Cynthia

Stayed 1 night in Oct 2022

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little spot
Loved it will be back
Stayed 1 night in Sep 2022

8/10 Good

GR

Stayed 1 night in Sep 2022

8/10 Good

Douglas

Stayed 1 night in Sep 2022

6/10 Okay

Rick

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Quite rundown condition......an old property, yes, but still not updated much.
Stayed 2 nights in Sep 2022

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very relaxing evening both of my husband and I enjoyed it very much
Stayed 1 night in Sep 2022

8/10 Good

Douglas

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smells
Room was dank and very smelly. with the in-window a/c, we had to keep the curtains wide open to let the cool air into the room, which allowed no privacy and felt insecure as we were on the ground floor. The room’s floor is uneven, “wavy” and the matted down carpet is sticky. Even the chair was dusty.
Stayed 1 night in Aug 2022

2/10 Terrible

Barbara

Stayed 2 nights in Aug 2022

8/10 Good

Gerald

Stayed 1 night in Aug 2022

6/10 Okay

Judith

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Gerrilynn

Stayed 1 night in Aug 2022